Rated 3.0 out of 5.0 by Kingdom Traffic Noise
Because of Traffic noise, had to close window, then became to hot to sleep.
June 17, 2013
Rated 5.0 out of 5.0 by Glmcb Graduation stay
Excellent service from all staff who went out of their to make us welcome. Breakfast first class.
June 7, 2013
Rated 5.0 out of 5.0 by SpikeKent Freedom
This is one of the very few hotel brands the still offer smoking rooms, this is a major benefit. this allows me to get on with my reports whilst still having the freedom to enjoy a cigarette in my very comfortable room. I have also found all the staff to be wonderfully helpful, friendly and accomodating, they also have the 'can do' attitude that is, sadly, quite rare these days.
I highly recommend this hotel, this has been my 3rd stay and the hotel and all it's people continue to deliver the excellent service I have become used to.
May 27, 2013
Rated 4.0 out of 5.0 by Flip135 Very comfortable bed & fluffy White towels
Close to Motorway and very impressed with the rooms. Beds were very comfortable but could have done with blanket as it was a wee bit cold in the room. Bathroom beautiful & clean with lovely WHITE fluffy towels. Staff very friendly & helpful.Would recommend to friends.
May 13, 2013
Rated 1.0 out of 5.0 by Bobmanc Beware wet bathrooms
Stayed here May 2013, only room left had a disabled accessible bathroom. The bathroom was supposedly a wet room, it stank ! The floor was filthy, the tile grout lines were filthy, the grab rails were rusting and had never been cleaned and when you started looking closely, nothing had been cleaned in the nooks and crannies for a very very long time. (Hotel if you read this try looking at the shower hose under the shower valve, never been cleaned since installed!!!) Not the standard of a holiday inn express can only expect the rest of the hotel is better, although wouldn't try again.
May 8, 2013
Rated 1.0 out of 5.0 by Mark17 Disappointing!!!!
I would often use this hotel for the convenience of its location and the ability to meet up with other collegues travelling in from across the UK for a meeting in the local area. I am a priority club member and value the loyalty of a brand I have come to know and trust, However, I have taken the decesion to stay well clear of this hotel....The reason being, excessive noise levels from the traffic, the hotel is sat on top of a retail park including a supermarket (24hrs) the constant churn of traffic from the busy by-pass and rounabout next to the hotel heading for the M74. Furthermore I recommend anyone to avoid Thursday nights due to the nightclub situated 200 metres down the room, the decibels thumping from the club could be heard in my room until 3am....I could feel a slight vibaration around the room (not sure if this applies to Fri/Sat/Sun).
April 27, 2013
Rated 4.0 out of 5.0 by Sue1871 good food, efficient service
A good meal in the restaurant in the evening and the receptionist and bar staff are very prompt and helpful. The bed is not the comfiest I have slept in but it's ok. Rooms are clean and airy, relatively quiet location even though its near a busy road it's not that noticeable.
April 22, 2013
Rated 3.0 out of 5.0 by DJP72 Review
Overall the hotel was clean and finished to a reasonable standard. Staff were friendly and efficient and all dealings were hassle free. Bathroom was to a high standard although the bed had seen better days as it dipped in the middle when sleeping on it and became contoured much like a spoon - very uncomfortable! Benefits from central location although some traffic noise from ringroad which runs two sides of building. Not air conditioned and no freeview TV. Overall reasonable value for money.
April 18, 2013