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Rated 4.0 out of 5 by 290 reviewers.
Rated 1.0 out of 5.0 by EXTREMELY BAD CUSTOMER SERVICE EXTREMELY BAD CUSTOMER SERVICE THEY DIDN'T WANT TO UNDERSTAND YOU AND HELP YOU March 12, 2013
Rated 5.0 out of 5.0 by Comfortable bed and spacious room The hotel is very very near times square, a place to shop and dine. March 10, 2013
Rated 3.0 out of 5.0 by 酒店位置较优越 酒店地理位置较优越,购物来说很方便。但房间内的设施差强人意,没有床头柜,电视机很老旧。酒店的早餐非常一般,不如普通的茶餐厅。 March 4, 2013
Rated 5.0 out of 5.0 by Great service and value for money We have been loyal clients of Holiday Inn Express for many years now and always look forward to going back. Your front desk staff are cheerful and helpful. Checking in and out is always a breeze. It's the place we have been recommending to friends and family to stay in when in Hong Kong Yoli March 2, 2013
Rated 5.0 out of 5.0 by 地段好,服务好,就餐便捷 地段真的没话说,交通也方便,就是去地铁地下走的路多点。房间设施比较旧,但是还干净的,有沙发床。服务真的很好,看我们带着小孩,特地给我们选择了大的房间。会员优惠也很好,送饮料,退房时间延迟到下午2点。早餐是包含在房费中的,套餐的形式。人比较多,但是还可以的。其他吃饭也很方便,是早餐的地方晚上是小火锅,100多一个人,有生蚝、有海鲜,超级实惠,在吃的多是本地人,很少有游客。同一幢楼还有全港最好的烤乳猪!本来宾馆门口有家很好吃的甜品店,人气超旺。可惜搬走了,有点遗憾。带着孩子吃吃、玩玩、加购物真的很方便。 February 24, 2013
Rated 5.0 out of 5.0 by great location and value for money We visited HK during Chinese New Year. Although it was nearly full house, the registration was quite efficient. Great location, literally speaking it is just next to times squre. You can enjoy shopping and it is very covenient to take the subway. The sofa bed was excellent for my 2 yrs old, we could have a great rest after a busy day. February 21, 2013
Rated 4.0 out of 5.0 by nice place to relax , with good service room was perfect, and one day if i wanna back to hongkong again i will check in at holiday inn again. =) February 20, 2013
Rated 5.0 out of 5.0 by good location everything is nice. the location, facility, and only would be better if the freakfast is more choices? February 18, 2013
Rated 4.0 out of 5.0 by sewer odor in the bathroom Sewer gas odor was coming out of the floor drain in the bathroom February 14, 2013
Rated 4.0 out of 5.0 by HKTaveller123 I stayed in this hotel for five nights with my friend in Feb. 2013. I am satisfied with this hotel but those who served us during the breakfast time were not helpful and professional. February 12, 2013
Rated 5.0 out of 5.0 by Good service Very comfortable and clean, great service. One waitress serving breakfast is not nice, however, receptionists are very good. February 6, 2013
Rated 3.0 out of 5.0 by Sofa Bed I stayed in this hotel many times before, this time my wife and sister came too, so we used the sofa bed. The sofa bed was horrible. I told the front office staff, they said they will report it for me, but so far, I heard nothing. I'm quite disappointed. February 5, 2013
Rated 5.0 out of 5.0 by HI Express Part 2 This was our second stay in the hotel. We were given a corner room in the 22nd floor. The only hitch is the wifi signal at the area was so weak and intermittent it can be a test of patience. Maybe adding another access point will help as I saw a single wifi antenna by the elevator lobby. Nevertheless, it is not a deal breaker for us and will continue to stay at this hotel during our future visits. February 4, 2013
Rated 4.0 out of 5.0 by Holiday Inn Causeway Bay Hong Kong Exclusive location, warm welcome. Only breakfast choice should be improved. Good variety of restaurants within hotel and walking distance. February 4, 2013
Rated 4.0 out of 5.0 Comfortable hotel in a great location! It was our first time in Hong Kong and Holiday Inn Express in Causeway Bay was the perfect place to stay! Situated in the middle of all the buzz that Hong Kong offers, right next to Times Square and also next to the MRT station. It was easy for us to get around and explore Hong Kong from this central location. The hotel offers free wifi to guests which I this is a MUST in all hotels in this day and age. The only negative is the limited choice in the breakfast menu, but overall our stay was positive! January 29, 2013
Rated 4.0 out of 5.0 by Accommodating concierge, Comfortable stay Nice, comfortable rooms and friendly hotel staff. Location of the hotel was very convenient. We appreciated the hotel's [Japanese] restaurant in accommodating us for a drink, even if they were already closing down for the night. Breakfast was good enough, however, the cleanliness of the area and attitude of the service crew could use more improvement. All in all, it was a good stay. :) January 27, 2013
Rated 2.0 out of 5.0 by Uncomfortable/uneven floor Hotel location is excellent n good value for the price. We were given a room on the12th floor. The room floor was very uneven; uncomfortable to walk on as we could feel a regular patten of ridges (wire mesh?) thru the thin carpet. Credit to room service who got the shower handle reattached without prompting. Breakfast experience was somewhat a step below McD/ BurgerKing, except u get served. January 25, 2013
Rated 5.0 out of 5.0 by Excellent stay Aside from the excellent location, hotel staff and service were just perfect. Staff members were excellent, friendly, helpful, and very understanding at all times. The hotel ameneties were very good, and everything was perfectly clean to my satisfaction. Supermarkets and different cuisine restaurants were many and within walking distance which is adding to the convenience of everything else in this hotel. I would definately book in this hotel again. January 23, 2013
Rated 5.0 out of 5.0 by Very clean room and great for youth this hotel is very clean and have everything you needed. It's a little small but very comfortable. The internet is easy to access. The location is very good in the central of causeway bay. The bed is a little small but not a big issue. The breakfast has only 4 choices but it's okay and save money. January 23, 2013
Rated 4.0 out of 5.0 by Good Value for money Generally, it was a good experience as my first time with this hotel. January 20, 2013
Rated 4.0 out of 5.0 by Convenient Location Spend a weekend for shopping in HK. Just at the back of Times Square in Causeway Bay and 2 minutes walk to Lee Garden Plaza. Fantastic location for shopping and great variety of dining options. Convenient to MTR connection. The room is basic and breakfast is in set. Not much choice but save the trouble. January 18, 2013
Rated 4.0 out of 5.0 by stay at 13th floor very different from staying at 18th floor, more noise due to floor being closer to ground floor, house keeping staff less friend on this floor as well January 16, 2013
Rated 4.0 out of 5.0 by stay at 18th floor house keeping made it more enjoyable and room was always very cleaned well, view outside window was very nice as well, staff was very helpful as always, for example when we needed taxi their team was able to help us rush taxi service as soon as possible January 16, 2013
Rated 4.0 out of 5.0 by Good Location Very good location. Right outside the Causeway Bay MTR station and very near some good food options. Not far from the Airport express station or the ferry terminals. Only downside is that there is no room service for dinner and we have to find our own dinner options. There are restaurants open within the premises until 11pm but they don't deliver to the rooms. The rooms are functional and adequate for a solo traveller or a couple for a few days but the assumption is that you are spending bulk of your time outside the hotel rather than inside it. January 16, 2013
Rated 5.0 out of 5.0 by weekend in Hong Kong Great location, clean and comfortable, staff all very good, would stay here again. January 15, 2013
Rated 5.0 out of 5.0 by The centrel of HONGKONG This hotel is really easliest to transfer to other location which is very close with subway. If you can't directly fly to Hongkong from China you should bypass from Shenzheng at that time the shuttle bus is stop on the gate of hotel. But the price is little bit high maybe i stay here on the national day. And hongkong's hotel price always so high. So i think this hotel is recommanded to first traveling on hongkong friends. Thanks January 11, 2013
Rated 5.0 out of 5.0 by Good location, frontdesk helpful First time to live in this hotel, just found that the hotel is so closed to a shopping mall Times Square and just 3-5mins walk to the subway station (though a very long one) The room is nice and price is good (only for the night I stayed). Good location for shopping and dining! January 10, 2013
Rated 4.0 out of 5.0 by improvement will be great i stay in this holiday inn express for 2 nights with points redeem. it has a better location which was very convenience for shopping and walking. the room was good and they sent me welcome drink as I am golden member. However, I dont't like the water temperature too much. it was not satisfying that was too low especially at the second night !! Please improve this because you konw how tired after a whole day walking that a tourist could be! January 9, 2013
Rated 5.0 out of 5.0 by Enjoy and comfortable We were really enjoyed to stay in Holiday Inn Express Causeway Bay.. The staffs are helpfull and service are excellent. and the room so comfortable. The Bathroom so clean. the Room rates affordable. Will stay there when i go to HK again. But hope they give wi-fi facility on the room..Thank you Holiday Inn.. :) January 8, 2013
Rated 4.0 out of 5.0 by Good service The service of the housekeeping is excellent , requests are being attended right away , the fellow at the downstairs of the hotel ( hotel guard ? ) , specially when we checkout on the afternoon on December 27 , is remarkably helpful , noticing few taxis coming at the time of car barn , he went to the corner and called taxis for us . One point though that I encountered during my check in at the front desk , a male staff gave me a bad impression of insisting not allowing me to use the sofa bed wherein our reservation has clearly indicated we requested room with sofa bed . In fact , for the last few years that we went to Hongkong , we always stayed at Holiday Inn Express . January 3, 2013
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