Rated 4.0 out of 5 by 122
Rated 4.0 out of 5.0 by MykaC Pleasantly surprised
Breakfast wasn't the usual continental I am used to and the staff in the dining area and at the reception desk were great. I stayed in the executive suite. I appreciated the extra space but would have preferred the comfort of a room with two double or queen beds because the sofabed mattress was ok at best. The pool was a decent size and well maintained. I would stay there again.
August 26, 2014
Rated 4.0 out of 5.0 by ninotchka Helpful Staff
The hotel itself was well managed and the staff were so nice and helpful, it made the stay very pleasant. The room was a bit noisy - I was situated near the ice machine that I heard and I also heard neighbors until late at night. The wi-fi didn't work at all well so I was not able to get some work done for which I had to access the internet.
August 23, 2014
Rated 5.0 out of 5.0 by c261 HI in Laurel, MD
Great except the shuttle service. Pick up to return to the hotel waits were excessive. If you need to rely on a shuttle for your plans go else where.
August 21, 2014
Rated 2.0 out of 5.0 by bshigh707 holes in sheet and towels
I you stay there you will find holes in sheets and towels as well as a more limited breakfast .This one was not up to par with the other 3 I have stayed at.
August 19, 2014
Rated 5.0 out of 5.0 by Panastyle Great Place to Stay
I loved the hotel but the only issues I had were that the bathrooms were a lil bit to small and the soap didnt agree well with certain people but thats not based on the hotel though. The Turkey sausage not a big fan of it but those pancakes were on point
August 15, 2014
Rated 1.0 out of 5.0 by Morgan460 Noisy neighbors ruined our stay
The initial impression of the hotel was good, the lobby was very nice. However, it went down hill from there. We were not greeted as IHG members. The room and bathroom were very small. The reservation was made for 5 people, but there were only 2 towels and no linens for the pull-out sofa. The security guard was very helpful in getting the needed items. The pool was very small, and the overbearing lifeguard spent most of the time lecturing parents on watching their kids and telling kids not to splash. At about 2:15 AM, our neighbors made it to their room and proceeded to yell and curse for 2 hours. It took 2 calls to the front desk to get our neighbors to settle down, and each time they asked us to go find what room it was coming from! That's not my job, it's security's. The A/C was very loud, and cut on and off every 5 minutes. We really like IHG's hotels, but lately it's been hit or miss on the quality.
August 13, 2014
Rated 4.0 out of 5.0 by geb5 Not bad. A few things could be improved.
It was pleasant, clean, and quiet, nothing great or terrible. We were with our two sons. Biggest issue was the sleeper sofa was so miserable that one of our sons ended up staying with relatives nearby rather than on the sleeper sofa. They were a bit too anxious to shut down breakfast in the morning when giving late comers just a minute to fill a plate would have been nice. On a couple of days we didn't get clean towels and had to go asking for them.
August 13, 2014
Rated 5.0 out of 5.0 by Joyster228 Updated decor and comfortable room
The hotel was surprisingly up to date. The décor was nice and the beds were comfortable. Overall very clean as well.
August 13, 2014