Rated 4.5 out of 5 by 186
Rated 5.0 out of 5.0 by modtchr Great Value
I cannot stress how clean this room was. I am amazed at the overall atmosphere of the hotel. Everyone was so kind, and there is a sense of professionalism and pride in the hotel environment. I highly reccomend this hotel to those who are traveling for business and pleasure.
June 30, 2015
Rated 2.0 out of 5.0 by beula breakfast carnival, understaffed evening desk
Breakfast was a free for all every morning, comparable to the rush you see when the pinata is finally broken open. Getting service for anything in the evening is very slow, and after several rings of the phone you are met with a response "I am the only one here and I will try to get to you as soon as I can". I stayed the entire week, and the 'managers reception' is on Tuesday only, which happened to be the only day I was late at work. This isn't an effective strategy if you are trying to make your rewards members feel special. You want to make a rewards/honors member feel special then give the,m some special attention. The managers reception gives rewards to someone that checked in for one evening on Tuesday, yet I was there for the entire week and that was not considered. A group of 5th graders could come up with a better strategy than that.
June 30, 2015
Rated 5.0 out of 5.0 by SOCCERMOM1323 NC SOCCER
GREAT HOTEL, FRIENDLY STAFF, FANTASTIC BREAKFAST SELECTION. JUST WISH I WOULD HAVE BEEN GREATED AS AN ELITE IHG MEMBER AND HAD A ROOM WAITING FOR ME AFTER TRAVELING 7 HOURS. AFTER THE INTIAL LET DOWN - IT TURNED OUT TO BE A PERFECT STAY!
June 24, 2015
Rated 5.0 out of 5.0 by sonch Consistently positive experience at this location
We have stayed at this location on multiple occasions over the past 6 years and each time the experience has been overall positive. Clean room, friendly staff, safe property. The only thing that would make it better is if it was located in an area that had sidewalks or some place to walk outside.
June 23, 2015
Rated 5.0 out of 5.0 by HartKG Comfortable Stay
As one that lives in hotels most part of the year for the past 20 years and this being my second visit to this property - The beds are very comfortable and location to airport fantastic. There are plenty of places to eat within walking distance. TV channel selection is great. Pillows were very fresh and comfortable. No noise in room from outside.
Only complaint is breakfast food choices are becoming the same at all brands of hotels. Sure would be nice to see a hotel brand step out of the box and offer something new.
June 19, 2015
Rated 5.0 out of 5.0 by dan654321 Recent Business Trip
I stay frequently at this HI Express. The place is nice and clean. Staff are very helpful and polite. The location is convenient to the airport and about 10 miles from downtown.
June 19, 2015
Rated 4.0 out of 5.0 by nicoya AC Issue/Front Desk Help
The A/C unit was not working. I called front desk and within 5 minutes, a gentleman named Victor was in the room, fixed the unit and even waited a few minutes just to make sure that it was working properly. The lady at the front counter was very helpful too.
June 18, 2015
Rated 5.0 out of 5.0 by Bodie623 Friendly and very clean
Great place to stay. Outside and inside area very clean and neat. I stay here a lot and never had any issues.
June 17, 2015