Rated 4.4 out of 5 by 241
Rated 3.0 out of 5.0 by Mum123 Good service but facilities could be improved.
The staff were all vey helpful when we asked if other beds were all as hard as ours. We were given the opportunity to try others but were told that all mattresses had been renewed in recent months. Please can the person buying them look at other alternatives. In the end they put an extra quilt over the mattress which helped a little bit. Apparently they do this for some of their regulars which goes to show they do know that beds are too hard.
Staff were also helpful in telling us good places to eat - but they never mentioned the hotel restaurant. All essential travel items are provided including a free toothbrush if you need one. I would happily pay a small charge for such extras if the money went towards better mattresses. Breakfast was good - bread rolls delightful. Public areas seriously lacking in ambience or atmosphere so we were pleased to go elsewhere to eat.
August 29, 2014
Rated 5.0 out of 5.0 by bigjf1971 free breakfast
clean rooms free breakfast and the staff were very helpful and friendly will be staying here again
August 25, 2014
Rated 4.0 out of 5.0 by Sumo Si Good Value
This hotel provided a good value stop over for the family, the room was clean and had enough space for the four of us (two children).
August 24, 2014
Rated 4.0 out of 5.0 by Cartiger Excellent staff and an enjoyable experience
Just as with a London Holiday Inn we stayed at a week prior, staff at this Holiday Express provided faultless, friendly, helpful service. On our return to the hotel after holidaying to pick up our vehicle we were welcomed by different staff in exactly the same manner. Holiday Inn has got it right! We highly recommend this hotel.
August 23, 2014
Rated 4.0 out of 5.0 Nice hotel
We stayed overnight after a long drive.
Good car parking, very pleasant staff, reasonable food and a nice modern bedroom.
Complimentary breakfast was reasonable and the stay was good value for money.
August 20, 2014
Rated 5.0 out of 5.0 by Mikee2410 Many stays at this hotel - it's great
Staff here are great - very friendly, helpful, relatively low turnover of staff as far as I can see. They are a large part of a goood experience.
We get decent corporate rates here so good vfm.
Breakfast is tasty but a bit limited. Meals are good, slightly better than average choice for a budget hotel and served efficiently
Location is great. There's a nice canal frontage with a nice pub that does meals as well. Plus in a short wLking distance there's a good Sainsburys, PCWorld, Homebase etc. Rail station2 mins walk.
Half the rooms face road but even in these the noise is ok, most people would sleep through it- its fairly quiet in the evening, absolutely fine in the night and quite tolerable in the morning.
Biggest criticism - if you forget/lose your wifi password then there there's no forgot password option. Howrubbish is that? And then when they give you a number to ring to sort it out, well they onlywork officehours. Holiday Inn - getanother wifi provider, that lot are rubbish.
Biggest plus - great staff, good location.
August 20, 2014
Rated 4.0 out of 5.0 by Ludmilla room comfort
Overall our stay was good. Excellent breakfast, the only complaint I have is the comfort of the beds, the sofa bed was not very comfortable. I woke up several times with cramp. I think for families a bunk bed and double bed would be preferable. It would be good to have a few rooms with these facilities and I am sure other families would appreciate this.
August 17, 2014
Rated 4.0 out of 5.0 by UBaD Nettes Personal
Sauberes Hotel, nettes Personal, Frühstück ok,
kostenloses Internet, kostenloser Parkplatz, gern wieder
August 15, 2014