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Rated 4.1 out of 5 by 247 reviewers.
Rated 3.0 out of 5.0 by Like the rest, without good internet access This Holiday Inn Express is like so many others in the brand. If you have stayed at any of the others, you know what to expect. The only issue is that as a business traveler who needs to work in the hotel room, internet access is a priority. This facility had the worst wireless internet that I have experienced. But the attitude of the support teams/front desk about this issue when I raised it was frankly abysmal. Their answer to the concern was essentially "we know our internet service is slow" and nothing is being done to resolve it. August 18, 2014
Rated 2.0 out of 5.0 by Dissapointed very disappointed, value for money was not as I had expected, room wasn't clean, linen had stains on it, room was noisy. having stayed before at IHG hotels, and seen the quality that they strive for, this was a very big let down to the group as a whole. August 17, 2014
Rated 5.0 out of 5.0 by Comfortable room; slow wi-fi The suite was very comfortable with plenty of room for my husband and me to spread out. The wi-fi was extraordinarily slow. The front desk clerk says they are working to correct it. August 15, 2014
Rated 5.0 out of 5.0 by HIE Denver Airport Nice hotel close to food, gas station, and a short drive to the airport. Hotel is new and clean. August 15, 2014
Rated 5.0 out of 5.0 by Great experince Staff welcoming, but wish they provided a shuttle to and from the car rental. August 14, 2014
Rated 5.0 out of 5.0 by Excellent hotel I always try to stay at Holiday Inn express for the cleanliness and good breakfasts (though the yogurt did run out the first day here). This was one of the best of the HI Expresses that I have stayed in. Actually it was farther way than the one I planned to stay in since the first was booked for two nights, but I was glad that it was in such a quiet section near the airport with a beautiful view of fields. It met all of my hopes for a clean stay with all of the amenities (except that it lacked hair conditioner, and gave two hand creams in its place). Little details do not matter, since the staff was very attentive and the beds were excellent. Highly recommended. August 11, 2014
Rated 5.0 out of 5.0 by very accomodating staff We arrived early and the hotel staff was very accomodating. They invited us to have breakfast and then found us a room so we could nap and recover from a little jet lag. The breakfast was quite good and my son really enjoyed the pool. August 11, 2014
Rated 4.0 out of 5.0 by Business Trip Business trip was just ok at this hotel. Breakfast was very poor, standard bland food and not very much available. August 10, 2014
Rated 5.0 out of 5.0 A quick stay, but the usual excellence. My stay was quick, but the usual excellence associated with IHG hotels. Very sharp and attentive front desk staff made the stay easier. August 7, 2014
Rated 5.0 out of 5.0 by Great service...Clean! Room and hotel was very clean and comfortable. Service was fantastic! August 4, 2014
Rated 5.0 out of 5.0 by Good value for the money if staying near airport I thought the rooms were clean and comfortable. The staff was friendly and the beds were comfortable as well. Good value when choosing to stay near the airport. August 3, 2014
Rated 5.0 out of 5.0 by Great service, nice room. The front desk staff was excellent at check in and at check out in the morning. It was my first trip to Denver so I needed some help with directions and restaurant recommendations. They went above and beyond getting me information. Thank you. July 27, 2014
Rated 4.0 out of 5.0 by Convenient to DEN, just needs some QA on housekeeping First, the staff here is fantastic! Everyone from the front desk to the housekeeping staff was very friendly and courteous. This was our 2nd or 3rd stay here and we like the hotel. The hotel shuttle is convenient and runs to/from DEN every 30 minutes. The hotel is modern, rooms are nicely appointed. Our only gripe (a big one for the wife) was finding multiple hairs in the bed in our room. Luckily we were in a 2 queen room and the other bed was clean, this one just seemed like it got skipped by housekeeping during refresh. We would definitely stay here again, but she'll be checking the bed every time :) July 26, 2014
Rated 2.0 out of 5.0 by Horrible Service from front desk We will never stay at this hotel again.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! July 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Friendly staff. Very accessible to Denver International airport. Courteous van driver and he was helpful with suitcases. Greeted as reward members. Husband enjoyed the small store. Was able to purchase ice cream at night. Not too crowded at breakfast bar in the morning. July 23, 2014
Rated 4.0 out of 5.0 by sauberes Airporthotel Sauberes typisches Airport Hotel mit gutem Service. Onlinebuchung war aber schwierig. July 22, 2014
Rated 5.0 out of 5.0 Good Good good. I liked it. I do recommend this hotel Good good. I liked it. I do recommend this hotel Good good. I liked it. I do recommend this hotel July 21, 2014
Rated 2.0 out of 5.0 by Worst Holiday Inn I have ever stayed with Will not stay here again and will not recommend to others. Dirty lobby and furniture. Dirty breakfast area. Food was dry. Room lacked cleanliness and supplies. Shuttle ride was horrible. July 20, 2014
Rated 3.0 out of 5.0 by OK for a night Shuttle takes a long time, runs on the 1/2 hour but when you call from the airport they don't give you accurate information and you wait and wait and wait. Take a taxi if you don't want to wait for 1/2 hour or more. Nice newly updated rooms. Common areas needed vacuuming badly. Staff too busy to care. July 17, 2014
Rated 5.0 out of 5.0 great breakfast Food was fresh, choices were great. pool was clean and frefreshing July 17, 2014
Rated 5.0 out of 5.0 by very well mantained would come back often The hotel was very well maintained, the staff was friendly and went out of the way to make me feel comfortable. I will recommend this property to all my co workers July 15, 2014
Rated 1.0 out of 5.0 by Clean comfortable room.....BAD STAFF THE WORST HOTEL STAFF EVER. Room was nice and clean but the staff was not so good. July 14, 2014
Rated 3.0 out of 5.0 by Not a Good Bang for Your Buck Quite expensive for a dated property, however staff is very kind and friendly. July 14, 2014
Rated 2.0 out of 5.0 by Great Room - service not so much :-( The visit started out wonderfully. As a platinum club member, I was upgraded to a King suite and I was looking forward to a great night based on reviews that I had seen. The check in was fine but I was asked robotically the same questions of whether I needed a shuttle and wake-up call twice. If that was all it certainly would have been easily overlooked though it didn't make me feel special and welcomed guest after a very long drive. The service could not have disappointed me or my wife more. There was a total of one towel, one bar of soap and no body wash in the room. I could not reach the front desk by phone after 10 rings but when I walked out the attendant miraculously hung up the phone immediately and said she was 'finishing up a reservation' when I was calling. Her actions and blushing led me to believe that she was not being entirely truthful. She gave me one towel and one bar of soap when I asked for 'at least one more'. Later housekeeping came by with more though it was a bit too late. Nobody ever apologized regardless of fault. In the morning housekeeping came by and barged into the room well before check out time to ask whether we needed them to clean the room even though the front desk knew we were leaving that day. We had hung the 'do not disturb' sign hanging on the door. Do they communicate? How does one indicate to the staff not to come into the room other than to hang up the sign and by yelling when they knock???? I would rather not be upgraded but have stellar service. July 10, 2014
Rated 5.0 out of 5.0 by A Great Place to Stay We first stayed here when we first came into Denver before heading for a vacation in the mountains. The bed and sheets were oh so comfortable. After returning from the mountains, where our beds were hard all week, I looked forward to staying here again before we headed home. July 10, 2014
Rated 4.0 out of 5.0 by Pricing I still can't get over the fact we were charged more than others checking in....I don't get it.... July 10, 2014
Rated 2.0 out of 5.0 by Lack of customer needs The Holiday Inn Denver Airport seemed as though they were trying to cut too many corners on things. Why ask how many people will be staying in a room if you don't leave enough towels for each person? I had to go the front desk for a 4th towel. That wasn't the only thing that was shorted, we had 1 bar of soap to share between the sink and shower so again I had to go to the front desk for another. A couple of days into our week long stay we needed more toilet paper, which I again had to go to the front desk for. We didn't get a back up roll re-stocked until 2 days later, just before needing another one. Breakfast was the same cheese omelets everyday with the only variation in the meats. The pancake machine gave out miniature sized pancakes making you stand there and push the button for several minutes in order to get enough for a meal. Usually you get large pancakes from these machines, but these were tiny. There was also just 1 washer and 1 dryer leaving many there for our week long event having to go elsewhere to do laundry. The rooms themselves were clean and comfortable, but lack of customer needs will not bring me back to this location which was surrounded by other choices. July 9, 2014
Rated 4.0 out of 5.0 by Overall Good Choice You really have to look hard to find a reasonably priced hotel near the Denver International Airport. This hotel offered a free breakfast as well as free shuttle service to/from the airport for the lowest price during a holiday period. Overall, good hotel. July 8, 2014
Rated 3.0 out of 5.0 by Denver WiFi service was intermittent. When it did work it was very slow. No microwave or fridge in room. First time I stayed at HI Express and didn't have them. Not a good value compared to the other HIXs I have stayed at. July 7, 2014
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