Rated 4.3 out of 5 by 57
Rated 4.0 out of 5.0 by NormJo Some outside noise but comfortable
Overnight stay from a day of travel. Always prefer Holiday Inn Express, but this hotel did not find me listed in the HI Rewards Program and made no effort.
August 15, 2014
Rated 5.0 out of 5.0 Eager to make you feel welcome & appreciated!
I stay in IHG properties about 75 nights / year because of consistant expectations. This is the 1st time I have stayed at this property but it will not be the last. The staff was very cordial and anxious to assure that I was happy with my accomodations and stay. Nice job!
August 11, 2014
Rated 4.0 out of 5.0 by EriCol Nice and Quiet
This hotel was very comfortable. I was able to relax after being in training all day. I had an issue one day where my card would not open the door. The staff was very friendly and quickly reprogrammed my card. The only other issue I had, but did not express, was the odor of the room. It wasn't a bad smell per say, but it wasn't what I was expecting. Maybe it was due to no circulation in the room prior to my checking in. Other than that, it was a nice experience.
August 4, 2014
Rated 3.0 out of 5.0 by mom+3 Sad Experience
We arrived at this location around 11pm and had to ring the bell several times before someone opened the door. The representative was not pleasant and was very short. We also did not receive a receipt from this location.
I would also like to suggest pushing the breakfast availability to 11am as families are traveling and we are there to relax not rush to get to breakfast.
August 3, 2014
Rated 5.0 out of 5.0 by Opa-Locka Comfort and good service
I had a wonderful experience and will choose this location again.
July 25, 2014
Rated 5.0 out of 5.0 by Knight=2008 No Complaints
We stayed two nights. My grandaughters liked the pillows and enjoyed the different firmness.
July 14, 2014
Rated 3.0 out of 5.0 by upay small bathroom
Don't plan to do more than change your mind in the bathroom. Not enough counter space for more than your toothbrush.
July 14, 2014
Rated 4.0 out of 5.0 by CathyS67 Ok sorta
First time staying at this location and last minute plans because the other Holiday Inn did not have any rooms available, so the location worked for us. We have stayed at many Holiday Inn hotels and this one had to have the smallest room, bathroom was tiny and no counter space to put anything, there was some sort of leak problem in the bathroom as well with all the walls having water damage dripping stains, surprisingly not on the wall with the shower so unsure of the source. Two of the bath bulbs were blown out but we didn't bother to call the front desk because the light near the shower lit up the tiny space well enough. There was a loud group checking in on our floor late in the middle of the night that was not very mindful of their volume level but what can you do. Breakfast was just starting the morning we were leaving so we had to wait for all the items to be placed before we could start breakfast. Sadly the juice machine was not working properly and both the Apple juice & Orange juice were not drinkable because they were completely watered down and tasted nasty. My go to for Chocolate milk as a last resort was denied when there wasn't any available in the mini fridge breakfast area. So dry breakfast not a great start to the day. Hopefully next time we are in the area the other Holiday Inn will have rooms available.
July 6, 2014