Rated 4.8 out of 5 by 48
Rated 5.0 out of 5.0 by Bruce61 Overnight stay close to AT&T Stadium
I was pleasantly surprised to find rooms this close to the Stadium at a decent price and to find a hotel that was new, clean and comfortable. We will definitely return and stay here again.
October 17, 2013
Rated 2.0 out of 5.0 by revmerle disapointment with staff
We stayed only two nights. The first day I was ill. Stopped by the hotel before we went to an activity to make sure we had a room when we arrived later. Not a problem. We got there at 2:45 and our room was not ready. By three fifteen we went to the desk and we told. Oh your room is ready. We were forgotten. The next morning we went out to leave time to clean our room because all I wanted to do is sleep. but by noon no one cleaned our room. We called the front desk and were told that the head of housekeep would get right on it. So we took books and went to the lobby for 1 1/2 hours. Back at the room by 1:30 and nothing had changed. I called the lobby and was told many guests were NOT checking out that day, so only the rooms that guests did check out of were being done first...the others would get done as they could. I was angry and asked for at least clean towels and removing the trash.
The woman that came to the door did not speak English and just gave us towels and ran. My husband gave her the trash can and tried to ask for coffee, but she did not understand. The next morning they were at our door early wanting to know if we would be leaving soon??? We were not happy with our treatrment
October 17, 2013
Rated 5.0 out of 5.0 by D4Dixie Great staff & great hotel!
The service desk personnel went above and beyond in providing a great experience at a great hotel!
October 16, 2013
Rated 5.0 out of 5.0 by Stultzw Another Great Stay
This hotel is great. The staff was wonderful and very helpful, the location was perfect for our visit. Overall - a very clean and welcoming place.
October 15, 2013
Rated 5.0 out of 5.0 by Rochelle88 Awesome Stay
My husband and I were in Dallas to visit our son who is
stationed at Sheppard AFB. Our stay at this hotel was great.
The hotel is put together wonderfully from the friendly staff, to the rooms and breakfast and yes even the price.
Hospitality from the hotel makes or breaks a person's stay and I would like to commend the friendliness and helpfulness of this staff. Great Job!
I would recommend this hotel to anyone.
October 15, 2013
Rated 5.0 out of 5.0 by 4Globetrotter PERFECT FOR 35th Celebration
Excellent experience from start to finish. Reception desk check-in was as we would expect as platinum members. Fresh fruit and lemonade were a pleasant surprise and held us over until fantastic dinner in old town Fort Worth. Convenient location with plenty of parking and plenty of options for shopping, coffee or fast food close by. Parking never an issue. Room had several places for suitcases and never ran out of hangers. Actually felt like a clean room and citrus fragrant body wash and shampoo added to relaxing atmosphere. Fitness center had the latest technology in the variety of equipment. It was nice to see my own choice of TV right on my monitor. Only recommendation was to add disinfectant spray or wipes found in most fitness centers.
October 11, 2013
Rated 5.0 out of 5.0 by kaylop013 Overall very satisfied!
After booking a room at another hotel first, then reading the reviews, I quickly cancelled my reservation and hopped on down the road to this hotel. And I'm so glad I did! Darryl was very nice and had great customer service skills. However, the next morning after my stay you could hear people talking clear as day in the room next door, as well as doors slamming. I know that's a typical experience for everyone, but it would have been nice to sleep in a little after a late night. :)
October 1, 2013
Rated 5.0 out of 5.0 by rlddrury more than i expected
very clean and comfortable room .the staff was great . food was great . would highly recommend to stay here .
September 24, 2013
Rated 5.0 out of 5.0 by Coons Excellent service as always.
The staff of this hotel are always friendly and go out of their way to may you feel welcome and comfortable,
September 21, 2013
Rated 5.0 out of 5.0 by CLT512 Very Good Stay
My only low mark for this hotel is the breakfast bar. There is not a lot of variety and can be improved upon by adding items such as hash browns, oatmeal, and fresh fruit. Other than breakfast, this hotel is excellent with friendly staff. Will definitely stay here next time I am in the area.
September 3, 2013
Rated 5.0 out of 5.0 by Greg1234 Excellent Place To Stay
We were welcomed and everyone was very nice and helpful during our stay. Would recommend this place to everyone, will stay there if need in the future. Thanks for an enjoyable stay!!!
September 2, 2013
Rated 5.0 out of 5.0 by Tebador Great Service, Comfortable Bed, and feliable amenities
Was greeted promptly by reception upon checking. They were extremely friendly and polite. Room was up to standards and bed was very comfy. The part I liked most about this facility was the 24hr amenities such as the pool, hot tub, business center, and fitness room. I was actually able to enjoy these on this trip as they usually close early at other locations. Breakfast food could be improved upon. It did not taste very good like other Holiday Inns I have stayed at. Overall great hotel and would definitely recommend and stay here again.
August 27, 2013
Rated 5.0 out of 5.0 by tennisDude88 Nice and Spacious Rooms
I was really impressed with how big the room was and how nicely decorated/maintained it was.
August 15, 2013
Rated 5.0 out of 5.0 by Cheeso Very pleased with our stay.
My family and I stayed for three days. We were pleased with the service and comfort. Wonderful stay. Thanks.
August 11, 2013
Rated 5.0 out of 5.0 by Bobo95 Excellent service and value.
Staff was pleasant and courteous. Clean rooms and hall way.
August 7, 2013
Rated 5.0 out of 5.0 by elpasowild Great Place to stay, very comfortable and feel like home
Price was fair. room had everything we need. The host was very helpful I would recommend this to everyone as a matter a fact I did while I was in town recommend to the other families that we travel with.
August 5, 2013
Rated 5.0 out of 5.0 by Larry2020 Fantastic hotel, both for service and comfort
This is a wonderful HI property. Bone I would highly recommend to everyone.
August 5, 2013
Rated 2.0 out of 5.0 by berry57 bugs
Was there for five nights. On the second night I was greeted with a swarm of flying bugs in my room on two occasions before having my room changed. The attendant said it was probably because of the rain. Needles to say, I didn't rest well the remainding nights because I was constantly feeling something crawling on me.
August 1, 2013
Rated 5.0 out of 5.0 AWESOME
I have been staying at this location for 11 weeks for work. The staff here are great and go out of there way to meet all you needs and answer all your questions.
I would recommend this location to anyone working in this area or just passing thru.
July 30, 2013
Rated 5.0 out of 5.0 by CoachandKaren Great Weekend Away!
My husband and I had a great weekend away! The young man at the front desk was the nicest "front desk" employee that we'd ever experienced. We were almost sad that everything else was so right that we didn't really need to visit or meet with him during our stay. The location was great for us also as we were close to the venues that we had planned to visit. Our only reason for a good vs. excellent for the room was that we could hear other rooms' showers, flushes and footsteps above. And the main reason we choose Holiday Inn Express is the yummy breakfast with the yummier cinnamon rolls! My husband LOVED the pancake machine! Would definitely recommend this location again and will stay there again when in Dallas.
July 25, 2013
Rated 5.0 out of 5.0 by Nat143 Very nice
Very clean room, comfortable beds & friendly staff.
July 5, 2013
Rated 5.0 out of 5.0 by IR1981 Always great service and smiles
Mrs cantu always greets me and recognizes me as a gold card member. Very professional staff and always a pleasure to stay. I travel for business a lot and I always stay at this location. Quiet rooms, breakfast is okay, but most important is the way the treat you.
Mrs cantu is a professional at customer service and at making sure your stay is pleasant.
Ps. Give her a rise
June 12, 2013
Rated 5.0 out of 5.0 by IR1981 Mrs Cantu excellent customer service
Excellent place to stay, mrs cantu and her staff are very friendly and they will make sure you are taken care of.
When in Dallas Tx . Stay here, you'll be pleased.
June 11, 2013
Rated 5.0 out of 5.0 by Dan0408 Real nice stay
This place was clean, good value, recognized as a priority club member, and easy access to downtown by freeway or side street. Good restaurants real close, Subway, IHOP, and others.
May 24, 2013
Rated 5.0 out of 5.0 a jewel
Surprise how great and quiet and clean this place was. Don't let the security fence around the property scare---Very nice for the money a Super Value---breakfast buffet in the AM and Beer and nuts/chips in the evening Highly recommend
May 13, 2013
Rated 5.0 out of 5.0 by 2012Dec30 Same great room
Reserved 2 Qn beds about 4 hours before check-in using national telephone number. Sold out by the time we arrived, but they gave us a king that was comfortable. I thought I would pay for a 2 Qn but was charged for a king, both at AAA rates. Thus, I paid about $15 more than I thought I would when I made the RSVN. Polite staff. Nice package for IHG Priority Club members, one for each of us in the room. Used fridge and microwave, well positioned. The breakfast is ample and delicious, and the primary reason we stay here. New beds and room, and clean.
May 10, 2013
Rated 5.0 out of 5.0 by Erik Nice Stay
I have stayed at this particular hotel many times and I have never experienced any issues. The staff are very friendly and welcoming.
I would like to see Holiday Inn change their breakfast options. I travel a lot and the breakfast is the same at every Holiday Inn that does not have a full service restaurant, perhaps some fresh cut fruit bowls or hot oatmeal or hashbrowns.
April 22, 2013
Rated 5.0 out of 5.0 by gkm100 Outstanding Management/Breakfast/Location
Management quick to slove any problems. Manager checked on us periodically to make sure our stay was pleasant. Breakfast was excellent and the breakfast staff checked on us to make sure we had plenty. This was real great customer service....A+ all the way. This location has many resturants to chose from with shopping malls nearby. The key that made this Holiday Inn such a pleasure to stay at was the manager who really has a genuine concern for his guest......very rare these days. We are coming back to this same location again.
March 23, 2013
Rated 5.0 out of 5.0 by trainer1970 Great Stay Week after Week
I am a business professional that travels to this hotel every Monday and stays until Thursday. I have traveled a lot in my time working with different companies and have stayed in some as little as one night. But since i have an extended stay at this hotel the employees go out of their way to make me feel welcome and comfortable. Breakfast choices are well sorted and cooked and presented. Rooms are clean and comfortable and if i need something I have never hesitated to ask and received what I needed. I will be moving on to a new region in the future and will miss this hotel and the staff as i feel as though I am at home when I stay there. I highly recommend this hotel for a stay of any length of time.
March 13, 2013
Rated 5.0 out of 5.0 by eissej24 Southern Hospitality
This hotel has wonderful southern hospitality . All of the staff were ready and willing to answer any and all questions you might have. It is close to a variety of eating establishments within walking distance. I would definitely stay here again next time I am in the area.
March 3, 2013