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Rated 4.0 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by Pleasant Surprise It has been over 10 years since we stayed at any Holiday Inn. Having had a few bad experiences we decided never to stay at this franchise again. A friend told us about this one and it was very close to where we wanted to go. So we decided to take a chance. I am so glad we did. Everything about this hotel was nice. We had a Two queen Suite which was very spacious and clean. The breakfast was more that I ever expected. It was a breakfast and not a bunch of carbohydrates thrown together. The staff was nice and very helpful. I will defiantly return to this hotel. October 7, 2014
Rated 5.0 out of 5.0 by If you're there--stay here! We so enjoyed the stay! The hotel staff were as professional as they come. Our rest was good and we had privacy and comfort...so refreshing to us. October 7, 2014
Rated 5.0 out of 5.0 by Top Notch Hotel This Holiday Inn Express is a first class operation. I travel for business and will always look for this type hotel in the future due to my positive experience. With so many hotels to choose from-this hotel's service and cleanliness definitely encourages me to look for a Holiday Inn Express-hope they all are as good as this one. October 5, 2014
Rated 5.0 out of 5.0 by staff the overall service that i recieved was up and beyond what i have ever recieved before. up pond leaving one ot the ladies that was in my party left her ipad in the room and the front desk clerk called me on my cell phone to let us know what we had done. since we hadn't got very far on our trip to holden beach we turned around and went back and picked up the ipad. September 22, 2014
Rated 5.0 out of 5.0 by Great Staff, quite area and very relaxing The entire staff makes you feel welcome from the point of check in until you check out. Very nice area to stay in as there is easy access to interstate and the traffic congestion in the area is very low. Quite area around the hotel which makes it easy to relax. Rooms are always clean. I am a frequent traveler to the area and always stay in Kings Mountain HIX. September 19, 2014
Rated 5.0 out of 5.0 by Friendly and helpful Front Desk My wife and I checked in after a long drive, the front desk lady, Moneta, was very nice and helpful and gave us good suggestions on places to eat. My wife was tired and gets cold easily, Moneta brought us some extra blankets to our room. The breakfast was great and we enjoyed it very much. We had a nice stay and will stop again when we are in the area. September 17, 2014
Rated 4.0 out of 5.0 by Room was clean Capet Out of date but not horrible Good place to stay. Price seemed a little much for quality but overall clean and that is most important to me September 13, 2014
Rated 5.0 out of 5.0 by Enjoyable stay My stay was enjoyable. The only compliant would be the traffic noise. very noisy on the back side of hotel near highway. Otherwise great stay September 7, 2014
Rated 4.0 out of 5.0 by Friendly staff We come to this location every time that we visit NC. First time we used online to make our reservation and it's the way to go. A great staff definitely makes a difference! The swimming pool is a plus, especially with kids. Would be nice to have an inside pool! September 4, 2014
Rated 5.0 out of 5.0 by Excellent Service Friendly staff, cleanliness of the room was excellent. September 4, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and friendly The best part of my stay was the friendly, helpful staff. At every visit to the front desk, I was greeted with a smile and always felt like a welcome guest. This location is clean and updated, conveniently located in the Kings Mountain/Shelby area. September 3, 2014
Rated 5.0 out of 5.0 by Helpful staff and lovely view We usually stay in Gastonia when visiting the area but I remembered that there was a Holiday Inn Express with a view of the mountain in Kings Mountain so we decided to try it. The desk attendant, Moneta, was very kind and helpful and gave us a room looking out at the mountain. Coming from Florida this was quite a treat for our family of 4! We enjoyed a stroll around the grounds and will use the pool on our next visit. Everything was quiet to enjoy a peaceful night of sleep.The accommodations were very nice and clean, the breakfast room was nothing short of elegant, and the arrangement of the tables gave a feeling of privacy. The breakfast choices were more than adequate and very tasty. We will be staying at Holiday Inn Express Kings Mountain on all our future trips to the area and recommend it to everyone over anything Gastonia has to offer! September 2, 2014
Rated 5.0 out of 5.0 by staff The staff were so very nice! The hotel was wonderful. September 2, 2014
Rated 5.0 out of 5.0 by Swimming Pool Having just travelled from FL where temps were in the 100s, and pools are warm, the coolness of the pool was both pleasant but too cold to stay in long; still, it was quite enjoyable for the kids. September 2, 2014
Rated 5.0 out of 5.0 by Overnite Stay was the end of a long day and the accommadations were more than expected August 26, 2014
Rated 5.0 out of 5.0 Feel Like a King at Holiday Inn Express in Kings Mountain I have racked my brain to find something to fret about concerning my one-night stay, but alas there is nothing. The staff, overall cleanliness--everywhere--room comfort and a truly outstanding breakfast, both staff, food quality and food options, were excellent. I highly recommend Kings Mountain Holiday Inn Express. August 25, 2014
Rated 1.0 out of 5.0 by Everything BUT QUALITY STAFF The hotel is nice and located just minutes from everything, however some of the staff need to better communicate with the guests and understand that they need to satisfy the paying customers. August 21, 2014
Rated 5.0 out of 5.0 by Clean family friendly very clean, large rooms, close to highway, small outdoor pool, the only negative I have, is the room we were in may have been a smoking room at some point as you could smell a faint smoke smell, otherwise everything was great. free breakfast was excellent..coffee and food were great. August 20, 2014
Rated 4.0 out of 5.0 by Nestled against the trees. A compact and modern facility, a few blocks away from the noisy interstate, nestled up against a nice wooded area. A half hour away from Charlotte, so missed rush hour traffic. Very close to a new shopping center and good selection of restaurants. Comfortable and quiet. August 19, 2014
Rated 2.0 out of 5.0 by Noisy You know you have checked into the wrong hotel, when you find ear plugs provided by the hotel in your room. This hotel is located right beside interstate 85 and must have limited insulation, as traffic noise was constant all night. We even tried white noise apps on our iPhone and even that could not reduce the noise to a level that would allow sleep. Yes, we did wear the ear plugs as well. This place is NOISY. I am a Platinum IHG Rewards Club member, so I stay in a LOT of IHG hotels. I will not be returning to Kings Mtn HIE for sure. August 19, 2014
Rated 5.0 out of 5.0 by Check-in I have been staying at this HIE every week for two years. Yes, early on there were things we needed to work on, like I wanted the same room every week. Got it right. Check in is always very friendly, especially by Moneta! Her smile and welcoming me back each week is "Priceless!" One thing that is confusing. The first floor ice machine broke 2 weeks ago, close to three. When I checked out 8.14, it was still broke. Did hear they finally got approval to fix it. Seems strange you have to get approval to fix an ice machine. Sure is a pain to have to go to the 2nd floor for ice. August 18, 2014
Rated 1.0 out of 5.0 by Highway noise is awful. If you are going to stay here, be sure to book a king room so you will be on the quiet side. All the queen rooms including the suites are very noisy. otherwise the hotel is pretty much like the other ones in the chain. August 1, 2014
Rated 4.0 out of 5.0 by confortable bed and very quiet! the staff was friendly and vey helpful! I had a fabulous nights sleep! :))) July 26, 2014
Rated 4.0 out of 5.0 by NoTowels or Room Service Nice Hotel & Staff. No Towels in the Room at Check In and no Room Service the next day. July 23, 2014
Rated 1.0 out of 5.0 by Hotel needs renovations The carpet in the corridors and room was filthy. We turned back the sheets and found a spider crawling in the bed. The mattress needed to be replaced. You will roll to the middle of the bed with two people in the bed. The room was not fresh smelling. It made us feel like we did not want to touch anything. The furniture was in need of replacement. July 22, 2014
Rated 2.0 out of 5.0 by Great bedding and room. Great staff. Problems could have been corrected by the next day. They offered to find me another room but none were available within 20 miles at any hotel chain. Great staff July 20, 2014
Rated 3.0 out of 5.0 by Hot Shower Had luke warm water temp with dial all the way up. Complained to the counter person. She said running out of water is frequent and we should take showers off of am peak time Asked about a 100% satisfaction policy. She said that H I express had no policy. Back at the room the small sign in the bathroom said they did. O Well! The rest of our 1 night stay was consistent with prior HI express stays elsewhere. Very consistent. July 13, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and friendly Clean, comfortable and friendly. Management is responsible for a great stay. July 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed, very attentive check in I checked in after midnite. I did not have a reservation and was not carrying my IHG card. The front desk lady showed much patience and was pleasant thruout. She looked for the best rate, and provided me with a room upgrade due to my IHG status. I got a great nites sleep, and the free breakfast in the morning was one of the best such breakfasts I have had. The breakfast provided a very lot of choice. Overall, a very nice stay. A July 2, 2014
Rated 5.0 out of 5.0 by Great people good service My coworked said his air heat/AC unit was loud. I has no issue with mine. The new hire lady at breakfast was really nice. June 30, 2014
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