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Rated 4.3 out of 5 by 225 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Express - Great Experience! I really could not ask for more. The Inn was clean, secure, staff friendly/helpful. Easy to book, easy to check out. The bill was accurate and very reasonable. I will always stay at the Inn if I have the choice and the opportunity. Thank you. February 1, 2016
Rated 4.0 out of 5.0 by Great Service Staff at this HIE, was great. The hotel was clean and always smells fresh. January 27, 2016
Rated 2.0 out of 5.0 by Worst Holiday Inn Express I've ever stayed at I stay at Holiday Inn Expresses very often throughout the entire state of New Mexico for my work. The one here in Farmington is consistently the worst one. My main qualm is about the internet being extremely slow. Because I work on the road this is very inconvenient. In my 2 years coming to this hotel the internet has not gotten any better. The walls seem to be paper thin. Most HIE's I don't hear a noise, but this one I hear kids yelling and TV's blaring in the adjacent rooms. I know the staff have no control over this and I'm thinking it's because this is an older property. Bedding is itchy and uncomfortable and HVAC is noisy. Juice machine produces room temperature juice, half the time they give out tiny cups for coffee (usually no big deal but I forgot my thermos the last time), I'm told putting those small cups out for coffee instead of regular size is grounds for a fine from IHG (friend of mine works in the business), other than that breakfast is same as any other HIE. I will say that the staff have always been very nice and welcoming. Also, DVD players in every room are a plus. The gym is on par with any other 2 star hotel. January 26, 2016
Rated 4.0 out of 5.0 by Good stay We had a good stay at this hotel. Small issues with our reservation. Issues with our heater not working right and and issue with breakfast time on the weekends. Otherwise I would give this a 5 starts. Overall experience was great. January 22, 2016
Rated 2.0 out of 5.0 by One of the worst Holiday Inn Expresses . . Ever The rooms were old and dark, the beds and pillows were deplorably uncomfortable, and I think there was a bingo night the night we stayed there but no one told us if it was for all guests or just some event a group of patrons were hosting. I've stayed at multiple of these hotels across the US and abroad and this was one of the worst ones I've stayed at. January 4, 2016
Rated 3.0 out of 5.0 by Meh As a happy IHG member, this property set the bar at the low end of IHG properties. Repaired hot tub was put into use before all safety concerns were addressed (or were not recognized), bathroom was in poor condition, walls needed painting, spider on ceiling. December 31, 2015
Rated 5.0 out of 5.0 by Very professional. We enjoy our stay at this hotel. The staff was very friendly and courteous. The breakfast bar was very good, a great variety and it was hot. Room was clean and organized. We love the easy access the electrical outlets and they also had connections to charge our mobile devices. The outside area was groomed and clean. Access to the hotel was very easy. Very nice hotel. Would recommend to others. December 29, 2015
Rated 5.0 out of 5.0 by a good hotel on a long car ride Friendly welcome and a good suggestion for dinner. Everything is OK. December 20, 2015
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