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Rated 3.9 out of 5 by 88 reviewers.
Rated 1.0 out of 5.0 by No service at all Even I ask the front desk to call housekeeping to collect the trash, for four days my trash not been collected, it wasn't because the house keeping personnel there. She is their but she come in the room make the bed without changing the sheet for four days and leave without picking up the trash. I’m sorry to say this, this is one of the worst Holyday in I stay in. Regards August 3, 2013
Rated 5.0 out of 5.0 by LOVE IT~! We had just loaded the uhaul that day and we where moving out of state. They let us check in early, the rooms were great, the beds were comfortable and the breakfast was great. The only thing was the hot tub wasn't that warm and it looked like it needed to be cleaned. It was right near the interstate so we could leave right away the next morning! July 18, 2013
Rated 4.0 out of 5.0 by Comfortable Hotel, Nite Manager MIA We stay at this hotel each year as we travel north on vacation. Overall the hotel is nice, location is great and will stay there again. But on this trip we had been on the road for 9 hrs wanting to check in and stood in the lobby for about 15 minutes waiting for someone to show up in the lobby to check us in. The gal finally showed up from the back of the hotel and didn't even say a word of apology but asked if we had a reservation. Her cell phone was in hand. Just wanted to say after a long day on the road that is not customer service. July 5, 2013
Rated 4.0 out of 5.0 by Overall a very nice place to stay Staff was very friendly. Room was very comfortable. Hotel was quiet. Internet was weak, there was no pen in the room... and I needed one to write on a card. There was a small pad of paper provided, just no pen. The shower was nice, but slowly ran out of hot water... that was disappointing. Oh, and the vent fan in the bathroom sounded like a jet landing.. holy cow was it loud!!! But loved the pancake machine and the coffee, in the lobby, was fresh really hit the spot. June 11, 2013
Rated 5.0 out of 5.0 by Great Holiday Inn Express.. We have stayed at this Holiday Inn many times as we travel from Illinois to Mayo Clinic. It is clean, well kept, has a wonderful breakfast and the friendliest staff we have encountered. Last month we were greeted by DJ, a welcoming, smiling and friendly host. He even had cookies that he had baked sitting on the counter..What a nice way to greet tired travelers. May 29, 2013
Rated 2.0 out of 5.0 by Clearly needs refurishment In contrast to most other Holiday Inn Expresses I've stayed at, this one seemed dated and cheap (e.g., plastic bathtub liner that one could depress with a finger). It clearly needs a major refurbishmeent. May 20, 2013
Rated 5.0 out of 5.0 by Deforest HIE Nice hotel at the end of a long day of travel. Staff was great regarding local resturant chocies. May 14, 2013
Rated 2.0 out of 5.0 by Poor food choice, BAD coffee Tried all in the Madison area, this is the best choice but small rooms and pood food for the morning. April 30, 2013
Rated 2.0 out of 5.0 by NO Sleep! Out of the 100 + nights i stay at HIE this has to be top 5 worst night sleep i have ever had . The insulation in exterior walls bad , it was windy outside plus the Ac/ heater unit rattled all night long . I could hear the every footstep in the floor above , and not to mention the pipes in the wall , i could here rushing water in the wall every time the floor above flushed the toilet. Its a good thing the pillows were soft because thats what i had over my head all night long. Im a Platninum Elite member and will continue to stay with HIE but this one is off my list. Sad thing is , I was told this was a fairly new hotel. April 24, 2013
Rated 3.0 out of 5.0 by Poor breakfast As a priority member over many years, staying at Holiday Inns all over the USA, I found my first egg breakfast served without bacon or sausage. I know times are tough but you need to re-think your food policy and relax on raising prices. April 22, 2013
Rated 5.0 out of 5.0 by Perfect location for us Our recent stay has made your place the perfect stopping point on our way home from Minneapolis. You staff was very friendly, especially the lady that brings in her homemade baked goods to go with breakfast. It is always a pleasure to meet truly friendly people, we will make this our stop from now on. Easy access to the Interstate and a nice variety of fast food places real close. Also very clean throughout the building. April 1, 2013
Rated 5.0 out of 5.0 by Great place to stay This hotel was convenient and reasonabkle. It was close to the interstate. Staff were helpful and friendly. March 25, 2013
Rated 4.0 out of 5.0 by Comfy beds. Our room was nice, the breakfast was just fine, but I cannot believe the lack of rugs on the tile floor between the pool and bathrooms! There is no bathroom in the pool area, so we kept having to trek down the hall, past the breakfast area, to the bathroom. This got very wet and slippery, and was quite inconvenient to us, especially those with children. Also sort of a breach of privacy to have to waddle down the hall in a wet swimsuit past other guests eating, etc. just to use the restroom. On a sidenote, although we did not travel with our dog, I was so happy to see that they are allowed. Nice to see a wagging tail here and there! March 1, 2013
Rated 2.0 out of 5.0 by Dated and Dirty As with several HI properties they are getting old and dated. Worn furniture and fixtures, sagging mattress and postage stamp size pillow. Limited breakfast options Only thing that keeps me coming back is the rewards program which is far better then Hilton. January 15, 2013
Rated 3.0 out of 5.0 by friendly desk staff The property is right off the freeway room was very quiet January 13, 2013
Rated 1.0 out of 5.0 by Nasty When I checked in it seemed to me like I was an inconvienance to the front desk clerk as I took her away from her friend that was in the back office with her. She couldn't have gotten me away from the front counter fast enough. Then I went up to my room. The bathroom was disgusting. The toilet had stains that easily flushed away inside. The lid had stains on it as well that could have been cleaned easily. December 14, 2012
Rated 1.0 out of 5.0 by Deforest HIE stay 10/04/2012 Every thing was O.K. except that I didn't have internet service. For me that is a critical component of the Hotel rental experience. Not good. December 10, 2012
Rated 4.0 out of 5.0 by Overall Good Experience I like the Holiday Inn brand but this was the first time I had stayed at an Express property. It was clean, convenient and the staff and amenities were nice. The beds were okay - not super great but certainly not terrible. Overall the value was good. October 25, 2012
Rated 4.0 out of 5.0 by Rooms a bit smallish, but a great value for travelers We've stayed at quite a few Holiday Inn Expresses over the last 5-6 years. Many are very new. This one is not quite as new and could use an renovation soon to freshen up the rooms. This one is also a bit smaller. Our double was a decent room with furnishings like you'd expect at a Holiday Inn Express, but it was starting to show a few signs of slight wear and the size was a bit small. The bath was also a bit cramped but still very clean. I wish the amenities were larger, but I love their HIE signature warm vanilla scent. It is my favorite smell of all the hotel chain amenities. The location is great in that it is not in Madison, so if you are just passing through, you don't have to pay for the overpriced Madison properties and yet you are only minutes away. Breakfast was great with hot pancakes and those yummy warm cinnamon rolls. Not the newest or best Holiday Inn Express, but it is a VERY good value and worth a strong consideration for a stay. October 23, 2012
Rated 2.0 out of 5.0 by Staff not friendly or helpful. Need to train their staff how to enter Rewards Card. Have not received rewards for nights stay at this point. October 13, 2012
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