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Rated 4.2 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by My hame away from home . I have stayed at other hotels and motels in other states.I feel more at home (security and friendly) in Holiday Inn facilities. Holiday Inn is very consistant with their quality acroos the facilities that I have stayed in. I do belong to the rewards program but it is not the only reason I stay at Holiday Inn. I choose Holiday Inn because they consistantly meet my expectitations. August 19, 2014
Rated 4.0 out of 5.0 by Kentucky travel a very nice part of the state, a very clean hotel near a number of other services that are useful such as dining and shopping for necessities. August 18, 2014
Rated 5.0 out of 5.0 by My Overall Stay I have had to come to Frankfort for education reasons connected to my job. I love staying at this Holiday Inn. August 13, 2014
Rated 5.0 out of 5.0 by Staff , room and breakfast Staff was courteous, room was clean and comfortable, breakfast,(four mornings), was, for the price,(free), good. August 12, 2014
Rated 5.0 out of 5.0 by "Welcome Home" experience We had a very pleasant stay. Rob, at the front desk, was friendly, and helpful. His restaurant recommendation was just what we needed after traveling all day. A bonus was his announcing our wedding anniversary on the marque. The room was comfortable and the dining area clean and spacious. August 11, 2014
Rated 5.0 out of 5.0 by Great place to stay I frequently stay at the Holiday Inn Express in Frankfort, KY when I am away on business. I am always greeted by the front desk staff and treated respectfully. I will continue to stay at this location as long as business takes me there. August 5, 2014
Rated 1.0 out of 5.0 by Disappointed I asked for adjoining rooms due to having a large family with 6 small children. It was unavailable when I arrived, so I then asked for 2 side by side rooms so atleast I wouldnt have to split the family up. I was given 103 and 104.......but.....One room was on one end of the hall and one on the other end, so we had to walk down the hall to get to the other room and get all the children ready for activities. One room had a musky smell to it and the lock was broken on the door. The other room had only 2 working lights and it took the air 3-4 hrs to cool the room. Our room was right beside the door leading outside and upstairs so all night I was disturbed by slamming doors and people drinking outside the door. The breakfast and staff were great however due to the rest of the issues I wouldnt recommend this hotel. Me being a Federal Officer and my childrens sports, my family and I do allot of traveling and Holiday Inn is normally our FIRST choice, but may be looking else where after this! August 4, 2014
Rated 4.0 out of 5.0 by Very nice room and bathroom, quiet and comfortable Nice room with comfortable bed and nice full size sofa. Was quiet and hotel was good location. July 29, 2014
Rated 2.0 out of 5.0 by Mixed bag Making the telephone reservation was excellent. Jerrod handled the reservation professionally and competently. We received the rate I expected too. All was okay until we saw the room. The room reeked of cigarette smoke even though we expressly requested a non-smoking room. This was advertised as a completely non-smoking hotel, and during registration I had to sign a pledge not to smoke. The hotel needs a restoration. The years of smokers have destroyed the place "odor-wise." Back on the plus-side, the breakfast the next day was absolutely terrific. July 24, 2014
Rated 5.0 out of 5.0 by Frankfort Holiday Inn Express Easy to find, right next to expressway. Lots of restaurants in the area, grocery store, Starbucks, etc. Everything in the room worked. Common areas and room were clean. Bedding was clean, comfortable and seemed new. Well-lit parking lot with lots of spaces. Staff were helpful and polite. Had a good stay and would definitely stay here again in the future. July 18, 2014
Rated 5.0 out of 5.0 by nice relaxing stay I would stay here gain, the hotel was clean and room was just perfect! July 18, 2014
Rated 5.0 out of 5.0 by Excellent Hotel great place to stay while traveling, comfortable room, good breakfast, safe location, just off the interstate with easy access, close parking and good restaurants nearby July 17, 2014
Rated 4.0 out of 5.0 by Good place to stay in Frankfort Overall this is a good place to stay in Frankfort. TV remote was little hard to make work and the HVAC needs controls on the wall. July 16, 2014
Rated 5.0 out of 5.0 by Top Choice We work in Versailles often, and staying at the Holiday Inn Express meets, and in fact, exceeds our needs and expectations. The staff is very accommodating, and the rooms clean & comfortable. Will most definitely return & recommend! July 16, 2014
Rated 5.0 out of 5.0 by Great room at Great price! We'd never been to Frankfort and was lucky to get a room at this Holiday Inn Express. The location was close to everything we needed. Good restaurants, shops, history etc. Our room was really clean and comfortable and no outside noise even though we were on the ground floor. We'd definitely stay here again if need be and will recommend this Holiday Inn Express to our family and friends. July 14, 2014
Rated 2.0 out of 5.0 by air conditioning air conditioning needs work did not cool very well causing a restless night of sleep July 12, 2014
Rated 5.0 out of 5.0 by Quality as usual Holiday Inn never disappoints, and this property is no different. Needs a little maintenance attention but besides that it was great! Exactly what we needed when we needed it. July 8, 2014
Rated 5.0 out of 5.0 by Great stay everything was great. Would suggest more light in rooms and bathroom. That seems to be the way with any hotel now. Dim lights. Most people want to be able to see better. Also a robe to use would be great too in the rooms. July 7, 2014
Rated 4.0 out of 5.0 by Very Comfortable Was in town on business. My second time here. Rooms have been updated and are very clean, fresh and comfortable. Breakfast was better than most free hot breakfast hotels I have stayed in. Staff was helpful and friendly. TV Channels took 20 seconds or so to change but no big deal. Got in late and left early so I didn't get to try any of the other features but have been satisfied and will stay again when back in town for an overnight. June 27, 2014
Rated 4.0 out of 5.0 by Great location, very nice property Great location near the Bourbon Trail and Buffalo Trace. There are so many places to eat, some within walking distance. Right off I-64 to get to Louisville or Lexington. Huge room that was spotless, with new carpeting and furnishings. We enjoyed the breakfasts, which offered something for every taste. (It would be nice to extend breakfast to 10 a.m.) My only negatives: low water pressure in the shower both days, and regulating the right room temperature on hot days. The A/C unit kept us cool, but was not operated by a thermostat, which would have kept the room from getting too cold at night. But I wouldn't hesitate to book here again! June 27, 2014
Rated 5.0 out of 5.0 by Relax Very clean and friendly hotel. The Jacuzzi suite was great. June 27, 2014
Rated 5.0 out of 5.0 by Friendly and Helpful staff. It was an easy check in and check out with the fast and efficient staff working. Front desk staff were helpful locating places that I and the family wanted to go visit. June 27, 2014
Rated 5.0 out of 5.0 by Great Place to Stay My frends and I were very impressed with our room...very clean, very spacious and very comfortable and reasonably priced. Definately a great stay! June 27, 2014
Rated 2.0 out of 5.0 by Convenient Location/Friendly Staff/Filthy room I was impressed when checking in, with the friendliness of the front desk staff. The hotel was located conveniently within walking distance to several restaurants/bars/grocery stores. The room itself was filthy. When I entered the room with my two daughters, the room had a very heavy (and nauseating) smell of vodka and cigarettes. I had to ask for more clean towels the second day of my stay, they were not replenished daily. The bathroom was filthy, and I was grossed out whenever I had to use the facilities or the shower. The room was also terribly humid, even with the air conditioning on. It's too bad, because the hotel was nice and the staff was great. Breakfast choices were OK. June 26, 2014
Rated 5.0 out of 5.0 by Holiday at Holiday Inn There should be no reason why anyone would choose a hotel besides Holiday Inn and this property is a reflection of the overall success of the franchise. Kudos to the management and staff!!! this was my second stay within the past two months and I will stay there at least 4 more times this year.. No reason to go anywhere else!! June 25, 2014
Rated 3.0 out of 5.0 by Not the same quality as other Holiday Inn Express Stays We arrived late to find that our room had not been thoroughly vacuumed or that the bedding had not been changed. We checked with the front desk, and we were handed a set of clean sheets. Changing sheets at midnight takes away from the comfort of any hotel stay. June 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service! The bed and pillow were the best I ever had! The stall did a great job and were very helpful. The breakfast had a great many choices, and was very good. I would recommend this hotel. June 18, 2014
Rated 5.0 out of 5.0 by Nice quiet stay Great location for visiting Buffalo Trace Distillery and Rebecca Ruth Candy. Indoor pool had a strong chlorine odor due to windows being closed. Staff should vent the pool room everyday in good weather. June 3, 2014
Rated 5.0 out of 5.0 by Recycling containers The lack of plastic and aluminum recycling containers was disappointing, but everything else was great. June 3, 2014
Rated 5.0 out of 5.0 by Great Stay The hotel was very well kept and the staff was very friendly and helpful! I will be back! May 15, 2014
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