Rated 3.8 out of 5 by 33
Rated 5.0 out of 5.0 by EduK8r Consistently Good
I have stayed at many Holiday Inn Express across the country. Greensboro East has been consistently very good for me. I really appreciate the acknowledgement of being a points member with a welcome bag. Reception staff have ALWAYS been very pleasant. I would highly recommend this facility to any colleague or friend.
August 19, 2013
Rated 2.0 out of 5.0 by Mackjoy7 Not the best
Went down in the morning for breakfast, I had my plate in my hand scooping eggs and the worker started taking the food away (it was the end of breakfast). I understand there is a cut off time, but thought it was rude of her to practically push me out of the way so she could clean up.
The room was clean and comfortable, but the staff could use a lesson in customer service. Being a Platinum Memer I had hoped to get better service.
August 15, 2013
Rated 2.0 out of 5.0 by Tennistraveler Had stayed in this hotel on 2 previous ocassions.
Not as satisfied as on previous visits. Stayed on 3rd floor as requested but rooms smelled like smoke. Moved from initial room to second room and really no difference except second room had no door jam which made me uneasy about security. Let front dest know and they were going to fix it but did not get fixed while I was there.Maintenance did fix outside side entrance which had no security latch when we checked in. When you check in to a smoke-free hotel you expect to not smell smoke and changing rooms was more trouble than just sticking it out. We were in town for tennis tournament so only in room at night. Stayed 2 nights. I will shop other hotels next time, but would stay here again if only option. Staff was very nice.
August 12, 2013
Rated 5.0 out of 5.0 by katrice great customer service friendly staff comfortable bed
I love Holiday Inn everyone on staff is just wonderful I like the rooms bed the cleaning of the hotel
August 10, 2013
Rated 5.0 out of 5.0 by APGABS Awesome Location
Right off the interstate, front desk staff very friendly and attentive.
August 8, 2013
Rated 4.0 out of 5.0 by Alexander660 Comfortable setting
A few things were out of stock but overall we were satisfied. We understood it was a busy time with major events in the area so in the future the hotel should be sure to be able to accommodate every customers need.
August 4, 2013
Rated 1.0 out of 5.0 by JCC48 Terrible Service
We had a group of teens staying in the hotel at the same time as us. They were part of a sports team which is fine but they ran up & down the halls, stairs all evening clear into the early morning. We went to the front desk twice asking them to please do something. Both times we were told that their coaches were told how they were behaving and they would do nothing. The front desk clerk shrugged his shoulders and said what am I suppose to do. We said perhaps tell them they would have to leave if they didn't stop and he just looked at us.
August 2, 2013
Rated 1.0 out of 5.0 by DDWW Not a great place to stay anymore...
Over the last 3 years my husband and I have always stayed at this hotel for our family reunions during the month of July. The very first time at this hotel was great. Customer service, cleaniness of the room and able to just relax and feel good about the place you will be sleeping in was great. But we have noticed each time we returned service, cleaniness of room was not good. On July 20, 2013 was the worst of all times. As a member I requested and early check-in for the suite we reserved between the hours of 11am to 12pm and we arrived around 12pm the suite was not ready and I was told it would be in an hour so we left the hotel and returned after 3pm and I still had to wait another 15 minutes to see if the suite was ready. What they call a suite and what we paid for is not a suite at all. It really was a regular room that had a very bad odor. The bathroom was not clean at all. the sink had mildew in the drain as well as the shower and the floor was absolutely dirty and looked like it had not been cleaned for a long time. We didn't bother to eat there because if the rooms are bad I didn't trust the kitchen. As a loyal member I will never stay at this Holiday Inn Express again and I'm deeply disappointed in how the management of this hotel has let it go down because once upon a time it was a very nice hotel.
July 26, 2013
Rated 4.0 out of 5.0 by Mary93 Very relaxfull
Enjoyed relaxing and taking a hot bath after a long day of travel. No problems---nice and quiet!
July 14, 2013
Rated 4.0 out of 5.0 by NaspeDude Nice New Hotel
Good quality nights stay for a good price! Quiet rooms and quiet surroundings lead to a nice business stay with dining choices within 15 minutes drive of hotel. Nice staff, helpful, rooms were well furnished and clean.
July 12, 2013
Rated 5.0 out of 5.0 by SuggAvery Honest and Excellent Customer Service Representatives
The customer service provided at the Holiday Inn on Cedar Park in Greensboro, NC was excellent. Customer Service from the front desk to housekeeping was available to make sure our needs were met. The room and beds were very clean and comfortable (great sleep). A/C worked just fine. Very quiet atmosphere (inside and out).
Unfortunately, during the day of check-out, I signed out in a hurry and left a very large sum of money in the room. When I realized I had done so, I immediately returned back to the Holiday Inn to report the incident. To my surprise, the housekeeping staff had already turned the money in to management. Honesty means a lot to me, and I thank the staff at the Holiday Inn/Cedar Park in Greensboro, NC for utilizing that trait. I will return!
July 6, 2013
Rated 4.0 out of 5.0 by Alan67 Teresa @Greeensboro
Teresa was awesome at the front desk when we checked in. We had two rooms and, right there on the spot, she made sure that our rooms were next door to each other.
The hotel was booked solid, but she did a fantastic job to make sure we had what we wanted and were satisfied.
Teresa is superior!!
June 23, 2013
Rated 4.0 out of 5.0 by Norman001 Lost electric toothbrush
I stay at a lot of Holiday Inns and I am very happy with them. My stay at this hotel was as good as most other Holiday Inns - except for the loss of my toothbrush! I left a sonic toothbrush in my room .. my mistake. Later that evening, I drove to a friends house where I would be staying and realized what i had done. I called the hotel straight away, but no toothbrush was found. It was about 8" long, about an inch wide" with a wacking great head on it. How could it not have been found? They are about $120 new. Again, I realize it was my fault for leaving it .. but it amazes me how these large items just disappear? Management say they will forward it to me if it ever turns up .. but I dont expect to see it again. Apart from this, another great, quiet and relaxing comfortable stay at the Holiday Inn. Thank you.
June 19, 2013
Rated 4.0 out of 5.0 by Mamafile Surprisingly nice
After reading previous reviews I was really worried about this hotel but I was pleasantly surprised. Rooms were clean and comfortable. Nothing fancy as it is an older property but it fit my needs.
June 10, 2013
Rated 5.0 out of 5.0 Large clean room with very comfortable bed and great service
I was pleasantly surprised to have such a modern and updated room. The breakfast was fresh with a wide variety of items so it can satisfy everyone. Everything was clean and comfortable. The staff was very friendly.
May 31, 2013
Rated 1.0 out of 5.0 by terry1959 Horrible Bed and noise awful
The bed was so Hard I felt like I had slept on a rock all night.
I checked out a day early because of it and was charged for
the extra night anyway.
People were slamming doors and running down the hall all
night.l It was the worst motel night ever and I have stayed
in a lot.
April 29, 2013
Rated 5.0 out of 5.0 by GoatChick95 Excellent stay
Very clean and spacious room. Easy access to amenities. Very friendly and helpful staff. I would recommend this location to anyone.
April 15, 2013
Rated 5.0 out of 5.0 by Mo13 Great Location
The location was relatively new and it was the “cleanest” Holiday Inn Express I have stayed. Quiet, secluded and comfortable was the feeling.
March 27, 2013
Rated 3.0 out of 5.0 by Flapjack Key entry to room
I stayed two nights and had to have my key card changed 5 times. Upon leaving the housekeeping service told me that they always have trouble with the lock on my room's door. I would think that the management would have had this corrected if others have complained in the past. Make sure you check your cards before carrying your luggage to the door and cannot enter.
February 28, 2013
Rated 1.0 out of 5.0 by MONKEYDOG1 out of the way way way out of the way and lumpy bed and pillows as a bonus
Typical holiday inn express hard lumpy bed and piollows
sorry but i am giving up on HI EXPRESSES
over priced and uncomfortable
January 28, 2013
Rated 2.0 out of 5.0 by Mobg Room
The carpet was dirty. I had white socks on and after walking around on the carpet and in the bathroom, the socks becamed dirty and brown. The bathroom toilet ran and didn't flush properly. The spigot for the tub was broken and an attempt to chalk was apparent but didn't work. I arrived around 11 pm after traveling from NY since 1 in the afternoon. I was exhausted and learned that I had forgotten my toothpaste. When I called to have a complimentary one delivered, as promised in a sign in the room, I was told that there was no employee to deliver it to my room. I was exhausted and had already changed in my pjs. So that was quite disappointing.
January 22, 2013
Rated 5.0 out of 5.0 by DaveV Great, but fix those scrambled eggs
Great value, nice clean rooms, but please teach that gal how to prepare scrambled eggs! Scrambled eggs should not be soild and cubed. :)
December 18, 2012
Rated 5.0 out of 5.0 by NealeO Another Great Stay
Yet another great stay at the HI Express. Super comfy bed. Quiet room with plenty of space for 4 days. I will stay there again.
December 12, 2012
Rated 2.0 out of 5.0 by MDM55 Not Impressed
This is sort of a bizzare hotel but I cannot remember all the issues because I have spent so much time on the road. While the staff was friendly, when I got to my room the hallway, as I entered, was almost as big as the room itself. My toilet had an oblong base with a round seat attached to it which was awkward. The worst thing was the wireless internet which seemed non-existent. I called the help line and their only response was that it was my ipad's fault. I have traveled five out of the last ten weeks and this is the only location I have had an issue with my ipad. Everywhere else I have stayed (including other HI hotels) has been fine. Even in the lobby the wireless was problematic. There is something else going on there but no one was really interested in addressing it seriously. This location is also somewhat difficult getting to. Given these issues and that I need the internet to do business in the evenings, I won't stay here again.
December 3, 2012
Rated 5.0 out of 5.0 by beach4fun Nice Room
The room was very clean, the bed was very comfortable, one of the best Holiday Inn express I have every stayed at, the staff were very friendly and knowledgeable about the area. Quick service when I checked in, enjoyed the goody bag, there is items in there I actually enjoyed. Thank you for a pleasant stay,Ii will be returning there on my next business visit. One final note I felt safe leaving my car in the parking lot, lots of lights.
November 20, 2012