Rated 4.4 out of 5 by 316
Rated 4.0 out of 5.0 by Turbine15 Among the best HIE experiences I've had
This facility went well above my expectations for a HIE. The manager's daily social hour was a fantastic experience and a great opportunity to further the networking as many members of the conference I was attending stayed at this HIE as well.
August 24, 2015
Rated 5.0 out of 5.0 by Me2younow Nice Hotel
I had a great rest. They could have a better variety in the breakfast.
August 21, 2015
Rated 5.0 out of 5.0 by Jeffsmobile 3 Nights For Show at Irving Convention center
We had a really great experience here. The desk staff (Eric P + team) were great and helped me to arrange flowers in the room for my wife during our stay. It was a great time!
August 20, 2015
Rated 5.0 out of 5.0 by E8917 Great Comfort
I stayed at this hotel over the weekend for my first Bikini Competition and it was a crazy, busy and very hectic weekend but staying here made it less stressful. The bed was amazing, the pillows were heaven, and the room was clean and well kept. Front Desk was always nice and helpful no matter who was there, their breakfast had a good variety and was very fresh, I would deff stay here again.
August 18, 2015
Rated 5.0 out of 5.0 by HullCity1717 Very Nice
The hotel was very nice and the shuttle service is a true value. They will pick you up from the airport and take you anywhere within five miles of the hotel. If you are a member of the IHG loyalty program, they give you a gift at check-in and they have a managers happy hour that included free beer and wine. Room was clean but it is probably time for an update in the near future. Staff was great and very helpful with getting me checked in early, packages shipped and everything in between.
August 17, 2015
Rated 2.0 out of 5.0 by dvs1 Worst stay ever at a Holiday Inn Express
We requested to be placed away from the elevator and when we got there, we were two doors away from the elevator. Not happy....When we were placed in a different room down the hall, after we got everything unpacked, we discovered the A/C unit was leaking and there was water all over on one side of the bed. Took us over 1 hr to get placed into another room. Due to the soft and saggy mattress in the room they found for us, we were put back into the initial room next to the elevator. The noise from the tram and the elevator kept us up all night and taking a shower in a shower was a real joke. All in all, the worst stay we have ever had at a Holiday Inn Express and definitely the last time we will ever stay at this one.
August 16, 2015
Rated 5.0 out of 5.0 by Khaldun Great Service
I enjoyed my stay, the staff was very friendly and helpful. My room was clean and comfortable.
August 14, 2015
Rated 3.0 out of 5.0 by ThermopolisWY Ok
The hotel and rooms are nice as expected for the brand. I did not have any issues with front desk service.
The lady that ran the breakfast during the week was great and made sure nothing ran out. The lady that ran the breakfast on the weekend did not do a good job. The pancake machine was not on and did not have an out of order sign on it so I was not convinced it was not working, coffee was out, plates and bowls were out and several of the bread items were out. Not a good breakfast experience on Saturday morning. Sunday it was the pancake machine again that was not on. Still not convinced it was out of order especially since there was not a sign stating that.
One elevator was out the whole time we were their (5 nights). I overheard one guest state that they stay their often and most of the time one of the elevators is not working. Not sure how true that is but it would make sense due to the fact one elevator was out for our entire stay.
August 13, 2015