Rated 4.3 out of 5 by 206
Rated 4.0 out of 5.0 by Flannel1026 Friendly staff
The staff member was very helpful when I encountered a problem upon check in. I get nauseous from smoking and the lobby smelled of smoking. The staff member admitted smoking out front. She was very accommodating when I asked for my room to be changed, because that smelled of smoking also. I typically like these hotels and this is the first encounter with needing help from staff.
June 29, 2015
Rated 5.0 out of 5.0 by TiredJohn Extraordinary Service Agent
Like any other individual who travels, from time to time you make a mistake when reserving a room after a long day. The front desk agent was one of the most polite and friendly people I have dealt with in some time. Lana Slyfield needs to be made Employee of the Month. She went far beyond her duty in order to accommodate a worker and myself. I will definitely be staying at her establishment again!!!!!
June 28, 2015
Rated 5.0 out of 5.0 by daisymay10 thank you
thank you good service on food but cleaning the rooms in the morning was too early on some days
June 17, 2015
Rated 2.0 out of 5.0 by shanelupe just ordinary
The hotel is in a good area but needs to be updated.
June 16, 2015
Rated 4.0 out of 5.0 by hroyster nice hotel, bad carpet
walked into my room and it was pretty warm. I immediately turned the a/c down. the room smelled a little musty, but knew as soon as the a/c got working it would pull that out and it would be ok.
Next I started to get ready for my workout and when I took my shoes off the carpet felt damp and sticky gross! It was pretty disgusting. it improved by morning with the a/c set on 65º, but I still did not walk around bare footed and doing push-ups and crunches I put a towel down.
It is a non-smoking facility, but there are cigarette burns in the carpet, so they have been there a long time, they need to replace the carpets and the place would be back to Holiday Inn standards.
June 16, 2015
Rated 4.0 out of 5.0 by RickyL Far from Expressway
Overall, great place to stay. Very, very far from expressway. Fitness room equipment was a joke. Otherwise, nice place
June 11, 2015
Rated 5.0 out of 5.0 by reumae Excellent experience
This was an excellent experience
The location was perfect for getting to the Angelle Hall on the campus of ULL.
June 5, 2015