Rated 4.4 out of 5 by 252
Rated 4.0 out of 5.0 by Gareth1950 convenient, comfortable and nice staff
We have stayed here on several occasions. Busy in the early part of the week but it does suit us. Breakfast is not very interesting but fresh and hot. Staff are first class.
August 1, 2013
Rated 5.0 out of 5.0 by Lasernut Same high standard as on our previous stay
We chose to this hotel after having had a good experience on a previous stay.
The hotel backs on to a very pleasant development on the banks of the Grand Union canal
On the previous occasion, the weather had been hot and, as we kept our window open overnight and the room faced the main road, there was a fair amount of traffic noise, especially in the early morning rush hour.
This time we were able to have a room facing the canal and there were no noise problems.
We enjoyed the breakfast buffet which had a wide variety of food and drink. The dining room is very pleasant.
The reception staff were particularly polite and friendly.
The one problem was that when we returned to the hotel after 11pm, it was quite difficult to find a space in the car park. We felt that we could have been advised of alternative parking should this have been necessary.
July 31, 2013
Rated 5.0 out of 5.0 by Apothecary68 Comfortable and good value hotel
Very well located hotel and a great overnight stay. Arrived late and found it difficult to park, but had a good nights sleep. Located next to a canal with plenty of boating activity to watch. Good breakfast and well up to Holiday Inn Express standards.
July 28, 2013
Rated 5.0 out of 5.0 by rambo2 Very pleasant couple of days stay
We stayed two nights and were very pleased with the experience. The breakfast included in the price could not be faulted, with hot items at no extra cost. The locked corridor security door is obviously good but created a slight inconvenience as it meant the cardkey had to be taken when just one of us left our room, thereby leaving the other without lights etc. Perhaps two cardkeys could be issued per room?
July 28, 2013
Rated 5.0 out of 5.0 by Priyl75 Priya
it was excellent. The room was very clean and nice. The facilities were good. all the staff at reception were friendly and the breakfast was good too.
July 27, 2013
Rated 5.0 out of 5.0 by MrsFluxi Great for Wembley
We stayed at this hotel for one night on 5th July to go to a concert at Wembley Stadium. Great location with tube stations on the Metropolitan and Jubilee lines just a short drive away (and with parking). No frills at breakfast but both hot and cold choices which were more than adequate.
July 17, 2013
Rated 4.0 out of 5.0 by mini1980 Fantastic location
Visited here as part of a large group which included both adults and children. Its set in a beautiful location on the canal, with many resteraunts situated along the canal. We eat at the italian the food was good but service wasnt good, they found it difficult dealing with a large group. If visiting again would probably eat at the indian or pub which is just on the other side of the car park.
Hotel was clean and comfortable but when arrived at 2pm our rooms were not ready. The service manager didn't even appoligise for this and we were just told " I know it 2 o'clock". After waitting an additional 1/2 hour our rooms were finally ready.
The family rooms were clean but lacked space. Breakfast was good with a large range but think bacon should be added to the menu.
July 15, 2013
Rated 5.0 out of 5.0 by Tiredboots Wot it says on the packet
Fantastic service from the staff. This hotel does just what it promises. Looks boring, but for a good night's sleep difficult to beat. We found the hotel staff to be exceptionally helpful which is why I'm writing this review.
July 14, 2013
Rated 5.0 out of 5.0 by CalLS Good value for Legoland.
We were able to stay 2 nights for my daughters birthday trip to Legoland rather than 1 night nearer to Windsor. It worked out well for us as the hotel and service was excellent and we really enjoyed our stay. The room was welcoming, modern and clean. Breakfast included a good choice and staff were very helpful. There are other restaurants located nearby and we enjoyed a walk over the bridge spotting the canal boats just outside the hotel. Recommended.
July 11, 2013
Rated 5.0 out of 5.0 by PumpkinSteve Hidden gem!
Having chosen this hotel solely on price and location we didn't have particularly high hopes, but we were very pleasantly surprised when we arrived. The hotel is in a lovely location - it looks down upon a lock and canal, along with a quaint riverside pub called The Paper Mill. There are several restaurants along the canal side for dining out at night, although the hotel also serves decent cooked food.
Apsley train station is a five minute walk from the hotel, although not close enough for there to be any noise disturbance from passing trains. This makes it very easy to reach the hotel from Central London.
We found this hotel to be very clean and nice to stay in. There was a very good range of hot and cold foods served for breakfast. Staff were friendly and helpful. We would not hesitate to stay there again.
July 4, 2013
Rated 5.0 out of 5.0 by Drille Just business Travelling
I was just travelling for business but thoroughly enjoyed the time.
July 3, 2013
Rated 5.0 out of 5.0 by Adrian24 Exactly what I was hoping for!
First time staying in this chain. I was impressed with the level of service, the professional staff and their attention to detail. Room was clean and had everything I needed for a short weekend stay. Breakfast was surprisingly well done, food quality simple but excellent. Overall a very pleasant experience!
June 25, 2013
Rated 5.0 out of 5.0 by jambazi excellent stopover for one night
we chose this hotel as it offered best price for family of four for one night stopover. everything went perfect from arrival to quick check in to checkout.
i have stayed here before when travelling to and fro from derby for stopover for one night to brighton.
close to large sainsburys if you need to refuel etc.
June 24, 2013
Rated 4.0 out of 5.0 by Redpaolo Comfortable stay
Standard HIE fayre with an efficient team.
Plenty of lounge/dining space although I used the pub next door for dinner which was very good.
All in all a satisfactory sta.
June 23, 2013
Rated 5.0 out of 5.0 by Sven Best Express
Having stayed here several times, the friendlyness of the staff is superb. Rooms are Standard and to the rear side of the hotel really quiet. The nearby Pub "The Mill" makes the Holidayinn Express Hemel Hempstead to a very good choice for food...
June 16, 2013
Rated 5.0 out of 5.0 by MEC123 Second visit
We have recently enjoyed another weekend visit to the Holiday Inn Express to enable us to visit family nearby. The welcome, room and breakfasts were excellent and we look forward to our next visit!
May 28, 2013
Rated 4.0 out of 5.0 by Emac74 Worth trying!
This is a lovely hotel. The staff are friendly. The Rooms are clean and spacious. Although on a main road it is quiet. I was pleasantly surprised by this hotel & as I had booked a coupe of months in advance, very reasonably priced.
May 25, 2013
Rated 5.0 out of 5.0 by AlexU49 Great hotel - best part of the stay!
I've already recommended this to my friends and colleagues.
I have also already written a really long review listing all the positive attributes of this hotel.
Annoyingly, I found it had timed out after spending a good deal of time writing it. That won't happen again!
May 22, 2013
Rated 4.0 out of 5.0 by moll1 Clean and friendly
Friendly and efficient staff. Good choice at breakfast and clean rooms. We didn't eat dinner at the hotel but there is a good pub next door that overlooks the canal, very pretty. Apsley train staition is just across the road making london easily accessable. We arrived by train but my daughter came every day in her car and always got a parking space. I would stay here again.The only drawback was having to pay for internet if you wanted it in the room but you could get it in the lounge and bar free.
May 14, 2013
Rated 5.0 out of 5.0 by stewy08 Faultless visit
We have stayed here several times before when having a cheap weekend away in London (the train station is 1 minute walk away, trains are regular & good value if you buy a day saver in advance). Each time we have stayed this HiExpress has done the job perfectly - clean, comfortable, quiet and excellent value. We have 2 teenage boys & the rooms adequately accommodates all of us. Only 1 thing that caused a slight disappointment for the boys was that the pool table has now disappeared from the bar area! The Paper Mill pub adjacent is also to be recommended for food.
May 9, 2013
Rated 4.0 out of 5.0 by Ray13 Arriving Late
Enjoyed our one night stay and would use this Express again.
On arriving approximately 2130hrs with a party of three, found difficulty in finding a parking space.
Staff friendly and efficient on Reception.
West faciing room was very warm on entering. The air-conditioning and opening the window reduced temperature to an acceptable sleeping level but, it took over an hour.
Breakfast tasty and there was good selection of teas. However, could not find any de-caffeinated tea or coffee. Staff did respond to our request for these items but, unfortunately they were not available.
April 26, 2013
Rated 4.0 out of 5.0 by FamilyS Comfortable Stay and Great Value
Family of 4, 2 adults 2 children under ten, on the way to Warner Brothers Studios (the making of Harry Potter), the following day, easy to find, great clean modern hotel, good room for 4 for 1 night, great breakfast choice included in rate. Very pleased with the stay.
April 20, 2013
Rated 5.0 out of 5.0 by MEC123 Family weekend visit
We thoroughly enjoyed our stay at the Holiday Inn Express to enable us to visit family close by. The room was very clean and comfortable and the staff were very professional. We will certainly stay there again.
April 13, 2013
Rated 5.0 out of 5.0 by GavC Excellent hotel on a budget
Very clean hotel in a pleasant area. Nearby canal has good restaurants and a pub. Sainsburys is 2 minutes drive away. Ideal stay prior to Harry Potter visit. Breakfast is ideal at no extra cost.
Perfect for families who don't want to spend a fortune on a one or two night stay. Would stay there again.
April 13, 2013
Rated 4.0 out of 5.0 by Razor Very Good Value
Have stayed in a large number of Holiday Inn Express thoughout the country rating Hemel Hempsted as one of the best.
April 12, 2013
Rated 5.0 out of 5.0 by Steve007 Yep all ok
The service and hotel is good. The staff are very good and I cannot praise them enough.
I am totally disappointed by the priority club set up is pathetic and needs sorting out. I/we will take our business away if its not sorted out quickly.
April 7, 2013
Rated 5.0 out of 5.0 by goodoc comfortable in all respects
it is not the first time i have stayed
come repeatedly when we visit london
good and very helpful staff
always forthcoming to help us
April 5, 2013
Rated 2.0 out of 5.0 by dinky smelly toliet and really noisy
We spent one night at the hotel over the easter break. The toilet smelt foul as if it had not been cleaned properly. There was a lot of noise during the course of the night too, which kept us awake. tried to use the phone in room but out of order. Would not return. We complained on checking out, but no offer of a partial refund or anything. They had our money up front when I booked so I don't think they were too bothered what we thought !
April 4, 2013
Rated 5.0 out of 5.0 by Johnboyirby Great Stay at the Holiday inn Express Hemel Hempstead
I have stayed in this hotel in past with an average stay.
But I have to say the staff that I encountered on this stay were exceptional ! I have been a Club member for 10 years and this has been one of the best. They excelled well done
April 2, 2013
Rated 4.0 out of 5.0 by tappe017 Overall View
We found the hotel in a ideal location for our visit to family.
The hotel was very well maintained and the hotel staff very professional.
Breakfast was a fine start to the day
April 1, 2013