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Rated 4.0 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by oc getaway Very clean and comfortable...bed very nice...staff very nice September 1, 2014
Rated 3.0 out of 5.0 by Non-smoking no smoking rooms available; also made reservation online and did not receive that rate even though reservation showed company name two times! was advised by front desk staff (when calling back later in the day of check-out) she could do nothing about this! September 1, 2014
Rated 4.0 out of 5.0 by nice clean family spot went with my pregnant wife and was everything i expected and needed August 26, 2014
Rated 3.0 out of 5.0 by good hotel but a little pricey for what you get we stayed at this hotel during a trip up the east coast. it was a nice hotel, but we felt it was overpriced for the area. it still lived up to the quality we expect from holiday inns except for one big issue - they apparently have numerous sports teams stay there and we stayed overnight when a team was there. while the team was respectful and kept their voices down, the hotel walls and floors are apparently really thin and we could here them walking around all night and early morning. next time we'll request a top floor if we stay here again. August 25, 2014
Rated 5.0 out of 5.0 by I would gladly stay here again A clean up to date hotel staffed by friendly people. The included breakfast is good and of course very convenient. I would gladly stay here again. August 25, 2014
Rated 1.0 out of 5.0 by Not up to the competition While the front desk staff was consistently welcoming and accommodating, many aspects of our stay were disappointing. The property is not well kept (e.g., trash cans overflowing and room service passing us by one day), the room was crampted, dark, and uncomfortable, the furniture was old, the heating/air conditioning was difficult to modulate, and the bed was uncomfortable. August 25, 2014
Rated 4.0 out of 5.0 by over night stay only complaint - people above us on the third floor were quite loud until midnight. Then they started back up the next morning. Other than that everything was nice. August 24, 2014
Rated 5.0 out of 5.0 by Friendly and clean Very friendly staff at check-in. Clean room, no unpleasant odors. Will definately stay there again when in that area. August 22, 2014
Rated 4.0 out of 5.0 by Last minute stay The staff was very friendly & welcoming. The outside appearance looked like new. The inside was not too bad but the cleaning could have been much better. The bathroom could have been clean better. It just looked like someone swept the floor but not mop. My most biggest surprise was the breakfast area. I could not believe how dirty the chairs where. Please buy new chairs. August 21, 2014
Rated 4.0 out of 5.0 by Nice, Clean & Pleasant Stop I travel through-out Maryland and stay here every few months. I always receive good service and a comfortable room. I sometimes get upgraded to a suite, if available. The A/C units are good and the place is very clean. August 21, 2014
Rated 4.0 out of 5.0 by Conveniently located and great hotel We recently stayed at this hotel and was really surprised by its convenience and location to the restaurants, shopping centers, university and car dealerships in the area. The hotel, room and staff were excellent. We stayed on the second floor and except for some loud footsteps above our hotel room, we enjoyed our time there and planned to select that hotel again in the near future. Great stay. August 20, 2014
Rated 4.0 out of 5.0 by david is the best! David made my reservation and checked me in. He was pure pleasure to deal with. I will come back again just because of him. August 18, 2014
Rated 4.0 out of 5.0 by All good but the WiFi As good or better than comparable hotels with the exception of the WiFi. Sometimes took 5 minutes to connect; a few times I gave up. Once connected, it was a bit slow but functional. One glitch in an otherwise very positive stay. Clean, quiet room. The staff was very helpful. August 18, 2014
Rated 2.0 out of 5.0 by not a good experience I booked the "Standard Room". The Standard Room is as defined "When you arrive at the hotel we will do our best to meet your room bed type preferences." However, the hotel did not assign the available bigger room neither explained anything at the first place. After I requested, the hotel assigned me a better/bigger room eventually. Based on the experience I had in the hotel, I believe the standard room option is a trick. I will never choose the option again. other than that, the hotel is fair or average. August 17, 2014
Rated 5.0 out of 5.0 by great service A thumb up for Dave, the most efficient hotel staff I have seen in a long time. He singled handle registration of several people at the same time ,and even handled a phone reservation that someone wanted to change without complying with the policy. The way he handled questions and little issues from other guests was outstanding. Kudos to Dave. Also Amanda, did a great job at breakfast, super efficient and checking that all guests were happy and getting what they wanted. Very pleasant stay. August 14, 2014
Rated 4.0 out of 5.0 by Nice place for the money. Overall a good place to stay. Reasonable distance to the beach, very clean. The bed could have been softer. Like other reviews mention, a lot of youth teams stay here and they are somewhat noisy because they are kids. The pool was freezing. Need a solar cover or heater. I would stay here again because of he value. It's a 3.5 - 4 star place. Other hotels cost a fortune, so it's worth it. August 13, 2014
Rated 4.0 out of 5.0 by Very Nice Property Helpful staff and clean rooms and property. Will definitely stay again. August 11, 2014
Rated 2.0 out of 5.0 by poor service. Felt the staff are not motivated to greet customers well. Service is not of quality of Holiday in. No quality control. August 11, 2014
Rated 3.0 out of 5.0 by Good staff and great service Third or fourth time staying at this location, but last two times the noise above us sounded like someone jumping from bed to bed and moving furniture constantly. Would stay at hotel in future, but will always request the upper floor. If none available, will go somewhere else. August 7, 2014
Rated 4.0 out of 5.0 by Great customer service Always a great hotel to stay at! Very friendly staff. Clean location inside and out. August 7, 2014
Rated 5.0 out of 5.0 by Wonderful stay and excellent breakfast No other hotel has ever provided such a wonderful breakfast. It was fresh pancakes (huge), eggs, bacon, coffee August 6, 2014
Rated 5.0 out of 5.0 by Great hotel! We arrived a little early and was able to check in 2 hours before scheduled (yah!). Room was clean and was continuously cleaned every day as we headed out for a softball tournament which is what brought us there. Fitness room was great, food was great August 4, 2014
Rated 5.0 out of 5.0 by Friendly staff and Clean rooms Rooms were very clean and the staff were all very friendly and helpful. The free breakfast was always fresh and replenished often. The only reason I rated lower on sleep quality was because there was a big softball competition this particular weekend so there were a bunch of teenage girls running up and down the halls all night. I would still, however, recommend this hotel to a friend because you can't really help the noise level when you get a bunch of teenage girls together. Only about 30-40mins from the beach too! July 30, 2014
Rated 4.0 out of 5.0 by Nice bed and breakfast with variety! We really enjoyed our recent stay. The staff was very nice and responsive. I would definitely recommend this hotel. Free wi-fi was spotty and frustrating due to an abundance of sports teams and they could use an additional ice machine, but other than that it was great!!! July 28, 2014
Rated 5.0 out of 5.0 by Met Expections Upon entering, we were immediately greeted with a smile. Check in was quick and easy. Room was clean and beds were comfortable. I was worried being near the elevator, but it was quiet and we had a good night's sleep. The free breakfast had the greatest selection I've seen. Very impressive! Food was good and plentiful; the room was spacious to eat in. I would recommend this hotel. July 28, 2014
Rated 5.0 out of 5.0 by Great stay Front desk clerk was great, could not ask for a better or more friendly person. She did everything in her power to make sure I had a nice stay. maid service also very nice and just can't say enough about the room. The whole place was super clean. A Thanks so much July 27, 2014
Rated 3.0 out of 5.0 by Insights Clean location, nice people and good location. We just thought we had booked something else and we got a one bed [King] for a family of four. But the staff did what they could do to remedy the situation. July 24, 2014
Rated 2.0 out of 5.0 by Needs works in staff management and customer service See previous comments Breakfast service was understaffed Coffee was weak and often empty Sausages were not thawed completely Tables were dirty Required to sign a code of conduct Management was not responsive and defended their problems and refused to refund all points for one night which we did not stay there, plus they required a three night stay in the first place. Noticeable difference from other HI i've stayed at in the last few years This one needs work. July 23, 2014
Rated 5.0 out of 5.0 by Always consistent quality Stayed here 2 years ago on our way down to the Outerbanks and loved it. Waited too long to book it last year and tried a different HIExpress but it wasn't even close in quality, cleanliness, or staff to this one. Staff are great and it's very clean! July 22, 2014
Rated 5.0 out of 5.0 by Great room and common area Enjoyed the stay. Convenient location to services in the Salisbury area with easy access to main roads. Beds and room very comfortable. Didn't use the pool but did use business area and all worked very well having a separate room for a meeting. Used treadmills every morning during my stay. Overall, very nice. July 19, 2014
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