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Rated 4.2 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel We recently stayed with Holiday Express. The appearance was welcoming from the moment we walked inside. We stayed on the 3rd floor, which was a very nice room. Upon arrival, we discovered the air/heat didn't work, after a simple call to front desk their maintenance person arrived. He determined the unit was not repairable, and we said we'd gladly take another room if possible. The hotel was full this evening, so he apologized and said it will take me about a half-hour to replace. He removed the unit and replaced ours with a different working unit. (note this was after 10pm). We were very impressed. Our overall rating of the room comfort was excellent. The beds were so soft and comfortable along with both soft & firm pillows for your stay. Loved the walk-in shower as well in the room. Our only minor disappointment was the windows had very nice looking drapes with sheer curtains, however the drapes didn't close and it was hard to sleep with the parking lot lights shining in the room. We gave the breakfast a average rating. They had warm cinnamon rolls which were awesome, however the eggs, sausage, biscuits/gravy were to be desired. This morning was cheese omelets which were gross and the sausage wasn't that spectacular. Overall, we will for sure stay at this hotel again if/when we are in the area. . October 20, 2014
Rated 4.0 out of 5.0 by noise control and breakfast quality and guest service. The walls felt paper thin. I could here the person in the room next us sneezing and coughing almost as if they were in our same room. The breakfast area was nice but the selection was not very good. The Orange juice was horrible! It was obviously an orange drink and not really juice. I literally couldn't even finish it. Over all I thought all the staff were very friendly and did a nice job. October 18, 2014
Rated 4.0 out of 5.0 by Over all very nice hotel The suite was very roomy, two complete separate rooms. Pool and spa very nice. Spa was warm, pool just a little cool. The guest room was just normal. Very clean! October 17, 2014
Rated 5.0 out of 5.0 by Great! This Holiday Inn Express is great! The rooms are extremely nice. There is plenty of room and the furnishings are very nice. The lounge area and pool area are also kept up very well. The continental breakfast is one of the best I've had. The location of the hotel is also convenient, right off the interstate with plenty of food options nearby. I highly recommend this hotel if you need to stay in the Janesville area. October 15, 2014
Rated 5.0 out of 5.0 by Superb service all around Check-in and check-out very professional. Facility very clean and comfortable. Staff were accommodating and friendly. Would recommend to anyone to stay there. Enjoyed my stay very much. October 15, 2014
Rated 5.0 out of 5.0 by Holiday inn express rewards At the end of my stay i was unsure if they had my Holiday inn express membership on file as nothing was said upon checking in so i asked at the front desk in the morning and the person did not know hoe to check or the computers were down or something. upon arriving home i called the hotel the next day and was told they would check and send me an email that did not happen so i called again and was told the same thing once again it did not happen. so i called again this morning and the assured me i got credit for my stay, i must say i did not have my card when i checked in. October 9, 2014
Rated 4.0 out of 5.0 by Nice updated facility Clean....all new inside and out. The rooms have been completely redone and are very nice. Lobby, pool and business center all new. October 9, 2014
Rated 4.0 out of 5.0 by Newly remodled but falls short in a important area. While the newly remodeled rooms where clean and fresh, the wheelchair accessible room I stayed in fell short. The beds are very high, making a transfer difficult, the writing desk was not usable. The sink in the bathroom is VERY high, not sure it meets ADA specifications. The entrance door was extremely hard to open. Besides being sticky, it had the hardest pull I have encountered in any motel. October 8, 2014
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