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Rated 4.6 out of 5 by 127 reviewers.
Rated 3.0 out of 5.0 by Right in the Middle This property was average run right down the middle. Nothing was poor and nothing was outstanding about our stay. All the main items of importance were adequate like cleanliness, beds, value and comfort. The location is a little tricky to find as you have to enter into the hotel property through the entrance into the casino street inlet right next door. It is fairly close to I-5 and would work well for a one night stay on travel or business. It is walking distance to the casino next door as well as a few different restaurants that were a few blocks distance. The hotel staff was friendly. I would not recommend this property for a vacation. We were attending a conference in Seattle for our stay. With the traffic in the morning it took us an hour to get to the Seattle Convention center. Females Traveling Alone: I would recommend parking on the side of the hotel that faces the front entrance. The parking lot is somewhat dimly lit at night and the casino brings folks milling about the parking lots that face one another. There is a carport to pull through that you can unpack your belongings, check in & put your personal items into your room - then go park your car so that you are not distracted. Once inside the hotel, it is well lit and safe. August 23, 2014
Rated 5.0 out of 5.0 by Great Stay Hello, A few of us had to travel to Everett for a meeting, which was actually held at the hotel. The staff was always very helpful and nice. The GM went way beyond the call of duty for us. I want to thank you all for your help and customer service. It was a pleasure staying at this hotel. All of my co-workers said the hotel was great. All 4, we all had 4 different room. DM August 23, 2014
Rated 5.0 out of 5.0 by Our stay last minute walk in, accommodating staff, gave us their last rrom at good price. facility appears to be new and our room was in great condition. August 19, 2014
Rated 3.0 out of 5.0 by Needs an update The furnishings and decor are looking a bit worn and tired. We arrived at 4:00 pm and had to wait for our room to be ready for 30 mins. We've stayed here many times but we weren't as impressed with our recent stay. August 15, 2014
Rated 3.0 out of 5.0 by General appearance & service quality Elevator floor carpet dirty & filth. Room 306. floor and corners are dusty,seem seldom vaccumed. Floor lamp shade torn. Worst thing is there are no dark out blind in the room. light shine in early in the morning. hard to get good rest..... August 13, 2014
Rated 4.0 out of 5.0 by Brooke is awesome We were trying to find a place for the night, and several places were full. I called HIE and Brooke said there was one room available and transferred me to reservations. The reservation person was rather abrupt and said there were no rooms. So..... I called Brooke back. She told me she would just hold the room (we were only 20 miles out). Worked out great. And, she had a great professional personality when checking us in. Thank you, Brooke! August 12, 2014
Rated 4.0 out of 5.0 by Good place We have stayed here often. Good place to stay. After staying in the HIE in Bend, OR we see how broke down and old the furniture is in the king suites at this location. Time for an update. Other than that good service.. August 12, 2014
Rated 5.0 out of 5.0 by Great guest rooms Great staff and the guest rooms are clean and comfortable. A great place to stay. August 6, 2014
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