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Rated 4.0 out of 5 by 111 reviewers.
Rated 2.0 out of 5.0 by Sorry about that Dandridge Holiday Inn This was not a good time We went away to rest and relax, but instead we had to go home to rest and relax. The food was great at Shoneys Across the street, it is also a great value. At least in my Opinion. All of this is just MY OPINION. July 16, 2014
Rated 1.0 out of 5.0 by horrible WORST HOTEL EXPERIENCE IN 3 YEARS WATCH OUT for the Dandridge Tennessee location, they are unsafe, dirty, no working TV and rude management, also was overcharged, When I tried to get some satisfaction from management I was rudely rebuffed, I have stayed in hotels 2/3 of the time over the last few years, will NEVER STAY in another IHG property after this experience. A person called me after 3 customer complaints and did nothing, the emails get a generated reply telling me the on site Management will address my concerns yet after 3 more days as I was locked in for 9 they never even attempted to, probably better considering how rude they were. Entrance doors never locked, I will be posting a picture I took this morning off a garbage trail stain that has been sitting on the floor since SUNDAY. July 16, 2014
Rated 4.0 out of 5.0 by comfortable beds and great service had friendly staff, room was cool upon entry, smooth check-in. breakfast food wasn't really that great. July 15, 2014
Rated 2.0 out of 5.0 by Rude Front desk I will not mention her name, but the lady at the front desk was horribly rude to my wife and I. I have never been talked to like that at any of the many HIE we have stayed and we ONLY stay at HIEs when I travel for business or leisure. I will never stay at this one again. Other than the front desk encounter, everything else was top notch HIE. July 15, 2014
Rated 5.0 out of 5.0 by Comfortable and easy access We stayed at the Holiday inn Express during our vacation. The kids enjoyed the pool and the free breakfast was a great delight. July 13, 2014
Rated 5.0 out of 5.0 by comfortable everything was great . but I did find the shower head was partially clogged from build up but it did work. but overall it was a nice stay and I will be back. July 9, 2014
Rated 4.0 out of 5.0 by Peaceful Rest Lovely hotel. Our stay was quiet and relaxing. Staff was friendly courteous, and helpful. July 9, 2014
Rated 5.0 out of 5.0 by Very relaxing Our family enjoyed the entire stay. The room was great and we really enjoyed being able to enjoy the balcony in our room. We will definitely come back. July 7, 2014
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