Rated 4.2 out of 5 by 210
Rated 5.0 out of 5.0 by impastorsteve Another GREAT experience at HI Express
Stayed as part of a group reservation and received excellent service in advance of our stay. Once we arrived, the staff made every effort to ensure a comfortable stay and positive experience for our group. Rooms were very comfortable, amenities were readily available and the FREE breakfast was excellent! Will look forward to our next stay.
April 13, 2015
Rated 5.0 out of 5.0 by karalu Upgrade just when we needed it!
We had such a frustrating day of travel - construction delays, accident delays (not our accident, fortunately), and just all around long day. We got to the hotel late, just as 2 others also arrived. The young lady working at the desk was the only one around, so we had to wait. I don't know if this is why she chose to upgrade us, but she did - and we were so appreciative. She had excellent customer service, and patiently answered the questions of those checking in ahead of us. She apologized to us for having to wait. She was extremely professional - I didn't catch her name, but I'm sure you can look up who she is, she deserves some kudos! (Night shift, March 30)
The room was clean and comfortable. Breakfast was great. We enjoyed sleeping in a little before getting back on the road. We have now stayed at 3 different Columbus-area IHG hotels, and this is the one we will come back to - when a room is available! It was sold out on our way back through, so we'll have to do a little better planning next time. :)
Thank you for a great stay!
April 13, 2015
Rated 5.0 out of 5.0 by Babas655 Traveling cross country
Holoday Inn Express is a great hotel for when you are passing through, college tours, etc. I always use them for these quick, comfortable stays. The cinnamon rolls are great.
April 13, 2015
Rated 4.0 out of 5.0 by kamikaze13 good stay
After a long day of fun with friends in the Columbus area we got back to the hotel later than anticipated. Check in was smooth and fast. we were tire and getting to our room quickly meant the world.
April 10, 2015
Rated 5.0 out of 5.0 by ynnek Comfortable bed and great service
The room was good with extras, like the frig. microwave, TV, etc. It was strange that the sink was not in the bathroom. House cleaning did not move the furniture to sweep and it was a little dusting in areas of the room.
April 9, 2015
Rated 5.0 out of 5.0 by wildbill04 nice upgrade
was upgraded to a suite,,,very nice and friendly staff
April 8, 2015
Rated 4.0 out of 5.0 by DPea263061 Nice hotel
This was a great hotel for our needs. Conveniently locaqted right off of I-71 and near to many shopping and restaurants. The hot breakfast was great and although it was a busy weekend when we sayed, it did not appearto be that busy. Saff were friendly and courteous and we would defniely stay here again.
April 5, 2015
Rated 5.0 out of 5.0 by Don H Great staff
Everyone was friendly and helpful. I had to leave at 5:00 am they were just starting breakfast the staff couldn't have been more helpful..
March 31, 2015