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Rated 3.7 out of 5 by 138 reviewers.
Rated 2.0 out of 5.0 by Not up to IHG Standards We have stayed here before and liked it. Not much choice between Houston and El Paso. The walls are very thin so you can here your neighbors. Not fun at 1:00 am when they turn on the TV and wake you. The rooms are very large but not well laid out. It's hard to see the cheap, small TV mounted on the wall from the chairs. It should be a 46" TV. There is a huge entry area that serves no purpose. Beds and bathroom are nice. Landscaping is going to be redone in the Spring, according to management. Our room (312) was remodeled but the carpet was stained. Very nice and responsive staff. They are remodeling the 2nd floor now and so it's a bit noisy if you are there during the day, which we were. December 24, 2014
Rated 4.0 out of 5.0 by Comfortable bed and good service Bed was comfortable, nice room since remodeling. Doors do not close good and are loud in the hallways. Room service was good. Hotel is close to several restaurants and shopping. December 24, 2014
Rated 5.0 out of 5.0 by Very relaxing stay! Staff was very friendly, rooms were warm and clean. Breakfast was hot and fresh. I will be returning! December 11, 2014
Rated 2.0 out of 5.0 by Saw improvement in staff The hotel remains dark and gloomy. They are however remodeling the third floor. All guest put on two floors does have the noise level up. Seems in hotels most people only know how to close the door by letting it slam. The staff was friendlier and more helpful. So the pep talk seems to have work. December 4, 2014
Rated 5.0 out of 5.0 by GLUTEN FREE BREAKFAST We were on a cross country move in a rental moving truck. This hotel was a very welcome and restful place to stay. The staff was very courteous. Rooms were very clean. WE were pleasantly surprised that a Holiday Inn in the middle of west Texas has a Gluten Free Breakfast. This made my wife very happy. Thank You Holiday inn In Fort Stockton Texas. December 3, 2014
Rated 5.0 out of 5.0 by Recommended We have been around the world and enjoy the consistency of the IHG properties. You can stay cheaper but there are no surprises and a quality stay is normal. December 3, 2014
Rated 5.0 out of 5.0 by Cama Y servicio Mi Cuarto estaba limpio y el servicio de el hotel son amables. Me encantor el desayuno en la manana. November 24, 2014
Rated 2.0 out of 5.0 by Bad Hotel The hotel is dark and dreary. Saturday morning the breakfast bar ran out of regular coffee. No one could be found to ask for more. Saturday evening sign on front desk said staff would return shortly. I understand they sometimes have to take something to a guest room. However, not good when you can hear them talking behind the partition. Sunday morning I came down to load the car at about 0610. The breakfast area was dark. I said to the young man behind the desk "doesn't breakfast start at 0600?" He just nodded at me. After breakfast I was leaving and the young man was still standing behind the desk with his arms folded. I dropped my key cards on the desk and said there you go. The young man never spoke. No thank you, have a good day or hi, bye bite me The only reason I will be back is to get bonus point being offered for Saturday stay and this is the only city I stay in on Saturday. After I get my points I will be down the street. November 22, 2014
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