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Rated 4.6 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by My Expectations were exceeded Of recent years in our travels, we have used a variety of different hotels and experienced, even within some of the most widely touted better hotels, disappointing stays. Not so with this hotel! THIS HOTEL EXCEEDED OUR PAST EXPERIENCES AND EXPECTATIONS. The staff, without exception, was friendly, professional, and helpful. Cleanliness is probably my number 1 concern in any hotel or restaurant I frequent--and this hotel was immaculate. The breakfast, which is rather a joke in many hotels today, had a variety of items--with hot items every morning of our stay. The room and bathroom were not only clean--but the bathroom was tastefully decorated. All in all--this made for a terrific visit! September 3, 2014
Rated 5.0 out of 5.0 by Good Location Great location if you are attending an event at the Knight Arena. Room 424 was very spacious. Staff was helpful. Construction is taking place on the east and north sides of the hotel but I did not find it bothersome. I would certainly stay here again. September 2, 2014
Rated 4.0 out of 5.0 by Helped find lost wedding band Staff was able to find my lost wedding band and kept it in their secure safe until I could return and retrieve it. They were very helpful and courteous. September 2, 2014
Rated 5.0 out of 5.0 by Great room and service Long time Holiday Inn guest. Hotel was clean and the staff were professional. I have used the hotel every year since it was opened for at least 6 nights. Have used the Holiday Inn throughout the United states for many years and will continue to do so. In fact, I we be staying at numerous Holiday Inn Hotels later this month. September 2, 2014
Rated 5.0 out of 5.0 by Clean, Quiet, Close to Campus Love this Holiday Inn Express! Great pool and jacuzzi. The breakfast is quality and the room is comfortable. Whether on vacation or business, this place is peaceful and rejuvenating. August 31, 2014
Rated 5.0 out of 5.0 by WONDERFUL EXPERIENCE Where can I begin--our stay was amazing. The scores given are absolutely objective and pertinent to the experience we had. From the moment we saw the hotel from a distance, we felt optimistic. Well maintained. Upon entering the lobby, it was obviously clean, neat, and appealingly decorated. The people at the desk were friendly, professional and helpful. The room was very clean, well-appointed, the bed was comfortable, the television looked very new, the bathroom was amazingly well decorated and neat. WE WERE SO COMFORTABLE THERE. I would go back there in a heartbeat. Oh--and as an IHG Rewards member--they allowed me a late check-out because we were not catching the train until later in the afternoon. GREAT TOUCH! August 31, 2014
Rated 5.0 out of 5.0 Great location good value Had a wonderful time in Eugene thanks to the great staff and quality accommodations at the Holiday Inn Express. August 30, 2014
Rated 5.0 out of 5.0 by Always Great Service The front desk staff is excellent and attentive! Rooms are always clean and comfortable. Breakfast is what is to be expected, better than most for a free breakfast. August 27, 2014
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