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Rated 4.8 out of 5 by 121 reviewers.
Rated 5.0 out of 5.0 by Clean and Comfortable This is a brand new hotel of about 1 year and is in excellent shape. The room was larger and more comfortable than I expected. Surprised and pleased to find a mini refrigerator and sink area. October 28, 2014
Rated 5.0 out of 5.0 by good place to relax a good place to have a restful overnight stay. The staff is very friendly and helpful. The location of the hotel is in a great area where you can see the local sugar loaf mountain. October 23, 2014
Rated 5.0 out of 5.0 by Best stay at Holiday Inn Express I've ever had We choose Holiday Inn Express for most of our stays because we have learned we can trust that our experience will be good. But I must say, this was my favorite stay ever. Although we didn't run into any issues or need any assistance, the staff seemed extra friendly and helpful. I realized we were going to be arriving rather late so I called ahead to make sure they wouldn't give my room away. The gentleman who answered the phone (I failed to get his name# assured me that they wouldn't give our room away and he also said he would tell the front desk staff that we would be arriving late. I thought that was extra kind of him. This seemed to be a fairly new hotel and the décor was nice and fresh and up-to-date looking, although that's not a big issue as long as I am comfortable and feel like the place is clean. This was a quiet location #exterior# and even inside we didn't notice much noise from other guests. I generally do not sleep very good anywhere other than my own bed, but I think I actually slept better than I do in my own bed! The bed was comfortable, I was able to set the thermostat to a cool temperature #which is my preference#. The breakfast, on the first morning of our visit, was extra special. We have kind of gotten bored with the same tastes all the time. I'm not complaining, Holiday Inn Express gives such a wide variety of breakfast items, and the food is always good, that I can't complain. But I still want a different flavor of gravy or just something a little different from time to time. Well, this time, there was extra ingredients in the egg. I didn't dissect it to see exactly what was in it, I just expected it to be the same as always, but noticed more flavor like maybe bell pepper or something. Just made it special. I would definitely recommend this Holiday Inn Express to anyone in the area. We actually were visiting Little Rock, but didn't want to stay in Little Rock #simply because we've had to a lot lately and are bored with it). This was about an hour and a half drive from Little Rock, which was fine with us. That was our choice to drive out that far. But the drive was nice and the little town of Heber Springs was quiet and peaceful. October 21, 2014
Rated 4.0 out of 5.0 by Nice rooms. Uncomfortable breakfast setup. The rooms and staff were great. Breakfast is a little annoying. There is music plying in the breakfast area the same time that the tv is on. It's annoying listening to both. They should unplug the music speakers in the breakfast area. It's also annoying trying to watch the news during breakfast because the view of the tv is blocked at most of the tables. There are 2 really tall lamps that block the view. They should get rid of the lamps or put up more tvs where they can be seen. October 20, 2014
Rated 5.0 out of 5.0 by Great place to stay had a great experience. Great room was fantastic and perfect for a family get together. Staff was very friendly and responsive. October 15, 2014
Rated 4.0 out of 5.0 by great room on business, up before breakfast, nice clean room. October 12, 2014
Rated 5.0 out of 5.0 by Perfect get a way This hotel was a pleasent surprise. We went to Heber to meet some friends and since I am a platinum elite member I always stay in ihg properties. This one was A++++++++ in every catagory . From the moment we checked in till we checked out we felt very welcome and important. By far one of our favorites ihg properties in Arkansas and we travel a lot. We will return again. A must stay experience October 8, 2014
Rated 5.0 out of 5.0 by Fantastic! This is definitely the best hotel I have stayed at. I recommend it to anyone looking for a place to stay in Heber Springs. October 7, 2014
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