Rated 4.0 out of 5 by 290
Rated 1.0 out of 5.0 by REVSERRANO1 EXTREMELY BAD CUSTOMER SERVICE
EXTREMELY BAD CUSTOMER SERVICE
THEY DIDN'T WANT TO UNDERSTAND YOU
AND HELP YOU
March 12, 2013
Rated 5.0 out of 5.0 by wicky Comfortable bed and spacious room
The hotel is very very near times square, a place to shop and dine.
March 10, 2013
Rated 3.0 out of 5.0 by Celery 酒店位置较优越
March 4, 2013
Rated 5.0 out of 5.0 by YoliNC Great service and value for money
We have been loyal clients of Holiday Inn Express for many years
now and always look forward to going back. Your front desk staff
are cheerful and helpful. Checking in and out is always a breeze.
It's the place we have been recommending to friends and family to stay in when in Hong Kong
March 2, 2013
Rated 5.0 out of 5.0 by Pamela66 地段好，服务好，就餐便捷
February 24, 2013
Rated 5.0 out of 5.0 by Maggie0625 great location and value for money
We visited HK during Chinese New Year. Although it was nearly full house, the registration was quite efficient. Great location, literally speaking it is just next to times squre. You can enjoy shopping and it is very covenient to take the subway. The sofa bed was excellent for my 2 yrs old, we could have a great rest after a busy day.
February 21, 2013
Rated 4.0 out of 5.0 by yenni12 nice place to relax , with good service
room was perfect, and one day if i wanna back to hongkong again i will check in at holiday inn again. =)
February 20, 2013
Rated 5.0 out of 5.0 by Siwei good location
everything is nice. the location, facility, and only would be better if the freakfast is more choices?
February 18, 2013
Rated 4.0 out of 5.0 by hkvisitor sewer odor in the bathroom
Sewer gas odor was coming out of the floor drain in the bathroom
February 14, 2013
Rated 4.0 out of 5.0 by HKTraveller123 HKTaveller123
I stayed in this hotel for five nights with my friend in Feb. 2013. I am satisfied with this hotel but those who served us during the breakfast time were not helpful and professional.
February 12, 2013
Rated 5.0 out of 5.0 by Juliecy Good service
Very comfortable and clean, great service.
One waitress serving breakfast is not nice, however, receptionists are very good.
February 6, 2013
Rated 3.0 out of 5.0 by Bruce777 Sofa Bed
I stayed in this hotel many times before, this time my wife and sister came too, so we used the sofa bed.
The sofa bed was horrible.
I told the front office staff, they said they will report it for me, but so far, I heard nothing.
I'm quite disappointed.
February 5, 2013
Rated 5.0 out of 5.0 by Mickeymac HI Express Part 2
This was our second stay in the hotel. We were given a corner room in the 22nd floor. The only hitch is the wifi signal at the area was so weak and intermittent it can be a test of patience.
Maybe adding another access point will help as I saw a single wifi antenna by the elevator lobby.
Nevertheless, it is not a deal breaker for us and will continue to stay at this hotel during our future visits.
February 4, 2013
Rated 4.0 out of 5.0 by Guillesse Holiday Inn Causeway Bay Hong Kong
Exclusive location, warm welcome. Only breakfast choice should be improved. Good variety of restaurants within hotel and walking distance.
February 4, 2013
Rated 4.0 out of 5.0 Comfortable hotel in a great location!
It was our first time in Hong Kong and Holiday Inn Express in Causeway Bay was the perfect place to stay! Situated in the middle of all the buzz that Hong Kong offers, right next to Times Square and also next to the MRT station. It was easy for us to get around and explore Hong Kong from this central location. The hotel offers free wifi to guests which I this is a MUST in all hotels in this day and age. The only negative is the limited choice in the breakfast menu, but overall our stay was positive!
January 29, 2013
Rated 4.0 out of 5.0 by Nadja Accommodating concierge, Comfortable stay
Nice, comfortable rooms and friendly hotel staff. Location of the hotel was very convenient. We appreciated the hotel's [Japanese] restaurant in accommodating us for a drink, even if they were already closing down for the night. Breakfast was good enough, however, the cleanliness of the area and attitude of the service crew could use more improvement. All in all, it was a good stay. :)
January 27, 2013
Rated 2.0 out of 5.0 by SSTan Uncomfortable/uneven floor
Hotel location is excellent n good value for the price. We were given a room on the12th floor. The room floor was very uneven; uncomfortable to walk on as we could feel a regular patten of ridges (wire mesh?) thru the thin carpet. Credit to room service who got the shower handle reattached without prompting. Breakfast experience was somewhat a step below McD/ BurgerKing, except u get served.
January 25, 2013
Rated 5.0 out of 5.0 by MsNadia Excellent stay
Aside from the excellent location, hotel staff and service were just perfect. Staff members were excellent, friendly, helpful, and very understanding at all times. The hotel ameneties were very good, and everything was perfectly clean to my satisfaction. Supermarkets and different cuisine restaurants were many and within walking distance which is adding to the convenience of everything else in this hotel. I would definately book in this hotel again.
January 23, 2013
Rated 5.0 out of 5.0 by FreeBird2013 Very clean room and great for youth
this hotel is very clean and have everything you needed. It's a little small but very comfortable. The internet is easy to access. The location is very good in the central of causeway bay. The bed is a little small but not a big issue. The breakfast has only 4 choices but it's okay and save money.
January 23, 2013
Rated 4.0 out of 5.0 by JGohUPS Good Value for money
Generally, it was a good experience as my first time with this hotel.
January 20, 2013
Rated 4.0 out of 5.0 by Ronald0608 Convenient Location
Spend a weekend for shopping in HK. Just at the back of Times Square in Causeway Bay and 2 minutes walk to Lee Garden Plaza. Fantastic location for shopping and great variety of dining options. Convenient to MTR connection.
The room is basic and breakfast is in set. Not much choice but save the trouble.
January 18, 2013
Rated 4.0 out of 5.0 by SBJ2012hktrip stay at 13th floor
very different from staying at 18th floor, more noise due to floor being closer to ground floor, house keeping staff less friend on this floor as well
January 16, 2013
Rated 4.0 out of 5.0 by SBJ2012hktrip stay at 18th floor
house keeping made it more enjoyable and room was always very cleaned well, view outside window was very nice as well, staff was very helpful as always, for example when we needed taxi their team was able to help us rush taxi service as soon as possible
January 16, 2013
Rated 4.0 out of 5.0 by tvradke Good Location
Very good location. Right outside the Causeway Bay MTR station and very near some good food options. Not far from the Airport express station or the ferry terminals. Only downside is that there is no room service for dinner and we have to find our own dinner options. There are restaurants open within the premises until 11pm but they don't deliver to the rooms. The rooms are functional and adequate for a solo traveller or a couple for a few days but the assumption is that you are spending bulk of your time outside the hotel rather than inside it.
January 16, 2013
Rated 5.0 out of 5.0 by Dianejane weekend in Hong Kong
Great location, clean and comfortable, staff all very good, would stay here again.
January 15, 2013
Rated 5.0 out of 5.0 by Alexsun127 The centrel of HONGKONG
This hotel is really easliest to transfer to other location which is very close with subway.
If you can't directly fly to Hongkong from China you should bypass from Shenzheng at that time the shuttle bus is stop on the gate of hotel.
But the price is little bit high maybe i stay here on the national day. And hongkong's hotel price always so high.
So i think this hotel is recommanded to first traveling on hongkong friends.
January 11, 2013
Rated 5.0 out of 5.0 by joejoe168 Good location, frontdesk helpful
First time to live in this hotel, just found that the hotel is so closed to a shopping mall Times Square and just 3-5mins walk to the subway station (though a very long one)
The room is nice and price is good (only for the night I stayed). Good location for shopping and dining!
January 10, 2013
Rated 4.0 out of 5.0 by ephie improvement will be great
i stay in this holiday inn express for 2 nights with points redeem. it has a better location which was very convenience for shopping and walking. the room was good and they sent me welcome drink as I am golden member.
However, I dont't like the water temperature too much. it was not satisfying that was too low especially at the second night !! Please improve this because you konw how tired after a whole day walking that a tourist could be!
January 9, 2013
Rated 5.0 out of 5.0 by MarShITE Enjoy and comfortable
We were really enjoyed to stay in Holiday Inn Express Causeway Bay.. The staffs are helpfull and service are excellent. and the room so comfortable. The Bathroom so clean. the Room rates affordable. Will stay there when i go to HK again. But hope they give wi-fi facility on the room..Thank you Holiday Inn.. :)
January 8, 2013
Rated 4.0 out of 5.0 by Winghem Good service
The service of the housekeeping is excellent , requests are being attended right away , the fellow at the downstairs of the hotel ( hotel guard ? ) , specially when we checkout on the afternoon on December 27 , is remarkably helpful , noticing few taxis coming at the time of car barn , he went to the corner and called taxis for us . One point though that I encountered during my check in at the front desk , a male staff gave me a bad impression of insisting not allowing me to use the sofa bed wherein our reservation has clearly indicated we requested room with sofa bed . In fact , for the last few years that we went to Hongkong , we always stayed at Holiday Inn Express .
January 3, 2013