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Rated 4.6 out of 5 by 201 reviewers.
Rated 5.0 out of 5.0 by Excellent for the Business or Leisure Traveller I stay at this hotel frequently for work. It's conveniently close to the university. Its rooms are updated, comfortable, and clean. The front desk clerks are welcoming, friendly, and helpful. They remember me from previous stays. Rewards members are recognized, and I often receive upgraded rooms based on availability. Problems experienced at the hotel have been few and infrequent and easily remedied. As a woman traveller I feel safe staying here. The parking lot is well lit, and the other guests have been okay. This is within walking distance to Autzen, so sometimes the hotel gets packed due to games or concerts. Booking ahead because of that is recommended. It's nice that breakfast and internet are complimentary! November 21, 2014
Rated 5.0 out of 5.0 by Quiet, warm, welcoming Would definitely stay here again. I've already recommended it to other family of the U of Oregon student. In particular, the staff was very kind to my elderly mother. They seemed to sincerely enjoy sharing tips about the area, including dinner spots, and then enjoyed hearing about our thoughts upon our return. The breakfasts were just what we expected. My mother and I appreciate that one can have a very healthy breakfast at Holiday Inn Express. We will definitely stay here again. November 20, 2014
Rated 5.0 out of 5.0 by Great Staff support We were on a quick trip and not sure where we would stay in terms of cities, but since we had plenty of reward points, just dropped in at the property. The desk staff couldn't process using points but a simple call to the IHG customer service number got a room set up within about 3 minutes and the check in staff were very accomdating, getting us a room away from the busier street so noise level was accepatable. Breakfast was the standard for this Hotel group, the gravy for the Biscuits and Gravy was very good. November 20, 2014
Rated 5.0 out of 5.0 by Great Stay as Always Everything was great as always - I was very pleased with checkout when the clerk asked me if I was headed north. I was not, but his intention was to give me an update on the road conditions since a storm had came through on the northern route. November 17, 2014
Rated 4.0 out of 5.0 by Comfortable pillows The main issue at this hotel currently is the lack of parking. Because they are working on that, it is noisy and bumpy in the spaces that are provided. Service was very courteous. Cheap facial tissue. All in a all a good value. November 17, 2014
Rated 5.0 out of 5.0 by Excellent customer service Nice hotel, good location, great staff . Highly recommended! November 16, 2014
Rated 4.0 out of 5.0 by Great sleep Great location and great sleep and nice breakfast in the morning as well! Unfortunately pool wasn't available to us because it was being maintained and that was one of the main reasons for booking here. They did give us a free movie for the room for the inconvenience which was really nice. Our selection of the movie was poor, which was unfortunate for us. Still a great place to stay. Continental breakfasts always help in making the price worth it. November 15, 2014
Rated 5.0 out of 5.0 by The Best This is the Best of the Best.... I give this Holiday Inn Express Five Stars They have the best staff, best rooms, best breakfast. Thank you for make our trip comfortable and peaceful. The Orcutt Family The Davis Family The Miranda Family November 12, 2014
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