Rated 4.1 out of 5 by 115
Rated 5.0 out of 5.0 by FLE75 clean room nice staff
i usually have better pillows at other hoilday inns so i didnt bring my own but these were a disapointment, and the hot breakfast items were not like other holiday inns but that being said everything else was top notch and clean.
June 29, 2014
Rated 5.0 out of 5.0 by pjcrehan Best Bed and Delicious Breakfast
It was clean, comfortable, and easy access to get there. Best bed ever! Breakfast in am delicious with many choices. Staff warm, welcoming and approachable. Met every need and were hospitable.
June 26, 2014
Rated 5.0 out of 5.0 by lwoo Friendly, helpful staff and comfortable linens
Rely on Holiday Inn Express name for comfort (beds, linens, pillows and towels) and value. Staff at hotel friendly and helpful.
June 24, 2014
Rated 3.0 out of 5.0 by Mr JF Freshen up the bathrooms
Bathrooms really need some updates! Hotel front lobby needs to be freshened up as well. Pool seems to be quite old and high in chlorine smell. When we checked in the room was not supplied with bath towels so we had to call down to the front desk to have some sent up to us.
June 24, 2014
Rated 4.0 out of 5.0 by Suzie 50 Service was fine and bed was comforable
For our stay of three nites, the room was ok, not a lot of space. our refrigerator wasn't working but someone did come and fix it..
June 22, 2014
Rated 5.0 out of 5.0 by HoBoJoe Update / Maintenance
We've stayed in a dozen rooms over the past 10 years and we see minor items such as toilet's running and beds firmness has changed. It's all normal usage and have never had a problem. I know you keep up and we've come often enough to know you do.
June 19, 2014
Rated 5.0 out of 5.0 by Magnol Great staff
I was particularly impressed with how friendly and accommodating both desk clerks and maids were!
Both room and bathroom (with a great shower!) were clean and comfortable.
The breakfast was outstanding compared to the hotels I visited in the past two years! Loved the cinnamon buns, especially! Other hotels have had dry, tasteless excuses for Danish.
June 18, 2014
Rated 4.0 out of 5.0 by chica2014 Good Service
over all nice experience but door slamming early in the morning was aggravating, but nice hotel
June 17, 2014
Rated 5.0 out of 5.0 by Adrian1933 Excellent experience
An outstanding stay with very helpful and courtious staff, tons of parking, well lit parking lot. Nicely landscaped and very clean bedrooms and bathrooms. Fabulous location
June 11, 2014
Rated 5.0 out of 5.0 by ibm1958 Exceptional Service
From the check in to the check out.......PERFECT! (as always!)
The staff and all accommodations are above the norm! Looking forward to my next trip to Long Island because I know where I'll be staying!
Thank you Hauppauge staff!!!
June 8, 2014
Rated 2.0 out of 5.0 by joker George disappointed
We visit L.I often as we have family there. We thought we would try the holiday Inn Express for future visits. We were very disappointed in the hotel, room and accommodations, especially for the price. We will not return to this hotel and are hesitant to try a Holiday Inn Express in other cities.
June 5, 2014
Rated 5.0 out of 5.0 by dmc346 A great place with a wonderful staff.
4.0 outstanding. They continue to deliver quality service.
Short and sweet. I always use this facility when in the area.
June 3, 2014
Rated 4.0 out of 5.0 by Sundaygirl Good place for an overnight
This was a good place to stay for a night or two if in the area. It is not possible to walk anywhere since it is on a highway--but this was good for us since we were on LI for a wedding several miles away. The hotel and room were very clean. I thought the reception area was very nice, and there was cold water with lemon available--a nice treat after our long drive! Very friendly and efficient front desk staff. The room was spacious and had a coffee maker and refrigerator--always a plus!
The only true negative really was the shower curtain in the bathroom which would not stay closed and so tons of water ended up on the floor after our showers--we had to sacrifice a towel to mop it up!
The bed was a king and it was comfortable enough, but the mattress felt like it was getting toward the end of its life--either that or it wasn't super comfortable to begin with, nor were the pillows anything luxurious. Overall, however, we were very happy with our stay. It was convenient and reasonably priced.
May 31, 2014
Rated 3.0 out of 5.0 by Thomas669 Save your $
Bed was hard, ceiling had stains from leaks. Almost reminded me of a Motel 8. Not impressed. Go elsewhere if you can. Room had a weird odor also.
May 19, 2014
Rated 5.0 out of 5.0 by bhusalok Relaxing
This place is conveneint and staff is very helpful. The reason I choose is that I get the gift as an IHG member, get points, late check out and great staff. Although it is next to highway but it is so quiet. Only recommendation is to keep meat and scrambled eggs seperately as some people do nto eat meat and do not like the smell of the meat in their eggs.
I hope the price is kept affordable and does not go up.
April 22, 2014
Rated 3.0 out of 5.0 by rebarghm Good, not great
This HIE is convenient to the Long Island Expressway with a driveway right off the exit heading eastbound. There are no restaurants within walking distance of the hotel, but a good variety within a short drive. Parking is tight, I had to park in the street because there were no spots left when I arrived at 7:30 PM. The only criticism is that I had to inquire twice to receive frequent traveler credit for the stay. The people at customer service cleared it up after a few weeks.
The breakfast area is clean and well stocked, the rooms are decent, but the beds are on the low quality end. It is a decent place from a price paid perspective, but there are better options in the Hauppauge area.
April 9, 2014
Rated 5.0 out of 5.0 by I Travel ForWork Very Good Hotel
I have stayed in this hotel many times while I worked on a long term project in the area. I have always been very pleased with all aspects of the hotel. Rooms have always been clean and comfortable, staff has always been very nice and helpful and I always enjoyed the free breakfast.
I would recommend this property to anyone looking to stay in the area.
April 8, 2014
Rated 5.0 out of 5.0 by Angela_Parent Travel Soccer Stop
Great location, staff was very friendly. Kids loved the pool and enjoyed using the dining area to converse in the evening as a team.
April 2, 2014
Rated 5.0 out of 5.0 by dmc346 ANOTHER WONDERFUL STAY
Stay here when in the area. All personnel are very pleasant.
Front desk is well managed by very responsive people.
Engineering is also top notch when and if needed.
I will continue to use this property as long as the quality of the stays remain as they are, Top Notch.
March 30, 2014
Rated 5.0 out of 5.0 by ibm1958 Great Place
In my business travels to Long Island, this hotel remains the ONLY PLACE I'll stay at! The staff (James, Michelle, Shannon, all the housekeepers) are EXCEPTIONAL!!
March 21, 2014
Rated 5.0 out of 5.0 by LMBX Relaxing Stay-cation
Living in NY with this long winter we thought we should have a break. We enjoyed the pool and were thrilled with the sauna, very rare to find in any US hotels. Breakfast had yogurt and enough variety for healthy choices. Our room was quiet and you could barely hear the hum of the LIE traffic. Slept well and bed was great. Excellent value for the price. Will stay again.
February 27, 2014
Rated 1.0 out of 5.0 by CHRIS 44 it was ok
MY VERY FIRST NIGHT THERE THE TOILET DID NOT WORK PROPERLY IT RAN ALL NIGHT SO I COULDNT SLEEP AS WELL AS MY GUESS. I TOLD THE STAFF IN THE MORNING AND THE MAITNAINTS MAN DID NOT FIX IT CORRECT. EVERY NIGHT I HAD A PROBLEM.THEN HAD FINALLYGOT THE MANEGER ON MY LAST NIGHT, BECAUSE I HAD TO SWITCH ROOMS. HE GAVE ME HALF PRICE FOR MY INCONVEININCE. I REALLY DID NOT LIKE MY STAY THIS TIME. AND THE STAFF DID A TERRIBLE JOB CLEANING THE ROOM.
February 27, 2014
Rated 4.0 out of 5.0 by PCfromUC Next to highway exit but not noisy
Good and clean room. AC unit is not too noisy. Bathroom might need some renovation. Water pressure is not enough.
February 10, 2014
Rated 3.0 out of 5.0 by Bentshaft What Happened
After a dozen or so satisfactory visits to this property I was disappointed in my most recent stay. The furniture in the lobby was shabby and uninviting. The chairs had black tape covering what I assume were tears in the armrests. Upon entering the room, it appeared less than crisp; in fact it looked like someone had taken a nap in the bed before out arrival. I hope this was the soon to be corrected exception rather than the new SOP.
February 5, 2014
Rated 4.0 out of 5.0 by FRAMCI OVERALL GOOD
HOTEL IS NICE AND GOOD LOCATION. FRIENDLY STAFF. HOUSEKEEPING IS A BIT NIT AND MISS THOUGH. SOME DAYS I HAD NEW TOWELS AND COFFEE AND OTHER DAYS NOTHING.
February 4, 2014
Rated 5.0 out of 5.0 by travels alot fitness center
My only complaint is I choose Hotels based on their fitness centers since I work out every day. I have been to this hotel several times and will be back again and the fitness center needs to be upgraded. First of all it is downstairs near the pool and although the fitness center is enclosed you still have to walk through the pool with its strong smell of clorine and its heavy humid air and when you get into the fitness center there is not air circulating. There is a huge fan that is too heavy to move around - the room is not comfortable to work out in because it is way too warm. Then there's the equipment- The life fitness cross trainer is great- there are 2 treadmill and only one works- Its nice to have all the free weights but there are weights missing - there is only one for many of the different pounds. At last but not least- the universal gym is a real plus and would be great if it worked!! Last time I was there in October at least some of it worked but this time Nothing worked!! Is there no one there who checks these things out- You really need to address the fitness center- And it would be nice to have something to wipe the equipment down with before and after workouts to address the germs. Thank you so much for reading this! I don't know if it will even do any good but I feel better letting you all know!
January 18, 2014
Rated 5.0 out of 5.0 by Editor2 Great place and location
The hotel was excellent, as was the staff. Perfect location
January 2, 2014
Rated 5.0 out of 5.0 by Rich38 Excellent Hotel!
Excellent location (off and on the Long Island Expressway) and superb hotel. Great rooms and breakfast, excellent staff! Tremendous value for my dollar.
December 23, 2013
Rated 4.0 out of 5.0 by steve9 Efficient staff at a busy hotel
My wife, young daughter, and I stayed here while visiting family. The staff honored my request for a room on the side of the hotel away from the LIE, but because of the angle at which the building is situated on the property, this helped to reduce but not totally eliminate road noise. Our arrival and stay coincided with those of several elementary school-aged boys and girls athletic teams, but the front desk handled the influx well. The breakfast buffet was not quite as varied as other HIE buffets, but a second room off the main breakfast area absorbed the extra morning traffic. Although my daughter and I enjoyed the indoor pool, it is small and narrow, forcing us to rub shoulders with a couple of other swimmers. The parking lot is oddly arranged, making access difficult, but my daughter was entertained by the outdoor koi pond.
December 18, 2013
Rated 4.0 out of 5.0 by RBTraveller2013 Pleasant stay for business
This was my second stay here in the HI Express.
Staff on front desk was very friendly and helpful.
The room looked clean and pretty big, however controlling the room temperature was tricky.
Breakfast with fruits, yoghurt, bagels, toast and orange juice in the small room was good.
December 15, 2013