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Rated 4.6 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by All that was expected I'm an old Holiday Inn customer. This location kind of took me back to the old days. Since IHG started it seems that service and privileges have diminished. This location made us feel special. September 2, 2015
Rated 5.0 out of 5.0 by Friendly and attentive staff On our way to visit family and got a late start. We have 3 small boys, so they were exhausted and grumpy. Pulled in at 1230 am. The hotel staff was nice and found us a room asap. Three tired and grumpy boys one night, to happy smiling boys in the morning. They enjoyed the breakfast selection a little too much, because they made a mess. With that being said, I was embarrassed, but the STAFF was more than understanding. They know how children are and reassured me, that my boys were fine! That made me feel better. Thanks! September 2, 2015
Rated 4.0 out of 5.0 by Internet and mattresses need upgrading Hotel was generally fine with two notable exceptions - the wireless internet was spotty at best and super slow when it did work. I ended up going across the street to the McDonalds to get some work done. The mattress on the bed was also broken down on the right side and I slept at a slant. I should have asked for a different room, but I was already settled in and had my stuff everywhere, so I just lived with it. September 1, 2015
Rated 5.0 out of 5.0 by great hotel loved the pool , great visit .........................................................................................................................................! August 31, 2015
Rated 5.0 out of 5.0 by Excellent Stay The staff were very friendly and the hotel itself was in great shape and very comfortable. Will definitely be staying again when in the area. August 29, 2015
Rated 5.0 out of 5.0 by Great Stay Everyone at the hotel was super friendly and they remembered our names! They were packed so that meant a lot! The room was great! The bed was comfortable and the bathroom was clean and well stocked with towels and necessities! They had free popcorn in the afternoons and breakfast was great!! The location of this hotel is perfect for visiting Concord Mills Mall and surrounding areas! The hotel has several places to eat located within walking distance! The pool was inside but if was great!! I will stay again and have already recommended it to friends and family!!! August 28, 2015
Rated 5.0 out of 5.0 by Comfy bed The bed was very comfortable. The breakfast was sufficient. August 24, 2015
Rated 5.0 out of 5.0 by Wonderful Stay This Holiday Day Inn was wonderful! I really enjoyed my stay...! However, there was one concern. The kind man by the name of Bill was working at the front desk alone and I didn't understand why. There were a lot of guest staying and only one clerk to check everyone in, answer phones and ring up miscellaneous items. Not to mention refilling the pancake machine several times between the hours of 8p.m. and 12a.m..... Mr. Bill was very polite and done a wonderful task at hand but I think that's a bit much for one person. Overall I think the hotel was nice, clean and very suitable for my stay. I would definitely come back! August 22, 2015
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