Rated 3.8 out of 5 by 254
Rated 2.0 out of 5.0 by Germanamerican Outdated and dirty
Hotel was dirty and outdated. Overpriced for the condition.
February 13, 2014
Rated 5.0 out of 5.0 by tonytd11 One of the best
This is one of the best H/I full service hotels I have stayed in. Room was large and very comfortable. Great value. Food in restaurant excellent.
February 4, 2014
Rated 4.0 out of 5.0 by WallyP1 Internet Access
The access to the internet was irregular and the connection once established would drop off. I do not understand why we had to reestablish the connection every day and sometimes more than once a day.
January 26, 2014
Rated 3.0 out of 5.0 by dlturns22 Great conference room and staff
The room was modern and clean;the bed was comfortable and I rested very well in the bed.My only compliant was the my key card did not open the door; the other associate who shared the room was able to use her card. The front office reactivated my cards at least twice but to no avail for one of the cards(mine.) So the receptionist sent up the super who determined that the lock was the problem and said that all was well. I went downstairs to the conference but upon trying the door later that evening, the card again did not open the door.Luckily, the other guest's key worked. Upon checking out, the receptionist issued a free breakfast pass for the inconvenience.
The restaurant food is average;I found that the pancakes were delicious. Expect just average dinner and finger food after a long wait. Waiters were pleasant.
I would recommend hotel for business travelers;very clean and
satisfied business needs.
I just don't know why one card worked and the other did not.Also,
I would suggest professionally printed menus.
January 15, 2014
Rated 4.0 out of 5.0 by prlam nice hotel, but WiFi is lousy!
My overall experience (have stayed there 4 times now) was pretty good, but the WiFi issue keeps me from being able to do online work in the hotel. Early in the morning, it appears to work ok, but by early evening, it crawls. It also keeps asking to log back in. I don't think you have the bandwidth to handle all users at the hotel. It will be a strong consideration as to whether I return to this hotel on business because good WiFi is critical for me to complete work and communicate in the evening. Other than that, I do like this hotel.
January 14, 2014
Rated 3.0 out of 5.0 by Downhill Racer Philadelphia Freedom
The room and bed was good. Bathroom was small for the up graded room we were given for being a loyal IHG customer. The restaurant food was not good and I would not eat in the hotel. The location was great if you are going to an event.
January 12, 2014
Rated 5.0 out of 5.0 by The mush One night stand
The staff was great, the location is perfect, after the game the bar was rockin, the only problem was the Eagles lost, I would definetly stay again
January 9, 2014
Rated 4.0 out of 5.0 by drdmdo overall ok
room was nice a little expensive for location. The food in the resturant was terrible thus cannot give and overall EXCELLENT.
January 9, 2014
Rated 1.0 out of 5.0 by KayKel33 Staying For NYE - Kicked Out Of Room
Kicked out of hotel for an event I was not a part of
January 8, 2014
Rated 5.0 out of 5.0 by Frannypack experience at this hotel
a group of friends and i stayed at this hotel for new years at xfinity live. this hotel was packed with lots of other college kids going to xfinity. i had never been to philly before nonetheless to xfinity, my friend booked this hotel and i am so glad she did! it was on the same block at the phillies baseball stadium, and right across the street from that was xfinity, also accompanied by the eagles stadium and an ice hockey stadium. this hotel is in prime location and walking distance to all of these locations, if you're looking to go to a baseball, football or ice hockey game. prime location. there were no other hotels nearby within walking distance like this hotel was, everything else was taxi ride distance. our room was clean, large and spacious. as we were leaving to walk over to xfinity on the other end of the block there were tons of cabs waiting at our hotel so we took one for $7 down the street because it was so cold and windy. we walked home after xfinity and the walk was all of 7 minutes.. if that. close proximity to the stadiums, perfect hotel for any of these events. it wasn't in the downtown heart of philly but sits more on the outskirts since theres a lot of space for these stadiums and parking lots, if you're worried about driving "in the city", don't be, its in a more suburban part of town, right off the highway too so no need to worry about getting lost.
January 4, 2014
Rated 3.0 out of 5.0 by Mother54 Disappointed
I stayed at this hotel 4 years ago when my daughter had surgery in the area. At the time, the hotel was excellent with great staff and service. When I returned for another stay due to another surgery we were dismayed at the deterioration of the place. We awoke at 4 a.m. with no hot water in the shower. This was my daughter's last hot shower for a week after the surgery scheduled that day. She was not happy to say the least. Nobody knew why we didn't have hot water but it was restored that evening.
When I returned in the evening to ask the front desk staff about restaurant suggestions and where to get my car serviced for the trip home the response was basically, "I don't know." Not what I was hoping for after 10 hours in a hospital waiting room.
If we return I will search elsewhere to stay. Our experience at other Holiday Inns has always been great. What happened to this property the last few years?
December 24, 2013
Rated 4.0 out of 5.0 by Rammm very comfortable
Our stay at this hotel was very comfortable, the beds very soft and no outside noise enjoyed it very much
December 23, 2013
Rated 5.0 out of 5.0 by Jbrand Awesome Hotel
Food, staff, and location are what makes this hotel one of the best in Philly. Close to all the stadiums, and the interstate. Away from the busy downtown traffic.
December 23, 2013
Rated 5.0 out of 5.0 by MC1133 Parking
We were there for the Army V Navy game.
The staff was outstanding and very helpful.
If I had any complaints it would be with the tailgate parking.
Otherwise I will continue to recommend your hotel to everyone I know.
December 18, 2013
Rated 5.0 out of 5.0 by CyndiS Great location!
The location was perfect for the sporting complex. The entire staff was so nice. The room was clean and comfortable. The restaurant and bar was a lot of fun and reasonably priced.
December 18, 2013
Rated 5.0 out of 5.0 by georgey wonderful service by front desk
I am very much impressed with service provided by Andy ,I was there with my friend for a game and throughout out our stay , he and his staff helped us with everything. At check out , I was also asked ,did I enjoy my stay ?and anything else can be done ? Quite frank , I really enjoyed my stay just because of service provided.
December 16, 2013
Rated 2.0 out of 5.0 by JoAnn19 Great Location for After Concert Overnight
We have stayed at this Holiday Inn twice. Once in 2012 and just this past Wednesday evening. Both times we were in the area for Rod Stewart concerts. We find the location of your hotel to be perfect for overnight stays when attending concerts at the Wells Fargo Center. The venue is practically in the back yard of the hotel...in walking distance. We plan on staying with you again when we attend our next concert. Thanks.
December 15, 2013
Rated 5.0 out of 5.0 by Danielle22 P!NK
The staff was very pleasurable and knowledgable. Beautiful lobby, nice clean bar/restaurant area, modern, clean rooms. We had an excellent stay.
December 10, 2013
Rated 5.0 out of 5.0 by KaseyP Clean, Comfortable, Great Service!
My fiancé and I recently stayed at the Holiday Inn Stadium as we were in town for a Sixers game. Hotel was so close to the Wells Fargo center we could walk! Room was extremely clean, well-decorated and very comfortable. Front desk staff was very knowledgable and helpful with directions. We will definitely be back!
December 7, 2013
Rated 4.0 out of 5.0 by HelloU It what I've come to expect from Holiday Inn
Everything was as it should be.
The one glitch was asking the front desk where to catch the subway. She gave the directions in "blocks" but didn't tell it was close to a mile away.
Tim, the concierge, made up for it when we left. I asked how much a cab should be to the airport and he said he was available to give us a ride. We were very happy.
December 6, 2013
Rated 5.0 out of 5.0 by EricO31 Football Weekend Nov 16-18, 2013
I wanted to give kudos to everyone at the hotel for a great weekend. From the time I made my reservation until I arrived at the hotel, communication with members of the reservation and front desk groups was very professional and accommodating to my special requests. I would like to recognize Crystal at the front desk for her attentiveness to a customers requests and great local knowledge. She was able to provide directions to and from the hotel and even gave wonderful suggestions for food and drink. I look forward to next year's football weekend trip!
December 5, 2013
Rated 4.0 out of 5.0 by 2Mayer72 Great place to stay for sporting events but lacking...
This was my second time staying at this Holiday Inn, both times for sporting events I attended. The location is perfect if you are attending events since it is only a short walk away from Citizens Bank Park, Lincoln Financial Field and The Wells Fargo Center. Overall the hotel is nice. I've never had any problems with my room...it was clean and very comfortable. I enjoy the bar area and the food we ordered was very good and brought to us in a timely manner(we ate at the bar itself). I would not however recommend the restaurant. The one time we ate there for lunch the service was extremely slow and we were the only ones in the place! I'd have to say the worst thing about this hotel is the lack of a free continental breakfast. It is the ONLY Holiday Inn I have ever stayed that didn't offer at least some small type of free breakfast(coffee, bagels, fruit etc.) The last time I stayed at a Holiday Inn was in Scranton, PA and they offered a free breakfast with the WORKS!...eggs, pancakes, bacon etc. Shame on this place for not doing the same.
November 27, 2013
Rated 5.0 out of 5.0 by mjp1000 HOLIDAY INN PHILLY
the hotel itself is of good quality but I dear say I won't be traveling to philly and eating your food again. the taste was fine it's the end result that wasn't so hot. it's a good thing I didn't really go overboard like some of my friends did or I would have ended up in the hospital.
November 26, 2013
Rated 4.0 out of 5.0 by Baltimore Friendly staff, amazing view.
I was impressed that each staff member I encountered was genuinely pleasant and welcoming.
My room was on the 10th floor facing the city. The view of the Philadelphia skyline was amazing and captivating.
An opportunity for improvement exists for the resturant. While the service was excellent, the menu was limited. My meal was average in quaility and execution.
Looking forward to my next stay at this hotel
November 23, 2013
Rated 4.0 out of 5.0 by Rhonda344 friendly service and nice beds
loved the room although the bathrooms could use updating. Staff were very friendly and helpful. Loved the restaurant. Had dinner and breakfast there.
November 21, 2013
Rated 1.0 out of 5.0 by Stadium Bad Service
The staff is lazy and very unprofessional. The property is run downed and WAY overpriced. I will never stay there again.
ps I requested a 6am wake call and the phone never rang.
November 21, 2013
Rated 4.0 out of 5.0 by TimboSprite Comfortable bed and good location
This hotel is close to the Philadelphia sites and scenery. The beds are comfortable, but remember to bring your slippers.
November 17, 2013
Rated 4.0 out of 5.0 by GH2013LI Good!
You can't get a place closer to Citizen's Bank park. The room was fine, clean and I had no complaints. Nice bar downstairs too.
November 16, 2013
Rated 1.0 out of 5.0 by Lipper Too pricey for what you get.
Was told room was not ready when people checking in after me were getting rooms. The bathroom was dirty and the cold and hot water selector for shower was reversed. The air conditioner/heat unit cover fell off numerous times throughout the night. The breakfast buffet offered was horrible. Would not recommend.
November 15, 2013
Rated 4.0 out of 5.0 by Smag south east or nowhere, but a nice room
as a frequent traveller (French, living in Geneva, Switz.) used to stay in four stars hotels in Europe and USA, I chose this Holiday Inn hotel (for the forst time) because it was supposed to be not too far from the Wells Fargo Center (NBA game). Well, it is quite true, but only if you have a car...If not, it's a 15-20 minutes walk in a desert area ! Nevertheless, the hotel is equivalent to an average four stars hotel : large room and bathroom, excellent bed, good breakfast (with supplement), the staff is ok
I recommend this hotel
November 6, 2013