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Rated 4.4 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Great room, great service, horrible breakfast food. I suppose "food" is a relative term, but anything in the breakfast offering at this motel other than the somewhat palatable sweet rolls was highly processed, super salty and generally chemical and unhealthy. I recommend that HIE eliminate this service and lower the price of the rooms. February 26, 2014
Rated 5.0 out of 5.0 by Friendly Staff From the beginning, I was greeted with a smile that made me feel very welcome. I really appreciate the front desk that went out of their way to help me find some food that could be delivered late at night. February 25, 2014
Rated 2.0 out of 5.0 by Avoid until they are done with construction This hotel is in decent shape but there is construction on two sides and a busy street on the other. I won't be staying there again until the construction is done. Way too noisy during the day to get much work done. They started around 7 in the morning so if you plan on sleeping in good luck. Parking is limited. I was staying with a group and we all had to have the AC on in the middle of February for some reason. All of the rooms seemed to get hot unless you kept the AC on. Good service in general. I arrived earlier than expected and asked for an early check in. They were not able to help me out which was fine but the communication about it could have been handled better. Not a bad place to stay but there are better choices until they are done buiding around here. February 25, 2014
Rated 5.0 out of 5.0 by Location, Location, Location I stayed at this hotel because of it's proximity to UO campus and the Matthew Knight Arena. I've always been a been a big fan of the HIE because of their quality & comfort. I always know what I'm getting. Great running/walking trails nearby and of course, for me, a Dutch Bros. Coffee in the parking lot. February 21, 2014
Rated 1.0 out of 5.0 by construction After 16 hours of travel I arrived at your Holiday Inn around midnight, struggled to fall asleep, and finally did so at 3am (6am my time; I'm from the east coast). At 7am that morning I was awakened by the relentless pulsation of the construction of a parking garage where the present parking lot was. This set me back quite a bit in productivity and, needless to say, had no good effect on my health or mindset. I understand that construction needs to be done and that you still need to fill your rooms. I will point, however, that I cancelled the next three nights that I had booked at your hotel because of it. I'm at a competitors tonight. I didn't do it out of anger, but just because I want to sleep. Where I think you might have helped me make a better decision was when I first registered. I could have stayed closer to the airport for my first night, then come over to your hotel (closer to where I'm meeting now) when I was planning to get up before 7 anyway. I don't know that it was intentional, but by not telling me about the construction for the one night, you kept my business for that night. But you lost it for the next three, and you left me with the memory of a very bad and frustrating experience. Let me say again that I am not angry, though I worry that writing like this can come across that way. I'm just a business man who wants my customers to tell me when they're disappointed so I can learn from it. I hope this is taken in that same spirit. February 21, 2014
Rated 3.0 out of 5.0 by noisy Have stayed here a few times. Any room on the Franklin rd side is very noisy (as is the building generally). Plus there's all the construction surrounding right now. Its further out, but I much prefer the HI Springfield - one of the best local hotels. February 15, 2014
Rated 5.0 out of 5.0 by EXCELLENT ALL AROUND! HIGHEST RATING! Everything was perfect! Location to university was well within walking distance. Room clean, roomy enough for 4+. Great pricing. Breakfast was excellent. Absolutely no complaints! January 30, 2014
Rated 5.0 out of 5.0 by simply love this hotel love everything this hotel offers. Beautiful settings in the louge, and dinning area. Kids love the in-door swimming pool. January 5, 2014
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