Rated 3.8 out of 5 by 60
Rated 2.0 out of 5.0 by Nancy71 Did not meet expectations for Holiday Inn Express
When traveling to unknown areas we like to stay at Holiday Inn Express as we know we can expect exceptional cleanliness, friendly & helpful staff, and amenities that we enjoy. However, this one did NOT meet ANY of our expectations. Hot tub did not work, pool and pool room were dirty and staff were not attentive or caring about our concerns when mentioned! Found hairband on floor nex to bed, and carpet in hallways were stained, and heard dogs in rooms! Will NOT stay in this one again! Very disappointed!!
March 17, 2013
Rated 3.0 out of 5.0 by AOPKT dirty socks
One would question how well a room has been cleaned when you fine a pair of dirty socks on the floor.
The girl at the counter on check in was mechanicaly polite, but seemed distracted and not very attentive.
At check out I was going to tell them about the dirty socks, but there was a sign on the counter that they would be back shortly and I did not wish to wait.
The referigerator in the room rattled when it ran. A little distracting.
Holiday Inn Express usually has fairly comfortable pillows, but these needed to be replaced
Hotel seemed busy but the girl at breakfast did a good job keeping up with the rush.
Hotel was average for normal travel compairing to other chains, but below the standard I would expect from Holiday Inn Express.
March 16, 2013
Rated 2.0 out of 5.0 by vec3 tired hotel, thermostat broken
carpet is worn and dirty, weak breakfast, hotel is a poor value and below holiday inn express standards
March 14, 2013
Rated 4.0 out of 5.0 by LongDistanceCaregiver54 Hardeeville-Hilton Head Holiday Inn
I was heading south because my dad was in the hospital. I was trying to drive as far as I could from Northern Virginia. It was getting dark and I called my husband at home for a recommendation. He remembered staying there once before when he went down to visit my folks on his own. When I first drove up, I noticed a great deal of 18-wheelers parked there. At first being a lady on the road by myself, I was a bit nervous about staying. It was a pleasent surprise to stay there. They had a tray of cookies out earlier (I got the last one) Everyone I met staying there, (truck drivers included) were polite and pleasent. I thought the noise from the trucks running, and leaving early the next day would disturbed my sleep. My room was on the second floor in the front. I slept well and did not hear them leave at all. My room was very clean, relaxing and restful. Love their king size bed! I also had a hotel coupon which made the stay reasonable! I would stay there again!!!!
March 10, 2013
Rated 1.0 out of 5.0 by CJC72 Train horn all through the night
When I arrived there was a comment card already filled out in the room from a guest 5 nights before. So when I read his comments about the train that comes through every hour from 8 pm to 6 am blaring its horn I was not very pleased. Right on Cue at 8 pm the train horn started. Except instead of every hour from 1 am to 3:30 am it blared every half hour. Got absolutely no sleep after driving 6 hours to get there and having to get up early to drive 4 more.
Was hoping to have a hot pancake breakfast like all the signs in the elevators said but when we went to breakfast the machine was broken. As we were leaving someone showed up to fix it but by then we had to get on the road. Would never stay in this hotel again.
March 10, 2013
Rated 5.0 out of 5.0 by Richard59 Clean, pet friendly stop
I go out of my way to stay at this hotel. The pet friendly rooms are clean and the personnel professional and welcoming. It is quiet and perfect for a traveler that needs to get on the road early.
March 5, 2013
Rated 4.0 out of 5.0 by miketeri72 Clean hotel
Nice hotel, but the train is disturbing when it runs through at night and there are no retaurants nearby except for dominos and a sub shop
February 11, 2013
Rated 5.0 out of 5.0 by Kokomo Dog friendly
Very nice place. Clean and accommodating for our pet. Slept well.
February 6, 2013
Rated 4.0 out of 5.0 by bsdds nice place for a stop over
For the most part this is a good experience. The staff seemed a little unattentive and I got the impression perhaps, new. We were not given our HIE "goody" package and in fairness, we were drive ups, not reserved. The room was up to the usual HIE standards as was the breakfast etc. There is just not a lot of choices for a meal in the immediate area and this would certainly not be a destination point for us.....but like I said in the review title.......
February 1, 2013
Rated 2.0 out of 5.0 by srrn Disappointed
I stayed here on abusiness trip as it was convenient to my meetings. The computer didn't work properly so i wasn't able to print what I needed. I didn't bother asking because in the past,hotel desk clerks generally aren't IT experts.The hallway (3rd floor # has a smoky/musty smell. The room I was in #305) had a musty-smelling shower curtain. The pillows were the most uncomfortable I've slept on. Again, I didn't nother saying anything, becauseI am familiar with retaliation for complainers.
January 27, 2013
Rated 5.0 out of 5.0 by madoc41850 Overnight stay at Hardeeville
My wife and I have stayed here once before. It is a nice hotel with very clean rooms and comfortable beds. We travel with a cat and it is a pet friendly hotel. It is a bit pricey and the $25 dollar fee for the cat is a bit much.
January 15, 2013
Rated 5.0 out of 5.0 by Tony289 Exceptional Staff
This place has some of the most helpful and friendly staff I've come across. The property is also very clean and comfortable.
January 9, 2013
Rated 4.0 out of 5.0 by bjoo clean room and friendly saff
my only complaint was that the towels were not completely dry from the dryer. they were folded, obviously clean but damp. I was tired and did not complain,. Hung them over the shower rod and they were dry in the morning for use.
Calls from the road for availabilty went to voice mail, which did not make me happy.
January 6, 2013
Rated 5.0 out of 5.0 by CarTrip DriverToFlorida
This hotel was very full, but we never heard any noise from anyone once we were in our room. The staff was very courteous and quick when checking us in. I did not have a reservation, and they accommodated us very quickly.
January 5, 2013
Rated 4.0 out of 5.0 by kolby69 sence of security!
we stayed here on our way home from disney world. i'm not sure if this is the "norm" or what but there was an obvious show of presence from the hardeeville police department while we were there. please, don't misunderstand what i'm saying....there didn't seem to be ANY problems at all. i just noticed they were there for quite a while hanging out at the front desk and then i noticed them there in the morning as well hanging out around the breakfast area. again.....just hanging out being sociable. also, there's a gas station right in front of the HIE property that has some pretty good pizza and sandwiches. they're open 24 hours a day. so, if you're looking for a great place to stay that's right off i-95 and about 1/2 hour away from some pretty cool places this is the place to stay.
December 23, 2012
Rated 5.0 out of 5.0 by dormantgene Perfect Stay
I was so pleased with my stay! I could not believe the value for the room we got. After a long ride and being in the cold with my son (who was graduating the next day), the pool and hot tub were a blessing indeed. We had a comforting bed that had me sleeping like a king. They recognized I was a priority club member, and check in and check out was a breeze. I also liked that they conserved water and was environment freindly.
December 19, 2012
Rated 1.0 out of 5.0 by unhappy4 one of the worst holiday inns we ever stayed in
right from the begining our stay was terrible. the front desk clerk was unfriendly, when we asked about where was a good place to eat with 2 young children we were directed to a steak house and bar, the maintaince worker actually gave us better sugestions and was friendlier,the room next to ours had people fighting ,abusive language which frightened the kids, and we were unable to hear our tv or enjoy our stay,when we contacted the front desk, she checked out the disturbance but we were told that it was imposible for us to hear them because there was a utility room attached to our room. after a second call the front desk admitted they could hear the noise but was unwiiling to call for extra help to deal with the situation.we requested a move to another room and we were moved to another room on the same floor.she did offer to help us move. fom our experience we will not be staying at this hotel again
December 2, 2012
Rated 3.0 out of 5.0 by NCBob Not the Holiday Inn Express (HEI) We Expected
I recommend this facility because it's an HIE close to I-95 and has the usual amenities. However, it just "didn't feel good". I wasn't greeted as a Priority Club member - not a big deal, but I guess I expected it since that's the usual, and we stay pretty much only at HIE properties. On our internet reservation, we confirmed a king but got two queens instead that were just not acceptable - the beds looked like someone had laid on them. Our second (the desk clerk's response was "sorry about that") was not much better - just sloppy bed making, and one queen had a king dust ruffle which left half of it laying on the un-vacuumed carpet. Just an overall uncomfortable feeling about the room. We grabbed coffee the next morning but left without breakfast. The location is convenient for our 3-4 times a year visits from NC to FL, and we might try it again in the future. Management just needs to keep check on housekeeping.
November 25, 2012
Rated 5.0 out of 5.0 by DeShawn01 Great!!!
I had a great visit!!! The room was very clean!! I love the in door pool and weight room. I would stay there again.
November 14, 2012
Rated 5.0 out of 5.0 by GaryK Nice and clean...
We got in very late and left early so didn't spend much time at the hotel but saw enough to recommend it. Place is quite new and everything worked just fine (tv, internet, etc). Breakfast was good too and for the price it was good value. Plus it's right off I95.
November 8, 2012
Rated 3.0 out of 5.0 by DabbySue1 Condition of furnishings
the sleeper sofa was sagging and very uncomfortable to sit on. The upholstered chair seat cushions were sagging almost to the floor and you felt like you were sliding out onto the floor when you sat on it. Otherwise the room was clean, the beds were comfortable and the bath was clean.
October 12, 2012
Rated 5.0 out of 5.0 by MarineMom Outstanding Service
I was very pleased with my stay and I will definately recommend this hotel to others who visit Parris Island, SC for Marine Recruit Graduation, It is only 25 minutes from the training Depot. Thanks for everything!
October 11, 2012