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Rated 4.2 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Great Front Desk Luis and his staff always go above and beyond whenever I need to ship anything to the hotel, extend my stay, or check out early. Very friendly and accommodating. Highly recommended! September 7, 2014
Rated 5.0 out of 5.0 by Livermoer stay Good hotel and very nice staff - good job Luis and others as well September 6, 2014
Rated 5.0 out of 5.0 by Well located, clean, and relaxing This Holiday Inn Express is located within an office-buildings area. Very quiet during the week end. Good alternative for visitors headed to the Bay Area overall. This hotel will be my first choice when visiting the area. September 4, 2014
Rated 4.0 out of 5.0 by Great Hotel Clean rooms, great breakfast, friendly staff. No problems at all for our stay. August 29, 2014
Rated 5.0 out of 5.0 by Great Staff and Nice Clean Room I booked through the website and used my reward points so my stay was free. There was no difference in service or the room just because the stay was free. I've seen the inside of so many a Holiday Inn Express thru my business travels, they all start to look alike. But this one went with no problems. The room was clean and everything worked. No weird creepy things crawling out from under the bed. The shower pressure was good and the WiFi worked well. Even using the wired connection, I wish they would up the speed. 1Mbs is pretty slow these days. Standard browsing, it works fine. Tip: I used a wired connection , so that way you always get full strength signal and a faster connection. The room even came with a wire to plug in, so I didn't have to bring one! The staff was fine, no probs, and the free breakfast was pretty standard for a free breakfast. I just wish they had changed up the food items, since one days breakfast was the same as the day before. There is not much in walking distance from the hotel, so you will have to drive. I enjoyed my stay. Tip: ask for a room nearest the front lobby, this will save you a ton of time and walking, you don't realize how much better this is till you do it! August 29, 2014
Rated 4.0 out of 5.0 by Aug 2014 Livermore GREAT! This hotel was great. Updated, clean, friendly staff. Comfortable room and bed and good breakfast! August 28, 2014
Rated 4.0 out of 5.0 by Staff member We stay at this hotel at least once a month to visit our son and his family. We have a 21 month old grandaughter that we like to see on a regular basis as we live in Santa Barbara. We have gotten to know Luis at the front desk and he now recognizes me when I call for a reservation. What an asset to your company he is. He always has a smile, a greeting and goes out of his way to be helpful. It's such a pleasure to meet a young person who does such a great job. August 26, 2014
Rated 5.0 out of 5.0 by good stay nice place Great place, clean and staff is very friendly. food was great. Easy access to freeways and Costco is close by to get snacks and refreshments if needed. There is also a Church right down the street. August 21, 2014
Rated 5.0 out of 5.0 by Very good value for the price I'm very pleased to have chosen this property for my stay in Livermore. My stay was very pleasant because i got more than I expected in terms of quality of service, cleanliness, and the friendly staff, always smiling and willing to help. The breakfast was also a surprise to me because I was expecting a "Coffee and Donuts" breakfast, instead I found a breakfast with different bread options, yogurt, scrambled and boiled eggs, fruits, starches, cereals, milk, coffee, sausage links, turkey parties, and much more, and in addittion to that, there is a manager's happy hour every afternoon where you receive complimentary wine, beer, and juices. This is really great! August 21, 2014
Rated 4.0 out of 5.0 by Good Hotel This is a decent hotel. The room was clean and it is environmentally friendly. Rooms were cleaned every day. The kids had a great time playing in the pool! The Free breakfast is poor. Everything had sugar in it, the eggs were overly salty. I'm glad there were hard boiled eggs and plain oatmeal (though that was salty too.) All the cereals were sugar cereals--Fruit Loops, Frosted Flakes, Raisin Bran and something else sugary! Even the Peanut Butter had added sugar. I was just surprised in California it wasn't healthier. August 20, 2014
Rated 4.0 out of 5.0 by Comfortable and good size room The room was a good size and was comfortable. The breakfast was good and ready on time for the early meal to make it your destination. The only criticism is the elevator is very slow for a three story building. August 4, 2014
Rated 5.0 out of 5.0 by Good Stay At Livermore Easy to get too from the Interstate and in a relatively quiet area. Hotel staff is very warm, friendly and caring. Of note, they use eco-lighting which is a wonderful thing considering the scarcity of resources and complement IHG on this. The walls are a little thin so you may hear folks snore or loud talking but otherwise, quiet and comfortable environment. Recommend the upper floors to avoid the noise from other guests driving up. The breakfast is good and plentiful. I will stay here again! July 27, 2014
Rated 5.0 out of 5.0 by Livermore Stay We enjoyed this hotel - our entire team did. Staff is friendly and helpful. Accommodations are nice and comfortable. July 24, 2014
Rated 5.0 out of 5.0 by Front Desk Excellent! We were a group of six that were in town for leisure and wine tasting. Luis did a great job! He was very friendly and did not hesitate to accommodate us with pool towels, transportation arrangements and recommendations. Thanks Luis. July 22, 2014
Rated 4.0 out of 5.0 by Very good The staff were all very helpful and friendly. Best part of our stay. July 19, 2014
Rated 2.0 out of 5.0 by Comfortable Bed We stayed 4h of July weekend. For the Holiday, you would think it was going to be quite busy, but it was pretty low key. That is why to our dismay when we were placed in a room that the door did not lock and key did not work we were very upset. How hard could it have been to take look into it, instead of being engulfed in the World Cup. Pool was GREAT, Breakfast great variety even had turkey sausage and wheat muffin. Our kids wanted bacon and the service lady was so sweet to make them some. AC works with key card but not all of the time. Key card is easily demagnetized. July 17, 2014
Rated 5.0 out of 5.0 by Great breakfast and great service The breakfast was great and always warm. The attendant was always there to refill food. July 9, 2014
Rated 5.0 out of 5.0 by Accomodating The staff was very friendly and helped with any questions we had during our stay. July 6, 2014
Rated 5.0 out of 5.0 by Great Pillows! They labeled the pillows!!! Upon my arrival, I saw that two of the pillows were labeled "SOFT" and the other two were "FIRM." What a concept!! The room was very nice, the bed was quite comfortable, the bathroom was very clean and I enjoyed my stay. July 3, 2014
Rated 5.0 out of 5.0 by Everything was great, staff, room and food. Whenever we do traveling using my priority member card has been the best experience for us. June 25, 2014
Rated 1.0 out of 5.0 by Too hot for me The temperature on the day of arrival was 100 degrees and the room temp was over 80. The air conditioner definitely was not working. it never got below 74 despite having the unit set on 60 degrees, high fan. I brought it to the attention of the desk clerk but it did not improve. Two very miserable nights for me. The carpet surrounding the air conditioner was quite wet the second morning, which proved to me the unit was not working properly. In addition, I never had any bar soap in the room. I bring my own bath gel so it wasn't an issue but I collect the soaps and donate them to charity. I will never stay there again. June 13, 2014
Rated 5.0 out of 5.0 by Nice staying atl Holiday Inn Express The hotel is clean, quite, the employees are friendly, I was expecting the same quality as my prior experience with the hotel and I will visit the place again in the future. June 13, 2014
Rated 4.0 out of 5.0 by clean and comfortaabaale place to stay staff remembers us every time we stay there. Breakfast is plentiful and fresh. Rooms extremely clean and stocked well with toiletries. Easy check in and out. We stay there for pleasure as our Son and family live nearby. Unfortunately the pool is never heated and with this last stay the pool was half full due to a broken pool light. Could not bring grandchildren over to swim and they were looking forward to it! June 12, 2014
Rated 5.0 out of 5.0 by very comfortable I have never been disappointed by a Holiday Inn Express. The Livermore location is no exception. Very comfortable bed and room. Was very surprised to have room service available at this location. June 12, 2014
Rated 5.0 out of 5.0 Made me feel welcome and at home Easy to get to hotel. Friendly, professional and polite staff, especially at the front desk. Dog friendly. Clean and up to date room and amenities. June 4, 2014
Rated 5.0 out of 5.0 by Great stay and comfortable beds Family stayed one night but for that one night we had a very comfortable never had i been to hotel that had such great beds i slept like a baby. The hotel is also right off the freeway and by a few gas station like Costco and chevron so its a very good location. May 31, 2014
Rated 5.0 out of 5.0 by wonderful time The staff was well informed and helpful. We checked out too early and they let us back into the room w/o a fuss or problem. May 28, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I highly recommend this hotel for any business traveler. It is very clean, comfortable with a friendly staff and these are just a few reasons why I continue to stay here every time I visit Livermore. April 28, 2014
Rated 5.0 out of 5.0 by Great Hotel The rooms are clean, the staff is friendly and efficient and the price is reasonable. April 24, 2014
Rated 5.0 out of 5.0 by comfortable and great staff Bed was very comfortable, the room was very clean and had everything one would need. The staff was very helpful and courtious. The entire stay was comfortable and the staff made you feel welcome. I would highly recommend the hotel to a friend April 19, 2014
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