Rated 3.7 out of 5 by 54
Rated 2.0 out of 5.0 by Shucks Detour Ahead and Work Zone
I have never seen some of the things have that I have experienced while traveling on this trip. I had to change rooms 3 times to get a room that had all the furniture. I also had to carry all the luggage up and down the steps due to the elevator not working for a week. While leaving I dropped a few items on the floor. A housekeeper standing by seen that the items had fallen and just said "FUMBLE". I would of thought they might of answered and said " Let me get that for you or Can I help in any way" Never once did they make the bed due to having a personal pillows on the bed. We would have to go and daily get a vacuum to clean the floors. I wish I would have stayed somewhere else. The internet didn't work at all and when I tried to find a number to call and get some help know one could give me the number. I am a IHG member and stay about 100 nights a year in IHG only hotels. I had ask for a 1:00 pm check out and they assured me that it was no problem. While leaving I just wanted to take a quick run thru to make sure that I got all my belongings. I went to the room at 12:15 pm and was locked out. I just slide the key under the door and left. Just expected more from this stay.
December 9, 2013
Rated 3.0 out of 5.0 by AP2013FLA Not good, not bad.
The staff was helpful and friendly enough. The elevator was broken for the entire weeklong stay, and is still broken. So carrying all of your luggage up to the third floor when moving in/out is not good. The breakfast is pretty good and clean. The room was pretty clean. The staff ignored the "do not disturb" sign on our door because they had to deliver a box of tissues right then? The location is very convenient to the highway and all parts SW Columbus.
December 3, 2013
Rated 1.0 out of 5.0 by RATechTraining Construction zone
Property is currently under major renovations. West wing of 1st floor was nearly totally demolished, elevator was inop. Room was very noisy due to proximity of highway.
December 1, 2013
Rated 1.0 out of 5.0 by MedicalStudent GROSS: Human Booger on Shower Curtain, Yellow Stained Pillows, Broken Heater
I chosed to stay at this Holdiday Inn Express after having a positive experience 2 weeks ago at a Holiday Inn Express in Litiz, PA. Bad Mistake. There was what appeared to be a bloody Human Booger smeared on the inside of the shower curtain. GROSS. The pillows - not the pillowcases - had yellow stains on them. ABSOLUTELY GROSS. The heater in the room was malfunctioning and the room never heated up. The faucet would not shut off but instead had a constant stream coming from it even when shut off firmly. There were multiple mystery stains on the carpet. I am upset that I spent way to much to stay in this sub-standard hotel. I had a very important interview the next day in Columbus. I did not relax and did not wake up refreshed. I had to focus on my interview and get up and out of this dirty hotel early in the AM thank God. I really hope Holiday Inn reads these reviews and fixes both these problems with this hotel and with me, their customer. If Holiday Inn does not do anything to ammend my complaints, I can guarantee they have lost a customer for good.
November 19, 2013
Rated 2.0 out of 5.0 by randy6984 Too much highway noise.
Very close to the highway and the remodeling smells were too much
October 31, 2013
Rated 2.0 out of 5.0 by melmel7399 Under construction
They neglected to tell me the hotel was under construction and that pounding with a hammer right about my room would begin before 9am. I asked if they could stop but it didn't. Other than that it was a nice hotel.
Also, I left a tablet charger and called 20 minutes after leaving there but they said they didn't have it.
October 28, 2013
Rated 5.0 out of 5.0 friendly staff
From check in through stay and check out, the staff at this facility were friendly and polite. Even though the facility was under construction during my stay, I experienced no inconveniences from the construction process.
September 29, 2013
Rated 5.0 out of 5.0 by Howyoudoin Very good staff
Property under construction, staff more than makes up for any inconveniences, will stay again!
September 23, 2013