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Rated 4.0 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by A Favorite Stop I usually stay at this hotel as I pass by 4 or 5 times a year. The staff are always nice, and I save a few dollars compared with Pigeon Forge. The back road to PF is easy and convenient. This time I arrived very late and left very early; so I missed breakfast and use of anything other than the bed and bathroom. Both were clean and comfortable,and i got a good night's sleep, short as it was. I will stop again, next time through, and recommend that you do to. August 18, 2014
Rated 5.0 out of 5.0 by Take the edge off the day The Inn was full but we had reservations ahead and walked in for a nights rest. Were treated very well. August 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We have stayed at this hotel 3 times in the last 3 years as we returned from a vacation in North Carolina and enjoyed our stay each time. The hotel is easy to access from the interstate and has a variety of restaurants near by. The staff is well trained and always polite. The accommodations are excellent for the prices charged. The breakfast service is above average and the staff quick to keep items restocked. The rooms are large and comfortable, and the beds likewise. Overall, we have enjoyed our stay each year and will certainly consider returning in the future. August 6, 2014
Rated 5.0 out of 5.0 by Wonderful view of the mountains. I have stayed at this Holiday Inn Express before. That is why I came back. The rooms are clean, the breakfast is usually very good. The view of the mountains is wonderful. I would certainly stay here again and would highly recommend this hotel. August 4, 2014
Rated 2.0 out of 5.0 by Making Upgrades but not sure if that will fix it. We arrived late without reservations. We were promptly checked in but the hotel is clearly not up to the standard of what we are accustomed to with Holiday Inn express. The security was lacking the hall are untidy. the gym and the business room are not big but available. The sundry pantry was ill stocked with ANYTHING! The vending machines did not work. Pros: the room was freshly painted but the bed was older. The exterior was being painted when we left. As I said, making upgrades but I hope they can pull it together to actually live up to Holiday Inn name July 31, 2014
Rated 5.0 out of 5.0 by First Time and Will Not Be The Last Very nice facility. The staff was outstanding. Food was very good and the room could not have been better. Thanks for an enjoyable stay. July 29, 2014
Rated 5.0 out of 5.0 by Comfortable and easy to find from interstate Arrived late at this hotel. Front desk person was very welcoming and got us checked in quickly. Enjoyed our brief stay. Very good selection of breakfast items in the morning. July 22, 2014
Rated 4.0 out of 5.0 by Room assignment While waiting to check-in behind a Young couple and child, the desk clerk offered them a handicapped accessible room because they did not wish to have a 2nd floor room. I asked for a handicapper room and was told that the only one left was being saved in case a handicapped patron arrived. At that point I placed my cane and automobile handicapped indicator on the desk and settled for a 2nd floor room. Perhaps the desk clerk should be told not to assign accessible rooms just because a guest did want to be on the 2nd floor. July 21, 2014
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