Rated 3.9 out of 5 by 146
Rated 4.0 out of 5.0 by Grace28 Holiday Inn Express Leicester City
The room was spacious, clean and tidy and the staff were very friendly and helpful.
August 10, 2014
Rated 3.0 out of 5.0 by 2014Holiday Incompetent staff
Staff were unhelpful, had no idea how to carry out simple tasks.
August 7, 2014
Rated 4.0 out of 5.0 by Tony P Location !
This is a nice HIE on the doorstep of LCFC and within walking distance of cinema and restaurants.
Very impressed with the management, housekeeping and breakfast staff. Slightly moody recetion staff should take note ! Only recognition of IHG rewards was the offer of points or a drink - we had to ask for the wifi. This is unusual, as it seems very important in other hotels particularly HI.
Thank you for a relaxed stay.
August 6, 2014
Rated 5.0 out of 5.0 by Emmawemma Great location
Stayed for the Leicester Music Festival so didn't spend a lot of time in the hotel but check in was great as was early
August 6, 2014
Rated 3.0 out of 5.0 by susan 35 breakfast/staff
The only things that let the hotel down was some of the staff on reception and the breakfast staff. The reception staff didn't even lookat you let alone say morning etc they would sooner talk to each other. Breakfast was very disappointing as it was the same for our 4 stay sausages,beans,scrambled egg. There was no bacon on an day we stayed. On their Sunday morning the beans had ran out by 9:15 I asked the breakfast staff if there were any beans she answered beans picked up the pot and went into the kitchen. I thought she had gone for more so I waited as I had young children who wanted beans on toast for breakfast, they never came out and I wasn't told there wasn't going to be any.
August 6, 2014
Rated 5.0 out of 5.0 by Jackie2882 Excellent stay!
This Holiday Inn Express is situated right opposite the LCFC Stadium but however I wasn't there on a match day and I enjoyed staying in this hotel very much. The staff was very friendly and helpful in every way. Wish that was the case in every hotel! Free WiFi for IHG members and free newspaper. Would stay here again and recommend this hotel. Secure car park as well.
July 26, 2014
Rated 5.0 out of 5.0 by Haiku17 Good value hotel next to Leicester City ground
A good hotel with friendly staff in a fairly central location, handy for both the City and Tigers grounds, with parking in the hotel's car park. Limited choice for breakfast, but good food. Rooms are fairly basic but are very clean. We had a room with a double bed, and my only gripe was that the bed in our room was a standard sized double and a bit saggy in the middle. However, overall a very good value hotel for around £60 per night for 3 people including breakfast, internet and car parking. Recommended. ,
July 25, 2014
Rated 5.0 out of 5.0 by CABBAGE123 Short break in Leicester
Easy access to Leicester City Centre from this hotel.
July 25, 2014
Rated 3.0 out of 5.0 by 'HV' Sort out air conditioning lower temperature
Room was very hot, unable cool room down to less than 19 c, made room uncomfortable, causing sleep problems. Breakfast was a night mare, not relaxing or comfortable, poor start to the morning. Otherwise hotel was clean, staff were good and friendly. Apart from points mentioned OK stay.
July 24, 2014
Rated 1.0 out of 5.0 by Mike 111 Bed stained badly on side
Bed stained badly on side
Breakfast quality terrible also no service or anyone around to explain or assist.
Would not recommend Holiday Inn Express to anyone for the money not good value
July 24, 2014
Rated 4.0 out of 5.0 by Purky11 Confortable bed and great service
I was pleasantly surprised at the quality of service and the general look of the hotel as I have usually found Holiday Inn Express hotels to be lacking and avoid using them - I stayed here as it was very close to my destination and was very glad I did.
July 22, 2014
Rated 5.0 out of 5.0 by Telmel Highly recommended
Situated within a few meters of God's own stadium, this is a good Holiday Inn Express with a burger
July 17, 2014
Rated 5.0 out of 5.0 by Ray(Praful) Excellent service
Excellent service by front desk staff, clean and pleasant atmosphere. Good value for money.
July 8, 2014
Rated 4.0 out of 5.0 by mmiikkee leicester overnight
Hotel is conveniently located, depending on reason for visit. For example, it is right next to the football ground, so avoid match days unless going to the game! Staff were friendly and helpful.
July 3, 2014
Rated 4.0 out of 5.0 by Broderick Great staff
Lovely comfortable hotel. Pity about the poor quality breakfast.
July 2, 2014
Rated 5.0 out of 5.0 by Timbit47 Very comfortable
Very comfortable and overall a very pleasant stay after a long day on the motor way
July 1, 2014
Rated 5.0 out of 5.0 by Kez1 very professional service
I stay at lots of Holiday Inn Express hotels around the country. I thought the reception staff were the best I have come across for some time.
Breakfast area could be a bit cleaner but it was busy.
July 1, 2014
Rated 3.0 out of 5.0 by bagheera Short Stay
We booked this hotel a few months ago for the Kasabian Summer Solstice gig. It was excellent value for money and overall the hotel is nice and modern.
The room was clean and well maintained with air con and nice comfortable beds. The shower was lovely, strong and powerful unlike most budget hotels and the water was consistently hot. The only gripe I had was that the flush on the toilet wasn't very good. If I went to the toilet and then my partner went just 5/10 minutes after he was unable to flush as the cistern took so long to refill. I also really liked the fact you were fully able to open the windows, most hotels nowadays you can only open the window a crack and I much prefer fresh air over dry air con air.
Breakfast in the morning was ok for what it was - there was only really sausages, beans and scrambled eggs on the hot side and then there were cereals and pastries (inedible as they were rock solid#. Coffee and Tea was nice though.
In the short time we were at breakfast the cleaners made up our room so we were chuffed with that.
The only big complaint I have which I am still completely shocked even happened. Whilst we were at the gig one of our friends who wasn't even staying at the hotel lost us so made his way back to our hotel...he didn't know our room number so asked at reception. He then asked them for a key to our room and was given one. We were not aware of this and arrived back at the hotel at about 2am, attempted to access our room but our key had been wiped because a new one had been issued. We went to reception were given a new key and then when we arrived in our room there was #what we thought was a random# guy sleeping in our bed. I complained at reception straight away and wasn't even offered an apology. In the morning when I checked out I mentioned it again and I was offered a half hearted apology with the normal line of "i'll pass that on to management". I was genuinely annoyed that #even though it was our friend) someone had been asleep in our bed. Made our bed effectively dirty and which we then had to sleep in. I felt I should have been offered some kind of compensation but nothing was offered. All that I kept on thinking was what if someone had just heard my name and room number mentioned in reception asked for a key and then went in and stole some valuables but it seems the hotel staff couldn't see why I was so upset about the situation.
Anyway overall...I would stay again!!
June 27, 2014
Rated 4.0 out of 5.0 by DMS537 Convenient for the football stadium
A great location for those visiting both the football and rugby stadiums at Leicester. Its a 15/20 minute walk to city centre. Hotel provides VFM and has the benefit of on site parking. Have stayed a number of times and found the facilities fine last visit hopefully a one off, hot night and air con not working.
June 26, 2014
Rated 5.0 out of 5.0 by Jude1 Good location for a business stay
Comfortable and rooms set up to be able to work. Reception staff very welcoming and efficient.
June 21, 2014
Rated 5.0 out of 5.0 by Amanda1984 Very nice stay
The hotel is very convenient and comfortable, the staff are very helpfull and nice. Breakfast was excellent, could do with wider choice of hot breakfast options, but in general very tasty :) fast internet, clean rooms, no problems at all. booking.com gave me an option of choosing a smoking room, however on arrival turned out the whole hotel is non smoking. check out could be at 12 instead of 11. would deffinetly reccomend this to anyone looking for a comfortable and reasonably priced hotel in Leicester
June 18, 2014
Rated 4.0 out of 5.0 by I_am_from_graz Excellent service but poor breakfast
+ All the staff members showed very good performance.
- Only English breakfast was offered with a small variety of choices.
June 17, 2014
Rated 4.0 out of 5.0 by Tina31 Good overnight stop
We have used this hotel twice so far this year, being very convenient to visit our son in University. It is extremely comfortable, the shower is excellent, and the choice at breakfast is amazing. We will certainly be booking again later in the year.
June 16, 2014
Rated 5.0 out of 5.0 by Jamie2807 Good hotel
A nice hotel with good comfortable rooms and a really nice tasty breakfast. staff all seemed friendly and helpful
June 13, 2014
Rated 4.0 out of 5.0 by CLDltd dinner options
I arrived tired and hungry and asked where I could get food. I was directed to a grill/bar next door, although I would have preferred to buy something to take to my room. Its not always comfortable to eat on your own in a bar when you are female and in a strange town. After my meal I was told I could have ordered room service! There was no information on this in the room, the foyer or on the website. On the plus side the food was good!
June 10, 2014
Rated 2.0 out of 5.0 by AJG26 Not the Greatest
Not the greatest Holiday Inn Express experience having stayed in quite a few this was by far the worst. Needs updating and breakfast was poor. Staff when checking in and out were very good and efficient but the night staff when asking about the wifi didn't even lift her head up. Unfortunately we are booked in this hotel again but will look for another in Leicester for future.
June 6, 2014
Rated 2.0 out of 5.0 by AJG26 Not the best Holiday Inn Express
Having stayed in quite a number of Holiday Inn hotels, this was by far the poorest. The staff when we checked in and out were very efficient and polite but when we returned in the evening and asked about the wifi access, the girl was busy with her paper work and hardly looked up! Breakfast was poor to say the least.
Sorry but you failed this time and whilst I appreciate it was convenient and budget just didn't do what others have done.
Unfortunately we are booked to stay there again very soon!!!
June 6, 2014
Rated 5.0 out of 5.0 by Jackie-Steph All staff pleasant and polite
My daughter and I stayed here for two nights was right next to Leicester stadium . Which was very good as we were there to see one direction playing in a football match for charity . Clean room ,staff very pleasant . not far from town centre .
June 1, 2014
Rated 4.0 out of 5.0 by Business79 Confortable but very poor breakfast
Overall not too bad but the breakfast choice let the hotel down
May 31, 2014
Rated 5.0 out of 5.0 by soulie101 First class staff, clean comfortable room
Ideal location for an event at Leicester City F.C stadium, not too far from the city centre either. large car park with free parking. The staff were very friendly and efficient. The room was very comfortable and clean and all the appliances were in working order.
The areas where things may be improved are in the breakfast area which we found crowded and there was a shortage of plates.
Also the food in the restaurant was expensive we went to the pub a 5 minutes walk up the road called Local Hero and found similar dishes to those in the restaurant at almost half the price
May 29, 2014