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Rated 4.5 out of 5 by 32 reviewers.
Rated 4.0 out of 5.0 by Nice hotel The little things mean a lot. Saving money by not putting a little thing like hair conditioner in the room means a lot to the women business traveler.... Had to go out to buy some after a long day at work. Staff told me it was a cost savings...... Liked the hotel guess I need to remember to bring my own. February 21, 2014
Rated 5.0 out of 5.0 by Great stay during a recent snow storm! During a recent snow storm, I made the decision to book a hotel room to be closer to a job related training class that was to be held regardless of the weather. This Holiday Inn Express was recommended to me by a class mate who was familiar with the area. I could not possibly say enough good things about the hotel. I was greeted by a very friendly front desk staff that treated me as if I were a part of their family (throughout my stay I observed this behavior offered to all the guests). The room was very clean, neat, and orderly. Housekeeping did an excellent job with the daily duties of making the bed, replenishing bathroom supplies, etc. The continental breakfast offers a great selection of various breakfast items to help get your day started. The hotel management hosts a guest reception on Tuesdays and Wednesdays where items from local restaurants are served as well as free beer or wine! During the storm, it became difficult to find eating establishments that remained open for business. The hotel staff worked very hard to find places that were open which included a Chinese restaurant that was not only open, but willing to deliver to the hotel. Throughout my stay the hotel staff made every effort to make my stay relaxing and enjoyable despite the difficulty of working through a snow storm (hotel staff remained on the premises throughout the storm). I would highly recommend this Holiday Inn Express to anyone staying in the Kannapolis / Concord area. February 15, 2014
Rated 5.0 out of 5.0 by My Stay The room was cozy and the pillows were wonderful. The only Down fall I had with my stay was the Furniture. The Countertop was un-glueing or coming apart. The Wall Paper was peeling off. The water pressure was weak as well but the temperature of the hot water was excellent. January 16, 2014
Rated 5.0 out of 5.0 by Still a great place when mother nature throws a curve ball Mother nature threw a curve ball the last stay by knocking out the power nothing the motel could do about this but as usual the staff went into action to make the best with what they had to work with they offered a refund to the ones that wanted it worked with the guest trying to meet their demands understanding some were unable to meet like trying to find some guest another motel because when the power went out so did the phone service even with this said I still recommend this motel to everyone visiting the area fantastic staff and all around a great place to stay January 14, 2014
Rated 5.0 out of 5.0 by Wonderful staff & very clean! We had a long weekend stay at this hotel and it was great! Everywhere was very clean, you could smell it in the air and see employees cleaning quite often. The staff were all very friendly and accommodating. It was a decent price and the complimentary breakfast buffet was one of the best that I've had. Highly recommend!! November 10, 2013
Rated 5.0 out of 5.0 by Fantasic staff great place to relax I stay @ a lot of motels thru out the year but this motel is on top of my list. The staff go above and beyond to meet your needs and the hospitality @ the site is like no other I've experienced. I recommend this motel to everyone traveling to the area November 8, 2013
Rated 4.0 out of 5.0 by Good place, turbo fan This facility is very well located and built. It's accessible to much of the area easily and the interstate is right next to it. The sounds of the interstate were well blocked however the sound of the bathroom fan was akin to a jet so I limited the use of the bathroom light due to that irritation. Other than that I hope house keeping wasn't too mad with my using the bathroom to decon my clothes and wetsuit from the event I worked in the mud. November 7, 2013
Rated 1.0 out of 5.0 by No secuity and vehicles were vandalized We booked two rooms here for race weekend . The back door of the hotel has a card reader on it but it does not lock. you can simply pull it open without a card. During the night the windows on both of our vehicles were broken and scratches and dents were placed on both vehicles as well as expensive items were taken from the vehicles. When the hotel staff was notified we were told that this happens all the time here. Then we were told that they are not responsible for any damages as they have a sign posted that states that. When asked if they have night security or video surveillance we were told no. We asked for a discount on the rooms and were told no and that the property had been sold 10 days prior and they would inform the new owners. There were other vehicles that were broken into that night at this hotel as well. I realize that it is not the hotels fault that vandals broke into our vehicle, however if they have had this type of activity happen in the past during race weekend they should have hired security to patrol the parking lot during race weekend or at minimum provided video surveillance. The locks on exterior doors should be checked daily! They triple their room rates during race weekend they could at least try to make your stay safe. We still have not heard from the hotel or their new owners about this matter. It has been costly to have the repairs made to the vehicles and insurance does not cover personal items that were stolen. I would recommend that you do not stay at this hotel! Book at one that does offer security as many do in this area. October 21, 2013
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