Rated 3.0 out of 5.0 by bp1901 Grove City, Ohio
Under renovation. Lobby was quite dirty. Did not appreciate one of the tile workers talking loud enough for my children to hear him say a curse word.................a minor one, but none the less, a curse word and unprofessional. Mattress was VERY uncomfortable and definitely needs replaced. Other than that, pretty decent place to stay. Check-in lady was very nice, but no recognition for me being a Platinum member. Definitely needs a whirlpool/hot tub in pool area.
May 3, 2013
Rated 2.0 out of 5.0 by CK1469 Under construction
I have stayed at this location multiple times but will be the last. The lobby was under construction with tile cutting and hammering starting at 8:00 AM. I work evenings and got very little sleep during the day. It would have been professional to warn customers about the construction and noise ahead of time.
April 30, 2013
Rated 3.0 out of 5.0 by BigJohn3 Under construction
The hotel seems fine, but there is renovation going on, so expect some noise from that. Otherwise typical Holiday Inn Express. Staff was fine, room was average. I was a little disappointed that I didn't get an upgrade being a platinum member, but no big deal it was just two nights.
April 22, 2013
Rated 1.0 out of 5.0 by TerriG poor service and stuck in smokey room
I stayed at this property and was initially placed in a handicap room because they were overbooked and could not put me in the room I requested when booked. So I was put in a smoking suite which was very smoke filled. Internet did not work all night. The front desk clerk tried several times to assist me without success. The tech support number never called back. The room was noisy as it faced the highway. As I was leaving, I spoke to the manager about my concerns and at that time, notice my priority membership was not added. The property mgmt. assured me they would get it added immediately. Never happened. Had to do it myself. The stay would've been better if I would've been able to use the internet for work. :/ Room was smelly but it was clean.
April 8, 2013
Rated 5.0 out of 5.0 by aworldtraveler2013 Great smell of bacon
Enjoyed our stay, especially after the HEI Syracruse disaster... Person at breakfast cheerful.
March 22, 2013
Rated 4.0 out of 5.0 by BreadPuddin Great location and value
Seriously, this is a great location. Close to shopping malls and decent restaurants. The staff is friendly and helpful. I've stayed here many times and have not had a bad experience yet.
March 20, 2013
Rated 4.0 out of 5.0 by VWr32 Good Location - Friendly Staff
After a long day of traveling, it was a pleasure to be greeted by very friendly front desk staff. The room was bright and cheerful, with handsome contemporary furnishings. Lots of choices for restaurants nearby. Only downside was a slightly noisy heatpump outside. (The room was so quiet that the heatpump was noticeable.) The breakfast is one of the reasons I stay at Holiday Inn Express and this hotel had the expected choices. The lobby was being renovated when I visited - I look forward to seeing it completed. Did not use the pool or fitness center, but they looked inviting.
March 16, 2013
Rated 5.0 out of 5.0 by lindsey64 comfortable bed and great service
Very nice hotel. I always stay here when in Grove City
March 14, 2013