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Rated 4.4 out of 5 by 201 reviewers.
Rated 5.0 out of 5.0 by Outstanding Value and Great Customer Service Highly recommend this property. The rooms are spacious, clean, and comfortable. The staff is attentive and friendly. You will be hard-pressed to find a better overnight value in the Johnson City area. October 27, 2014
Rated 5.0 out of 5.0 by Great stay I booked a room here because of good experiences at other Holiday Inn Expresses in the past and because of all the reviews saying how clean it was. That's a major factor for me. The reviews were right - it was very clean and we were greeted with a very pleasant scent to our room as we entered. The breakfast area was clean and neat, and we enjoyed watching the news as we ate. The ice machine was out of order on our floor, but we and it were fairly close to the elevators, so I only had to go down one floor. The staff were all very pleasant and helpful - sending us to a restaurant the first night that we enjoyed. Our room was at the back of the hotel, and opening the curtains revealed nothing but hillside - which was wonderful! Our last morning there, I watched a fawn hopping around in the long grass on the hill with it's mother standing guard. It was a great way to start my day. My one issue is that the bed was a bit too firm for me, and the pillows (even those marked firm) had little support. I'm a person that sleeps best when the bed is a bit softer and the pillow is firmer. It made me think how great it would be if hotels offered the option of a mattress pad that would soften the bed for people like me. Overall, it was a great experience, and I would definitely stay here again and recommend it to anyone needing a hotel in the area. October 27, 2014
Rated 5.0 out of 5.0 by All around good value This place is in a great location and the staff are very cordial. Rooms and bathrooms were clean and furnished appropriately. The only down side to this facility is the fitness/gym area. Not everyone likes to exercise, but this is the only area that is serious lacking some upgrades. I would highly recommend this facility to anyone looking for a great value. October 27, 2014
Rated 2.0 out of 5.0 by No walk in shower in handicap room. I ask for a walk in shower and I did not get it. A bath tup doesn't serve much purpose when you can't bend your knees and get in the tub. I ask for a room change and I was told it was not available. Apparently reservations don't mean very much. Thank you for a ruined vacation. October 26, 2014
Rated 5.0 out of 5.0 by Friendly helpful staff From the front desk personal to housekeeping everyone was friendly and willing to help October 25, 2014
Rated 5.0 out of 5.0 by What you're looking for... While the breakfast fare is standard HIEx offering, coffee remained fresh and hot though out the day while everything else about this location was top notch. Staff very helpful, rooms clean and bedding and pillows provide an excellent night's sleep. Right off the highway the location is perfect for a stop on your way or anywhere you may want to go in Johnson City. October 23, 2014
Rated 5.0 out of 5.0 by Excellent Employees Breakfast Employees were friendly and accommodating. October 22, 2014
Rated 5.0 out of 5.0 by Great stay Great stay at this hotel. The best in the Johnson City area. Comfortable room and great breakfast. October 20, 2014
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