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Rated 4.3 out of 5 by 355 reviewers.
Rated 5.0 out of 5.0 by Comfortable as usual repeat visitor no issues this visit will stay use again in future. April 16, 2015
Rated 5.0 out of 5.0 by Worth the price Although this is somewhat more pricey than I usually prefer, the cost in comparison to the room was worth the extra expense. For the type of consumer this hotel chain is trying to reach, the quality and price are balanced. April 16, 2015
Rated 2.0 out of 5.0 by Overall poor - fair Some issues with room---small hole in sheet, small area of smeared food on couch, towels in pool area not properly supplied, hot water ran out during a short shower Excellent breakfast with fully stocked items and friendly as well as attentive staff. Good location. April 16, 2015
Rated 4.0 out of 5.0 by Hillside The 1 night stay was overpriced. The room was nice and clean and beds were comfortable. I couldn't get the room temperature comfortable. The fan needs to be able to run nonstop. The bathroom needs to be vented. Breakfast was good except for the fake eggs. Not enough staff at breakfast. I had to clean my own table. My kids had a good time at the pool. My stay was not put on my rewards card and I specifically asked I check in to make sure it does. April 16, 2015
Rated 5.0 out of 5.0 by Nice place Just off the highway. Perfect location. Just outside of Chicago. Less taxes than if we stayed in Chicago city limits. April 16, 2015
Rated 1.0 out of 5.0 by NOT AN AIRPORT HOTEL To call this an O'Hare airport hotel is a significant misrepresentations. The hotels is located in suburban Hillside, I'll ... That is 10 plus miles from O'Hare. Upon arrival we were told the the shuttle would be there to pick us up in about an hour (!!!!) so we took a taxi. The taxi ride cost us $45 before the tip! The hotel is located near NO amenities. We had to take another cab to get dinner!! We had also made reservations for our return trip from the SE Asia and wanted to cancel those reservations. But we're told that the reservation was prepaid and nothing could be done unless we spoke with the manager? Since we were leaving for Korea the next morning we asked that he call me to discuss. He did have the courtesy to call. We booked a true airport hotel for our return trip. I have not heard from HIExp. I am contesting the charge for the room and await a response from HIExp. I would not recommend staying at this hotel!! April 14, 2015
Rated 4.0 out of 5.0 by Convenient location, nice facilities Very convenient for out of towners planning on visiting the zoo. We also headed into town to visit the aquarium and field museum, which was fairly easy. Just hop on the highway and its a straight shot into town. Facilities were clean, and staff was great. The 1 br suite, however, is not actually a suite (ie separate bedroom). Its a slightly larger room with mini-fridge, microwave, cupboards, and sink. April 13, 2015
Rated 2.0 out of 5.0 by Comfortable bed The room was excellent. Internet service was better than expected and bathroom was clean and well stocked. April 8, 2015
  • 2015-04-20T11:36:13.199-05:00
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