Rated 4.4 out of 5 by 46
Rated 5.0 out of 5.0 by DannyT Comfortable
The room next to the Exercise room is too noisy. Once we moved down the hall we slept well.
August 23, 2013
Rated 3.0 out of 5.0 by gsauvie Average Stay
Only issues we encountered were the thin walls, no coffee in lobby when we showed up after a long drive. The biggest problem we had was the lack of any kind of cell reception in the hotel. We also tried using the Wifi but that seemed unreliable as well.
Breakfast was similar to what you would find at other Holiday Inn Express locations.
August 21, 2013
Rated 3.0 out of 5.0 by jjk324 10 min. drive to the beach
The hotel was ok nothing great about it , just a dated hotel that needs a lot of up dating
August 19, 2013
Rated 5.0 out of 5.0 by KingJey7 Great Stay! Very Very Clean!
I booked the hotel to relax with my boyfriend away from home. I will admit I do have a slight case of OCD before I begin.
I LOVED the cleanliness and comfort of the hotel. The breakfast was OK but I wasn't going for a buffet anyway lol The location is a little offset but the beach is literally 3 mins away. I would def recommend the stay but not for a family with kids (location wise); staying on the beach may be better for them.
It is also only 40 mins away from St. Augustine, Fl (if you get bored like us in Jacksonville quickly).
August 16, 2013
Rated 5.0 out of 5.0 by PJeff Excellent service and great experience.
We had a wonderful stay at this hotel. The clerk at check in on Sunday evening was very friendly and helpful. The room was clean and comfortable. The common areas were modern and clean. I would recommend this hotel to my best friend enthusiastically.
August 10, 2013
Rated 5.0 out of 5.0 by palmtree411 wheelchair access
very impressed with the wheelchair accessible room with a roll in shower. Nice big room and nice big bathroom. The only problem I had was the thermostat did not accurately reflect the temperature that it stated. Had to turn it down way low for it to get cool.
August 9, 2013
Rated 3.0 out of 5.0 by Csinglet The "there you go" treatment
My wife and I stayed 5 days here for a family reunion. All of the staff was grat except one of the front desk clerks, never engaging which is ok but upon checking out at 5am to catch flight, the only expression was "There you Go" to handing me my receipt.
I ignore people like that because they have personal issues unrelated to me. She just appeared to always be unhappy (even during midday times assign through lobby) as though she'd rather be some place else.
Other than that, other staff were very helpful/pleasant.
August 4, 2013
Rated 5.0 out of 5.0 by Trevino112 Exceeded Expectations
Excellent Service! From the time we all stepped into your doors to our final day. Keep up the great service. Rooms were very clean and comfortable.
July 29, 2013
Rated 5.0 out of 5.0 by nanci Would stay there again
If I ever need to stay in Mayport again, I would stay here. It smelled so nice and clean. Staff was fantastic. Thank you!!
July 21, 2013
Rated 3.0 out of 5.0 by 1Achingback Mattress
The beds needed new mattresses. They were sunken in and my husband and I both went home with aching backs.
July 17, 2013
Rated 5.0 out of 5.0 by KarenBP Good location
This hotel was convenient to beaches and some great restaurants. Front desk was more than helpful.
June 20, 2013
Rated 3.0 out of 5.0 by lyrehcdesigns Concerns
I had concerns about this property. The fist thing, there was a person at the front who wore the same clothing for 4 days. It did not seem to be a uniform and left a bad impression on my grandchildren as they were the first to notice. Makes me wonder if they are receiving adequate pay. The hot food was inadequate compared to your other properties and also the coffee bar was disheartening,
June 14, 2013
Rated 5.0 out of 5.0 by Westy1 Outstanding place to stay
Between the quality front desk-the restful room- and wonderful breakfast, you can't beat the value for your buck!!!
May 12, 2013
Rated 5.0 out of 5.0 by Mike78 Nice Place
Staff was helpful and friendly. Stayed with a few old friends that were in town for a small private evnt. Would stay he re again.
May 3, 2013
Rated 5.0 out of 5.0 by OLDRETIREDSAILOR GREAT PLACE TO STAY
BEST HOTEL IN MAYPORT. NICE CLEAN ROOM. BATHROOMS WERE OUTSTANDING. ALSO LIKED THE BREAKFAST. WISH WE COULD HAVE STAYED LONGER.
May 1, 2013
Rated 5.0 out of 5.0 by bob08 Plan to stay again
Florida Audi club is driving to Savannah in May and we plan to use the hotel as our HQ for one evening and continue our drive north the following morning.
Excellent value, staff very helpful and hotel was clean and quiet.
April 22, 2013
Rated 5.0 out of 5.0 by bonnie628 great stay
great location, close to the beaches and jacksonville. beds are a little soft for my taste, but i prefer them pretty hard.
April 6, 2013
Rated 5.0 out of 5.0 by wjb3 Baseball @ NFU
Great place to stay for a little Baseball and Beach!
April 5, 2013
Rated 2.0 out of 5.0 by scooter627 Stay in Jax Beach
This HIE has higher reviews than it should. Stay in the Jax beach one that is 4 miles away. Worth the little bit extra cash to stay there.
April 1, 2013
Rated 5.0 out of 5.0 by Peter33 First Rate
We stayed here for two weeks and it was one of the best run and best maintained hotels I have ever stayed in. The rooms and public areas were kept beautifully clean, the hotel management and staff were all helpful and friendly. The breakfast was enjoyable and always fresh.
It was in all ways a most enjoyable stay.
March 22, 2013
Rated 2.0 out of 5.0 by LakeMom Disappointing
I was so disappointed in this property! It was not at all what I expected from the description online. While the staff were very nice, the property itself was not in a vacation-friendly location, there were bugs in our room, the beds were not comfortable, and it was just not what we have come to expect from a Holiday Inn. We had planned to stay several days and left after two. I would not come back to this property.
March 22, 2013
Rated 5.0 out of 5.0 by PaulMCLLC Outstanding Service
My recent stays at the Holiday Inn Express (Mayport) have been outstanding. The rooms are extremely comfortable, clean and as quiet as one can expect while staying in a busy hotel. The internet connection has been reliable but I would suggest a faster connection and the ability to use a wired connection.
I would like to point out one of your staff members, Amanda, who has been especially pleasant. She is always sporting a welcoming smile, is extremely courteous and always ensures you feel welcomed. The rest of the Mayport staff have been pleasant as well but Amanda stands out as someone who takes pride in being part of the Holiday Inn Express team.
February 15, 2013
Rated 5.0 out of 5.0 by creche1 Exemplary Service
My husband had an operation at nearby Mayo Clinic. The staff showed concern and treated us well both before and after the surgery. The hotel is located ten miles from Mayo Clinic making our travels to and from the hospital and clinic very easy.
January 21, 2013
Rated 5.0 out of 5.0 by creche1 Superior Concern for our Welll-Being
My husband was a patient at nearby Mayo Clinic. We stayed at the Holiday Inn Express on Mayport Road before and after his surgery. The staff was most helpful in providing for our needs. We will definitely stay here the next time my husband has to return to Mayo.
January 17, 2013
Rated 5.0 out of 5.0 by MWR123 Great hotel. Great location
Clean spacious rooms. Attentive staff. Shortv distance from the beaches, restaurants and Mayport Naval Station.
January 3, 2013
Rated 5.0 out of 5.0 by zooby Super Clean.
Super clean and spotless property.This is the hotel we will stay at when we are back in jacksonville.
January 1, 2013
Rated 2.0 out of 5.0 by Sunny1 Avoid the "Book Early and Save" reservation
Avoid the "Book Early and Save" reservations. There are no refunds, no changes and management is not willing to work with you at all. The rates were no cheaper than booking the same room the night before....Actually more expensive than booking the night before!
December 16, 2012
Rated 5.0 out of 5.0 by travelernow Great bed and great price!
Excellent value! Chose the rate to accept whatever room was available upon check-in and got a super rate and super room! Excellent sleeping bed and plenty of space in room! Had a visit at Mayo and it was nearby. Thanks, Holiday Inn Express, for meeting our needs again!
December 16, 2012
Rated 5.0 out of 5.0 by TeamGenesis01 Great Hotel
We had a job that required an extended stay at the property, the staff was very accomidating to all of our needs. Rooms were in excellent condition, walls are a little thin but overall it was a great experience. We will definately be back when in the area.
December 10, 2012
Rated 5.0 out of 5.0 by jfb1 New, lovely, comfortable and welcoming
Most pleased with my stay. I felt welcome and cared for from check-in to out. Rooms lovely, comfortable and very clean.
Excellent, professional Marketing Director and staff. Nice extra comfort touches such as coffe in the lobby. I travel a lot and would highly recommend.
November 28, 2012