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Rated 4.7 out of 5 by 110 reviewers.
Rated 5.0 out of 5.0 by Great location/service This is one of the best we have stayed in this year Easy to find and no traffic noise. plenty of parking Highly recommend.Enjoy a great breakfast September 25, 2014
Rated 3.0 out of 5.0 by Not well maintained We checked in after a long day of air travel and the a/c could not keep the room cool. We mentioned it the next morning and the staff said they knew the a/c had not been working well in our room for a MONTH. Why did they put is in a room that we couldn't keep cool?? For our troubles, they gave us a bag with 3 chocolate candies. Really! Three chocolate candies. They moved us to a room down the hall. The a/c worked great, but there were three other problems.........LOOSE toilet moving on the floor, loose faucet in bathroom and a bathroom door that wouldn't stay open. The maids noticed the door issue and propped the waist can in front of the door. We did not mention these issues until we checked out. This is not the kind of condition we expect from ANY Holiday Inn Express. I "recommended" the place because we like to give places a second chance. The maintenance team at this location needs to pick it up BIG TIME. September 21, 2014
Rated 5.0 out of 5.0 by New gem in USA HIE This is the BEST Holiday Inn in the US. We recently stayed at the Holiday inn that won the national award last year. This one is better. When we were checked into our room, we received a call from the front desk to ask if the accommodations were satisfactory . This was a first for all of our stays at Holiday Inns in total over 50 years. Thanks Brandon. You and your manager set a new standard! Not only is the hotel new, but extra attention is given to every facet of a stay, even to rolls that are not hard as a rock as in most properties. Accolades to the management team. September 10, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay I recently stayed here while in working in town. Great hotel!!! Beds are comfortable, breakfast was great, staff is friendly, just overall great place to stay while in Heber Springs. August 29, 2014
Rated 5.0 out of 5.0 Great service This hotel is very clean and has an excellent friendly staff. I would recommend this hotel if you are in the Heber Springs Area!. August 29, 2014
Rated 3.0 out of 5.0 by Breakfast fuel for a day at the lake. Great location. Outstanding breakfast. Awesome staff. Not so great beds(or maybe just the one I slept in). Good price. August 20, 2014
Rated 5.0 out of 5.0 by Nice Hotel Nice big,clean room. The breakfast was excellent with a lot of choices. Good location. August 18, 2014
Rated 5.0 out of 5.0 by Great place! Would stay here again!! Wonderful staff, great beds! August 15, 2014
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