Rated 4.3 out of 5 by 152
Rated 5.0 out of 5.0 by Slick23 Love the Breakfast
Great stay for business/leisure at his hotel. Room was spacious and clean and the bathroom was large. Staff was friendly and accommodating. convenient location. About 10 minute drive to downtown Greensboro. Close to the highway but not noisy. Would book again if in the area.
April 14, 2015
Rated 5.0 out of 5.0 by kaiser3533 Greensboro NC
Pleasant and courteous staff; breakfast food was average; eating area staff very attentive
April 14, 2015
Rated 4.0 out of 5.0 by Laura123 Hotel staff was great
Overall the hotel was fine. It was clean and the staff was helpful. There were a few maintenance issues with the room. We did not feel it was worth complaining about because it was not worth changing rooms, just inconvient.
April 5, 2015
Rated 5.0 out of 5.0 by srta Great accomodations
Only stayed 1 night but thoroughly enjoyed it. Had a good night's sleep and the complimentary breakfast was excellent. The only downside is the coffee. I have yet to receive a good cup of coffee at any hotel. I certainly would stay again.
April 1, 2015
Rated 5.0 out of 5.0 by dicko studly breakfast
attendant very efficient, interactive and friendly
March 30, 2015
Rated 5.0 out of 5.0 by Contented Traveler Excellent location; comfortable room
My spouse and I stayed here on a business trip. Hotel is well situated just off interstate. Excellent breakfast options for price paid. Comfortable room. Cooperative, helpful staff. Recommended without reservations.
March 28, 2015
Rated 1.0 out of 5.0 by Arthur T Thin walls, noisy, dysfunctional heat and air system.
If you don’t mind the fan blowing on the heat or air system 24/7 while trying to regulate the temperature and have earplugs then this property is for you.
When the desired temperature is reached the compressor cuts off but the fan continues to blow air. Some may like this feature but the constant blowing of air makes me sick.
When I complained that the fan would not cut off they offered me another room. Fortunately, I checked the system in the new room. It functioned the same. Why change rooms?
I made a request to have the General Manager call me so I could mention the flaw in the system. The GM did not call me instead she compensated me with a free night. I guess my concerns didn’t warrant her time or effort to listen to me.
My complaint was that the constant running of the fan was an issue for me. The solutions provided by the staff and via message from the GM were to turn the system off. I applaud the GM when she says she spent a night in the room and had no issues with the system. She must be used to a noisy fan blowing all the time, or she is trying very hard to make light of a known issue they are not prepared to resolve. In all of my travels I have never been exposed to a system where the fan has to run the fan steadily. The staff seems to think that is normal.
I was far from pleased with an email conversation with the GM after I departed. She once again stated turn the system off but would fail to acknowledge any kind of issue.
A General Manager represents IHG as well as the company that owns the Hotel. When you can’t take the time to return a call to one of your customers and you avoid the actual issue then I lose all respect.
March 25, 2015
Rated 2.0 out of 5.0 by Greenieguest no review
no review for my stay, have stated problems with hotel and left message with manager, who has yet to return my phone call but hopefully this can be resolved in the near future
March 25, 2015