Rated 4.4 out of 5 by 28
Rated 5.0 out of 5.0 by Dreamweaver20 Wonderful staff & very clean!
We had a long weekend stay at this hotel and it was great! Everywhere was very clean, you could smell it in the air and see employees cleaning quite often. The staff were all very friendly and accommodating. It was a decent price and the complimentary breakfast buffet was one of the best that I've had. Highly recommend!!
November 10, 2013
Rated 5.0 out of 5.0 by 71nova Fantasic staff great place to relax
I stay @ a lot of motels thru out the year but this motel is on top of my list.
The staff go above and beyond to meet your needs and the hospitality @ the site is like no other I've experienced.
I recommend this motel to everyone traveling to the area
November 8, 2013
Rated 4.0 out of 5.0 by alstxi Good place, turbo fan
This facility is very well located and built. It's accessible to much of the area easily and the interstate is right next to it. The sounds of the interstate were well blocked however the sound of the bathroom fan was akin to a jet so I limited the use of the bathroom light due to that irritation. Other than that I hope house keeping wasn't too mad with my using the bathroom to decon my clothes and wetsuit from the event I worked in the mud.
November 7, 2013
Rated 1.0 out of 5.0 by Travellady226 No secuity and vehicles were vandalized
We booked two rooms here for race weekend . The back door of the hotel has a card reader on it but it does not lock. you can simply pull it open without a card. During the night the windows on both of our vehicles were broken and scratches and dents were placed on both vehicles as well as expensive items were taken from the vehicles. When the hotel staff was notified we were told that this happens all the time here. Then we were told that they are not responsible for any damages as they have a sign posted that states that. When asked if they have night security or video surveillance we were told no. We asked for a discount on the rooms and were told no and that the property had been sold 10 days prior and they would inform the new owners. There were other vehicles that were broken into that night at this hotel as well. I realize that it is not the hotels fault that vandals broke into our vehicle, however if they have had this type of activity happen in the past during race weekend they should have hired security to patrol the parking lot during race weekend or at minimum provided video surveillance. The locks on exterior doors should be checked daily! They triple their room rates during race weekend they could at least try to make your stay safe. We still have not heard from the hotel or their new owners about this matter. It has been costly to have the repairs made to the vehicles and insurance does not cover personal items that were stolen. I would recommend that you do not stay at this hotel! Book at one that does offer security as many do in this area.
October 21, 2013
Rated 5.0 out of 5.0 by TTallman Great Place To Stay
My wife and I just recently spent the weekend at this Hotel this was over Race weekend and of course it was a full house, but we had plenty of parking, the service was outstanding and when we had a question it got answered. It is located with many eating places within walking distances. Shopping mall was very close if you needed something. and only 9 miles from the race track.. I would stay here again and we may just book this place for next years race.
October 18, 2013
Rated 5.0 out of 5.0 by FourTails Hospitality Plus
Our hotel stay was positive in every aspect. We would highly recommend it to anyone looking for a hotel in this area.
September 23, 2013
Rated 5.0 out of 5.0 by JCIGuy Returned Medical Device
I have never written a review for a hotel before but feel it necessary to call out the outstanding front desk stall at the Kannapolis property.
I checked out last Thursday to meet a customer and head home. I got home at 9:00 PM and while unloading the car I noticed I did not have my CPAP machine. In case you don't know this machine keeps my wife from waking up next to a dead guy!.
I called the hotel and spoke to a front desk attendant who confirmed they had my CPAP and would return it Friday for a Monday delivery. Obviously this would be a problem for me. I requested Next Day Air Saturday service and was told they did not have an that option.
Much to my surprise a USPS van showed up ay my house Saturday with my CPAP! To make this happen someone had to take time out of their day to go to the Post Office and arrange this.
I would like to say that this service would make me a regular customer but I am sure you can see my IHG points ballance (over 600k) that I already am!
This is just another reason I stay at IHG hotels!
July 22, 2013
Rated 5.0 out of 5.0 by Mike330 Great convience and Hospitatity
Would recommend this hotel. Very convenient to dinning and location of interstate. Very Clean with great staff. Had everything I needed.
July 2, 2013