Rated 4.5 out of 5 by 169
Rated 3.0 out of 5.0 by babydoll73 Bed was uncomfortable Mattress worn out and rolled us to the middle
We have stayed in various Holiday Inn Express and have never spent in one that had old mattress. Always was up to date. We spent two nights and got very little sleep. Very uncomfortable. Hope they update before we head that way next year in Spring.
December 22, 2014
Rated 4.0 out of 5.0 by Robjr Comfortable beds and great service
My family enjoys staying here when in town for business or leisure
December 18, 2014
Rated 4.0 out of 5.0 by BG311 Desk staff helpful
Desk staff took time to look up HI discount membership number and recommend good local restaurant.
December 17, 2014
Rated 5.0 out of 5.0 by Casue Great service
We had reserved a regular King room. When we arrived and went to our room, our key would not work. We went back to the front desk and told them problem. Key re-keyed and back to the room. There was evidence that someone else had not checked out of this particular room. The front desk staff took care of this situation and upgraded us to a suite. The suite was a great room. Balcony overlooking the pool and surprisingly completely quiet. Breakfast was the usual menu for Holiday Inn. However, Nancy, the person working the breakfast area was unbelievable. She greeted each person. She was in constant motion to be certain every guests' needs were met. She was bringing out food, cleaning tables, and chatting with guests. I have never seen someone more dedicated to this type service. If we are ever in this area again, we will be staying at this hotel.
December 17, 2014
Rated 5.0 out of 5.0 by KJPAPA Nice Balcony
The balcony connected to the room was a very nice area for reading, working, or just relaxing.
December 16, 2014
Rated 5.0 out of 5.0 by PRM2011 Excelent value for a great stay
Hotel is conveniently located and easy to find. Rooms are spacious and very clean and the beds are the very comfortable pillow top style. Hotel and grounds are well maintained. Staff is very friendly and hard working. Breakfast area is large and food is very good.
December 12, 2014
Rated 5.0 out of 5.0 by terig Best hotel in Kerrville
I've stayed at many of the hotels in the area, and this is the cleanest, nicest staff, best value.
December 7, 2014
Rated 5.0 out of 5.0 by Gehazi Very well appointed and guest friendly.
In my experience the quality of hotels in Kerrville is variable. It is therefore with something approacing rapture that we alighted upon the Holiday Inn Express.
Quite the best experience in Kerrville in more than 30 years of visiting.
The room was exceedingly comfortable and well appointed.
December 3, 2014