Rated 4.1 out of 5 by 57
Rated 3.0 out of 5.0 by Evan924 June 10-14 stay
The renovations got to me this week. It was very noisy and dirty, which I understand the noise was due mostly to them being on the floor right above me. The room itself was very nice, other than the fact that I had a very small refrigerator. It seemed odd to me that was the largest room I have stayed in there and it had the smallest refrigerator that I have had there. I stay for a week at a time when I am there and I make use of the refrigerator a lot. I have another trip next week and I am very hopeful to have a renovated room as they should be done with at least 2 of the 4 floors.
June 19, 2013
Rated 5.0 out of 5.0 by lrt28 great service at check-in. no unpleasent surprises!
Peter was very helpful and went beyond His title to make Us feel comfortable. The hotel was under renovations and He made sure everybody was pleased..Always a plus!
June 14, 2013
Rated 4.0 out of 5.0 by FLVisitor Friendly Staff
Everytime I visit this the Malvern area, I stay at this hotel and the staff always greets me with a smile and courtesy. The rooms are what you would expect for this level of hotel but they are undergoing a renovation so that is a plus. The location is great for what I need...close to work, grocery store, retail shopping, and restaurants.
June 11, 2013
Rated 2.0 out of 5.0 by Willy3 Reasonable place to stay - just not good this visit
I stayed previously at this site and it was excellent.
This time staff wa sless than brililliant.
Breakfast options were poor; staff disappeared -pancake machine was inoperable and staff (older cranky woman) was unpleasant.
Went to find staff an dfound front desk had no covering staff; really bizarre. No staff for several minutes?????
Anyway I woudl stay there again; I just hope the weekend staff gets its act together.
Note Saurtady check in wa sfine. It appear sto be Sunday staff had a bad hair / personality day.
June 7, 2013
Rated 1.0 out of 5.0 by jlecomte Poor overall
Hotel is dirty, elevator is a service elevator, room smell cigarettes, ceiling is falling down in the bath room. construction noise very early for a saturday.
June 6, 2013
Rated 4.0 out of 5.0 by Evan924 Trip to Malvern
The Holida Inn Express in Malvern is my favorite place to stay when I travel to Malvern. I am a Siemens employee so the close proximity to Siemens is a huge advantage for staying at Holiday Inn. Also, the free breakfast has a wide variety of options which is beneficial to me since I end up staying there a week at a time. Theya re currently under going some renovation, which I did not hear much of when I was there which is good. The rooms do need updated, so it is great to see a hotel that is investing in a remodel like this one. The rooms are quite spacious with a fridge and microwave which is once again very convenient for someone like me who stays a week at a time. All in all, when the renovations are done on the rooms, I think that it wil make the Holiday Inn Express stand out even more than it already does.
May 22, 2013
Rated 5.0 out of 5.0 by BplusJ Very enjoyable stay
No disappointments here. Clean, quite room, comfortable beds, and a complete hot breakfast. The motel is currently undergoing renovations and upgrading, so things soon will be even better!
April 12, 2013
Rated 4.0 out of 5.0 by Gilp Average, but acceptable!
I've stayed here many times and have seen the upgrades that have slowly happened. Now that there are restaurants and shopping nearby, the location is even better.
Lovely exterior and lobby. All updated. My room had not been upgraded yet, or so it seemed. I did notice that the carpet in the hallways had dirt in all the corners and the elevator was extremely slow. All the guests commented on this, but it's not that big of a deal.
The breakfast was very good with a variety of offerings.
I was not greeted as a Priority Club member. I was given any water or PC bag, which is usually done. Once I mentioned it, I was still not offered anything or even greeted with the usual "welcome back" or "thank you". Seemed odd and I wondered other than points, what was the point to being a Club member.
I would recommend, but there are lots of hotels in the area. I would price compare.
April 2, 2013
Rated 5.0 out of 5.0 by CurtA GREAT service
The people who work at your front desk are as helpful and friendly as any I have ever met.
April 1, 2013
Rated 4.0 out of 5.0 by BadgerBoy Wonderful Staff
The hotel was clean and comfortable. The staf was incredibly friendly and professional!
March 19, 2013
Rated 5.0 out of 5.0 by Meade49 GREAT ROOM, PROPERTY & STAFF
The Staff was very helpful and addressed any needs. Ami, one of the managers is always pleasant and helpful and has been so on all three visits to this particular location
March 11, 2013
Rated 1.0 out of 5.0 by Michaelh7 Management very weak
The management at this property does not care about Customers.
February 25, 2013
Rated 1.0 out of 5.0 by Michaelh7 Unresponsive Management
I called the management to discuss an issue. Left a message with the desk and on the manager's recorder. Never received a return call. I will never stay at this hotel again.
February 21, 2013
Rated 5.0 out of 5.0 by Floobiedust Another successful trip
This was my second business trip to this area. The first time I stayed at the Holiday Inn Exton and this time I stayed at the Holiday Inn Malvern. I would recommend either location; they both have very friendly people, good locations, and are well-maintained. The only complaint I've had against Holiday Inn (and I've stayed in more than 10 different locations in the past few months) is the "blah" breakfast everywhere. Sure, it's free, but the juices are watered down, and you get the same old cheese "omelettes" and either bacon or sausage. Go to a local diner instead.
December 17, 2012
Rated 1.0 out of 5.0 by Pap57 Cold Shower
Location and smoking rooms available are the only reasons to stay at this location.
The rates are HIGH and the rooms and amenities leave much room for improvement!
December 17, 2012
Rated 4.0 out of 5.0 by BBRian Fine place to rest and work
It was fine to get work done and sleep. The rooms were clean. Shower head was a bit low.
December 14, 2012
Rated 4.0 out of 5.0 by Busia Nice place and great breakfast
We were very happy with the location. There is a Wegman's across the parking lot. There were some nice surprises. The breakfast selection is so much more than the continental breakfast offered at other motels. We had omelets and sausage and creamed chipped beef with biscuits. The wireless internet access was first rate--really fast downloading.
The only problem we had was we are used to an adjustable mattress (Sleep Comfort), and we aren't used to hearing a refrigerator during the night.
Overall, this is a bargain, and I don't hesitate to recommend it.
November 29, 2012
Rated 4.0 out of 5.0 by ThisGuy JL
Nice hotel, very accommodating staff. Its easy to miss the entrance as it is not directly on Morehall but on Foundry. Also not any restaurants close, can walk to the Market Cafe in the Wegmanns if weather permits but I wouldn't try that in the winter
November 21, 2012
Rated 3.0 out of 5.0 by HarleyJen It was a room
While staying in the Philadelphia area recently I had previously staying at the HI Express in King of Prussia, this hotel was booked when I made arrangements to stay here. While everything was how it should be at any HI Express when I first recieved my room on the 4th floor and got off the elevator I was struck with the smell of smoke immediately. I am pretty sure the hotel is no longer smoking but the stench on the fourth floor was unmistakeable. Once I got into the room it was much better however in the mornings after taking a shower the steam would bring out the nicotine in the walls and start to smell up the room. I would recommend staying here but not on the 4th floor until they remove all the carpet, prime and paint everything, maybe even a steam cleaning.
November 21, 2012