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Rated 4.0 out of 5 by 115 reviewers.
Rated 4.0 out of 5.0 by Great hotel, backhanded pricing Our stay was great and the staff just as good. Only issue I have is that when we checked out, I signed a bill for one amount. When we got home, we saw that there was a $30 fee added to our bill without our knowledge or approval. We contacted the hotel and they said that this was to cover any "incidentals" that MAY have occurred during our visit and that this is standard for Holiday Inn. They noted that if no incidentals occurred then the fee would be removed with in a few days. Fortunately, the fee was removed. I wonder how many times this fee is added and no one questions it and the fee stays on. For this reason, I will not stay in another Holiday Inn property. Tacking on fees without notice to their guests is simply wrong. July 7, 2014
Rated 5.0 out of 5.0 by Great stay! Aside from the very loud people in the room next to ours, our stay at this hotel was perfect. Each staff member we encountered was friendly and professional. Upon our check-in, there was a problem with our room. The woman working the front desk contacted someone and corrected the problem immediately. The was the only problem we had for our stay. For the price, this place is fantastic! July 6, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable, Could be Quieter Sound proofing between rooms is inadequate if you have noisy guests staying in adjacent rooms. The rooms are very clean, modern and comfortable, with good amenities. The staff are friendly and responsive. July 3, 2014
Rated 5.0 out of 5.0 by Good location and nice for the price. As always with Holiday Inn it was a good stay everything was clean and in a nice area for children. There is no reason to worry about property and is in walking distance of the oklahoma aquarium. July 2, 2014
Rated 4.0 out of 5.0 Nice stay, As Always I have stayed at this location before. Very nice Hotel. The staff is great and the rooms are clean and comfortable. The breakfast is as you expect with IHG hotels. June 30, 2014
Rated 5.0 out of 5.0 by Great Place To Stay I had a very pleasant stay, very friendly staff, room was in great shape. June 23, 2014
Rated 5.0 out of 5.0 by School trips I brought my students to Jenks to attend a yearbook workshop. The staff treated I and my students with respect and seemed pleased to have us. I have been to other hotel where bringing students seemed to be an insult. This staff was great. The staff was great, the rooms are clean and the food was wonderful. Would recommend this hotel to everyone that I can. June 19, 2014
Rated 5.0 out of 5.0 by Nice clean hotel room We enjoyed our stay at the Holiday Inn Express. We were here for a wedding and we had a good night's sleep the night before the wedding. The staff was very courteous, friendly and helpful. The staff was willing to accommodate our needs. They were very professional. We needed extra towels and they provided these to us Our daughter enjoyed the internet access that she needed. We would recommend this hotel to others. June 18, 2014
Rated 3.0 out of 5.0 by Efficient, not fancy Everything was fine. Nothing too extraordinary. My one complaint was the overpowering smell of room freshener in the room. The cleaning people went crazy using it. I guess it could be worse and the place could've stunk with a pungent odor. Still, this smell wasn't at all pleasing because of how strong it was. June 15, 2014
Rated 4.0 out of 5.0 Very Nice Stay I stayed for work and was pleasantly surprised. The hotel was very nice. I was upgraded to a King Suite. The main room A/C was not working properly, but the A/C in the Bedroom was enough to keep the entire Suite comfortable. The hotel supplied Dinner and Beer downstairs. The Lasagna was OK. The beer was good. Not bad though for free. Overall nice night in a great hotel. June 15, 2014
Rated 5.0 out of 5.0 by Quiet and confortable Nice area, good restaurants with-in walking or minutes driving. June 14, 2014
Rated 1.0 out of 5.0 by Not a Happy Stay Hotel needs upgraded. Staff needs to have training in customer service. Most staff were rude and not helpful. We had money stolen from luggage. June 13, 2014
Rated 5.0 out of 5.0 by Great Service We had an excellent experience. The staff was wonderful, and the amenities were great! June 8, 2014
Rated 5.0 out of 5.0 by Staff was amazing We were in Jenks for a wedding and stayed here 3 nights. Tired after driving 700 miles, we were greeted by a wonderful staff - Stephanie and Donna. They couldn't have been more helpfl, friendly and accommodating. The first day we had used up some supplies so on our way out I mentioned this to Stephanie. When we returned Stephanie remembered us and handed the supplies to us. The accomodations, including the pool and hot tub are excellent. The room and lobby were spotless. Even the breakfast lady, although busy was very friendly and chatted with us briefly. The food and selection was excellent. The wedding reception was held there and that was excellent also. Thanks, team, for a great stay. June 7, 2014
Rated 5.0 out of 5.0 by Great Night The front desk lady was exceptionally friendly, helpful and courteous. The Casino discount was very helpful and she had no problem with the discount plus she gave us a discount ticket for the Aquarium when she learned we were going there the next morning. Recognizing our ages, she knew we would want a ground floor room in a quiet area. The lady working in the breakfast area was very friendly, cleared our dishes and helpful with directions to the post office. June 5, 2014
Rated 4.0 out of 5.0 by Jenks IHG We were very pleased to find out they served free beer and food on Tuesday, Wednesday and Thursday. at 4-6 P.M. We had fried chicken, green beans, scalloped potatoes and beer from the liquor store. Not the 3.2 stuff. Breakfast was also good. Good value. As always the Holiday Inn was nice. Brian from Rockwall, TX. This is located just across the river from Tulsa. 5 minutes. Tulsa has a new river walk for walking and bike riding. Very nice. June 3, 2014
Rated 5.0 out of 5.0 by convenient location located where we needed to go. comfortableand enjoyed our stay. June 1, 2014
Rated 5.0 out of 5.0 by Our new choice for where to stay in Tulsa Nice staff, nice facility, clean, quiet......everything you would look for in a place to stay. May 9, 2014
Rated 4.0 out of 5.0 by Great bed. We were just passing through this time, but have stayed here when visiting family. We got in at 1 a.m. and knew we were going to climb into a comfy bed for a very restful night after a very long day. We got up refreshed and ready to hit the road again. I would recommend a stay when in the area. May 3, 2014
Rated 4.0 out of 5.0 by overall, great place I was totally satisfied with my stay at this property. From the clerks at the front (Stephanie, Donna, and others), to the staff in the breakfast area and the maintenance man, everyone was very cordial and wiling to assist in whatever way they could. There was just no problem of any degree. It was quiet, comfortable, and well-appointed. I have seen a lot of hotels offer breakfast, but this is the first one I have seen that offered a free evening meal almost every day. What a money-saver. If someone has to go to Jenks, Oklahoma, (beautiful little city), I recommend this hotel. April 14, 2014
Rated 5.0 out of 5.0 by All over made to feel at home From the time we walked in we were made to feel at home. All of the staff was very friendly. Great three day visit.bb April 13, 2014
Rated 4.0 out of 5.0 by Very satisfied Clean and comfortable. Polite and professional staff. Pool and spa open and well maintained. Convenient location near major highway and walking distance to Oklahoma Aquarium. Above average breakfast. Excellent value overall. March 30, 2014
Rated 4.0 out of 5.0 by one good spot Really easy to get to property right off Creek Nation TP Good location for getting around and variety of stuff to do in walking distance too. March 25, 2014
Rated 5.0 out of 5.0 by Great stay I stayed at this Holiday Inn for 5 weeks. The staff was very friendly. Great breakfast. Nice rooms. Nice and quite location. If I have to go back to the area I will stay at the same Holiday Inn. January 16, 2014
Rated 4.0 out of 5.0 by friendly staff, quiet. The staff was extremely friendly and were very professional in their work. Room was clean and property was well kept. The evening meals were satisfactory and breakfast was above average. January 14, 2014
Rated 2.0 out of 5.0 by A Discomfort Night Stay On 01-02-14 I stay at this hotel almost every year because my daughters frenquently have gymnastics Meets @ Jenks, and it closet to the Meet's location. My pass experiences were okay; however, this year's experience is below the average. 1) Room noise: We was on the 3rd floor, a person in a room on 4th floor right above us kept most of us up all night with his heavy walking and coughing noises. 2) Wifi was free but requires password, not open as said. 3) Breakfast: the pancake machine was broke so there was no hot pancake for breakfast. The bananas were old; cup-caskes were hard; scramble egg was cold at some part but a little bit warmer at other part; bacons were hard and looked as over cooked. Obviously foods, cakes and fruits were the leftovers from previous days. 4) I am a member of IHG@Rewards club. I forgot to mention it @ check in but the front desk clerk didn't even care to ask. Therefore, I didn't get Reward points for my stay. January 7, 2014
Rated 5.0 out of 5.0 by Great service and friendly staff I stayed at Holliday Inn Express in Jenks, Ok for three weeks for work. It has a great friendly staff. Very polite. Cleaning staff found one of my diamond earrings that I didn't know that I had left out and left it on the bath room counter. Thank You for finding my earring. December 27, 2013
Rated 1.0 out of 5.0 by Worst Stay to date It looks like they just slapped a HI Express sign on a cheap hotel and called it good. The beds were very uncomfortable, the wife asked for additional padding ( note the beds are a prime reason we pay what we pay for HI express) First guy just blew her off, she went back after shift change and the lady at the desk helped her out. The room was very worn out. Not at all what I would expect. The corners in the bathroom were dirty too. Breakfast was OK but pancake machine was empty , we grabbed something quick after we left. This has to be the worst IHG property I have ever stayed at. December 12, 2013
Rated 5.0 out of 5.0 by Highly recommend Have stayed here in the past and stayed here over the recent Thanksgiving holiday. The staff was very friendly, the room was clean and the beds comfortable. One morning there was no water due to a pipe busting or something, but it was fixed very quickly and the staff was very helpful in trying to make us comfortable in the meantime. Would definitely stay here again. December 5, 2013
Rated 5.0 out of 5.0 by Great nights rest, excellent breakfast I knew I would be arriving late and called ahead. Hotel was easy to locate right next to the aquarium. Everything was ready for me when I arrived, was awarded my priority points without asking. Smooth check-in, great room-slept well, wake-up call was on time, had a great shower and self service breakfast was very good. Bill was accurate and check out was as smooth as check-in. I would definitely stay here again., November 25, 2013
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