Rated 4.5 out of 5 by 366
Rated 5.0 out of 5.0 by retiree wanderer Very helpful staff and very clean room
I found the service and staff to be commendable at this hotel. I would like to thank Mario for his assistance and Sarah for her help I also found that the room was very clean and I enjoyed the pool which was very clean. The lady that worked the breakfast was very fast at replenishing coffee, etc, and removing used plates and utensils from the tables. thanks again for an enjoyable stay.
June 24, 2016
Rated 4.0 out of 5.0 by Owlman44 Large room and good breakfast
This property is clean and quiet. Rooms are large and breakfast has a wide variety of choices. Mattress is very firm which will be a positive for some and negative for others. Property can be hard to spot as it has an address on Sidney Baker but is actually located about a block off that road--there is a small sign on Sidney Baker but is easily missed. They have a policy of not providing bar soap in bathrooms instead opting for bath gel. Bar soap seems to be available if you ask for it. Coffee in lobby at all hours but no juice availability until breakfast.
June 23, 2016
Rated 5.0 out of 5.0 by Ty02 nice rooms and pool
the rooms were very roomy and the beds comfortable and the Texas shaped pool was kind of neet.
June 20, 2016
Rated 1.0 out of 5.0 by deralm Hotel staff is rude!
Went to IHG.com and saw the rate for a king. We then called the hotel directly and ask if their kings had a sleeper sofa (child) and was informed yes. My wife then ask for the rates and was told a different rate than the IHG web site. I then spoke with a man (manager/owner?) that informed me at his hotel he charged a different rate than IHG's site. He made us reserve a room at IHG website. When we arrived he gave us the worse possible room in the hotel that staff went in and out of all day and night for laundry and items housekeeping forgot to put in the rooms. That would not be so bad if they did not slam the door going in and out. I called the front desk to inform them my room was next to the door and I could not sleep. I was informed they would make note of that but their guest needed items housekeeping forgot to place in their rooms. You don't have to slam the door and it continued.
June 20, 2016
Rated 5.0 out of 5.0 by cab326 Friendly and a clean place to stay
The staff was very courteous and friendly. The hotel and our room were very clean. No problems. We would stay here again.
June 15, 2016
Rated 5.0 out of 5.0 by RPG2 ok stay
good stay nice staff
i would recommend them again. i stay at their sister properties often
June 15, 2016
Rated 5.0 out of 5.0 by PattyB1987 Great Holiday Inn Express
This hotel was very comfortable, great pool area. Close to a lot of restaurants. Easy to get to off of the highway. Great breakfast selection. We would definitely stay there again if traveling to this area.
June 9, 2016
Rated 5.0 out of 5.0 by Pleased01 Very Good Stay
My stay at Holiday Inn Express in Kerrville was excellent.
I do not recall a better night stay in this town.
I am sure I will stay here again soon.
June 7, 2016