Rated 4.3 out of 5 by 107
Rated 4.0 out of 5.0 by Tucanharry Good Stay in Livermore
All went as expected. No major problems. I enjoyed my time there. I will return.
October 7, 2014
Rated 5.0 out of 5.0 by skittles kuan family reunion
The location of the hotel is consider pretty central as there is a Walmart beside the hotel. There are also many restaurants selection within the walking distance.
The hotel rooms are big and quite clean. The staff is friendly and courteous. The only thing that I would have to say is the breakfast is not at my expectation as I thought full breakfast will have a bit more than selection.
October 5, 2014
Rated 5.0 out of 5.0 by Chris NP Good Night in Livermore
The Holiday Inn Express in Livermore, CA, was very satisfying, especially when compared to other hotels in the areas. its rooms were clean and quiet, the breakfast is satisfying, and the Mon-Wed Happy Hours is a nice little plus during a long week of travel.
September 23, 2014
Rated 5.0 out of 5.0 by None39 Comfortable bed and super staff
The bed and pillows were comfortable and the staff was super during my stay. recommend for business and leisure. Very few channels available on the TV.
September 22, 2014
Rated 4.0 out of 5.0 by pr5038 Excellent Hotel
Hotel accommodations were very good, staff excellent, but the work out room was just OK.
September 20, 2014
Rated 4.0 out of 5.0 by Darrion Recent Stay
Had an overall good experience stay at this Holiday Inn. The rooms were clean and the staff was very friendly and accomodating. I did not like the pillows but that is a personnal preference. I would stay here again without a doubt.
September 16, 2014
Rated 5.0 out of 5.0 by sylive comfortable bed, clean room
We were very comfortable in this room and at the hotel in general. The bed and pillows were nice. I liked that the pillows were labeled soft and firm. Very clean.
September 9, 2014
Rated 3.0 out of 5.0 by Military1234567890 Poor customer service
Will not be staying here again or at any other IHG property.
Foul smell in bathroom each day. Internet wasn't completely reliable.
Primary concern: Reservations were not accurate and up to date. The hotel had cancelled my reservation upon arrival. Was charged for a no show fee when I changed my reservation through the IHG website. IHG says to contact hotel and the hotel will take care of it, the hotel says to contact IHG. Hasn't been resolved after 3 weeks and hotel management will not return my calls or respond to my emails. I had to go through my credit card to dispute the charges and provide proof that I did indeed alter my reservation. Issue is between IHG and hotel, but neither will address it.
September 9, 2014
Rated 5.0 out of 5.0 by JimboA Excellent Value
This is an excellent property if you want to just relax
September 8, 2014
Rated 5.0 out of 5.0 by Keanch Comfortable Room
Room and Staff Service is excellent.
I will prefer choice here when I next time stay in Livermore.
September 8, 2014
Rated 5.0 out of 5.0 by Cosmo Cramer Great Front Desk
Luis and his staff always go above and beyond whenever I need to ship anything to the hotel, extend my stay, or check out early. Very friendly and accommodating.
September 7, 2014
Rated 5.0 out of 5.0 by mhb11 Livermoer stay
Good hotel and very nice staff - good job Luis and others as well
September 6, 2014
Rated 5.0 out of 5.0 by thefrenchtraveler Well located, clean, and relaxing
This Holiday Inn Express is located within an office-buildings area. Very quiet during the week end. Good alternative for visitors headed to the Bay Area overall. This hotel will be my first choice when visiting the area.
September 4, 2014
Rated 4.0 out of 5.0 by terry3000 Great Hotel
Clean rooms, great breakfast, friendly staff. No problems at all for our stay.
August 29, 2014
Rated 5.0 out of 5.0 by KV888 Great Staff and Nice Clean Room
I booked through the website and used my reward points so my stay was free. There was no difference in service or the room just because the stay was free. I've seen the inside of so many a Holiday Inn Express thru my business travels, they all start to look alike. But this one went with no problems. The room was clean and everything worked. No weird creepy things crawling out from under the bed. The shower pressure was good and the WiFi worked well. Even using the wired connection, I wish they would up the speed. 1Mbs is pretty slow these days. Standard browsing, it works fine. Tip: I used a wired connection , so that way you always get full strength signal and a faster connection. The room even came with a wire to plug in, so I didn't have to bring one! The staff was fine, no probs, and the free breakfast was pretty standard for a free breakfast. I just wish they had changed up the food items, since one days breakfast was the same as the day before. There is not much in walking distance from the hotel, so you will have to drive. I enjoyed my stay. Tip: ask for a room nearest the front lobby, this will save you a ton of time and walking, you don't realize how much better this is till you do it!
August 29, 2014
Rated 4.0 out of 5.0 by lobofan1 Aug 2014 Livermore GREAT!
This hotel was great. Updated, clean, friendly staff. Comfortable room and bed and good breakfast!
August 28, 2014
Rated 4.0 out of 5.0 by Marie 2 Staff member
We stay at this hotel at least once a month to visit our son and his family. We have a 21 month old grandaughter that we like to see on a regular basis as we live in Santa Barbara. We have gotten to know Luis at the front desk and he now recognizes me when I call for a reservation. What an asset to your company he is. He always has a smile, a greeting and goes out of his way to be helpful. It's such a pleasure to meet a young person who does such a great job.
August 26, 2014
Rated 5.0 out of 5.0 by schbie good stay nice place
Great place, clean and staff is very friendly. food was great. Easy access to freeways and Costco is close by to get snacks and refreshments if needed. There is also a Church right down the street.
August 21, 2014
Rated 5.0 out of 5.0 by jomava Very good value for the price
I'm very pleased to have chosen this property for my stay in Livermore. My stay was very pleasant because i got more than I expected in terms of quality of service, cleanliness, and the friendly staff, always smiling and willing to help. The breakfast was also a surprise to me because I was expecting a "Coffee and Donuts" breakfast, instead I found a breakfast with different bread options, yogurt, scrambled and boiled eggs, fruits, starches, cereals, milk, coffee, sausage links, turkey parties, and much more, and in addittion to that, there is a manager's happy hour every afternoon where you receive complimentary wine, beer, and juices. This is really great!
August 21, 2014
Rated 4.0 out of 5.0 by wuchgirl Good Hotel
This is a decent hotel. The room was clean and it is environmentally friendly. Rooms were cleaned every day.
The kids had a great time playing in the pool!
The Free breakfast is poor. Everything had sugar in it, the eggs were overly salty. I'm glad there were hard boiled eggs and plain oatmeal (though that was salty too.)
All the cereals were sugar cereals--Fruit Loops, Frosted Flakes, Raisin Bran and something else sugary!
Even the Peanut Butter had added sugar.
I was just surprised in California it wasn't healthier.
August 20, 2014
Rated 4.0 out of 5.0 by Traveler263 Comfortable and good size room
The room was a good size and was comfortable. The breakfast was good and ready on time for the early meal to make it your destination. The only criticism is the elevator is very slow for a three story building.
August 4, 2014
Rated 5.0 out of 5.0 by RXGONZ Good Stay At Livermore
Easy to get too from the Interstate and in a relatively quiet area. Hotel staff is very warm, friendly and caring. Of note, they use eco-lighting which is a wonderful thing considering the scarcity of resources and complement IHG on this. The walls are a little thin so you may hear folks snore or loud talking but otherwise, quiet and comfortable environment. Recommend the upper floors to avoid the noise from other guests driving up. The breakfast is good and plentiful. I will stay here again!
July 27, 2014
Rated 5.0 out of 5.0 by kc4931 Livermore Stay
We enjoyed this hotel - our entire team did. Staff is friendly and helpful. Accommodations are nice and comfortable.
July 24, 2014
Rated 5.0 out of 5.0 by jlmcfu Front Desk Excellent!
We were a group of six that were in town for leisure and wine tasting. Luis did a great job! He was very friendly and did not hesitate to accommodate us with pool towels, transportation arrangements and recommendations. Thanks Luis.
July 22, 2014
Rated 4.0 out of 5.0 by Lindsay40 Very good
The staff were all very helpful and friendly. Best part of our stay.
July 19, 2014
Rated 2.0 out of 5.0 by Rdadof5 Comfortable Bed
We stayed 4h of July weekend. For the Holiday, you would think it was going to be quite busy, but it was pretty low key. That is why to our dismay when we were placed in a room that the door did not lock and key did not work we were very upset. How hard could it have been to take look into it, instead of being engulfed in the World Cup.
Pool was GREAT, Breakfast great variety even had turkey sausage and wheat muffin. Our kids wanted bacon and the service lady was so sweet to make them some.
AC works with key card but not all of the time.
Key card is easily demagnetized.
July 17, 2014
Rated 5.0 out of 5.0 by Taurus01 Great breakfast and great service
The breakfast was great and always warm. The attendant was always there to refill food.
July 9, 2014
Rated 5.0 out of 5.0 by TreSe Accomodating
The staff was very friendly and helped with any questions we had during our stay.
July 6, 2014
Rated 5.0 out of 5.0 by adventure rose Great Pillows!
They labeled the pillows!!! Upon my arrival, I saw that two of the pillows were labeled "SOFT" and the other two were "FIRM." What a concept!! The room was very nice, the bed was quite comfortable, the bathroom was very clean and I enjoyed my stay.
July 3, 2014
Rated 5.0 out of 5.0 by Nana08 Everything was great, staff, room and food.
Whenever we do traveling using my priority member card has been the best experience for us.
June 25, 2014