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Rated 4.0 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by Quiet and confortable Nice area, good restaurants with-in walking or minutes driving. June 14, 2014
Rated 1.0 out of 5.0 by Not a Happy Stay Hotel needs upgraded. Staff needs to have training in customer service. Most staff were rude and not helpful. We had money stolen from luggage. June 13, 2014
Rated 5.0 out of 5.0 by Great Service We had an excellent experience. The staff was wonderful, and the amenities were great! June 8, 2014
Rated 5.0 out of 5.0 by Staff was amazing We were in Jenks for a wedding and stayed here 3 nights. Tired after driving 700 miles, we were greeted by a wonderful staff - Stephanie and Donna. They couldn't have been more helpfl, friendly and accommodating. The first day we had used up some supplies so on our way out I mentioned this to Stephanie. When we returned Stephanie remembered us and handed the supplies to us. The accomodations, including the pool and hot tub are excellent. The room and lobby were spotless. Even the breakfast lady, although busy was very friendly and chatted with us briefly. The food and selection was excellent. The wedding reception was held there and that was excellent also. Thanks, team, for a great stay. June 7, 2014
Rated 5.0 out of 5.0 by Great Night The front desk lady was exceptionally friendly, helpful and courteous. The Casino discount was very helpful and she had no problem with the discount plus she gave us a discount ticket for the Aquarium when she learned we were going there the next morning. Recognizing our ages, she knew we would want a ground floor room in a quiet area. The lady working in the breakfast area was very friendly, cleared our dishes and helpful with directions to the post office. June 5, 2014
Rated 4.0 out of 5.0 by Jenks IHG We were very pleased to find out they served free beer and food on Tuesday, Wednesday and Thursday. at 4-6 P.M. We had fried chicken, green beans, scalloped potatoes and beer from the liquor store. Not the 3.2 stuff. Breakfast was also good. Good value. As always the Holiday Inn was nice. Brian from Rockwall, TX. This is located just across the river from Tulsa. 5 minutes. Tulsa has a new river walk for walking and bike riding. Very nice. June 3, 2014
Rated 5.0 out of 5.0 by convenient location located where we needed to go. comfortableand enjoyed our stay. June 1, 2014
Rated 5.0 out of 5.0 by Our new choice for where to stay in Tulsa Nice staff, nice facility, clean, quiet......everything you would look for in a place to stay. May 9, 2014
Rated 4.0 out of 5.0 by Great bed. We were just passing through this time, but have stayed here when visiting family. We got in at 1 a.m. and knew we were going to climb into a comfy bed for a very restful night after a very long day. We got up refreshed and ready to hit the road again. I would recommend a stay when in the area. May 3, 2014
Rated 4.0 out of 5.0 by overall, great place I was totally satisfied with my stay at this property. From the clerks at the front (Stephanie, Donna, and others), to the staff in the breakfast area and the maintenance man, everyone was very cordial and wiling to assist in whatever way they could. There was just no problem of any degree. It was quiet, comfortable, and well-appointed. I have seen a lot of hotels offer breakfast, but this is the first one I have seen that offered a free evening meal almost every day. What a money-saver. If someone has to go to Jenks, Oklahoma, (beautiful little city), I recommend this hotel. April 14, 2014
Rated 5.0 out of 5.0 by All over made to feel at home From the time we walked in we were made to feel at home. All of the staff was very friendly. Great three day visit.bb April 13, 2014
Rated 4.0 out of 5.0 by Very satisfied Clean and comfortable. Polite and professional staff. Pool and spa open and well maintained. Convenient location near major highway and walking distance to Oklahoma Aquarium. Above average breakfast. Excellent value overall. March 30, 2014
Rated 4.0 out of 5.0 by one good spot Really easy to get to property right off Creek Nation TP Good location for getting around and variety of stuff to do in walking distance too. March 25, 2014
Rated 5.0 out of 5.0 by Great stay I stayed at this Holiday Inn for 5 weeks. The staff was very friendly. Great breakfast. Nice rooms. Nice and quite location. If I have to go back to the area I will stay at the same Holiday Inn. January 16, 2014
Rated 4.0 out of 5.0 by friendly staff, quiet. The staff was extremely friendly and were very professional in their work. Room was clean and property was well kept. The evening meals were satisfactory and breakfast was above average. January 14, 2014
Rated 2.0 out of 5.0 by A Discomfort Night Stay On 01-02-14 I stay at this hotel almost every year because my daughters frenquently have gymnastics Meets @ Jenks, and it closet to the Meet's location. My pass experiences were okay; however, this year's experience is below the average. 1) Room noise: We was on the 3rd floor, a person in a room on 4th floor right above us kept most of us up all night with his heavy walking and coughing noises. 2) Wifi was free but requires password, not open as said. 3) Breakfast: the pancake machine was broke so there was no hot pancake for breakfast. The bananas were old; cup-caskes were hard; scramble egg was cold at some part but a little bit warmer at other part; bacons were hard and looked as over cooked. Obviously foods, cakes and fruits were the leftovers from previous days. 4) I am a member of IHG@Rewards club. I forgot to mention it @ check in but the front desk clerk didn't even care to ask. Therefore, I didn't get Reward points for my stay. January 7, 2014
Rated 5.0 out of 5.0 by Great service and friendly staff I stayed at Holliday Inn Express in Jenks, Ok for three weeks for work. It has a great friendly staff. Very polite. Cleaning staff found one of my diamond earrings that I didn't know that I had left out and left it on the bath room counter. Thank You for finding my earring. December 27, 2013
Rated 1.0 out of 5.0 by Worst Stay to date It looks like they just slapped a HI Express sign on a cheap hotel and called it good. The beds were very uncomfortable, the wife asked for additional padding ( note the beds are a prime reason we pay what we pay for HI express) First guy just blew her off, she went back after shift change and the lady at the desk helped her out. The room was very worn out. Not at all what I would expect. The corners in the bathroom were dirty too. Breakfast was OK but pancake machine was empty , we grabbed something quick after we left. This has to be the worst IHG property I have ever stayed at. December 12, 2013
Rated 5.0 out of 5.0 by Highly recommend Have stayed here in the past and stayed here over the recent Thanksgiving holiday. The staff was very friendly, the room was clean and the beds comfortable. One morning there was no water due to a pipe busting or something, but it was fixed very quickly and the staff was very helpful in trying to make us comfortable in the meantime. Would definitely stay here again. December 5, 2013
Rated 5.0 out of 5.0 by Great nights rest, excellent breakfast I knew I would be arriving late and called ahead. Hotel was easy to locate right next to the aquarium. Everything was ready for me when I arrived, was awarded my priority points without asking. Smooth check-in, great room-slept well, wake-up call was on time, had a great shower and self service breakfast was very good. Bill was accurate and check out was as smooth as check-in. I would definitely stay here again., November 25, 2013
Rated 5.0 out of 5.0 by Free Dinner!?! Awesome :) I've stayed at this hotel twice now and both times they have served a complimentary dinner... I have to say that I don't think I've ever seen another Holiday Inn that has done that. Kudos for being awesome! November 19, 2013
Rated 5.0 out of 5.0 by My favorite Holiday Inn Express - in Jenks, America The service at this HIE is excellent. The staff at the front desk were ready for me and were very considerate of my privacy and security when I checked in. Since I travel alone, this means a lot to me. The breakfasts and the evening dinners are nice and made my stay easy and enjoyable. November 17, 2013
Rated 2.0 out of 5.0 by Room Took almost 5 minutes to get hot water from bathroom sink. When it did come out the water was less than a dribble on hot or cold. Was afraid to try the shower. Noise from banquet room was unreal. Sounded like a boom box in the car next to you on the city street. Kids running around the parking lot climbing all over the dumpster and the 6 foot walls around it. They would jump off the wall and then all of them would cheer. Popping ballons in the parking lot and leaving the mess behind.Shut the patio door and the boom of the music still shook everything. Called the desk once and they went out but kids just ran off and came back when she left. The bed was the best and loved the breakfast but will not stay there nor recomend this place. We like to go to Tulsa for a weekend. This is the first time we have stayed at the Holiday Inn Express and will be the last. November 13, 2013
Rated 2.0 out of 5.0 by Very noisy Great staff and location. Walls are very thin. It sounded like the people in the room next-door were in our room. Did not get to sleep until 1:00 am. Will not stay in this Hotel again. This is the second time we've had noise problems at this hotel. The first time we had a youth soccer team running up and the halls out of control until 11:pm November 5, 2013
Rated 5.0 out of 5.0 by Very clean and quiet. The hotel was very clean and quiet. Personnel was friendly and helpful. October 30, 2013
Rated 3.0 out of 5.0 by poor noise control dosenr appear to be any insulation in walls,or or on pipes,can hear everyone talk and do wahtever, also hear every water usage from toilet, ti filling of tub. October 23, 2013
Rated 1.0 out of 5.0 by Do not stay in Rm 102 I made reservations in mid September for a wedding we were attending in mid October so it wasn't as though we were checking in last minute as we arrived @3:00 which is check in time. We were given Room 102 which is a room that once was a break room or something. It is right next to the stairwell which is very LOUD. The room is across from the laundry facility so again very LOUD. Toilet was noisy in bathroom, called front desk to correct, they did send someone but he did nothing, even though he said he did. My suggestion would be to turn the room back to a break room or whatever it was before. October 19, 2013
Rated 2.0 out of 5.0 by bloody pillow and a dog in the hotel My wife was getting the bed ready for our kids and when she pulled the sheets back and was fixing the pillows she noticed dried BLOOD on the pillow case and pillow itself. I myself witnessed a dog being brought in the hotel in some sort of stroller and when I told the staff about it the lady told me she didn't know what room they were in ( they checked in and got on the elevator with me. What do you mean you don't know what room their in, they just checked in!!!!!!!!!!! Two out of three lamps did not work in our room. I am really disappointed with the overall stay. Makes me wonder just how clean this facility really is. I DO NOT recommend staying here. October 9, 2013
Rated 5.0 out of 5.0 by Great stay! Was very happy with location and comfort. Very friendly staff. Breakfast was well stocked and very nice for a hotel breakfast. October 9, 2013
Rated 1.0 out of 5.0 by Worst Holiday Inn Express that I ever stayed in. The "hide-a-bed couch" was only a loveseat size -- barely room enough for my two daughters to share. I came to that hotel since I could have all four daughters in the suite; I did not realize that it would be so small -- all other suites that we have stayed in have been larger. This was the first time that we stayed at a hotel that would not allow pizza in the pool area or charge for cookies at the front desk. October 1, 2013
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