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Rated 4.0 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Comfortable stay with great service It was a comfortable stay in a great location. Dawn, who put out the breakfast every morning was fabulous. Everything was fresh and delicious. Thanks for the great hospitality. July 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great location HIE King of Prussia is well located near major highways and adjacent to the King of Prussia Mall. Myriad of dining / entertainment options available in close proximity to the hotel. July 19, 2014
Rated 4.0 out of 5.0 by Rewards Points In the past I received points per night, but was told this time it was per reservation? July 19, 2014
Rated 1.0 out of 5.0 by Dump I recently stayed at a Holiday Inn Express in Winchester, VA for five nights, then at this (King of Prussia, PA) location immediately thereafter. The difference was night and day. This property (K of P) was not worthy of the chain; dirty elevators leading to dirty hallways, dirty room, dirty bathroom, right down to dirty dishes in the cupboard. No pens, no garbage can liners, no dry c;leaning bag, etc. Entire facility is dated, worn and tired (carpet, paint, bathroom fixtures, creaky elevators, unfinished staircases, etc). Franchise should be revoked. July 16, 2014
Rated 2.0 out of 5.0 by Bathroom Handicap suite was just wide enough for the wheelchair to fit, but no one could get around if the wheelchair was in the way unless you climb over the beds. No where to store suit cases for multiple guests in a two double bed suite. The shower is a roll in shower with no downward slope of drain, nor a lip to catch the water from flooding the entire bathroom. One small single mirror located only in the bathroom, no vanity or counter space, just a sink. No extra mirror in the room, so if the bathroom was being occupied no one could do anything else that would require a mirror. Hand held shower head was located to high for someone in a wheelchair to reach. Staff was accommodating, but the bathroom was a mess to use they needed to have a squeegee available or something to keep the entire floor from flooding. July 10, 2014
Rated 5.0 out of 5.0 by KOP Holiday Inn is the best! Best value in KOP. Was staying at the Marriott properties for years but now stay here. The cost difference is huge and the value is right up there with Courtyard and Fairfield. Go HIExpress! July 7, 2014
Rated 3.0 out of 5.0 by Hotel a bit tired Stayed on side away from highway. Was quiet and comfortable. Had to set air conditioner at lowest setting to have room cool. Elevators rumble and creak - not too reassuring. When I checked out, the clerk was counting out the cash register. Barely even looked up (as a matter of fact, he took a handful of pennies to printer to get receipt). I thanked HIM and he said I was welcome. Not nice or cordial at all. Housekeeping overlooked leaving coffee packets one day. That evening I went to front desk and asked for some - the clerk (different one) looked like she suspected I was lying. Microwave and fridge nice to have. July 4, 2014
Rated 3.0 out of 5.0 by OK , but not great Hotel lobby feels a bit cramped, especially if crowded with a lot of guests. The elevators are small and very slow. The front desk staff, although not rude, was not overly welcoming either. Had problems with WiFi, however, quick response and fix by hotel. The breakfast was standard, pre-processed heat and serve variety, and just so-so. Overall, if you want an average experience, this is OK, but I feel there are probably better options in this price range. July 3, 2014
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