Rated 5.0 out of 5.0 by stoneman great bed
The hotel had a water leak but the staff was right on top of it. The water went off about 11:00 pm but was back on by 7:00 am Even with the problem the staff was great.
May 17, 2013
Rated 5.0 out of 5.0 by Lucas1 GREAT HOTEL
Very dependable, stay here many times. Clean and great service.
May 11, 2013
Rated 1.0 out of 5.0 by otrbuff Pass it by
While furnishings are new and comfortable including the bed, chairs, tables and lamps, and the front desk attendant was quite friendly, everything else went downhill. Imagine entering your room to be greeted by a previous guest's towel hanging on the door, a flashing radio clock with the clock set for 6 hours earlier, and an unplugged bedside lamp that was impossible to plug in because the only receptacle was behind the king size bed which was immovable. The Internet was almost impossible to conduct any business of a sustained nature on. Beyond the room, there were large stains in the elevator's carpet, bare metal showing on painted surfaces at a back door and the door handle was very loose. There was only one icemaker inconvenient to those on second and third floors, the breakfast was mediocre, the TV in the breakfast room was blaring a politically-oriented cable network, and patrons were jammed into the tiny room in 30 heavy chairs and at 8 tables in a space that qualified for no more than two-thirds of those numbers. It seemed there must be no one checking on IHG properties in this area for this one surely qualifies as substandard by almost every other hotel we've been to. We won't be back.
April 29, 2013
Rated 5.0 out of 5.0 by CoachR Highly recommend!!!!! Great staff and breakfast!!!
Great stay and service! I took my softball team and they were very helpful and accommodating to us. Would stay there again without a second thought!
April 18, 2013
Rated 5.0 out of 5.0 by John1749 Great Experience for me.
I stayed 3 nights. I had moved from Texas with a rental truck full of furniture and belongings, plus hauling a car trailer. They had a place for my large truck and trailer to park. As I was getting my new home liveable for 3 days, the Holiday Inn Express was place of refuge and my home base. The staff were so very helpful and so very pleasant that I felt I convinced that my decision to move to this community in East Tennessee was a very good decision. They made me feel very welcome. Oh, and the room was in tip top shape, Applause. Applause. Applause.
April 9, 2013
Rated 3.0 out of 5.0 by momof4boys very good price
very clean and nice place to stay, would stay again
April 3, 2013
Rated 5.0 out of 5.0 by jajabrma it was the best hotel experience i ever had
I SPEND 320 NIGHTS A YEAR IN HOTELS BECAUSE OF MY JOB . I HAVE NEVER FELT SO WELCOMED AND AT HOME AS I WAS HERE.HATS OFF TO THE STAFF AND GOOD JOB!!!!!!!!!!! I HOPE MY WORK BRINGS ME BACK THERE.THANKS TO EVERYONE THAT MADE MY STAY SO COMFORTBLE.
April 2, 2013
Rated 5.0 out of 5.0 by mikes67 Great Stay
Also Shoneys is located right across the street from the motel.
March 31, 2013