Rated 4.0 out of 5 by 193
Rated 1.0 out of 5.0 by Dhart Poor staff and maint. Staff
Out of a three day stay I was able to take one hot shower. Additional, I had the displeasure of being told by you staff that the shower was working properly. I even made the maint. Manager show me the shower working properly and when he could not he left and did not come back. On the third day, the shower valve was replaced and I was able to take a hot shower.
I did not enjoy having to argue with staff just to get a problem corrected.
At check out I voiced my dissatisfaction and asked for some type of compensation only to be told that I would have to speak to the manager, but he would not be available until noon. (3 hours later). Since I could not wait till then, I asked for a phone call. The call did not happen. One more example of the staff's lack of customer care.
January 22, 2015
Rated 4.0 out of 5.0 by ed1967 good overall stay
travel there often for work i like location close to a number of popular restrants severall in walking distance close to shoping good location centerd between dc and baltimor
January 21, 2015
Rated 4.0 out of 5.0 by bagspacked26 Best on Route 1
Good location with plenty of eateries nearby- walking distance to Laurel towncenter... Rooms were clean and comfortable, bathrooms are kind of small though. Its one of the best locations in Laurel (20707).. Will be staying there again
January 17, 2015
Rated 4.0 out of 5.0 by MBH68 Good to GO
The only issue I had with my room was the refrigerator made some annoying sounds which caused me to unplug it at night. My over all stay was very good with several places to eat at in the near by area.
January 16, 2015
Rated 4.0 out of 5.0 by MS.LISSA NYE STAY
THE HOTEL AND IT'S STAFF WERE VERY ACCOMMODATING. THERE WAS A ROWDY GROUP CELEBRATING THE NEW YEAR, BUT THAT WAS EXPECTED. I WOULD STAY THERE AGAIN...
January 11, 2015
Rated 5.0 out of 5.0 by Jshiv Enjoyable
From beginning to end the hospitality was amazing…the company as a whole did everything possible to ensure my time there was enjoyable and that it was!!!!
January 8, 2015
Rated 5.0 out of 5.0 by POQTom Great value and location
Room was comfortable and clean, bathroom was showing some wear. Overall a great stay in an area full of good restaurants.
January 7, 2015
Rated 5.0 out of 5.0 by clinton6 great hoel excellent location
I would highly recommend staying in this hotel everything any one would want in a hotel stay
January 7, 2015