Rated 4.4 out of 5 by 251
Rated 5.0 out of 5.0 by mangin16 Comfortable beds and great service
We were able to make a reservation late in the afternoon and our stay was comfortable and nice. The only negative was when housekeeping came knocking and I had to get out of bed to see what she wanted.
June 23, 2016
Rated 3.0 out of 5.0 by travelingalong123 Good value
This location was acceptable for the need of our stay, the staff and management are all very friendly and attentive. Clean room and a decent free breakfast.
June 20, 2016
Rated 5.0 out of 5.0 by gypsyqueen2004 Can't Beat the Holiday Inn
Very Nice Property overall, Good Breakfast and Nice Office Personal, Stay here many times in past and future and location is very good. Best Hotel In Area over all.
June 20, 2016
Rated 5.0 out of 5.0 by Mr_Smee Mostly Great Experience
The hotel provides bellman carts to transfer luggage.
One of them is in need of replacement. The staff member spoken to in regards to the state of repair needed for it did not cause them to remove it from service.
Otherwise, our stay was very comfortable.
June 13, 2016
Rated 4.0 out of 5.0 by carolynjane Air Conditioning
I found the air conditioning loud and if you were sitting near it in a chair, you froze. If you were laying on the bed further away from it, it was fine. The air went on during the night and woke me up a few times. We tried to open the window but it was too loud due to proximity of freeway.
Staff was wonderful and very attentive to problems. Our phone wasn't working. After I went down and notified staff of the problem, they came right up to replace the hand set which was the problem.
Had trouble with the TV but problem was repaired. We were given a discount for our inconvenience.
June 12, 2016
Rated 5.0 out of 5.0 by Califriendly Worth the Stay
The staff was friendly and the room was clean and quite. What else can you ask for?
June 10, 2016
Rated 4.0 out of 5.0 by ECRN Great service and breakfast variety!
Our stay was comfortable and the room was very clean. Spa tub is a deeper than normal bathtub with jets in the bathroom. Bed was a king size bed, firm mattress. You may want to know the entry way light is on a motion sensor so if you have to get up in the night to use the bathroom, the light in the entry goes on automatically. I didn't know that:) You can just push the light switch button and it will go back off but that was a bit startling when unexpected. Sonia attended to the breakfast and she was extremely gracious, putting out fresh warm sausage and eggs for us even though we arrived about 2 minutes before they were supposed to close. She smiled and took great pride in caring for all the people, asking if anyone needed anything else. The AC is controlled by the thermostat on the wall but the cooler is under the window and comes off and on all night. It was a bit noisy for us. But overall, it was a great deal and we would go back.
June 9, 2016
Rated 5.0 out of 5.0 by step7 Holiday Inn Express Lake Elsinore is My first hotel choice
I always stay here when I come into town for business. It is clean, the rooms are comfortable and I always sleep well. It is also very close to the freeway so I have no problem finding it. I recommend it to all my friends who have to travel in the area.
June 6, 2016