Rated 4.2 out of 5 by 138
Rated 4.0 out of 5.0 by Rolf11 Everything was great except the bed.
The breakfast was tops! The room was great....but the bed felt like 100 elephants had stepped on it. Must be some kind of oversight. The coils were making noise when sat upon.
August 13, 2014
Rated 4.0 out of 5.0 by Leruisseau Well situated for Robert Moses beaches
My stay was good. Had a few issues in room but they were soon resolved . The hotel is starting to seem dated a bit and in the next year or 2 it will need to be renewed. Bigger pool and gym than other HIEX' and it also had sauna. Portable beds were better quality that other HIEX' . Location is good for Robert Moses parc and its superb beaches. The weekend price was too high for the current quality of the hotel in my opinion.The Sunday price was perfect. I suppose weekdays are also cheaper. It was easy to get around by car from there and the beach was no less than 20 minutes away. A bit of love and care is needed apart from that I was good with it for all I wanted to do was to go the beaches not to evaluate and review hotels....
August 11, 2014
Rated 1.0 out of 5.0 by Unhappy Customer 4652 poor customer service
They messed up my reservation and made no attempt to make it right. I will not stay there again.
August 11, 2014
Rated 5.0 out of 5.0 by sunshine14 Pleasantly Surprised
We had a pleasant and comfortable stay. Clean, comfortable rooms and good service. Nearby parking most of the time. Good value for money.
August 6, 2014
Rated 5.0 out of 5.0 by darvesh01 Our Trip to New York
We came from Toronto, coming in to the hotel everyone was amazing they were so welcoming and so nice. They were helpful at all times. The hotel and the area it self was extremely safe. With good links into New York city and good malls around. As well ALL staffs (Alex, Vicki, Sharon, James, Michelle) are among some of the staff were very kind and helpful, our requests were all fulfilled as well, really friendly too. The breakfast was incredible they had variety of choices to choose from. the hotel has a great pool and gym. the hotel was extremely clean as well they cleaned the room really well. this hotel deserves 5 stars and was hands down the best hotel i have ever been to. This hotel is strongly recommended!
August 5, 2014
Rated 3.0 out of 5.0 by WT234 Decent rooms, attitude of staff was below average
Maybe I'm just unused to the New York attitude but the receptionist on arrival was abrupt and disrespectful. The rooms were decent and felt clean.
August 5, 2014
Rated 4.0 out of 5.0 Not a good Holiday Inn express
Rude Staff. Bathroom was a mess.
A washcloth that someone had urinated on was under the sink. In plan view.
Breakfast was good. As most Expresses are.
Check out with the front desk.. In fact any contact with the front desk was a joke.
No eye contact.. New York attitude as if I was there for them and I was bothering them..
I wouldn't stay here again. I hotel/motel allot. 3 weeks out of each month..
I search for Holiday Inn Express everytime.. But this one.. I'll pass on.
August 5, 2014
Rated 5.0 out of 5.0 by tlk59 great place to get away
We had a great experience at this hotel. Friendly and helpful staff, comfortable, clean, quiet room. The breakfast was delicious and theattendants did a great job keeping the food selection full.
We would stay here again and again.
August 4, 2014
Rated 5.0 out of 5.0 by Imogene Coco Great stay, Great prices
If you need a comfortable, pleasant hotel on Long Island you're going to find it hard to beat this Holiday Inn Express. The hotel is top notch and evens offers a great selection of breakfast foods free with plenty of time to take advantage of a good start to your day. And fresh hot coffee to awaken the mind. Comfortable bed, dark room, temperature well controlled; what more can one ask for?
August 1, 2014
Rated 5.0 out of 5.0 by Al v. Plesant surprise!!
Great overall experience. The room was spotless, comfortable and in good repair. The entire staff was friendly, courteous, and professional. Complimentary breakfast was great, with a wide selection of items to choose from. The dining area was clean, well stocked, and comfortable. Both the pool and gym were well maintained, with plenty of machines for those who wish to work out. The entire experience exceeded my expectations.
July 30, 2014
Rated 5.0 out of 5.0 by Maddie19 Felt at home.
I felt like I came to a place where I felt right at home. The staff were the friendliest I have ever experienced and the cleanliness and food were superb.
July 30, 2014
Rated 4.0 out of 5.0 by Libra One Hauppauge Experience
I was attending my high school reunion at a nearby hotel,
Desk staff were extremely helpful and prompt in addressing any needs and concerns.
Gluten free options for breakfast would be a great addition to the breakfast menu.
July 29, 2014
Rated 5.0 out of 5.0 by Tahoematt Relaxing on Long Island
The room was clean and comfortable. After reading reviews complaining about parking and noise I was concerned but needed an affordable place to stay. I was pleasantly surprised by the quietness of the hotel and the ease of parking. They worked to check me in a couple hours early which was appreciated as I had spent the previous 20 hours on the road with three children 7 or younger. I am very pleased with my stay.
July 28, 2014
Rated 5.0 out of 5.0 by Tod_ good deal - good location
The hotel is a good deal, especially for the location.
I like their full breakfast (although the coffee could be better).
I don't like how dark the rooms are (halogen bulbs, yuck), and the refrigerator compressor can be noisy, but otherwise the condition of the rooms are fine.
Beds are very comfortable.
Staff is very nice and responsive.
July 28, 2014
Rated 4.0 out of 5.0 by Sgritton Price
I felt I should have been charged the same price for all 3 nights not a cheaper price for 1 night and then a $20 increase for the next 2 nights.
July 26, 2014
Rated 5.0 out of 5.0 by rivkern Great customer service
We enjoyed our 4 night stay at this hotel. After driving 15hrs from Florida and seeing such a nice hotel we were glad we made the choice. Easy access to the hotel from the highway. Room was very nice and comfortable.
July 20, 2014
Rated 5.0 out of 5.0 by FranMR Hauppague Stay
expensive for me, but safe and clean. very convenient location of LIE; courteous staff.
July 18, 2014
Rated 5.0 out of 5.0 by dixie77 able to get room on short notice
I checked into a different hotel it wasn't to my standards so I called Holiday Inn,they had rooms and i checked into a wonderful expreance thank you very much
July 17, 2014
Rated 5.0 out of 5.0 by Orin Will stay here again
I was pleasantly surprised at how well my hotel stay was at this location. The last several trips to the NY/LI area were at other Hotel chains and there was always something. The staff, rooms, ease of access to LIE and the breakfast were all more than I had expected. My wife and daughter are not frequent travelers and they can be very picky. They had no complaints. I would not hesitate recommending this location to anyone.
July 7, 2014
Rated 5.0 out of 5.0 by Mjr58 Very comfortable stay
Great place to clean up and get a good night's rest.
July 4, 2014
Rated 4.0 out of 5.0 by RDO007 Good Service
Good Service, Good location on way to the Hamtons.
July 2, 2014
Rated 4.0 out of 5.0 by SoftballPlayer Overall Excellent Hotel
Limited parking. Additional parking away from hotel in an unsecure area.
July 1, 2014
Rated 5.0 out of 5.0 by ibm1958 June's Visit
GREAT as always! Shannon, Vicky and Michelle at the Front Desk are the best! Housekeeping staff: fast & friendly
It remains the only place I stay when I come to Long Island!
June 30, 2014
Rated 5.0 out of 5.0 by FLE75 clean room nice staff
i usually have better pillows at other hoilday inns so i didnt bring my own but these were a disapointment, and the hot breakfast items were not like other holiday inns but that being said everything else was top notch and clean.
June 29, 2014
Rated 5.0 out of 5.0 by pjcrehan Best Bed and Delicious Breakfast
It was clean, comfortable, and easy access to get there. Best bed ever! Breakfast in am delicious with many choices. Staff warm, welcoming and approachable. Met every need and were hospitable.
June 26, 2014
Rated 5.0 out of 5.0 by lwoo Friendly, helpful staff and comfortable linens
Rely on Holiday Inn Express name for comfort (beds, linens, pillows and towels) and value. Staff at hotel friendly and helpful.
June 24, 2014
Rated 3.0 out of 5.0 by Mr JF Freshen up the bathrooms
Bathrooms really need some updates! Hotel front lobby needs to be freshened up as well. Pool seems to be quite old and high in chlorine smell. When we checked in the room was not supplied with bath towels so we had to call down to the front desk to have some sent up to us.
June 24, 2014
Rated 4.0 out of 5.0 by Suzie 50 Service was fine and bed was comforable
For our stay of three nites, the room was ok, not a lot of space. our refrigerator wasn't working but someone did come and fix it..
June 22, 2014
Rated 5.0 out of 5.0 by HoBoJoe Update / Maintenance
We've stayed in a dozen rooms over the past 10 years and we see minor items such as toilet's running and beds firmness has changed. It's all normal usage and have never had a problem. I know you keep up and we've come often enough to know you do.
June 19, 2014
Rated 5.0 out of 5.0 by Magnol Great staff
I was particularly impressed with how friendly and accommodating both desk clerks and maids were!
Both room and bathroom (with a great shower!) were clean and comfortable.
The breakfast was outstanding compared to the hotels I visited in the past two years! Loved the cinnamon buns, especially! Other hotels have had dry, tasteless excuses for Danish.
June 18, 2014