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Rated 4.1 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Room at the Inn Always stay at Holiday Inn Express. Seldom had a bad experience at one February 26, 2015
Rated 5.0 out of 5.0 by Amazing stay! The staff is outstanding at this hotel. They go above and beyond to make sure that your stay is relaxing. The breakfast bar is all that is expected and more. When we need a get away again we will most definitely return to this gem in the foothills. Keep up the great work! February 25, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. My stay at Holiday Inn Express was an enjoyable experience as expected. The hotel condition, inside and out are very nice. Staff was excellent, couldn't be friendlier. My visit was only a one night business stay, but provided a great atmosphere with peaceful , quiet, and relaxing conditions needed to re-energize for the next work day. My only concern was the price, as compared to surrounding hotels as advertised on the hotel signs. Though not unreasonable for the quality and service received, including a full breakfast that I did not partake due to an early departure, I chose Holiday Inn Express because of the appearance, reputation, and past experiences. When given the price I almost went elsewhere but decided there was probably a reason for the difference in price and it wasn't worth the trouble or risk. If you are willing to pay a little extra to assure a nice room and restful sleep, I highly recommend this Holiday Inn Express. February 16, 2015
Rated 5.0 out of 5.0 by Great service They always are nice to the customers. If you have a problem, they try to fix it right away. February 7, 2015
Rated 5.0 out of 5.0 by Great location I always manage to stay here on my way from Pa to LA. The staff is always nice and its great when you walk in that you are greeted by name. Being right across from shoneys, you can walk across road to dinner. Great place to stay. February 7, 2015
Rated 3.0 out of 5.0 by Quick last minute over night stay Noise coming from outside of room, made sleeping almost impossible. Tossed and turned all night. The TV receiver had to be reset in order to receive signal. Breakfast selection was not the greatest but average. Front staff was great... February 4, 2015
Rated 5.0 out of 5.0 by Great room Same great service as usual. The breakfast was great. The room was clean and organized. The staff was very friendly. January 18, 2015
Rated 4.0 out of 5.0 by Dandrige HIExpress 1/7/15 The hotel existed as led to believe based upon internet search via smart phone. The staff was agreeable to accept the lodging rate as posted by Holiday Inn on the internet. The front staff was helpful during a TV-Satellite issue. the TV system and remote was not intuitive. Another issue was the parking lot lighting which was very minimum lighting; if anywhere else in the world other than east TN, would feel less safe based upon little or no lighting at night and early morning. For the money, the hotel was just fine. January 13, 2015
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