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Rated 3.9 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by Great Stay Always enjoy staying here. Staff is very friendly. August 26, 2014
Rated 5.0 out of 5.0 by the room was great, fast internet, and wonderful breakfast would recommend this place to all my friends, The hotel is next to Buffalo Wild wings, I was able to grab dinner drinks some beers and walk back to my room . The hotel staff was very friendly and was able to answer all my question concerning Laurel MS August 21, 2014
Rated 4.0 out of 5.0 by Flooded bathroom Rate was to expensive. Room bathroom flooded due to a water line being broken in the room above me so I checked out August 20, 2014
Rated 5.0 out of 5.0 by Great place to stay. The rooms are super clean and the staff is friendly and always helpful. I stay here everytime I travel to Laurel. I like the full range of breakfast items. it is just a great place to stay. August 13, 2014
Rated 4.0 out of 5.0 by Comfortable bed Some of there personnel at the front desk are courteous and polite. (Jessica is by far the most polite and courteous). The ladies that prepare the breakfast do not have much enthusiasm about their morning task, for example breakfast is supposed to be ready at 6:00 in the morning, in actuality its around 6:30 - 6:45. August 5, 2014
Rated 5.0 out of 5.0 by Great Stay ! Great Hotel , food , service and employees . This is where I'll stay on my next trip to Laurel , MS. August 4, 2014
Rated 5.0 out of 5.0 by Perfect Stay We were there for a family reunion, and I tell ya, if I could have taken that bed home with me, I would have! I slept perfect, considering I suffer from Insomnia, I slept both nights with ease and comfort! The staff was a little loud in the hallways early in the morning, I wanted to sleep past 9!! Loved the jacuzzi! July 30, 2014
Rated 1.0 out of 5.0 by July 2014 We arrived late evening. At first, staff member confirmed my room type-which was incorrect. After she changed the type & handed the receipt for my signature- it wasn't my name, so she made corrections and put me in the correct room. Upon entering the actual bed- discovered something awry with the sheets. She moved us to a different room which smelled of smoke. The hallways were dark and dingy. The carpet needs replaced. This is the first time I've been disappointed at a Holiday Inn Express. This hotel did not meet the standard I expect at this price point. July 23, 2014
Rated 4.0 out of 5.0 by Was good but not well mainetained it was nice and clean but the doors where falling off the cabinets July 22, 2014
Rated 4.0 out of 5.0 by Sleepy traveler I was traveling and had been up for 25 hours. We needed a place to get a few hours sleep as we still had about 10 hours more to drive before getting home. The hotel was there, we stopped, it was available so we got a room. We slept, showered and began the final leg of our trip. It met our need for a few hours sleep. Nothing to complain about but nothing to really compliment either. If you are traveling and have been on the road for 25 hours and need to get 6 or 7 hours sleep. This will meet your need. Go for it !!!!!!! July 22, 2014
Rated 5.0 out of 5.0 by Highly recommend Very friendly and helpful staff. Great location. Buffalo Wild Wings next doors makes it very convenient. July 19, 2014
Rated 5.0 out of 5.0 by Great Customer Service Easy check in, great room, friendly staff. I really enjoyed my stay July 15, 2014
Rated 5.0 out of 5.0 by Great stay at this hotel I really had a great stay at Laurel Holiday Inn Express. Very very clean hotel and friendliest hotel staff I have seen. Buffalo Wild wing next to hotel is a big plus for staying at this hotel. July 7, 2014
Rated 5.0 out of 5.0 by Great Service I received great service from the moment I walked in. I was very happy with the facility and its proximity to a number of local restaurants. July 1, 2014
Rated 5.0 out of 5.0 by Great Hotel I really enjoyed my stay. Nice rooms and friendly staff. July 1, 2014
Rated 2.0 out of 5.0 by Terrile staff, excelent conditions The hotel was in excellent condition, the room cleaning staff was friendly and professional. the breakfast staff and manager were rude and dody, hot tub was filtyh, sauna was broken and difficult to operate. overall the facility was decent and some of the staff were exceptional. others like mentioned earlyier were dodgy to say the least. June 18, 2014
Rated 4.0 out of 5.0 by Slow internet My overall experience was good, but the wi fi connection was very slow. May 26, 2014
Rated 5.0 out of 5.0 by Good Food , Service and Employes I was in town on business from Louisiana. The food , service employees are excellent . This is where I will stay when I am in Laurel , MS. Thanks ! May 21, 2014
Rated 2.0 out of 5.0 by Hotel is Aging I have stayed at MANY hotels as I travel for my job plus I also travel for pleasure. I have stayed at this hotel many times before. I can tell that it is time for them to invest in the upkeep of the hotel. I was also displeased with the housekeeping. When I got to my room. I just thought that the water in the toilet was yellow from not being flused. I finally realized that it was urine. I was tooooo tired to leave and decided to stay. So beware. If you are looking for a new hotel this is not it. Hopefully, they will start doing some renovations and it would be good for management to do random inspections of rooms. May 19, 2014
Rated 5.0 out of 5.0 by Great service and a good place to stay This hotel is the best Hotel to stay at in the Laurel area. The staff is very welcoming and makes the stay a very enjoyable visit. The rooms are nice, the bed is great and the breakfast is good. I hope you choose this hotel for your upcoming stays in Laurel you will be pleased with your choice. April 22, 2014
Rated 5.0 out of 5.0 by Great value. Management and staff are professional and friendly. The rooms are comfortable and clean. Overall great value. April 21, 2014
Rated 4.0 out of 5.0 by Nice Hotel For the most part, the hotel was decent. Poor exercise equipment. April 7, 2014
Rated 1.0 out of 5.0 by AC was loud I was moving to another state and stayed in Holiday Inn both nights during my travel. At this location, the AC was extremely loud when it turned off and on. Every time it clicked on it woke me up. The elevator would ding when it arrived at the floor which I could hear from the room. It seemed the room had not been used in awhile and the shower had brown water when it was turned on and the marble in the shower was white with soap scum. I have been staying with Holiday Inn for many years and the rooms have always been perfect. This location definitely needs some attention. April 2, 2014
Rated 5.0 out of 5.0 by Great hotel overall I work in oil field service industry and stay in a lot of hotels but this hotel has been very outstanding. Very welcoming staff and nice and clean hotel. The Buffalo Wild Wings restaurant just next to this hotel makes this hotel a very convenient for stay. March 12, 2014
Rated 5.0 out of 5.0 by Great Service The people at this hotel are some of the nicest people you will meet. They truely want to help you and make your stay the best they can. They value your business and want you to come back. March 7, 2014
Rated 5.0 out of 5.0 by Excellent Hotel , Food and Employees This is an excellent hotel with great employees. The breakfast was excellent . I will stay there for sure the next time I am in Laurel , MS . February 20, 2014
Rated 5.0 out of 5.0 by I have stayed at this hotel before I have stayed at this hotel several times and it has always been clean and the staff has always been friendly . I am going back in the end of March and I am planing to stay here again February 12, 2014
Rated 2.0 out of 5.0 by Queen of Road Warriors I travel all the time. Certain things are a necessity for me. This property has really great afternoon staff but the business center is so bad it is basically non existent. Of the two computers, one is not functional at all and the other is so old with so little ram nothing ran on it. Internet explorer is old and if you have a mac Firefox doesn't run either. One gentleman couldn't even print a document from a flash drive. It has Word 2003 so nothing is supported. When I asked the morning Manager for a computer to print an e-mail she did not allow me to use a different one. She went "to check the settings" and didn't come back. The feed room needs updated. The equipment is in need of repair. I get that poor equipment is better than none but for those of us who feel the need to relieve stress by working out this is not the location for you. February 8, 2014
Rated 3.0 out of 5.0 by Don't waste your $ on the Jacuzzi Suite Plain and simple, it was not worth the money. Luckily for me it was company paid. The Jacuzzi didn't even work. Just an oversize bath tub. There was a nice ceiling fan with lights, remote on the wall next to the bed, didn't work. The mattress was quite uncomfortable. I stay at Holiday Inn's all over the U.S., this is probably the worst one ever. January 31, 2014
Rated 5.0 out of 5.0 by Holiday inn Laurel Have stayed at this hotel several times and it was very enjoyable. Staff is great! They have a tremendous breakfast every morning that is served in a great dining area where you can fellowship with your friends or other guests. January 29, 2014
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