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Rated 4.4 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 One Night Stay for Harry Potter Studio Visit Really good one night stay at this hotel for our visit to Harry Potter adventure. Very easy to find (just a few minutes from the M1) and situated on a lovely marina with a selection of shops, eating houses and bars. The rooms were pleasant with tea and coffee making and complementary toiletries. Beds really comfortable with a choice of soft or hard pillows too! The room could have been a bit bigger but for a short stay it did the trick. We found the general hotel standards to be very good and spotlessly clean in all areas. The hotel staff were really nice and couldn't do enough to help. Checking in and out was very quick and friendly. Take advantage of the complementary breakfast before you head off - great start to a busy day. In conclusion I would recommend this hotel to singles, couples and families. Congratulations and well done to management and staff! February 28, 2014
Rated 5.0 out of 5.0 by Great service, staff really helpful and friendly. Bed mattress a bit soft. We stayed here to visit the Harry Potter Studios and it turned out to be a fantastic choice! Ideal location and the staff were lovely too. Would thoroughly recommend to anyone. Our two boys were very well looked after and they really enjoyed being able to sit in the "lounge" to drink their late night hot chocolate. Would definitely use again! Thank you February 27, 2014
Rated 5.0 out of 5.0 by Perfectly handy for london The usual cleanliness & comfort you would expect with the added bonus of very friendly & helpful staff. It's in a lovely location next to a canel with restaurants and pub within 5 min walk. Not the usual ind est location. The train station is 5 min walk across the road with trains straight into Euston every half hour. This is our preferred hotel for a london break! Totally recommended! February 27, 2014
Rated 5.0 out of 5.0 by Great Hotel We arrived early but our rooms were made available for us and the reception staff were very helpful. Previous reviews had recommended an Italian restaurant and the staff were more than happy to direct us to it. The hotel is only 10 minutes away from the Harry Potter Studio Tour (the reason for our stay) and we were given a map on how to get there! Our rooms were comfortable and clean and breakfast the next day was varied and FREE! We went to London on the train the following day and were able to leave our car in the free hotel carpark all day (bonus!) All in all a fabulous hotel in a fabulous area - thoroughly recommend. February 27, 2014
Rated 5.0 out of 5.0 Ideal for London Visit with Family Rooms and service were superb, Breakfast was free and perfect for our family of four. This was a great location with free parking, lovely pub across from the hotel and ideal for train station which is less than a five minute walk from the hotel entrance. Trains direct to Euston every 30 minutes. In London within 30 minutes. Perfect! We will be back! February 27, 2014
Rated 4.0 out of 5.0 by Fabulous staff Stayed at the hotel for a couple of nights with my wife and two kids. Room was good although sofa bed was uncomfortable. On the whole stay was good i could not fault the staff at all, they work very hard and their customer service skills were second to none. Breakfast wasn't that good, rather of bacon wouldn't go a miss. February 24, 2014
Rated 4.0 out of 5.0 by A couple of problems but quickly sorted by staff Rooms were on seperate floors although booked to be on same floor - soon sorted by staff. Had to swap rooms with kids as couch in our only a toddler bed, but compensated by free drinks for family at bed time. Gentleman on desk seemed new to customer service roles !! but lady manager excellent. February 24, 2014
Rated 5.0 out of 5.0 by good quality excellent friendly staff the staff were the best they could be and took the time to ask if we were having a nice time and remembered what we were doing and enquired the next day. I will be back and recommend your hotel chain but especially the one at Hemel Hempstead. February 24, 2014
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