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Rated 4.2 out of 5 by 186 reviewers.
Rated 3.0 out of 5.0 by wrong room type - fixed booked directly with Holiday In Express online for a 2 double room, but was handed the keys to a single king. Pilar at the front desk eventually made some changes and located a room with a king and a pullout to accommodate the three of us traveling. Kind of a pain, but worked out in the end. Pilar was awesome. All I can say is call the hotel direct when booking, may work out better. September 3, 2014
Rated 5.0 out of 5.0 by Comfortable room and good internet Reception Room was clean and Comfortable, However I did not have a mini frig September 1, 2014
Rated 3.0 out of 5.0 Staff was very friendly, asking about my day and wishing me well! It was an average hotel room. The area in which I stayed could use a little "freshening up". The upholstery on the lounge chair looked a little dirty. The bathroom may have been clean, but the furnishings were so old that the look was that it was dirty. To end on a positive note, the staff was friendly and the breakfast was perfect. Thank you for that! August 31, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable bed and pillows Very impressed by hotel staff and comfort of the room. The mattress was like home and the pillows were like home. The room was quiet and we were able to sleep in with the drapes drawn. The complimentary breakfast included hot and cold foods and was wonderful. I would highly recommend this hotel. It was also close to lots of shopping and restaurants. Lots to do in this area. August 30, 2014
Rated 4.0 out of 5.0 by Chicago outlets周边 性价比高的Holiday Inn Express Chicago outlets周边 性价比高的Holiday Inn Express. 车程10mins. 只是早餐极差,交通便利。服务态度很好,有点旧,但是公共区域很干净。 沐浴液很劣质 August 28, 2014
Rated 3.0 out of 5.0 by Great Service and Comfort but poor in Room Cleanliness. There are 2 reason for giving 3 on Overall Experience 1) Room was not cleaned properly and I also reported at the front desk that there is a under wear garment left which was not cleaned from others previous stay 2) We are also disappointed with the breakfast as they ran out Pan cakes by 7:30 AM in the morning which my sons loves a lot. August 20, 2014
Rated 5.0 out of 5.0 by Older Facility, No Pool, but Great Shape This is not your typically designed facility as it is much older, but it is in good shape, clean and the service was great. No pool unfortunately. They gave us a refrigerator when he needed it, gave us more towels with a smile, and everything was clean and the food selection was great. No complaints. The area of town was nice too, and a pretty easy drive (about 30 to 40 mins) to Chicago was good as well. August 19, 2014
Rated 5.0 out of 5.0 by Great service - a tbit pricey Overall the stay was a good experience. Some of the hallways and elevators show their age. Room was comfortable. Breakfast was very attentive to make sure food was always available and the room was clean. August 16, 2014
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