Rated 5.0 out of 5.0 by PaulGT Good, average Holiday Inn Express. No surprises. Nice Staff.
I stay at this Holiday Inn Express several times a year. As a matter of fact, I stay at HI Express almost exclusively. Almost 200 days a year.
Overall: This HI Express is a good, solid, standard quality hotel as far as HI Express goes. It is getting tired though.
Bathrooms: The bathrooms need updating and deep deep cleaning. Countertops are very aged and yellowed in several of the rooms. My vanity faucet handle is falling off (yes, to future travelers - I have asked them to repair it for you!)
Outside Noise: This hotel is right next to the interstate, but that said, it is quiet here. I am never bothered by freeway noise.
The Pool: The pool is great, warm, inviting and ready most any time you are.
Front Desk Staff: The front desk staff are very helpful and accommodating. They acknowledge my Priority Club Status every time (If you are not a member, join asap. It's a great program!)
Breakfast: The breakfast staff is always kind and talkative - and help to start off your day on a positive note. The breakfast choices are what originally sold me on the 'completeness for me' regarding which hotel to stay at while travelling. I do not need a huge carb-loaded breakfast. HI Express has carbs, but also provide hot protein-rich foods like eggs or omelets, a meat/sausage choice, warm biscuits, cinnamon rolls and great coffee.
Rooms (other than the bathrooms): The carpeting is in great shape. Fairly new or well maintained - you be the judge. The beds are FAMOUSLY COMFORTABLE. I sleep in these beds better than I do at home. Love it. The furniture is inexpensive but clean. No frills. Just a solid place to work and sleep.
Neighborhood meetings: The weeknight get-togethers are a great way to wind down and enjoy the end of the day. There are great people who attend them and sometimes we chat about work, and sometimes about life, and other times not at all. Take your pick. Nice addition though to staying here.
Overall: This hotel is no Hotel Indigo... but it is a good, solid HI Express.
May 14, 2013
Rated 3.0 out of 5.0 by stings SERVICE WAS GOOD FOR THE MOST PART
Room was pretty nice at least I was not involved in the rooms that people in our group had trouble with from water pipe breakage. Problems i did have was I booked 2 rooms they were side by side one room for 3 night 1 room for 2 nights. When I booked the second room I wa told that one of the nights would be more money. Then with my 1 room that i had booked for two nights they checked me out of the wrong room that i was staying 3 nights in and had to go to desk to get that straighten out not a real big deal. Then upon check out on sunday I had to go back to the desk to have my bill fixed again because of some charges the man at the deak could not explain why they were on my bill but did credit the other charges. Just was not the most pleasent experience as far as the billing process went.
May 9, 2013
Rated 4.0 out of 5.0 by Johnson295 Janesville Stay
Nice hotel and friendly staff, however extednded internet access issues during my stay
May 7, 2013
Rated 5.0 out of 5.0 by Mpls Great Experience!!
This is a hotel that strives to give their customers EXCELLENT customer service and did exactly that. The room were clean and we enjoyed our stay very much. Thank you!
May 7, 2013
Rated 1.0 out of 5.0 by mnchuck Loud Room, poor service
Was not recognized as a priority member. Being Platen no upgrade was offered although when I checked one was available. Did not even get a bottle of water. Used points and wondering if that had somthing to do with it. Room was next to interstate by bridge can tell you how many trucks crossed that night.
April 27, 2013
Rated 2.0 out of 5.0 by concepte Staff
I ask for a King Executive room and was given a King Suite - it cost me a lot of extra dollars for the King Suite that contained 2 rooms instead of the King Executive which is a single room. Oh she seemed to be confused and said oh a canalization just happened was that all so convenient. Uploading for their sales is bad.
April 17, 2013
Rated 5.0 out of 5.0 by Woggers Comfortable room
Quiet and comfortable good location very friendly helpful staff
April 16, 2013
Rated 5.0 out of 5.0 by PastorMeador Conference Comments
The facility was clean and well staffed. The rooms and the conference facility was very comfortable. Having been to conference centers around South Wisconsin, this rates highly. I look forward to going back to for another conference.
April 15, 2013