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Rated 4.3 out of 5 by 299 reviewers.
Rated 4.0 out of 5.0 by Convenient location We wanted a hotel just across the Dartford Crossing (from North) & the hotel was easy to find & convenient. We got a friendly welcome (from Preeta?) who also checked us out - we requested a quiet room & got one and Preeta (?) advised us that with a large group in an early breakfast might be busy, so planned to come later. This was the only problem with our stay; by the time at 8am we got down the only fruit was tinned cling peaches and pretty stale croissants, which is not up to the standard we've come to expect from HI Express. August 1, 2013
Rated 5.0 out of 5.0 by Very welcoming A fab welcome from reception staff. Great hotel location for work, motorway and shopping! July 22, 2013
Rated 4.0 out of 5.0 by Discrimination against single travellers. Pleasant hotel - I have no complaints about the quality of what was provided, but as a single traveller, I take strong exception to having to pay double. I was with a married couple and was charged the same in total for my room as they paid for the two of them. I ate only one breakfast! July 19, 2013
Rated 5.0 out of 5.0 by clean and friendly enjoyed my short stay here and would recommend to all. The staff were friendly, the place was clean and I slept well, what more could you want ! July 15, 2013
Rated 4.0 out of 5.0 by Comfortable clean room, very nice bathroom and walk in shower. Friendly and very helpful staff. All round nice hotel. Have stayed a few times, would recommend. Good value for money. July 12, 2013
Rated 4.0 out of 5.0 by Stay at HI in Dartford It would have been great to have more choices of things to eat in the refregirated or non-refrigirated section of the hotel. Guests arriving after the kitchen is closed have no where close to go for food especially if they don't have transportation so more choices of things to eat would be great. July 10, 2013
Rated 4.0 out of 5.0 by Comfortable room, nice meal good service The only down side is the vicious speed ramps, in and out even at crawl speed and full load great caution is required, take heed of all the marks on the bumps, July 5, 2013
Rated 5.0 out of 5.0 by Dartford Holiday Inn Express My wife and I stayed here for 2 nights on a visit for The Who concert at The O2 and we were delighted with our stay- from check-in the staff were great - very friendly and helpful and we felt relaxed straight away. The hotel was clean and tidy and there was a reasonable choice on the menu also, if we are going to be anywhere near the area again I would have no hesitation in staying here - well done to all the staff -hope to see you again!. June 19, 2013
Rated 5.0 out of 5.0 by excellent room, good service. My daughter has recently moved to kent and works in central London. We are looking forward to staying again at this location and perhaps in central London. Cannot fault your professional approach. June 10, 2013
Rated 3.0 out of 5.0 by Cutlery Although stay all right overall dirty cutlery at breakfast both days left doubts about kitchen cleanliness. June 10, 2013
Rated 4.0 out of 5.0 by Quiet and comfortable This is an excellent choice for a quiet and comfortable stay in the South East London. May 18, 2013
Rated 5.0 out of 5.0 by A successful weekend We arrived at the hotel on the Friday having travelled down from Edinburgh to attend a competition in Longfield. The rooms were large, clean and welcoming. The staff were brilliant - we needed taxis to ferry us back and forth between the station, Longfield and an Italian restaurant in Dartford and the staff organised these for us. We ate in the hotel on the Friday night - the food was very good and all of us (6 people) really enjoyed it. My room had a view of the Dartford Crossing but the rest had somewhat limited, roof-type views. I would definitely recommend this location. May 13, 2013
Rated 5.0 out of 5.0 by Great hotel Great for a visit to anywhere you like. Only location is a little bit diffucult to find. Specially in the dark. May 13, 2013
Rated 5.0 out of 5.0 by Good standard hotel This Holiday Inn Express has improved since the last time I stayed. I would not hesitate to recommend it to anyone. Standards are first class, many thank. May 5, 2013
Rated 5.0 out of 5.0 by friendly and helpful arrived and sofa bed was not ready so provided with complimentary drink. Very welcome after the journey. Room clean. Bathroom clean. April 30, 2013
Rated 5.0 out of 5.0 by What it said it offered it did Arrived much later than expected due to road works and traffic jams, missing the hot food order deadline. Very pleasant helpful staff served hot soup and bread, toast and coffee. Exactly good. Spent the next day at an event in London , returned and having checked out the menu at breakfast chose to eat a meal at the hotel. The food was what it said it would be with the exception of mushrooms (there was only one).All was sufficient for our needs, fully relaxed reasonable value for money. Would use again. April 29, 2013
Rated 5.0 out of 5.0 by GOOD NIGHT AWAY FROM HOME I was able to get to the hotel by taxi (and found that staff are more than willing to book one). One thing though, some taxi drivers will drop you off round the back, instead of the front, as it will not cost you as much. However, you do have a short walk to get to the front. The comfort of the room was second to none, but there is quite a bit of noise from outside, as I was right above an ventilatiion facitilty! But I manged to get a good night's sleep, al and have a nice shower in the morning, thanks to the facitilites provided. The TV had a good picture and I was able to change channels and I was able to use the reading lights. The tempertaure of the room was easy to adjust. One thing I would point out: your room key MUST be inserted into the slot by the door and kept in it, as it operates the lights and the air-conditioning. The bed was comfortable and you get a choice of soft/firm pillows. I also had a sofa bed and it is quite easy to use, as instructions are provided. Coffee/tea, a kettle and a hairdryer are also provided and staff will bring you extra tea/coffee, as well as other items, free of charge. There is a telephone provided and staff are available 24/7. There are some leaflets and a guest form provided, as well as notepaper and a pen. One more thing though; not all rooms have a view of the Dartford Bridge! April 27, 2013
Rated 4.0 out of 5.0 by All round nice Hotel I found this hotel very welcoming, with a nice room and free parking. Close to Bluewater and Lakeside shopping centre, and only 10 mins drive away from the o2 arena. Breakfast was nice, with good selection of hot and cold foods. My only negative thing was that all the disabled car parking spaces where taken up by drivers without a disabled parking permit - which I would have preferred as my wife is registered disabled. Hence, we had to park in a standard space. Apart from this, my hotel experience was very good. April 26, 2013
Rated 5.0 out of 5.0 by A very good hotel This was our first stay at this hotel but I do not think it will be our last. It is a very comfortable hotel, very clean and tidy. The staff we met were friendly and helpful. The room was great and we never heard any noise from outside although the hotel is near a busy road. Breakfast was good with plenty to choose from and as much as you want. I cannot fault this hotel and I would use it again and recommend to anyone.. April 17, 2013
Rated 4.0 out of 5.0 by First Visit Impressed with room excellent value little bit noisy but that was down to guest groups of students up and down corridors at night otherwise good location and good value April 13, 2013
Rated 5.0 out of 5.0 by Clean Room Checked in for 2nights.Was impressed with the cleanliness of the reception area. Receptionist was welcoming and helpful. Our room was very clean with a spotless bathroom. The bed was comfortable, though a bit bouncy when you're used to a firmer mattress. Breakfast was adequate with a good selection of cereals, fruit ,yoghurts toast etc. The hot section was disappointing with only scrambled eggs,baked beans and sausages. Over all it was a pleasant stay and hubby and I would stay there again when in the area. April 12, 2013
Rated 4.0 out of 5.0 Good value, good location Excellent staff at this bargain cost hotel which was clean, tidy & comfortable! Would recommend to anyone for a stop-over, good location for Brands Hatch & south London. April 12, 2013
Rated 5.0 out of 5.0 by Unexpectedly relaxing We used the hotel as an overnight stop on he way to a funeral. The staff were friendly and helpful. I am not a great fan of the open reception/dining area arrangements but it was OK. The evening meal was unimaginative but the quality was good. My wife really enjoyed the sausage and mash. The room was just as expected for this type of hotel, clean and fresh with a good bathroom. I liked the firm bed and had a great nights sleep, my wife prefers a slightly softer bed. We were worried about noise from the M25, but were at the rear of the hotel and there was no noise either inside the hotel or out. I was not very keen on the diy breakfast arrangement, at first but the food was good, hot and fresh. The checkout was very easy and the male receptionist helpful. 9/10 April 10, 2013
Rated 4.0 out of 5.0 by A good experience Friendly staff and quiet, comfortable room. The breakfast choices were more than I expected. Will definitely stay here again. April 9, 2013
Rated 5.0 out of 5.0 by Great location and superb staff I am based in the UK and travel for about 6 months every year overseas staying in IHG group hotels. The stay here was excellent, nice clean room, every facility, great staff and the best beakfast options I have ever had. Would highly recommend to anyone. April 6, 2013
Rated 3.0 out of 5.0 by An overnight stay We booked into the holiday inn for an overnight stay, as a suprise 25th birthday party was being held nearby and this was suggested as a place to stay. We felt the Holiday Inn had no atmosphere, the staff were friendly enough, but there was only football on the TV no mood music, the rooms were basic, no heating in the bathroom, towels not overly big, air con in main room kept us awake all night and dryed our throats. Breakfast poor, no bacon, no milk jug for tea, had to top cup up from cereal milk machine. butter too hard to spread, no knives left, we had to ask for them. April 4, 2013
Rated 1.0 out of 5.0 by dont bother, or atleast check to see if the rugby team check in comfortable hotel, clean, tidy, great room, great location. just check before booking if a rugby team will be taking over the bar and restaurant completely for the weekend? reception may suggest you eat in your room! April 3, 2013
Rated 5.0 out of 5.0 by Clean, Comfortable and well situated From the moment I walked through the door I was made to feel welcome. My room was spotlessly clean and the lovely shower and big bath towel were the icing on the cake - highly recommended March 30, 2013
Rated 4.0 out of 5.0 by Great place to be tired. I stay here regularly and the staff are all extremly polite and looking to take care of your needs. Nothing seems to be to much trouble. Restaurant can be busy but the food in general is nice and filling and there are plenty of large screen tv's for watching the sport. March 25, 2013
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