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Rated 3.9 out of 5 by 156 reviewers.
Rated 3.0 out of 5.0 by Room Worn Out My room was worn out and tired, which is not what I normally find when staying at HIE's. There was a water mark on the side of the bed, the carpet, chair and sofa in the room were not clean and needed replacing. The staff were friendly and helpful and the rest of the hotel was the usual high standard that you expect from HIE hotels. I suspect that, being next to the Leicester City Football ground doesn't help and that HIE need to realise that this hotel needs to be refurbished on a more recent basis. I stayed at another HIE the following night which was excellent. I always stay at HIE and will continue to do so - just not this one. September 12, 2014
Rated 5.0 out of 5.0 by Good Value. Nice clean rooms and Bathroom. Nice Breakfast, and Nice Bar. Only small issue that the Bar Run out of Bitter Beer, but Alternative Drinks were Good. Overall very good value for money, and I would recommend this hotel. September 7, 2014
Rated 5.0 out of 5.0 by Excellent Hotel This is an excellent hotel to stay at, the staff were brilliant, especially Stavros and Ashley - thank you to them, nothing was too much trouble! September 4, 2014
Rated 4.0 out of 5.0 by Room Comfort We have used this holiday Inn on numerous occasions and it is starting to look a little tired. Staff were really good but for us the bed was much to soft. September 2, 2014
Rated 5.0 out of 5.0 Very good hotel great choice comparing to rate! supportive staff clean rooms August 27, 2014
Rated 5.0 out of 5.0 by Nice and comfortable Stay Hotel looks modern . Room comfortanle. Breakfast adequate. Staff pleasant. Good parking facilities. Could not really ask for much more. August 21, 2014
Rated 4.0 out of 5.0 by Good clean hotel, would stay again Excellent Value, clean room, bathroom, breakfast was very good , lots of choice. There is a steak restaurant next door, and a Nandos and cinema about 5 minute walk away, apart from that very quiet location, wouldn't want to be there on a football day as the hotel is next door to the ground and I assume would be busy. Has free car park where other hotels dont. You can also order from outside, lots of choice as we did, we stayed with 2 young children who loved it. August 21, 2014
Rated 4.0 out of 5.0 by Good location and value Does the job. As usual with Holiday Inn Express hotels, they don't seem to be able to tune in the available Freeview stations on their TVs. Very good value though. August 15, 2014
Rated 4.0 out of 5.0 by Leicester HiEx Does what it says on the tin. Clean and well priced. August 15, 2014
Rated 5.0 out of 5.0 by Good choice for a short city break in Leicester I stayed her in August 2014 with my partner. We were in town for the carnival.he room was good and clean. Very comfortable beds with choice of hard or soft pillows. Had the best sleep I have had in years. The hotel is 5 mins from and 10 Mins from the main Leicester Station and right next to the football ground. We went to the Spur Grill next door for lunch and had fabulous service and good food. We had free breakfast with our booking and it was really better than I expected, wiith an all you can eat - buffet , with hot food , cereals, fruit etc. choice of teas and drinks etc. Staff were very accommodating and were quick to respond to queries.. I will definitely stay here again if I come back to Leicester. August 13, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Leicester City The room was spacious, clean and tidy and the staff were very friendly and helpful. August 10, 2014
Rated 3.0 out of 5.0 by Incompetent staff Staff were unhelpful, had no idea how to carry out simple tasks. August 7, 2014
Rated 4.0 out of 5.0 by Location ! This is a nice HIE on the doorstep of LCFC and within walking distance of cinema and restaurants. Very impressed with the management, housekeeping and breakfast staff. Slightly moody recetion staff should take note ! Only recognition of IHG rewards was the offer of points or a drink - we had to ask for the wifi. This is unusual, as it seems very important in other hotels particularly HI. Thank you for a relaxed stay. August 6, 2014
Rated 5.0 out of 5.0 by Great location Stayed for the Leicester Music Festival so didn't spend a lot of time in the hotel but check in was great as was early August 6, 2014
Rated 3.0 out of 5.0 by breakfast/staff The only things that let the hotel down was some of the staff on reception and the breakfast staff. The reception staff didn't even lookat you let alone say morning etc they would sooner talk to each other. Breakfast was very disappointing as it was the same for our 4 stay sausages,beans,scrambled egg. There was no bacon on an day we stayed. On their Sunday morning the beans had ran out by 9:15 I asked the breakfast staff if there were any beans she answered beans picked up the pot and went into the kitchen. I thought she had gone for more so I waited as I had young children who wanted beans on toast for breakfast, they never came out and I wasn't told there wasn't going to be any. August 6, 2014
Rated 5.0 out of 5.0 by Excellent stay! This Holiday Inn Express is situated right opposite the LCFC Stadium but however I wasn't there on a match day and I enjoyed staying in this hotel very much. The staff was very friendly and helpful in every way. Wish that was the case in every hotel! Free WiFi for IHG members and free newspaper. Would stay here again and recommend this hotel. Secure car park as well. July 26, 2014
Rated 5.0 out of 5.0 by Good value hotel next to Leicester City ground A good hotel with friendly staff in a fairly central location, handy for both the City and Tigers grounds, with parking in the hotel's car park. Limited choice for breakfast, but good food. Rooms are fairly basic but are very clean. We had a room with a double bed, and my only gripe was that the bed in our room was a standard sized double and a bit saggy in the middle. However, overall a very good value hotel for around £60 per night for 3 people including breakfast, internet and car parking. Recommended. , July 25, 2014
Rated 5.0 out of 5.0 by Short break in Leicester Easy access to Leicester City Centre from this hotel. July 25, 2014
Rated 3.0 out of 5.0 by Sort out air conditioning lower temperature Room was very hot, unable cool room down to less than 19 c, made room uncomfortable, causing sleep problems. Breakfast was a night mare, not relaxing or comfortable, poor start to the morning. Otherwise hotel was clean, staff were good and friendly. Apart from points mentioned OK stay. July 24, 2014
Rated 1.0 out of 5.0 by Bed stained badly on side Bed stained badly on side Breakfast quality terrible also no service or anyone around to explain or assist. Would not recommend Holiday Inn Express to anyone for the money not good value July 24, 2014
Rated 4.0 out of 5.0 by Confortable bed and great service I was pleasantly surprised at the quality of service and the general look of the hotel as I have usually found Holiday Inn Express hotels to be lacking and avoid using them - I stayed here as it was very close to my destination and was very glad I did. July 22, 2014
Rated 5.0 out of 5.0 by Highly recommended Situated within a few meters of God's own stadium, this is a good Holiday Inn Express with a burger July 17, 2014
Rated 5.0 out of 5.0 by Excellent service Excellent service by front desk staff, clean and pleasant atmosphere. Good value for money. July 8, 2014
Rated 4.0 out of 5.0 by leicester overnight Hotel is conveniently located, depending on reason for visit. For example, it is right next to the football ground, so avoid match days unless going to the game! Staff were friendly and helpful. July 3, 2014
Rated 4.0 out of 5.0 by Great staff Lovely comfortable hotel. Pity about the poor quality breakfast. July 2, 2014
Rated 5.0 out of 5.0 by Very comfortable Very comfortable and overall a very pleasant stay after a long day on the motor way Thanks July 1, 2014
Rated 5.0 out of 5.0 by very professional service I stay at lots of Holiday Inn Express hotels around the country. I thought the reception staff were the best I have come across for some time. Breakfast area could be a bit cleaner but it was busy. July 1, 2014
Rated 3.0 out of 5.0 by Short Stay We booked this hotel a few months ago for the Kasabian Summer Solstice gig. It was excellent value for money and overall the hotel is nice and modern. The room was clean and well maintained with air con and nice comfortable beds. The shower was lovely, strong and powerful unlike most budget hotels and the water was consistently hot. The only gripe I had was that the flush on the toilet wasn't very good. If I went to the toilet and then my partner went just 5/10 minutes after he was unable to flush as the cistern took so long to refill. I also really liked the fact you were fully able to open the windows, most hotels nowadays you can only open the window a crack and I much prefer fresh air over dry air con air. Breakfast in the morning was ok for what it was - there was only really sausages, beans and scrambled eggs on the hot side and then there were cereals and pastries (inedible as they were rock solid#. Coffee and Tea was nice though. In the short time we were at breakfast the cleaners made up our room so we were chuffed with that. The only big complaint I have which I am still completely shocked even happened. Whilst we were at the gig one of our friends who wasn't even staying at the hotel lost us so made his way back to our hotel...he didn't know our room number so asked at reception. He then asked them for a key to our room and was given one. We were not aware of this and arrived back at the hotel at about 2am, attempted to access our room but our key had been wiped because a new one had been issued. We went to reception were given a new key and then when we arrived in our room there was #what we thought was a random# guy sleeping in our bed. I complained at reception straight away and wasn't even offered an apology. In the morning when I checked out I mentioned it again and I was offered a half hearted apology with the normal line of "i'll pass that on to management". I was genuinely annoyed that #even though it was our friend) someone had been asleep in our bed. Made our bed effectively dirty and which we then had to sleep in. I felt I should have been offered some kind of compensation but nothing was offered. All that I kept on thinking was what if someone had just heard my name and room number mentioned in reception asked for a key and then went in and stole some valuables but it seems the hotel staff couldn't see why I was so upset about the situation. Anyway overall...I would stay again!! June 27, 2014
Rated 4.0 out of 5.0 by Convenient for the football stadium A great location for those visiting both the football and rugby stadiums at Leicester. Its a 15/20 minute walk to city centre. Hotel provides VFM and has the benefit of on site parking. Have stayed a number of times and found the facilities fine last visit hopefully a one off, hot night and air con not working. June 26, 2014
Rated 5.0 out of 5.0 by Good location for a business stay Comfortable and rooms set up to be able to work. Reception staff very welcoming and efficient. June 21, 2014
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