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Rated 4.0 out of 5 by 248 reviewers.
Rated 5.0 out of 5.0 by HI Express Part 2 This was our second stay in the hotel. We were given a corner room in the 22nd floor. The only hitch is the wifi signal at the area was so weak and intermittent it can be a test of patience. Maybe adding another access point will help as I saw a single wifi antenna by the elevator lobby. Nevertheless, it is not a deal breaker for us and will continue to stay at this hotel during our future visits. February 4, 2013
Rated 4.0 out of 5.0 by Holiday Inn Causeway Bay Hong Kong Exclusive location, warm welcome. Only breakfast choice should be improved. Good variety of restaurants within hotel and walking distance. February 4, 2013
Rated 4.0 out of 5.0 Comfortable hotel in a great location! It was our first time in Hong Kong and Holiday Inn Express in Causeway Bay was the perfect place to stay! Situated in the middle of all the buzz that Hong Kong offers, right next to Times Square and also next to the MRT station. It was easy for us to get around and explore Hong Kong from this central location. The hotel offers free wifi to guests which I this is a MUST in all hotels in this day and age. The only negative is the limited choice in the breakfast menu, but overall our stay was positive! January 29, 2013
Rated 4.0 out of 5.0 by Accommodating concierge, Comfortable stay Nice, comfortable rooms and friendly hotel staff. Location of the hotel was very convenient. We appreciated the hotel's [Japanese] restaurant in accommodating us for a drink, even if they were already closing down for the night. Breakfast was good enough, however, the cleanliness of the area and attitude of the service crew could use more improvement. All in all, it was a good stay. :) January 27, 2013
Rated 2.0 out of 5.0 by Uncomfortable/uneven floor Hotel location is excellent n good value for the price. We were given a room on the12th floor. The room floor was very uneven; uncomfortable to walk on as we could feel a regular patten of ridges (wire mesh?) thru the thin carpet. Credit to room service who got the shower handle reattached without prompting. Breakfast experience was somewhat a step below McD/ BurgerKing, except u get served. January 25, 2013
Rated 5.0 out of 5.0 by Excellent stay Aside from the excellent location, hotel staff and service were just perfect. Staff members were excellent, friendly, helpful, and very understanding at all times. The hotel ameneties were very good, and everything was perfectly clean to my satisfaction. Supermarkets and different cuisine restaurants were many and within walking distance which is adding to the convenience of everything else in this hotel. I would definately book in this hotel again. January 23, 2013
Rated 5.0 out of 5.0 by Very clean room and great for youth this hotel is very clean and have everything you needed. It's a little small but very comfortable. The internet is easy to access. The location is very good in the central of causeway bay. The bed is a little small but not a big issue. The breakfast has only 4 choices but it's okay and save money. January 23, 2013
Rated 4.0 out of 5.0 by Good Value for money Generally, it was a good experience as my first time with this hotel. January 20, 2013
Rated 4.0 out of 5.0 by Convenient Location Spend a weekend for shopping in HK. Just at the back of Times Square in Causeway Bay and 2 minutes walk to Lee Garden Plaza. Fantastic location for shopping and great variety of dining options. Convenient to MTR connection. The room is basic and breakfast is in set. Not much choice but save the trouble. January 18, 2013
Rated 4.0 out of 5.0 by stay at 13th floor very different from staying at 18th floor, more noise due to floor being closer to ground floor, house keeping staff less friend on this floor as well January 16, 2013
Rated 4.0 out of 5.0 by stay at 18th floor house keeping made it more enjoyable and room was always very cleaned well, view outside window was very nice as well, staff was very helpful as always, for example when we needed taxi their team was able to help us rush taxi service as soon as possible January 16, 2013
Rated 4.0 out of 5.0 by Good Location Very good location. Right outside the Causeway Bay MTR station and very near some good food options. Not far from the Airport express station or the ferry terminals. Only downside is that there is no room service for dinner and we have to find our own dinner options. There are restaurants open within the premises until 11pm but they don't deliver to the rooms. The rooms are functional and adequate for a solo traveller or a couple for a few days but the assumption is that you are spending bulk of your time outside the hotel rather than inside it. January 16, 2013
Rated 5.0 out of 5.0 by weekend in Hong Kong Great location, clean and comfortable, staff all very good, would stay here again. January 15, 2013
Rated 5.0 out of 5.0 by The centrel of HONGKONG This hotel is really easliest to transfer to other location which is very close with subway. If you can't directly fly to Hongkong from China you should bypass from Shenzheng at that time the shuttle bus is stop on the gate of hotel. But the price is little bit high maybe i stay here on the national day. And hongkong's hotel price always so high. So i think this hotel is recommanded to first traveling on hongkong friends. Thanks January 11, 2013
Rated 5.0 out of 5.0 by Good location, frontdesk helpful First time to live in this hotel, just found that the hotel is so closed to a shopping mall Times Square and just 3-5mins walk to the subway station (though a very long one) The room is nice and price is good (only for the night I stayed). Good location for shopping and dining! January 10, 2013
Rated 4.0 out of 5.0 by improvement will be great i stay in this holiday inn express for 2 nights with points redeem. it has a better location which was very convenience for shopping and walking. the room was good and they sent me welcome drink as I am golden member. However, I dont't like the water temperature too much. it was not satisfying that was too low especially at the second night !! Please improve this because you konw how tired after a whole day walking that a tourist could be! January 9, 2013
Rated 5.0 out of 5.0 by Enjoy and comfortable We were really enjoyed to stay in Holiday Inn Express Causeway Bay.. The staffs are helpfull and service are excellent. and the room so comfortable. The Bathroom so clean. the Room rates affordable. Will stay there when i go to HK again. But hope they give wi-fi facility on the room..Thank you Holiday Inn.. :) January 8, 2013
Rated 4.0 out of 5.0 by Good service The service of the housekeeping is excellent , requests are being attended right away , the fellow at the downstairs of the hotel ( hotel guard ? ) , specially when we checkout on the afternoon on December 27 , is remarkably helpful , noticing few taxis coming at the time of car barn , he went to the corner and called taxis for us . One point though that I encountered during my check in at the front desk , a male staff gave me a bad impression of insisting not allowing me to use the sofa bed wherein our reservation has clearly indicated we requested room with sofa bed . In fact , for the last few years that we went to Hongkong , we always stayed at Holiday Inn Express . January 3, 2013
Rated 3.0 out of 5.0 by Convenient suroundings It is just connected to MRT station and is easy to get anywhere by MRT, including to the airport. Breakfast is simple enough with five choices. Only one thing to mention is that our room had only shower. January 2, 2013
Rated 3.0 out of 5.0 by Holiday Inn HK Great location, but wireless internet service is extremly slow at night time. It's slow to apoint that I need to go down to lobby to have better internet connnection. I have made complains about it but no imporvement is noted. December 18, 2012
Rated 3.0 out of 5.0 by Poor service during breakfast The 1st morning, the waitress was day dreaming. I have ordered Breakfast E and she totally forgot about it. There were not many guests at around 7:30am so not sure why. The 2nd morning was even worse. The waiter brought the breakfast to another table even though the guests at the other table said their breakfasts have arrived. I told the waiter the breakfast was for me. He said I just followed the order. His attitude was terrible. He even told me to write a complain if I want. Afterwards, I told the front desk. The front desk staff told me the waiter only works part time so he would not care about the service. I cannot understand when you take up a job, whether full time or part time, you should do it properly. December 16, 2012
Rated 4.0 out of 5.0 by FRONT STAFF IS VERY GOOD I AM VERY SATISFIED WITH FRONT STUFF. I FORGOT HER NAME, BUT HER ATTITUDE IS VERY GOOD. December 12, 2012
Rated 4.0 out of 5.0 by Good rooms but no buffet breakfast Very nice rooms, free wifi, very close to Times Square. However they do not have a buffet breakfast. The breakfast has set 4 menus and one has to select from that. There is no option for vegeterian. so I had to survive on milk and fruits. It would be nice if they could include some toast, corn flakes, bread butter etc. for the breakfast. The TV should have some Hindi channels from India as well or some more english channels. December 12, 2012
Rated 4.0 out of 5.0 地理位置好而已, 没有其他没有了 早餐一团糟员工就这样一般般一般般早餐一团糟员工就这样一般般一般般早餐一团糟员工就这样一般般一般般早餐一团糟员工就这样一般般一般般 December 7, 2012
Rated 5.0 out of 5.0 by Great value and great service. Awesome bed, free breakfast and free computer use - in addition to having free wifi that works! HI Express Causeway Bay's computers are reserved exclusively for hotel guests in a separate room, which can only be accessed with a room card. Hotel is literally next to Causeway Bay's Time Square, which is as centrally located as anyone can hope for while in Hong Kong. It is within walking distance from all the great brands in the world and many many local shops (7-Eleven is just around the corner). Free breakfast is also a big plus, especially when the weather is not good (it rained all week while I was there so not having to venture outside in the morning to get food is great). Last but not least, HI Express CWB's staff is unparalleled. I needed to print something for work and its staff member Kelvin really went out of his way to make sure I could get printouts that are of high quality despite two printers malfunctioning (not his fault). I would choose HI Express over all other hotels in HK from now on. Period. December 4, 2012
Rated 3.0 out of 5.0 by Breakfast Included The breakfast menu: Coffee is undrinkable. Food selection does not provide an adequate 'western' tastes selection. My first visit #in August# was equally poor. December 3, 2012
Rated 3.0 out of 5.0 by TV and breakfast experience TV is too small and old. May be can have larger slim size TV. Quality of breakfast being low which may need to improve, or, to have reduce daily room rate instead of providing lower quality breakfast December 3, 2012
Rated 4.0 out of 5.0 by 酒店交通方便,地理位置优越 住过好多次这间酒店了。早餐是外包给3楼的吗?最近几次现在服务好差,几乎是我在香港遭遇到的最差服务。人员职责不清,态度狂差。 November 30, 2012
Rated 4.0 out of 5.0 by Excellent Value In the Times Square area in Causeway bay, it has a pretty good location. It is also right next to the Causeway bay MTR station and that allows very convenient mode of transportation in an otherwise heavy traffic area of the city. There is also a taxi stand a block away. There are multiple food options in the hotel building and around but the breakfast options allowed by the hotel are very few. If you fancy Chinese food, great for you but otherwise, their food options need a clear re-think. Room is functional and the bed is comfortable. I did not see a Gym or anyhting at the hotel. So if I am in Hong Kong on a short stay, I will stay there again but might look for other options if I am staying longer. November 27, 2012
Rated 5.0 out of 5.0 by Superb location, bad timing on construction I stayed there for about 2 times on my visit to HK, first 4 night was excellent, the construction didn't seem to start yet, even tho I already saw cranes across from the window, so we're able to sleep very well. However, on our second stay after coming back from Macao, the construction already started around 8am, made me unable to sleep well till later. Fortunately my days in HK usually started from 8am, so it wasn't so horrible. Location was superb, everything was walking distance, especially if you like shopping around Causeway bay, everything is just one block away. Didn't really use much of the free breakfast, but service was really great and housekeeping people may not understand English much, yet they're super helpful until you get what you needed. According to everyone who visited our room, they said, this is the biggest room they saw in HK, so I'm pretty pleased with my choice. November 27, 2012
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