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Rated 4.5 out of 5 by 170 reviewers.
Rated 5.0 out of 5.0 by Felt like I was at the spa.. I really enjoyed my week spent at this hotel. The staff was extremely friendly. The room was spotless and the bed was so comfortable I found myself taking "naps" alot of them actually...The "continental" breakfast was more of a buffet style with a wonderful variety of food choice. The late night freshly baked cookies were perfect for a nighttime snack. This hotel is surrounded by plenty of restaurants and shopping. I will be back and I'm truly looking forward to it!!! November 18, 2013
Rated 5.0 out of 5.0 Comfortable and Great Service Wonderful place to stay and I slept very well. Customer service was on point and very attentive. Great atmosphere and would certainly recommend for others to come and stay there as well. November 5, 2013
Rated 2.0 out of 5.0 by Disappointed Didn't get a morning paper. Several roaches in stairwell. November 3, 2013
Rated 4.0 out of 5.0 by Good location. I picked this place because of the location, which is fairly easy to get to considering the area it is in. The bed was very firm so I did not sleep well and that is the only real problem I had. November 2, 2013
Rated 5.0 out of 5.0 by Great stay Friendly staff. Clean hotel. Complimentary breakfast. October 30, 2013
Rated 5.0 out of 5.0 by Fantastic The stay at this location was excellent!! The staff was wonderful and the location was nice. October 27, 2013
Rated 5.0 out of 5.0 by The Right Place Although the Clemson Tigers lost Saturday night - we still enjoyed our stay...the staff was friendly, professional and courteous. Thank you October 24, 2013
Rated 5.0 out of 5.0 by Overall experience Our three day, two night stay was excellent. Having a full breakfast, so very nearby was perfect. All services were rendered in a very friendly, professional way. Access to downtown, and nearby attractions in Greenville were close enough, and the staff help provide suggestions and directions as needed. We enjoyed our stay. Thanks. October 22, 2013
Rated 2.0 out of 5.0 by Great room, service could have been better We checked in around midnight after a long day of travel. We're IHG Rewards members this was not acknowledged at all. We were not offered a 1pm checkout, and when asked, the person at the desk seemed surprised, but agreed and said he would take care of it. The next morning we were alarmed to hear the phone ringing at 11:30am and was asked if we needed an extended checkout. We told the desk staff that we asked for a 1pm checkout and it was taken care of upon check in. The desk staff person said it wasn't a problem, but didn't offer an apology for the inconvenience or the lack of accountability of the other staff member. We have stayed at many Holiday Inns and IHG chains all over the US and this was below average service; while it may seem like a small thing, they have our business loyalty because of the service they provide as IHG members. This location has a high standard to meet and is not yet attaining it. October 20, 2013
Rated 5.0 out of 5.0 Good folks All good. Especially breakfast crew. Friendly and helpful. October 18, 2013
Rated 5.0 out of 5.0 by Great Stay What a great stay in the Greenville HIE. Very friendly staff, especially the front desk group. Rooms very clean. Breakfast by far was the best I have had at any HIE. The only thing I can think of is more pillows on the bed. October 10, 2013
Rated 5.0 out of 5.0 by Business trip Great location and even better with the two new restaurants in front of this location. I always feel truly appreciated when I stay there. October 9, 2013
Rated 5.0 out of 5.0 by Great all around!!!! The room was great the upkeep on the whole hotel was great but the staff and the service they provided was top notch wonderful October 9, 2013
Rated 4.0 out of 5.0 by Enjoyable stay The staff were very friendly. The room was spacious and well apportioned. I was in room 218 and all heard the whole time was the elevator going up and down. I had inquired with a gentleman names Tom at the front desk about the noise. He was going to check into the source if the noise and get back with me. I would have switched rooms but ha already settles in. Nice place to stay if the will address the noise. October 7, 2013
Rated 4.0 out of 5.0 Twin Peaks in your front yard Hey the bestest thing about this HI Express is that there's a Twin Peaks within stumbling/crawling distance, right in front of the hotel. October 2, 2013
Rated 4.0 out of 5.0 by Quick stayover while travelling on vacation We stayed at this Holiday Inn Express while travelling through SC. Overall, it was a pleasant stay . . . the room was clean, the beds and pillows were very comfortable, and the breakfast was very good. They had a good selection of foods, including hot breakfast items. The staff was more businesslike, not rude, but not overly friendly. Our stay the night before at another Holiday Inn Express had an exceptional front desk clerk, so my impression is based on her being extra friendly. This would not keep me from staying at this location again, but it seemed more like they were just doing their job, not enjoying their job. October 1, 2013
Rated 5.0 out of 5.0 by Comfort and friendliness Our stay at HIE was very outstanding for ahotel of this value. the staff was friendly and helpful and the site was clean and comfortable! October 1, 2013
Rated 5.0 out of 5.0 by Great hotel Very friendly staff members and rooms were nice. As this was a short stop on a long trip back up North it was great to check-in and rest for the night. Breakfast was good and staff were friendly. Would recommend to others. September 21, 2013
Rated 5.0 out of 5.0 by Great stay This was just a stop over for one night, but the hotel was very clean and the staff very friendly. Good value for money. September 17, 2013
Rated 4.0 out of 5.0 by Streming Very nice property. Desk clerk was friendly and efficient. Nice to have that experience. September 5, 2013
Rated 4.0 out of 5.0 by Comfortable. Not far away from the airport. Comfortable, clean and spacious room. Located not far from the airport. Good breakfast. Helpful staff. September 1, 2013
Rated 5.0 out of 5.0 by One of the best hotel experiences I have ever had The moment we walked into the lobby, we were treated as distinguished guests. Front desk personnel were very friendly & made us feel welcome. Check in was completed in less than 5 minutes. Upon entering our room we were utterly amazed at how comfortable & beautifully decorated it was. The first time I laid on the bed, I never wanted to get off of it. One of the most comfortable beds I have ever slept on. The bathroom was stocked with plenty of soft fluffy towels. The room had a coffee pot with a great selection of coffee/ tea. There was also a refrigerator, microwave & free Wi-Fi. The next morning we went into the breakfast area, but since II am on a low-carb diet, was unable to eat what was provided. The breakfast bar was fully stocked with fresh eggs, bacon, sausage, breads, yogurts & plenty of fruit. Plenty of coffee & a make-it-yourself pancake/waffle station. If we ever have a chance to go to Greenville again, we will definitely be booking a room at this hotel. We had no problems getting into the property or getting out. There are plenty of places to eat and shop up & down Woodruff Road. August 28, 2013
Rated 5.0 out of 5.0 by Great Place to Stay! Awesome breakfast! Great Staff!! My son was hungry at night - the front desk clerk got him an apple!! Beds are so comfortable! the Pool was great! We had it all to ourselves! August 28, 2013
Rated 5.0 out of 5.0 by Wonderful hotel! My daughter, her two friends and I stayed at this Holiday Inn Express for one night. We had a wedding to go to in Travelers Rest and this seemed to be the closest, least expensive, but safest hotel. It is very clean, the rooms are clean, the breakfast was well stocked and very good and the staff was just excellent. Very kind and helpful. August 28, 2013
Rated 5.0 out of 5.0 by Great Hotel My family and i enjoyed our stay. The room was nicely furnished and the bed was comfortable. The hotel compared favorably with the other hotels where I stayed during the past months. August 25, 2013
Rated 5.0 out of 5.0 by GREAT PLACE TO STAY STAFF AND ROOMS ARE GREAT. THE STAFF IS ALWAYS VERY HELPFUL. August 25, 2013
Rated 5.0 out of 5.0 by Highest Quality Service I was a little concerned when I booked this property, because I didn't know anything about the area. However, once I stepped inside, every concern I could have had was removed. This was the friendliest staff I have ever encountered with my decade long membership in Priority Club. The owner, even offered to drive us downtown or have someone from his staff drive us there. I told him I was fine with taking a cab, and he called on in immediately for us. All of the front staff was equally as helpful with sights, food, events, etc.... This has to be the best service of any I have stayed. James Jae Elwell August 20, 2013
Rated 5.0 out of 5.0 by Great motel I really enjoyed my stay & would suggest you check it out if visiting the Greenville area August 17, 2013
Rated 4.0 out of 5.0 by Great Stay Even under renovation stress, the staff was very attentive and accommodating. July 31, 2013
Rated 5.0 out of 5.0 by Great Service When my husband and I arrived we did not have our Priority Club information. By the time we got our luggage the girl at the desk had not only found it, but had already credited our account with the points. I regret I did not catch her name. Debbie made sure everything was clean and fill for breakfast. One day someone came in late after she had cleaned the room and put all the food away, no matter to Debbie, she asked the couple what they wanted and she got it for them. She was a joy to talk to each morning. We always look for Holiday Inn first when traveling, these two women are the reason why . I must say that ALL of the staff were friendly and accommodating. July 16, 2013
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