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Rated 4.1 out of 5 by 126 reviewers.
Rated 3.0 out of 5.0 by Needs attention The staff was nice and friendly. The elliptical, treadmill, and bike were all broken in the fitness center. The shower pressure was horrible and hot water was difficult to find and keep with the shower controls. The room was clean and comfortable. The breakfast area was great as was the pool area. March 16, 2014
Rated 5.0 out of 5.0 by HIE Dothan, AL I have stayed at this property numerous times and have always been satisfied. I have never had an issue or concern. The staff is genuinely concerned about the guest comfort and wellbeing. I would not even consider staying anywhere else when I am in Dothan. March 7, 2014
Rated 5.0 out of 5.0 by Very nice and peaceful Clean and very peaceful stay. Will stay here again when I have business in this area again. February 12, 2014
Rated 4.0 out of 5.0 by address on Garmin gps is wrong Everything was great. But the address is wrong on Garmin GPS. February 9, 2014
Rated 2.0 out of 5.0 by Not up to par. Wifi reception was basically non-existent. Only 1 treadmill, and it was out of order, as was the eliptical machine. Very disappointed, and I am a platinum member. February 8, 2014
Rated 5.0 out of 5.0 by clean and safe the hotel was very clean and the staff very friendly January 24, 2014
Rated 1.0 out of 5.0 by Staff great but..... Staff was friendly and knowledgeable but this hotel was not up to express standards. Bathroom in need of some repair. Tile was mildewed and needed to be regrouted and sealed. (Not a housekeeping issue) but maintenance thing. We received three towels for the two of us which is not the usual. Main concern was lighting in parking lot. The lot is huge and for those with campers ideal. However there is minimal lighting. I think there were approximately six lights on and my husband counted eleven that were not on. While this is a fairly safe area I would have been uncomfortable by myself parking fairly close to the door. January 3, 2014
Rated 5.0 out of 5.0 by Really Enjoyed Our Stay! We were only in Dothan one night but I loved this hotel. It had everything that you needed. Our room was really clean and comfortable. Housekeeping had forgotten to empty one trash can but I took it to the front desk and they were great. The breakfast was really good with everything you could possible want to eat! We will always stay here when we go to Dothan!! December 9, 2013
Rated 4.0 out of 5.0 by Quiet and comfortable. The parking lot is huge with ample and more parking area for any vehicle. The lobby and front desk were well lit and welcoming. The desk clerk was friendly and efficient. The room I stayed in for this visit was clean and comfortable. The TV was a bit small and dated in view of current sets at reasonable prices. Cable or satellite service was good. And it was nice to get the IHG welcome pack with local flavor. December 6, 2013
Rated 5.0 out of 5.0 by Comfortable and enjoyable stay Amenities and staff made the stay at a clean facility enjoyable. December 3, 2013
Rated 5.0 out of 5.0 by H I, Dothan, AL Yet another great stay at a great facility operated by a great staff. I arrived earlier than planned and rather than be told I would have to wait the lady on the front desk commented "we expected you to be early, you always are. She was not being sarcastic but knowing and kind. I stay there quite often and the staff always is great! I would not even think of staying anywhere else when I am in Dothan. December 1, 2013
Rated 3.0 out of 5.0 by Too far from restaurants Hotel is reasonably new and well kept, but is a few miles from restaurants. Nothing is convenient to this location. Shower was dirty, soap scum on glass shower door. Hotel does not have NFL network, so I could not watch the Thursday night game November 25, 2013
Rated 3.0 out of 5.0 by Nice but very very poor internet I use the internet for work, and even with a hard-wire direct connection the internet speed was awful. In addition, at times it would 'stutter' and also require a re-login. Happen over 2 nights. Not so bad as to be inoperable, but very very poor for a major chain hotel. HIE needs to find a higher speed and more reliable solution for business travelers. Also for sanity's sake please someone turn off FOX news on the TV in the breakfast area in the morning ! Couldn't stand it. November 23, 2013
Rated 4.0 out of 5.0 by Nice Stay Room was clean and comfortable! Staff was very courteous. Room was quiet and was great place to concentrate on work and get a good nights sleep. Will be staying here again. November 23, 2013
Rated 5.0 out of 5.0 by Nice clean hotel. Had an excellent experience though we arrived late at night our check-in was done quickly and efficiently. Breakfast was very good with lots of choices. We were in town for the Peanut festival parade so it was not a long stay. Cheers, Tony November 15, 2013
Rated 1.0 out of 5.0 by The worst room in the entire hotel! I think I was given the worst room in the entire hotel! The room wreaked of burnt popcorn and the smell never went away! The bad thing is they knew the smell was in the room because the young lady the night before I checked out was talking about how the man had burnt the popcorn 3 months before i got there. I had to get the young lady at the front desk to warm my food on the second night. Then my refrigerator went out and I lost the rest of my food. (I had a takeout from Olive Garden and two microwave meals) The cleaning people were the worst I have ever seen. They didn't sweep, vacuum, or clean the toilets. All they did was make up the beds and re-stock the bathrooms. November 13, 2013
Rated 4.0 out of 5.0 by Relaxing Atmosphere Staying in Dothan Holiday Inn Express was very relaxing for us. The staff was very helpful on dining options. November 7, 2013
Rated 5.0 out of 5.0 by Felt at home with Young Guns Travel Baseball Team, Columbus, GA Young Guns, 10 year old Travel Baseball Team had a great stay and they treated the team well. Will use again October 30, 2013
Rated 2.0 out of 5.0 by housekeeping housekeeping was really bad did not change my bed sheets enough, my bathroom was only cleaned 1 or 2 times my whole stay, I told front desk about housekeeping not cleaning my room , it was cleaned that day but not very many times after, they never ran vacuum cleaner during my stay, I stay at holiday inns a lot, I am very upset with Dothan holiday inn October 20, 2013
Rated 5.0 out of 5.0 by Holiday Inn, Dothan, AL Another great stay brought about by an excellent caring staff and an excellent property. I would not even think of staying anywhere else when I am in the Dothan area. October 18, 2013
Rated 4.0 out of 5.0 by Motorcyclelist Nothing at all wrong with this hotel. Only thing it is out by itself, need to travel aways to find something to eat. Everything else was excellent.. October 9, 2013
Rated 5.0 out of 5.0 by Very relaxing site Would recommend this site! Was able to relax and get a good nigh sleep---a very comfortable room. September 26, 2013
Rated 4.0 out of 5.0 by Friendly staff The ladies at the front desk were extremely helpful during our business stay. They gave directions and made dinner suggestions. I thought there were very professional. September 23, 2013
Rated 1.0 out of 5.0 by Dazed My business partners were staying at a different brand hotel. I realized I needed 1 holiday inn night to return to gold for the year so I left in search of the inn. I do 2-4 nights a week in a hotel. Since there are 2 holiday inns in Dothan, both pretty much on the same bypass my gps kept getting confused. At one point I just stopped and tried to call for directions and make a reservation. I was in a hurry to get back for a meeting.I knew one property was new. My call ended up in India or Hong Kong, and was hopeless. I begged for a local number and was finally given a WRONG NUMBER. My phone then, understanding I wanted a local holiday inn, gave me the opportunity to make an online reservation, but not a local number. Done. When I showed up at the holiday inn express a few minutes later, I realized it is not the new one. I explain I wanted the other one, but I'm told my "reservation" made 5 minutes before cannot be canceled because it is within 24 hours. I must stay. I couldn't believe it. My reservation was for a 1st floor executive king. So I was put in a third floor room with 2 beds. Clock wasn't plugged in because it didn't work. I gave it a chance, but eventually when down and had it replaced. TV had sound. No picture. Picture miraculously appeared after abut 15 minutes. The shower fixture had no hot or cold...but you could sometimes get it to hang in the right spot. The next day I checked into the new property to give H.I. one more chance. September 22, 2013
Rated 5.0 out of 5.0 by Plesant Stay I recently passed through on business and spent 1 night at this property. Very nice, clean and comfortable. I'll look forward to stopping and staying again in my travels. September 22, 2013
Rated 4.0 out of 5.0 by Regular Stopping Place In Our Travels Breakfast on this trip was not up to their regular standards. Also, ran out of forks. However, we like this hotel greatly and have stayed their numerous times on out trips. Front desk personnel may change with time but they have always been respectful and very helpful. September 1, 2013
Rated 5.0 out of 5.0 by HIE, Dothan, AL It's always a pleasure to stay here. The staff is always friendly and accommodating. The room was clean and quiet. What more could you ask for? August 23, 2013
Rated 5.0 out of 5.0 by Dothan, AL It's always a pleasure to stay at this Holiday Inn. The staff and accommodations are great. I have never had an issue and don't expect to. Very professional and friendly (and nice) people. August 11, 2013
Rated 2.0 out of 5.0 by Not what it use to be! My husband & I stayed in this hotel for the first time about 2 years ago so we decided to stay again based on our previous experience. On this occasion we were quite disappointed in the lack of cleanliness. The room was smelly & we found small spiders in the bed. Although there were several youth baseball teams staying at the hotel it was peaceful, but due to the uncleanliness of the room we will not stay there in the future. August 1, 2013
Rated 2.0 out of 5.0 by Who cares about bad laundry service? I DO!!! I had laundry done on Friday since the service was not available on the weekend, not knowing my work plans for the next week. When the laundry returned on Friday evening, my laundry bag was missing (I specifically wrote on the laundry receipt to wash my laundry bag). I asked the front desk about it, she could not find the receipt and said she would pass a note to the manager on Saturday morning. When i returned Saturday evening, a different front desk host said he could not find the receipt and would leave a note for the manager. On Wednesday, I called and spoke with the manager. She said she had tried calling Saturday but no one answered. She then passed it on to the General Manager. She said she would call me back right away after contacting the laundry service. She did, saying the laundry service was looking for it. The next day, she called and said she had my laundry bag. No apologies, no return calls until I had contacted the manager directly. Guess what? No return business from this dissatisfied customer. I'll stay at a competing hotel where they remember my name and surely would have handled this situation better! July 27, 2013
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