Rated 3.8 out of 5 by 80
Rated 5.0 out of 5.0 by BrandonV GREAT visit to Ft. Lauderdale
I recenlty took a trip to Ft. Lauderdale to simply relax and take a much needed break from Atlanta. My purpose was to simply go and take some "me" time to get some work done, rest, and relax in a city away from the busy flow here. The weekend there was VERY MUCH enjoyed! The hotel staff played a huge part in my rest and relaxation. The front desk agent was super friendly and courteous, and provided exceptional customer service. The hotel room was cozy and comfortable. The other hotel staff were friendly and even funny, as well. I would definitely go back to this location again.
November 19, 2013
Rated 4.0 out of 5.0 by Baker99 Awesome Staff and Clean Room
Lauren at the front desk is very helpful and professional. She helped confirmed my future reservation, showed me the best places around the area, and always had a smile on her and an honest sense of customer service. The maintenance person on duty 11/15/13 was very helpful in helping where I should park, since the lot was full.
November 19, 2013
Rated 5.0 out of 5.0 by Cruise10 Cruise10
We were very happy with our stay. There were 7 of us with 3 different rooms and all were very please with the value we received. The rooms were large, Clean, quite, and breakfast was good. Many choices to choose from and food was hot. Will stay there again if we are in Ft. Lauderdale.
November 18, 2013
Rated 5.0 out of 5.0 by apip Outstanding service
This hotel and it's manager delivers the most outstanding service.
My room was nice, quiet, clean and spacious, the internet connection good, and the breakfast OK. The staff was friendly and accommodating and the hotel was well situated for visits in the area. I can absolutely recommend this hotel.
November 18, 2013
Rated 2.0 out of 5.0 by Group3 Musty smell
The room is clean but the room smelled musty. The ceiling has mould.
November 17, 2013
Rated 5.0 out of 5.0 by Charcchrn Great Service
Holiday Inn is very close to our venue. Enjoyed our stay and will return again. Staff is great with any thing we requested, breakfast was good. Our area of stay was quiet and check in and out was fast. Thanks for your service...
November 14, 2013
Rated 3.0 out of 5.0 by Kneel Fire Alarm
I stayed at this hotel for several days. Overall, the rooms and service were decent. However, the night before my important interview (the reason for my stay), the fire alarm went off. This disturbed my sleep and may have potentially hurt my interview performance.
October 31, 2013
Rated 4.0 out of 5.0 by Missmuas Good stay
we were only able to stay a short few hours before having to depart to the airport but during the short few hours it was good.
October 20, 2013
Rated 3.0 out of 5.0 by Angie54 Dated and smelled
Stayed at other Hoiday Inns that was cleaner and the parking was ridiculous.
October 9, 2013
Rated 5.0 out of 5.0 by Debbcr Great hotel and staff very helpful
My daughter and I stayed at this hotel while attending a medical conference for myself and the hotel was very comfortable, clean and the staff was very friendly. The breakfast was great as well. Great variety of foods! We truely enjoyed our stay.
I would definitely recommend this hotel and if I'm ever in the area again will stay here. Very close to the beach and easy to get to from the airport.
October 2, 2013
Rated 5.0 out of 5.0 by Sylvis2 Comfortable, clean facilty with excellant service
Room was clean, comfortable bed. Requested to be away from the road side of the building. Room was quiet. Hotel staff very pleasant, especially Michele who was the breakfast hostess. Wonderful personality. Would stay again at this hotel if needed to be in the area. Only negative - would like to have been able to select movies.
October 2, 2013
Rated 3.0 out of 5.0 by Jango Great Place to stay
I've stayed here many times and the place is great. My only complaint which won't keep me away is the elevator. Just got off a cruise ship and I've gone 6 floors in the time it can take for one at this place. Slowest I have ever encountered. I'm giving an average so perhaps someone can pay attention and get it fixed. Meantime I'll ask for low level or ground room.
September 30, 2013
Rated 4.0 out of 5.0 by SBcee Quiet, convenient and great staff.
We stayed her for a week to attend a wedding. The hotel is about 15 minutes from Fort Lauderdale/Hollywood International Airport. Rooms are very clean. A very patient staff was always patient and willing to help with anything. Breakfast was plentiful, fair selection of food, although it doesn't really vary day to day.
We originally was booked in a competitor nearby, and left after 1 night. Glad we stated at the Holiday Inn Express, they didn't disappoint.
We would recommend this hotel and plan on staying here again when we visit the area.
September 25, 2013
Rated 5.0 out of 5.0 by springhunter excellent for a business traveler today
The hotel is excellent. The bed, pillows are comfy, the room is clean, everything is in good working order, breakfast is excellent, the staff is fabulous! Lauren was big help and very knowledgeable! Fabulous hotel.
September 24, 2013
Rated 4.0 out of 5.0 by KarenO1010 Nice Stay
Class at Nova Very close and easy commute clean room
September 23, 2013
Rated 4.0 out of 5.0 by MisterBLA STAFF TERRIFIC!
Great location for my visit to the city. The staff, Mark and Meesha, made me feel RIGHT at home.
iI'm not sure if it was the room, the A/C or the weather, but I had a strong feeling of mildew in the room
September 22, 2013
Rated 5.0 out of 5.0 by FlierMike A Great Older Holiday Inn Express Property
I've been in the Fort Lauderdale Area a few times in the past year and have stayed at this property on several occasions. It is one of the older HIE properties, but I think that is a good thing as it is very quiet, you don't hear noise transfer from other rooms nor the roar of jets passing by (this is near the airport flight path).
The best aspect of this location is the staff. Every member of the staff I've met here has been cheerful, polite, and helpful. They obviously take the customer experience here seriously. This location (and the one in Albuquerque NM) should seriously be considered for use as training in customer service by all of HIE.
The rooms are clean, large, and well appointed for the age of the property. I haven't used it, but they also have a small outdoor pool that I would expect families might like, but I think it is a bit too small to swim laps in if you are looking for exercise. They have a business center which is handy for printing out boarding passes and they are very convenient highway access to the Ft. Lauderdale/Holywood airport.
Only complains I have about the property...and they are minor... are that the elevator is slow (probably can't do anything about that) and that a couple of the rooms I've had there smell a little musty at times (I come from a dry climate, so I'm probably a bit sensitive to it and don't know what may be done about this, but suspect the room AC unit condensing moisture might be the issue).
Overall, this is a great property and I will use it again when I am in the area.
September 20, 2013
Rated 4.0 out of 5.0 by JohnW66 Great location and great staff.
We arrived just after a terrible thunder storm and the hotel had been struck by lightning, leaving it without power.
The staff were great, organized our rooms and were so apologetic. They could not have done more with such limited resources.
We regularly use this hotel and will continue to do so.
September 6, 2013
Rated 3.0 out of 5.0 by rrm2013 good hotel
Overall the hotel was good. The customer service is good here. As a IHG Rewards member they usually give you a bottle of water and some snacks but nothing this time. The breakfast is the same as it has been for years since I have been coming here. They need to change it and offer more variety or switch it up on different days. The power went out for several hours and it was not their fault. The thunderstorm lightening struck the pole outside. The emergency lights were good for only a few hours. This happened as the sun was setting. Some people transferred to another hotel. I stuck around and spent hours of the evening at a restaurant.
September 4, 2013
Rated 5.0 out of 5.0 by Islandgirl20 Spacious room and great location
Check in was great, quick and easy. The rroom was more than we expected. Very spacious with comfortable bed. Microwave door was broken but was replaced within minutes. We were treated extremely well. Only problem was with the breakfast. One reason we chose Holiday Inn Express was because of its hot breakfast and pancakes. First day was great. Second day pancake maker was broken and food was not really stocked. We checked out too early for breakfast the third day but pancake maker was still out of order. No breakfast for 2 days. Overall, the service was quick and efficient and the check out process was just as good. We will stay here again when returning to Ft Lauderdale. A very quiet hotel even with airport and interstate close by.
August 31, 2013
Rated 4.0 out of 5.0 by august303 stay
We stayed here while my daughter was moving into NOVA southeastern. The front desk staff were very friendly and helpful. When we were looking for good places to eat they lead us to the Rustic Inn and Pizza Loft, which were both great choices. Michelle greeted us every morning for breakfast, except for the weekend, when she was off. She always had a smile , kept the food coming and the area clean. Over all a good stay.
August 31, 2013
Rated 5.0 out of 5.0 by Mennique Great stay!
We have stayed at this location twice due to its proximity to NOVA.
Both times the staff was friendly and went above and beyond to
make our stay comfortable. The hotel is very clean and smells fresh
which is important to me.
August 21, 2013
Rated 5.0 out of 5.0 by Poemmaker totally excellent in every way
Wonderful all the way...staff and service and cleanlyness
August 16, 2013
Rated 4.0 out of 5.0 by 434343 Smoke alarm
Very nice hotel for the cost. The breakfast bacon being cooked set off the smoke alarm in the morning. Although the staff knew what was happening....I think they could have informed the guests better. So many people didn't really seem to know what to do. The staff was very nonchalant about what was happening. People were just getting up for the day, some in showers, others just getting dressed. Alarm blaring & no one from the staff came to the floor as people were coming out of their rooms. The staff should have sent someone to each floor to say the alarm went off due to the bacon being burnt & that everything was alright. Instead, people were panicking & wondering what to do.
August 7, 2013
Rated 1.0 out of 5.0 by lovebug1989 wow what a horrible stay
Well let me start off by saying the staff was pretty nice but not to knowledgeable.... first off I stayed there for about 3 weeks... spending thousands of dollars...they claim I didn't pay for a night when I was going to check out... and the night was 4 days prior to my checkout ! but they mentioned it on my checkout day ! why wouldn't they say it the next day or the day of !! I know for a fact they were trying to get more money out of me ... which isn't fair after all the money I spent there. then they called the cops on me !! what a horrible experience I will never recommend this property to nobody and I will never return either....
July 23, 2013
Rated 4.0 out of 5.0 by Lisalees Excellent off the beat Hotel
If you are looking for a business place to relax away from the beaten path, this is the ticket! Clean, quiet, Excellent fitness center and an awesome breakfast. Staff is friendly and always open for questions and any assistance you may need. Kid friendly as well with a unique pool. Easy access to the airport and 595 hi-way that takes you in either direction, to the beach, or to the outskirts of fort laud.
24hr diner next door also a plus.
Will be back!!
July 9, 2013
Rated 2.0 out of 5.0 by LLLH Watch out for this HIE
Way below average. Room smelled. Breakfast was late one of the 2 days I stayed. The refrigerator for yogurt was locked both days. People were loud late at night.
July 8, 2013
Rated 1.0 out of 5.0 by UnhappyPlatinumMember777 Bad experience for a Holiday Inn property
While the grounds looked good and seemed to be maintained, the rooms definately were not. The room we had smelled BAD! Something definately went on in the room that I do not want to know about. Adding on to that, the air conditioner did not work when we got to the room. I called the front desk to have it fixed but it was only barely working (not enough for a room in Miami in the summertime!). Room was extremely hot and not comfortable to be in. While that would be enough for most, the refrigerator also went out during our stay. Hotel definately needs to address these issues before I would be back. I am a Platinum Priority Card Member and this was unworthly to be under the Holiday Inn brand. DO NOT RECOMMEND!
July 6, 2013
Rated 5.0 out of 5.0 by ZWyzard Great Service and Informative Staff
Staff was friendly and helpful. Breakfast was awesome in its variety, freshness and quantity.
June 11, 2013
Rated 5.0 out of 5.0 by Marlese The staff is second to none
The entire staff was exceptional. From the general manager to the desk staff to the room staff we were treated as if we were the most important guests in the hotel. I will definitely stay at this facility again and would highly recommend it to friends and family.
June 7, 2013