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Rated 4.5 out of 5 by 140 reviewers.
Rated 4.0 out of 5.0 by Comfortable Beds, great lobby For the price, you will get a really good night's sleep. The mattresses must be new, first time I've been this comfortable in a hotel in a long time. Didn't have time to use the fitness room and it was too cold to go for a swim. The main lobby and reception area are very clean, up to date and attractive.Also, the parking was very convenient to our suite. Everything else was pretty average. October 15, 2014
Rated 4.0 out of 5.0 by Dover The only negative thing was I could hear the traffic from the highway. But, it didn't keep me from sleeping. October 15, 2014
Rated 5.0 out of 5.0 by NIce hotel THe hotel is nice and beds are comfortable. Carpet a little stained but overall, a clean hotel. Staff not super friendly. October 13, 2014
Rated 5.0 out of 5.0 by very attentive personnel, perticularly at the reception, great stay On our way home, we stayed at 2 other Holiday Inn express, and Dover Holiday inn has been the best place we stayed. Service was great, peronnal very friendly and helpfull. The room was more than we anticipated, we have been upgrade to a suite room. The room was clean and their was a scent of xmax in the room, a nice add on.The service we received was excellent, service desk personnel was very helpfull. The breakfast very good and lots of sélections. All and all this is a place that We strongly recommend. Good value for the money spent, in all aspect. Thank you to all the Dover peronnel. October 13, 2014
Rated 1.0 out of 5.0 by Rate change after arrival I called to make a reservation the night before and the clerk stated that this location took our Corp Travel card. Upon arrival suddenly the card was not taken. When returning to area again for business will be reserve at another hotel. Some where their staff understands how to honor card. October 13, 2014
Rated 5.0 out of 5.0 by Great place to stay This Holiday Inn Express had a very nice impression when you first walk into the lobby. Staff friendly and informative. Bed was comfortable and you have your choice of firm and soft pillows right on you bed. Very clean. The only problem was the air conditioner/heater leaked water onto the rug. We noticed it late in the night so it wasn"t a big deal since we were leaving in the morning. A nice comfortable place to stay. October 9, 2014
Rated 5.0 out of 5.0 by Great stay Great stay! I loved the beds. They were very comfortable. The front desk staff very helpful and polite. October 7, 2014
Rated 5.0 out of 5.0 by OUR TIME AWAY EVERTHING WENT GREAT FROM THE TIME WE ARRIVED TO CHECK OUT. October 6, 2014
Rated 4.0 out of 5.0 by Clean Modern Room Everything was acceptable except for the rude desk clerk at check in. October 5, 2014
Rated 4.0 out of 5.0 by a nice quiet night It was very peaceful at the hotel. You could not hear anybody in the halls even though they were full. We were able to get to sleep without being disturbed and didn't even hear people in the morning. October 5, 2014
Rated 5.0 out of 5.0 by Retired Soldier enjoyed the stay Great location and nice facility. The parking was well lit, the lobby and small business area were very nice. The breakfast was well done and the common area was very clean and comfortable. Well Done!! September 28, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Would highly recommend this hotel for future stays. Staff was courteous and friendly and room exceeded expectations. September 28, 2014
Rated 5.0 out of 5.0 by Its a Home away from home The HIEX hotels are a main stay for our family. Because of its closeness to major Highways. We recommend many times to all of our friends when they travel to look for the HIex logo near major cities or roadways. Children are always welcome..... Indoor swimming Pool. and Work out Gym you can find at all Hiex Hotels. My Wife and I will soon be traveling up into the New England states. We will be booking Reservations Via the internet at the Hiex Hotels. September 27, 2014
Rated 5.0 out of 5.0 Friendliest staff I ever met The cleaning people were super friendly. Got me in early too! September 24, 2014
Rated 5.0 out of 5.0 by great stay a good location and great service. The room was clean and in good condition. September 19, 2014
Rated 5.0 out of 5.0 by Good choice We arrived on a Friday night, just before the annual bike tour in Dover. The hotel was busy, but the overall atmosphere was relaxed and calm. The room was spacious and clean. We enjoyed sitting by the pool. Breakfast was a bit unorganized but there was plenty of choice. September 16, 2014
Rated 5.0 out of 5.0 by Clean room and comfortable bed Very clean and safe hotel. Will stay again when in Dover. September 12, 2014
Rated 4.0 out of 5.0 by Nice hotel - bad room Excellent hotel which I would recommend -- overall very pleasant. However, I had a bad room and the AC unit was malfunctioning and would not stay on for more than a minute. Also, it could not keep room dry and the room was VERY damp -- I felt like I was camping. You could almost wipe the moisture off surfaces. I didn't complain because I was only staying 2 nights and was out all day. Hopefully this is not a hotel-wide HVAC problem but just specific to that one unit. September 10, 2014
Rated 5.0 out of 5.0 by Good service The hotel is clean, comfortable and has a very friendly staff. The breakfast area is not cramped. A very pleasant stay. September 8, 2014
Rated 5.0 out of 5.0 by on our way to Outer Banks.... Hotel check in was very quick. The front desk person was very nice to our three children. Most hotel staff (not Holiday Inn) typically just ignore children but this person was very pleasant and patient. I did not have any complaints about the room, the staff, check in or common areas. If I had to be SUPER SUPER picky, the only recommendations I would make were: the towels are a little bit small and not very soft and the scrambled eggs seemed to be the powdered kind as they were watery. However, there are plenty of other breakfast selections that could please even the pickiest traveler/child. September 3, 2014
Rated 5.0 out of 5.0 by Great service Easy check in and check out. Good service. Breakfast was very good with an adequate selection. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. I enjoyed my overnight getaway, the rooms were spacious and the hot pancake bar was a great plus September 1, 2014
Rated 5.0 out of 5.0 by Great place to stay Clean, comfortable, friendly service, good value and nice hot breakfast. Very safe, well light area. Close to gas stations, restaurant near by.. Great pancakes in one minute. August 29, 2014
Rated 4.0 out of 5.0 did not like feather pillows. a/c unit loud whrn going off and on overall we do like this hotel and will stay on future visits to dover. August 29, 2014
Rated 5.0 out of 5.0 by great price for a suite Great stay! Two minor criticism, Air conditioner worked, but kept clicking on and off. Also, the bathroom fan didn't work. Very minor. Great breakfast! August 27, 2014
Rated 4.0 out of 5.0 by room everything okay until we encounter the roaches which was taken care of immediately however the rugs could use a little shampooing other than that stay was okay front dest representative upon arrival on friday night after midnight was not friendly at all loose the attitude August 26, 2014
Rated 4.0 out of 5.0 by directions Your directions on the internet were incorrect but since I have been in the area before it was not a problem for me. Your directions said that after making a left on 13 south the hotel is on the left but it is on the right. August 25, 2014
Rated 5.0 out of 5.0 by Clean facility with comfortable bed Good value and the property has always been clean when I visit. Comfortable/quiet room and staff is accomadating if something is needed. August 21, 2014
Rated 5.0 out of 5.0 by Great service Check-in staff great, Variety at breakfast. Clean rooms. August 20, 2014
Rated 5.0 out of 5.0 by Overall stay This is certainly among the very best Holiday Inn Expresses that I have ever stayed at. A very enjoyable experience. August 19, 2014
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