Rated 3.8 out of 5 by 92
Rated 4.0 out of 5.0 by ab622 Overall a good experience
Friendly staff, nice clean room. The only downfall was a noisy heating systems when the metal warmed up or cooled down the system made large cracking noises. This kept me up for some of the night since the thermostat was on so the heating system kept turning on and off. But overall a nice experience
February 2, 2014
Rated 4.0 out of 5.0 by Cathy75 Ideal stay
Stayed over to go to a concert. Was ideal for the short amount of time. Could have done with some bacon & the coffee wasn't great! King size quilt on a double bed would be much more comfortable, other than that, thanks x
January 29, 2014
Rated 4.0 out of 5.0 by B & G plus 1 Very good service,rooms comfortable,and food acceptable
Needed an overnight stay close to Leicester Royal Infirmary and this suited ideally. The service we received was excellent and the rooms met the standard we expected. Will use this hotel and/or group again.
January 24, 2014
Rated 4.0 out of 5.0 by David4574 3 days a week for 9 months
A real home from home, comfortable, very clean room, great walk in shower and very friendly staff. It makes being away from home less stressful.
January 14, 2014
Rated 5.0 out of 5.0 by Boomanandan very good room
some more veg items. also like to see more flower decorations in rooms
January 5, 2014
Rated 5.0 out of 5.0 by Adame4 exceptional customer service
The exceptional customer service especially with the night staff has restored my faith in IHG
January 4, 2014
Rated 4.0 out of 5.0 by Sharono Leicester sport hotel
Ideal place to stay for rugby or football inleicester
January 1, 2014
Rated 5.0 out of 5.0 by Tigers fan Tigers!!!
Stayed here when we watched Tigers. Excellent location and value for money.
January 1, 2014
Rated 2.0 out of 5.0 by JW2801 Disapointing given location
I had expected a better stay than I got, even accepting that it was over Christmas. The biggest issue was that the hotel was cold and there was no heating in my room - a fact that must have been known as they provided a fan heater (a very small fan heater).
For a Holiday Inn hotel (which are usually very good), this was very poor.
December 29, 2013
Rated 5.0 out of 5.0 by YDavid59 Excellent value for money
Facilities and Staff could not be faulted.The venue was ideal and I would recommend anybody to stay and take advantage of it.Would definitely stay again if the opportunity arose.
December 19, 2013
Rated 1.0 out of 5.0 by John23333 Do not waste your time and money
Not a good stay at all
Staff were unhelpful and slightly rude
Will not stay here again.
December 13, 2013
Rated 4.0 out of 5.0 by HJMM2013 Clean and comfortable
We stayed one night in a standard double room. It was clean and well presented with tea and coffee facilities (although only one sachet each plus a decaf). The facilities were just what we needed but no extra luxuries like dressing gowns. The rooms are a decent standard, size and well kept. We slept comfortably on the bed however I was woken by sirens during the night. The main let down was the breakfast which was poor quality and very basic. We were pleased with the price of our room and convenience of location for where we needed to be. It was easy to find with a sat nav.
December 11, 2013
Rated 5.0 out of 5.0 by mickey9992 leicester walkers
clean hotel.good breakfast.
bar was quite lively Saturday night.
would stay again.
December 7, 2013
Rated 2.0 out of 5.0 by Bowler1889 Smoking
When entering the hotel there was a prominent notice which said NO SMOKING IS ALLOWED ON THESE PREMISES. We were allocated Room 325 and on entering the room were aware of the smell of smoke and an ash-tray lying on the desk. When we checked out we were told that Room 325 is a SMOKING ROOM. How can this be when there should be no smoking on the premises?
November 29, 2013
Rated 4.0 out of 5.0 by Pjhds Reasonable value
Good staff, very friendly and helpful, handy for town centre. Bed a little on the hard side for me, but good size. Breakfast was self service and pretty good, only slight drawback, no restaurant at night at weekend.
November 27, 2013
Rated 4.0 out of 5.0 by Hotelstayer1 Very comfy!
2 of us stayed in this hotel for my friends birthday, there were meant to be 3 of us but 2 in the end so the hotel staff changed our room so that we had a double room and that gave us more room to get ready for our night out !
The room was spacious and facing out the Leicester football ground which had food places such as Nandos near by to have something to eat. The bed were really comfy and clean and so where the toilets and showers - only problem i had was with the shower that nearly scolded me as i did not know how to work it.
Breakfast was included but we didn't bother as there was no bacon for fry up.. and it was a bit early after a night out (which is expected)
We had to get taxis to the town which cost about £5-6 each way which was a bit expensive after we done it 4 times but not too bad considering all the traffic lights!
I was happy to find out that joining IHG rewards we could get a late checkout which wasn't till 2pm! So after going for a night out allowed us a lay in which was good.
November 27, 2013
Rated 5.0 out of 5.0 by Jo63 First class hotel
Once we had found our way into the hotel car park after two attempts we were very happy with our stay. The hotel is modern, our room very clean and the beds comfortable. The receptionist on arrival was a little impatient whilst we tried to recall our car registration but that is our only criticism. The early breakfast was self-service and provided a quick and tasty start to our day. Overall an excellent choice and very close to the Walker Stadium where we attended the Bowls England Presentation Evening.
November 27, 2013
Rated 4.0 out of 5.0 by ltraveller overall a good hotel for business stays.
Decent hotel in good location if you're a foxes fan! Shame the menu is a bit low on choice but good restsurants nearby
November 22, 2013
Rated 2.0 out of 5.0 by nadkinjad Clean is about the best I can say
The best thing I can say about this hotel is that it was clean. However, I wasn't happy with the check-in service as the receptionist did not explain how the wireless system worked that I needed a code and the second receptionist gave me the code but did not explain that I would need a second code to use another device. In any case, there shouldn't be such a complicated system. Furthermore, nobody explained that the restaurant next to the hotel was shut down despite it being advertised in the hotel literature. As regards the room, we found the sofabed uncomfortable and the pillows much too thin.
November 20, 2013
Rated 3.0 out of 5.0 by TheSkeeters Sunday evening
On a cold November evening, the staff treated us ok but were not "welcoming". We were not recognised a s Gold members or any of the usual facilities.
The hotel was OK, as we were a little worried after reading some of the reviews.
Most HIX now seem to offer some type of evening meal, this one did not - maybe because it was a Sunday.
We'll be staying again - shortly.
November 17, 2013
Rated 4.0 out of 5.0 by hotspur quick repair service
sink plug not working properly. Filled in card in room and went out for day. When we returned plug had been fixed. Thought this was good service. Very impressed.
November 15, 2013
Rated 3.0 out of 5.0 by Shirin Poor housekeeping
I stayed here for three nights, although staff were friendly the housekeeping was real poor. I had to ask for towels as we did not have any in room the first morning there. Also, the next day i had gone out since morning and did not come back til after midnight, just to find my room had not been clean , set of clean towels had not been left and the bins where not even emptied, basically nothing done. I complained to the staff and they told me to fill in a feedback form and a manager would get back to me but two weeks down the line im still waiting for a call back...
November 15, 2013
Rated 5.0 out of 5.0 by Terry23 Rep
Ladies on reception were great as usual with a smile and welcome that we have experienced on several occasions now.
November 14, 2013
Rated 5.0 out of 5.0 by Freefood Enjoyable stay
Just right . A smile, a warm welcome and a clean room sorted
November 12, 2013
Rated 4.0 out of 5.0 by Scarfell Good comfortable stay
Just the 1 night, comfortable bed and a good nights sleep. Staff were friendly and helpful and the hotel was spotless.
November 11, 2013
Rated 1.0 out of 5.0 by Spence64 Location, Food and Service
Poor location. Outskirts of a city centre without the benefits. Nowhere to walk to nothing to look at (unless you are a Leicester City fan and enjoy Electricity Sub Stations)
Food appalling. Given that it is not possible to walk anywhere to eat nearby the food on offer is lacking variety, bland and poorly presented.
Intermittent fault with door lock (room 214) ws not corrected and appeared to be dealt with by some considerable reluctance and indifference by the hotel staff
November 11, 2013
Rated 5.0 out of 5.0 by CP8012 Comfortable
Good location, quiet and modern, clean & tidy. Friendly staff
November 2, 2013
Rated 5.0 out of 5.0 by cornishmaid1 lovely rooms and service
I highly recommend this hotel for its proximity to the football stadium and quality and comfort of the rooms
October 31, 2013
Rated 4.0 out of 5.0 by Fi13 Friendly staff, comfortable bed, great value but breakfast not great!
We had a very pleasant stay, we stayed 2 nights because we attended a funeral, the staff were very friendly and always willing to help!
The breakfast was not great! But we are not great foodies, so wasn't a great deal!
We would most definitely stay again.
October 29, 2013
Rated 4.0 out of 5.0 by BinbrookTiger1 Good Service ideal location for rugby ground
Clean , well lit,comfortable. plentiful breakfast. Helpful friendly staff.
October 22, 2013