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Rated 4.2 out of 5 by 76 reviewers.
Rated 3.0 out of 5.0 by Uncomfortable Bed My bed was not comfortable it was very hard. The room was clean and neat in appearence. The front desk staff at check-in was not the friendliest and actually stalked one of my guest (older brother) coming to visit me asking if he was a guest to the point of following him down the hall. The front desk clerk at checkout was very polite and friendly. August 5, 2013
Rated 4.0 out of 5.0 by Nice Place to Stay We only spent one night here. I think it is an older HIE, but the room was quite, clean & comfortable. We would stay there again. The staff were great. August 4, 2013
Rated 5.0 out of 5.0 by Home away from home I spent 4 days at this Holiday Inn Express. Every year I come during July and call this place my home away from home. Excellent staff, room and food. You can rest, work and feel like you are at home while you stay here. July 31, 2013
Rated 5.0 out of 5.0 by Excellent Customer Service The holiday staff were pleasant and very courteous. Nevada and MJ assisted each guest timely and treated each guest as if they were their primary priority. There were a lot of activity in the area during the week of my stay, and the hotel had lots of guest. Nevada and MJ did an excellent job at taking care of each guest. July 29, 2013
Rated 5.0 out of 5.0 by Best Hotel in Town! I have been staying in Greensboro for one week, once a year for the past 10 years. I have stayed in multiple hotels and changed each year to find something better. That stopped four or five years ago when I first stayed at this Holiday Inn Express. The staff is friendly and incredibly helpful. Most recently, the front desk guy, Nic, was absolutely stellar. The hotel is kept very clean and the maids are very accommodating. The outdoor pool is kept in great condition as well. Though the hotel itself does not have laundry or a fitness center, the hotel right next door does and lets you use it their stuff with no hassle at all as long as you show your HI room key. You might ask why I don't just stay there but the higher rates and pay breakfast aren't worth it so I'd rather walk thru the parking lot. The location is great and if you aren't familiar with the area, there are a ton of places to eat and get gas nearby. There is also a Walgreens right next door if you want to get some basics. Would highly recommend this hotel to anyone! July 29, 2013
Rated 5.0 out of 5.0 Really nice airport hotel Staff was very accommodating and friendly. Rooms were clean. Internet signal was strong. July 27, 2013
Rated 5.0 out of 5.0 by Great value comfortable stay Pool was great, good location, very helpful staff. extremely clean property. July 26, 2013
Rated 5.0 out of 5.0 by Very good Holiday Inn Express lst time I stayed at this Holiday Inn Express. Plan a return visit. Everything was outstanding, except for the breakfast bar. It was okay, but I can't stand that Canadian bacon. Give me the real stuff. The pasteries were also not up to the usual Holiday Inn Express standards. Too much dough, very little apple. The coffee was superb as usual. The front desk staff was excellent, and so was the breakfast bar hostess. Nice location, many nearby chain and local restaurants. July 8, 2013
Rated 5.0 out of 5.0 by Consistent Excellent Stay over The years While working on a large project in the area I have stayed at this location numerous times and have experienced the employees change, however, the courteous, friendly, prompt service has not wavered. Even through the remodeling excellent. Now like New GREAT Con: Have to go to the Hotel next door for the fitness room. July 3, 2013
Rated 2.0 out of 5.0 by frequent customer despite staying at this hotel for weeks at a time every month for over a year now, i have trouble with getting my receipt emailed to me EVERY time i stay at this holiday inn. i have NO other problems at other holiday inns but this one just can't seem to figure out how to use email even after speaking to the manage multiple times. June 22, 2013
Rated 5.0 out of 5.0 by Very pleased We stayed the weekend and found the staff very helpful providing directions to local shopping and events. The room was very clean and the breakfast selection suited our needs. The front desk, food and cleaning service personnel were all very friendly. It is a good location to reach everything we wanted to see in Greensboro. They changed our bed daily and loved that a clean shower curtain was snapped in to be fresh for our stay. I really appreciated that feature. June 7, 2013
Rated 5.0 out of 5.0 by Greensboro Holiday Inn Express Great staff and hotel. I enjoyed the staff and they were very happy to assist me in getting a corp. rate for future travel. June 5, 2013
Rated 5.0 out of 5.0 by great service thanks all great staff and very professional always a pleasure to stay here May 23, 2013
Rated 3.0 out of 5.0 by My experience Sunday morning I was trying to sleep in and get 2 more hours sleep before having to check out - there was a bumping or bouncing noise above my room that kept going on and on and would not quit. I tried calling the front desk to let them know of this irritating noise and the room phone would not work. When I finally got up to go down for breakfast - since I couldn't sleep in - I informed the associate at the front desk of this noise and that I was highly irritated by it and couldn't sleep with this going on. A high problem area which I feel should have been addressed differently. Something should've been done about this in a different way... May 12, 2013
Rated 3.0 out of 5.0 by Coffee You would think at 4:15 in the morning they would have coffee? Oh guess that is too much to ask. April 24, 2013
Rated 4.0 out of 5.0 by Very nice.... Just would love a better mattress. Other than that, awesome :) April 23, 2013
Rated 2.0 out of 5.0 by Interior is noisy We stayed on the first floor. There is one very long hall with many rooms. The doors to the rooms are extremely heavy. When closing the doors make a loud bang. Plus, there is a rear exterior door that makes a loud closing noise. Sleeping was difficult because there were doors being closed well into the night. April 13, 2013
Rated 2.0 out of 5.0 by Older property? I will have to say that this location is perhaps the worst HIE I have stayed at in the past year, and I stay at them exclusively when I travel for business purposes. The first room that I was assigned smelled so badly of cigarette smoke when I opened the door that I did not even step inside. The front desk was able to get me into another room right away, but it was kind of a pain since I had to haul my luggage all the way back to the front desk. I asked for restaurant recomendations from the girl working the evening shift as I got into town around 7 PM. She recommended two places right across the street... Egyptian and Chinese. I went with Chinese and it was the worst food ever. The next day I discovered at least 5-6 restaurants directly across the highway that were all national chains with good reputations. Why would they not be trained to give guests better information? The girl really had to think just to come up with the two that she suggested. The room itself looked like they had tried to update it with current bedding, but the rooms seemed very outdated and not refreshed like the majority of the HIE where I have stayed over the past year or two. April 2, 2013
Rated 5.0 out of 5.0 by busy wekend We stayed there in order to attend a George Strait concert - busy weekend for the hotel. The staff was very nice and cooperative with everything. WE enjoyed the stay and would visit again when in the area. March 30, 2013
Rated 5.0 out of 5.0 by Great facility for a business trip. Facility convenient to Greensboro, clean and comfortable room. Fairly new hotel and well maintained. March 20, 2013
Rated 4.0 out of 5.0 by Great Breakfast The breakfast choices were great every day. Good staff. Great care was made to make sure everything remained fully stocked. We were in room 117 and were disappointed it did not have a refrigerator. We have stayed at this location one/two times a year for the past several years and our rooms on the second and third floor had a refrigerator and even a microwave. Apparently after the renovation (which looks very nice) the refrigerators were removed. A refrigerator is important to us. March 19, 2013
Rated 5.0 out of 5.0 by Good Stay Great place to stay if you are in town for an event at the Greensboro Coliseum. Just one exit away on I-40. Clean room, breakfast was really good, better than other HI Express locations. March 19, 2013
Rated 5.0 out of 5.0 by Stay Good location, good value, very comfortable Good location, good value, very comfortable March 13, 2013
Rated 4.0 out of 5.0 by Manager Rachel is great! I experienced a minor problem with my room, but Rachel came up and fixed it immediately. She was very professional and helpful! March 6, 2013
Rated 4.0 out of 5.0 by Superior staff The staff is welcoming. The breakfast staff was impressive, offering coffee refills and hot cinnamon rolls when they were refilled. We stayed using points but were not offered an upgrade room, which I usually experience. We were offered water and snacks as Priority Club members. Our king room was the smallest I have ever stayed in. It was apparent it was a remodel as the king bed was on a wall with a queen headboard. Very little space to get out of bed on the wall side, and no table/light on that side of the bed. February 17, 2013
Rated 5.0 out of 5.0 by Great experience! Great hotel, friendly staff, would definately stay again! Room was very clean and quiet, great continental breakfast choices. Quick check-in/out. Convenient location. We only stayed one night for an appointment we had to go to early morning in GBO, and if we ever have to go back we will definately stay here. February 6, 2013
Rated 4.0 out of 5.0 by Greensboro Good location. Nice setting. Will stay again when I return to area. January 29, 2013
Rated 5.0 out of 5.0 by Another Excellent Stay Had another great stay at this property. The management and staff was great. January 25, 2013
Rated 3.0 out of 5.0 by No Hot Water keep check on hot water. after a full day at Carwinds 110 degree weather all we wanted to do is get in a nice warm shower and my girls in a bath. But had to freeze them cause there was no hot water after running it for 20min and calling down to the desk there was nothing that they could do being that it was midniteso we had no choice. We also called about it in the Am and we had it before we checked out. Update all T.V.'s on club floor out T.V. was older and made a High pitch sound while it was on. Thanks January 17, 2013
Rated 4.0 out of 5.0 by Clean and comfortable Had a great stay; the rooms are very nice, up to date, and clean. Staff was very friendly. The only issue I had was with the pet policy, it isn't stated clearly on their website that there is a non-refundable pet deposit (and I thought it was quite costly compared to the room). January 7, 2013
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