Rated 4.1 out of 5 by 117
Rated 1.0 out of 5.0 by Not a valued guest Not a very good experience
First of all I have stayed at this holiday in express in Durant many times and did not have a problem. This time it was different. I checked in and pulled back the comforter on the bed and the sheets were not clean. The second room I was given was the same. I was told by the front desk clerk that she would report it to the manager. I never did hear any feedback. I guess I should just be thankful that the third room was clean!!!
August 3, 2014
Rated 5.0 out of 5.0 by OldFunGrandpa Most comfortable Beds
By far the best sleep on the most comfortable beds of any hotel!!
August 3, 2014
Rated 5.0 out of 5.0 by TGB1968 Great experience the second night
Let a friend use my rewards night to stay in Hotel due to family member in the hospital. the staff was very helpful and sympathetic to her needs. Great Job, thanks for your help.
July 31, 2014
Rated 4.0 out of 5.0 by jdeldredge1134 my review
Pool was too warm. Hot tub was not. Sheets were questionable.
July 30, 2014
Rated 5.0 out of 5.0 by KennethM Great Place to stay
Excellent staff. Very attentive and helpful. Would recommend to any and all as a good choice if you are staying in the area
July 24, 2014
Rated 4.0 out of 5.0 Very nice
Great place to stay! Helpful and friendly stay!! Stay here everytime I'm in Durant.
July 22, 2014
Rated 4.0 out of 5.0 by iceman55 Enjoyed the stay
Very nice hotel facilities, large and comfortable room, good breakfast, and excellent service. A few minor things (some light bulbs out in room, cable TV provider apparently switched during stay, not sure AC was working properly) but they did not adversely affect our stay. I would definitely recommend this hotel.
July 20, 2014
Rated 2.0 out of 5.0 by SHarner No Shower Curtain, No TV, Freezing Room, Crying child
Our experience was unfortunate here as we have had very successful visits at other HIEX in the past. First impressions were of a group of smokers just outside the front door when we arrived. They were a intimidating group. We almost did not go in because of them. This location's room was freezing. The room was at 60 degrees and took most of the night to warm up after we got in the room and turned the thermostat down. The TV would come on but would not change channels or anything else. There was a crying child in the hallway for what seemed like hours during the night. We did not notice until we got up the next morning that we had no shower curtain and were unable to take showers before we left for the day. It was a really bad experience. Definitely not worth the price.
July 16, 2014
Rated 5.0 out of 5.0 by Rubarb Ruby
would stay at this motel again. the young lady that worked the night shift was very nice. My husband pulled a muscle in his back he called and asked if he could use the whirlpool before it opened at nine o'clock am. She let him in.Nowing she did not have to. it helped very much that she did.
July 16, 2014
Rated 5.0 out of 5.0 by TexAnne very nice hotel
The room was great, very roomy. Clean hotel with nice lounge and good breakfast. Would definitely stay at this hotel again and recommend to others.
July 15, 2014
Rated 5.0 out of 5.0 by AustinJim Comfortable bed and great service
Great place to stay. Was a good relaxing time.
Clean hotel. Well kept and was nice inside.
Highly recommend this hotel. Will stay again in August.
July 10, 2014
Rated 5.0 out of 5.0 by barbieqn73099 the best front desk girl!!
We always stay here when we're in durant and Melissa is the best hotel front desk girl in all of front desk staff...she is very nice and knowledgeable about the area...the best!!!
July 10, 2014
Rated 4.0 out of 5.0 by 127Paul Ok, but overpriced for the experience
The bed was not comfortable, the phone did not work, and when I went to the front desk the personnel did not have time to assist me and the wall unit blew in my face all night.
July 9, 2014
Rated 5.0 out of 5.0 by Benton0313 Had a visitor
I was asleep and it's about 930 I hear someone bang on my door then slide their card to open it thank goodness we Locked the latch. Check out wasn't until noon in which I had intended to sleep in but was interrupted making me leave early because I was startled and then awake. Also the kids leaving a mess at the pool. Taking all the towels and not reusing them. I cleaned up so I could have a lounge chair which there is only one. I will be back because it's close to the casino but wasn't happy with the issues addressed. Other than that it was a great stay.
July 9, 2014
Rated 5.0 out of 5.0 by Retire17 One Night 4th of July
Excellent bed and room, little noisy with fireworks on the 4th, to be expected. Loved whatever brand bed that we had, king size.
July 9, 2014
Rated 5.0 out of 5.0 by Rubble37 Would rather stay here than the casino
The casino beds are not as nice and almost twice as much money per night.
We will stay at the Holiday Inn in the future!
July 7, 2014
Rated 5.0 out of 5.0 by Sparky1956 Great Staff
Melissa is great. Always fun and helpful. Won't stay anywhere else in Durant whild she is there.
July 7, 2014
Rated 5.0 out of 5.0 by npthanks2014 Additional Info
If the pool is closed, you need to put up a sign that tells customers they could use a different facility. If it has been closed for a long time, then the website needs to be updated to reflect that.
Breakfast person needs to ensure that the cinnamon rolls are actually hot when serving them.
July 6, 2014
Rated 5.0 out of 5.0 by Queen_bee :)
Wonderful Hotel, Staff is very friendly. This place is always so clean and smells great! Thank you! :))
June 30, 2014
Rated 5.0 out of 5.0 by Tanya99 Great Stay
The hotel exceeded my expectations of comfort and cleanliness. The room was very quiet and relaxing.
June 27, 2014
Rated 5.0 out of 5.0 by KASteam Great bed and service
The hotel room was clean, well decorated and nicely furnished. The bed and bedding were excellent. Nice to have a the ability to see the TV well from both the bed and the couch. The breakfast was sufficient. The only problem we really had was the lengthy wait for the shuttle to the concert. However, the hotel had no control over this and actually called the shuttle service several times for the group of us waiting for it.
June 24, 2014
Rated 5.0 out of 5.0 by TexasDeb Beautiful hotel and friendly staff!
We came for a last minute trip to the casino in the area and experienced this gem of a hotel. Very well kept, beautiful lobby area. Room and hallways were all nice and clean. The bed was super comfy! The front desk staff were very nice (especially Lori - shoutout - hope Atlanta was good to you). Didn't use the pool or hot tub, but they both looked clean and inviting. I'll definitely stay here again when travelling to or through the area!
June 24, 2014
Rated 5.0 out of 5.0 by TravelingAround Friendly Staff and overall clean.
The staff was extremely friendly and joked around with us while checking in and other interactions. Room was clean and exceeded expectations. They were always cleaning something in the public areas, so it looks very well taken care of.
June 16, 2014
Rated 4.0 out of 5.0 by Mauney Nice new facility with good service and amenities
This was a nice, clean facility. Lobby area and eating facility very clean. Staff professional and courteous. Little snag with the cable. TV was not functioning during visit. Otherwise, an excellent choice for a Durant stay. Room was clean and well-maintained. Comfortable bed. Towels were decent quality. Bath was clean.
June 10, 2014
Rated 5.0 out of 5.0 by acct4things Very comfortable room
Loved the bed, I wish I could have one as nice at home!! It was very comfortable and I slept very well - no back ache!!
June 9, 2014
Rated 1.0 out of 5.0 by KJ123 room good, hotel and breakfast area - NOT
My room was comfortable and clean. It was nice. The hotel itself was a mess. stuff spilled in the elevator, instead of it being cleaned, then put a sign over it. Towels laying on the floor in the breakfast area... and the breakfast area is a disaster. IT is crowded in a corner, everyone has to try to move around in one little corner together... ridiculous... move it to a straight line out in the middle!!!!!
May 29, 2014
Rated 3.0 out of 5.0 by Nellie23 Problems
*Having problems in the parking lot trucks taking up 7 spaces at once not having anywhere to park
*There was no stopper in the bathtub
*Something was wrong with the remote control it didn't want to turn the tv very irritating
May 28, 2014
Rated 5.0 out of 5.0 by SA Ladies Awesome Hotel
We stayed in a suite (7 girls) and we were very comfortable. The beds were perfect and when we requested more towels, we were brought a whole lot of them at once. The 24 hour shuttle to the casino was an added bonus! Can't wait to go back!!!
May 21, 2014
Rated 2.0 out of 5.0 by xmarina2 Thanks but no thanks
After all the locations we've enjoyed, this one left a sour taste. The best thing about our stay was the day clerk. The evening clerk did not want to be bothered after we asked for a bath towel. There was only one towel in our bathroom. The carpets were dirty and there was a wet towel on the floor, by the elevators, that wasn't removed even after 6 hours, when we returned. There was no pancake mix, for breakfast. The orange juice was just water. We won't be back to this location.
May 14, 2014
Rated 5.0 out of 5.0 by AA2020 Great value and 24 hour shuttle to the casino
Stayed over just one night. Great value and close to the casino and also provides 24 hour shuttle service to the casino. Had a good breakfast selection for free. The room was clean, comfortable and quite. We will stay again if we decide to go back to the casino.
April 10, 2014