Rated 3.6 out of 5 by 64
Rated 3.0 out of 5.0 by tbran not insulated very well
ok, I loved everything about this hotel except the paperthin walls. I could hear every single sound coming from the room next to me. And I found hear/feel every step above me. This hotel does not meet Holiday Inn Standards in how poorly the walls are insulated in my opinion. I have never noticed a problem like this at other Holiday Inn Express's.
February 8, 2014
Rated 5.0 out of 5.0 by Bigbuddy1 Nice Place
When I am in the Columbus Ohio area I always stay at the Holiday Inn Express. The staff are friendly and helpful
January 28, 2014
Rated 5.0 out of 5.0 by tbran nice hotel
A nice hotel. No complaints. I recently stayed for almost a week and had zero problems during my stay.
January 21, 2014
Rated 5.0 out of 5.0 by richstu63 Good Hotel
Very nice Hotel and friendly staff. Stayed one night and used pool and had breakfast. Everything Good.
January 4, 2014
Rated 5.0 out of 5.0 by Dot G. Newly Renovated, Very Nice
We've stayed at the Holiday Inn twice on our way to KY. The staff couldn't be nicer and very helpful. It has been newly renovated, with all the amenities. Best of all they have lights in the room that you can actually read with!
January 1, 2014
Rated 3.0 out of 5.0 by BkslgivemeAbreak Not ready
Why did they out me in a room that clearly was not completely remodeled.
The mini frig and microwave were not installed.
December 22, 2013
Rated 4.0 out of 5.0 by RMB51 Location Changes
The facility was under renovation so the value was a little less than other locations. The facility was in the middle of the changes.
The staff had to deal with several issues that they handled with excellent skill. (No refrigerator in room, remote to the TV not working)
I would have liked to have seen something on the Web site that would have mentioned the renovations and changes.
December 17, 2013
Rated 1.0 out of 5.0 by Upsettraveller Worst experience ever
Arrived to find the hotel under construction. Elevator did not work, missing furniture in the room, loud noise from construction, paint smell everywhere. Staff did not follow thru when I requested a fridge. The Reno is a cheap splash job with poor quality furniture, and did not even replace bathtubs or toilets that were in poor condition. Rooms were smaller than normal and had a poor set up if you had to do any work from your room. HVAC did not work well. No closet doors . It really just looks like an old hotel with fresh paint. Breakfast was another debacle, no milk containers or fresh fruit. No staff around to get help. One of the days, the hot items only included bacon - no eggs.
The place is a joke, the staff don't care, and the ownership group is clearly in the wrong business. Sent complaint to IHG, another joke. They acted like the problem at the hotel was a surprise. No compensation was ever offered - even after I asked for a break. Will never stay in one of their hotels again.
December 15, 2013